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    BST Design and Build

    5.0 (1 review)
    Closed • 9:00 am - 6:30 pm

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    5 years ago

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    Luis Handyman - Finished bathroom at home

    Luis Handyman

    (17 reviews)

    Wow! Luis can do pretty much anything, and he does it all with professionalism and care! He did…read moreEXCELLENT work for us on several projects. The main project was to replace more than two dozen rotting boards and the steps on our 20-year-old deck, ensure the structural integrity of the deck, and jack up a corner of the deck that had sunk a couple of inches. He also power-washed the deck and the siding of the house that faced the deck. We also needed work done indoors. He repaired a door frame to a bedroom, fixed a broken storm door, replaced marble tile in our foyer, installed a missing sliding closet door, and procured and installed beautiful luxury plank vinyl flooring for a bedroom. He communicated clearly with us throughout every project, made suggestions when he saw something that needed improvement, and always checked with us when a decision needed to be made. In every situation, he did high-quality work in a very timely fashion. He always arrived when he said he would, made sure that the times were convenient for us, and always left the work area clean and organized. Luis is friendly, honest, communicative, reliable, trustworthy, polite, and highly skilled. We highly recommend Luis and his crew, and we would hire him again without hesitation.

    Luis did an outstanding job resurfacing my deck with new Trex boards and replacing the steps. He…read morealso suggested important ways to improve the structural integrity of my 35 year old deck. He was professional, reliable, and paid great attention to detail throughout the project. The finished result looks fantastic, and the workmanship is top-notch. He communicated clearly and completed the work efficiently without cutting corners. It's not always easy to find someone who combines quality work with fair pricing, but Luis absolutely delivered. I would highly recommend him for any deck or general handyman work and would not hesitate to hire him again.

    Horizons Unlimited - Custom kitchen and floors

    Horizons Unlimited

    (8 reviews)

    100% recommend. From William showing up to give us and estimate on a new slider and window to the…read moreinstallation handled by Mike and David I couldn't ask for any better service. William was professional and knowledgeable assessing our needs. The crew (Mike and David) showed up ready to work. They did a great job communicating and making sure I was happy. A+ customer service and quality of work.

    I wish I could give them less than one star. Their work is shoddy and they take no pride in doing…read morea good job. Their contracts are purposely vague and you think your are covered until later when it's too late. The owner is ridiculous he will talk over you and has an excuse for everything. I wouldn't recommend this company to my enemy. In my opinion they should be closed down. How do you install window molding the wrong way? Of course I don't notice until later. Then I tried to get them to come back and fix it. No luck. I have 100s of photos of issues from this company. I can't upload them all but hopefully from my review you get the idea. Buyer beware. Do not use this company!!! Oh they also don't believe in getting permits. Didn't find that out until the inspector stopped by and shut it down. How does a reputable company forget to get permits??? And as time goes on I find more issues. It's beyond frustrating. I just can't even think about this company without getting upset. He will also use leftovers or cheap replacements for items you ordered. He will change them without asking. So if you ordered a blue trim. You'll get bluefish and he hopes you don't notice. It's probably left over from another job and he doesn't want to spend money on what you wanted. He will take advantage every time he can. Oh and he will make a mess and leave it for you to clean up. You will have damage that wasn't there when he started.

    VKB Kitchen & Bath - Hall Bath

    VKB Kitchen & Bath

    (84 reviews)

    VKB completed a complete remodel of 3 of our bathrooms including the master bathroom. Overall, the…read morequality, workmanship, and attention to details were highly evident throughout the entire project. The project manager, Jason, was on site every 2-3 days to ensure the work was proceeding as discussed. He was easily reachable by phone during the entire project. VKB was able to place 2 teams on site which allowed the work to be completed in 4.5 weeks instead of 6-7 weeks which would have been normal. The team lead on site, Walter, was easy to talk to and was very knowledgeable on all aspects of the project (demolition, prep, electrical, plumbing, fixtures, paint, etc.). He has an excellent team of workers that rotated across the various tasks in each bathroom. My wife and I were very pleased at the finished results. Everything came together very nicely. We would highly recommend VKB for your bathroom remodeling. With that said, I offer a few suggestions for potential clients to consider. Customers should make sure they know exactly what they want to do. While change orders can be made after the project is started, it costs more than if the project scope was defined from the beginning. Also, I recommend looking at www.build.com to pre-select the fixtures that are needed prior to scheduling the meeting with the designer. Trying to select all the fixtures for the bathroom within 60-90 minutes in the showroom can be challenging.

    My experience with this contractor has been extremely frustrating and disappointing…read more We hired this company expecting professional renovation work. Instead, we have been left with numerous workmanship and installation problems, several of which go well beyond cosmetic imperfections. The microwave ventilation was not properly sealed to the exterior, leaving an opening through which birds and other vermin could enter the home. The bathroom vent was also improperly sealed, allowing water intrusion that damaged the ceiling. We also experienced electrical problems--the stove and microwave cannot operate at the same time, and a kitchen outlet identified during our review was not GFCI. Even more concerning, the garbage disposal/plumbing installation resulted in wastewater and sewage spilling into the basement. The finishing work was also poor. Walls were not properly prepared before painting, areas behind the refrigerator and stove were left unfinished, and drywall/plaster work around a vent was done poorly enough that the vent separated from the wall. The painting itself will need professional correction. We also had concerns about the cleanliness of the work site and certain work practices. Most frustrating is that we raised concerns throughout the project, yet the issues remained unresolved. We have photographs documenting these conditions and have now formally requested that the contractor correct the outstanding deficiencies. I do not recommend this company.

    BST Design and Build - contractors - Updated October 2026

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