We had a pretty bad mold infestation in our basement due to lack of climate control and water…read moredamage. We sought out several bids from mold remediation groups. Moldgone was easily one of the best quotes we got. I really like how they were very communicative to the client. Large mold remediation projects can be quite stressfull and they truly understand that and are more than happy to answer any and all questions. We are very please with the outcome of the remediation as well as the reconstruction. Highly recommended!

Call this company and the owner answered the phone. He was very informative about the black mold…read moreoutside my back door and gave me recommendations to get rid of it without using a company like his to remove it since it was not a major problem. I would recommend using this company based on their integrity.

Straight forward, responsive and well priced. The technician went above and beyond to ensure our…read moreducts were clean.

Excellent job. Professional and the price was of value. The HVAC cleaning made an almost immediate…read moredifference in the air quality. It was easy communicating to set up the service and was able to have the service within days of calling to make the appointment. Highly recommend.

From the moment I reached out to Seth on a Saturday morning about a kitchen flood, he was prompt to…read morerespond by text and phone call. After assessing my situation wasn't an emergency (based on in-depth questions he asked he determined we had a clean water leak and no major signs of water damage), he scheduled for him and his team to come the following Tuesday. When they showed up, his team promptly went to work to carefully lay down floor covering (which I appreciated since we have a no-shoe policy in our house). Meanwhile Seth immediately began to inspect the source of the problem all the way to the farthest point of the water damage. He was very thorough and had a keen eye for detail as he began to point out details I hadn't even seen or imagined (later found out his background in construction is what lends to his extensive knowledge about building materials, how things should be built/how things should look etc). Long story short he determined that my water damage was not extensive at all despite the flooding we had. Instead of recommending I demo my kitchen and basement floor, ceiling, walls to track down every little sign of water damage (which would have probably gave them a chance to easily bill $40k to my insurance), he reassured me that because it was clean water that had flooded and because there was no sign of any major water damage to my home, I was good to go for this one time incident. He set up heavy duty dehumidifiers to dry out my basement and that was it. What I most appreciated is that he took the time to explain his observations and why he did what he did so that I was completely comfortable and understood what was going on in my home. He worked with me to only charge me for the labor incurred and dehumidifiers so I didn't have to go through insurance or even pay as much as my deductible. Their honesty and attention to detail was refreshing and reassuring. I hope to never have to go through another incident where my house floods or have a mold issue, but if I do I've already got Seth on my speed dial and my very short list of contractors I trust. I'm very OCD when it comes to getting things assessed and fixed properly - with Seth and his team's experience and eye for detail, it was nice to just relax and trust that I had professionals who will do what needed to be done. Highly recommend Rapid Response Restoration.

When we had a sewer line back up into our den and my office in the Fall of 2025 it was a gross and…read moresmelly disaster. I did a little research and found Rapid Restoration through their numerous 5-star reviews on Yelp and other websites and reached out to Daryl and a few other companies to see what it would take to get our house back into shape. Right from the first moment on the phone I knew that Daryl and Rapid Restoration would be the company we would go with. He gave me a thorough education about the process and gave me helpful advice right from the first moment. His help over the phone was always clear and accurate. He set us on the right path immediately. Seth and his crew were in our house within 48 hours to do the mitigation and boy were they thorough. The floor was pulled up, the room was disinfected and dried. And all the while, Daryl and Seth made sure that we had the documentation and backup necessary to communicate with our homeowners insurance company. With the mitigation done, the crew came back a few weeks later to actually do the repairs and get our floors back to the condition they were in before. This was equally impressive. The workmanship was truly beautiful. Seth has a great eye for design and color. Everything matches and looks beautiful. Every transition and grade was thought through and installed with accuracy and quality. Overall, youhear about the nightmares of dealing with homeowners insurance. There was NONE OF THAT. The Rapid Restoration crew were so buttoned up and knowledgable that we had literally no conflict or pushback from our homeowners insurance company. If you've had a similar issue in your own home - don't even think about it. Just call Daryl and the Rapid Restoration crew. I recommend them WITHOUT RESERVATION.

Ishan and Yegor were great to work with. They came quickly to help us with water damage in our home…read morecaused by an old water heater. They dried out the basement completely. I was worried my basement would smell like mildew even after treatment but it doesn't. The only reason I'm not giving 5 stars is because I couldn't pay by credit card. The system they use kept declining my card even after a call to my credit card company confirmed that everything on my side was good. I lost out on some cash back rewards. Other than that I would recommend this company.

King Hone Solutions was great! They were quick to respond, came to do an inspection at my earliest…read moreavailability, and gave me a very thorough and honest analysis that saved me hundreds or dollars. Thank you!

The BES team is literally at my house right now, doing a pretty massive air duct cleaning and clean…read moreup of our HVAC unit. This is the second time I've worked with them; the first time being for rug cleaning. They are prompt, courteous, reasonably priced and of course, provide quality work. Katelynn is awesome, as are the rest of the team. Would highly recommend them! PS: The absolute filth they are vacuuming/cleaning out of our ducts right now is insane. I can't believe we lived with this for so long!

"Breathe Easy" could not be a more inaccurate name. We tried for 3 months to get a simple estimate,…read moreand it was like pulling teeth to remind them to do each step of the process. They wasted our time with visit after visit for each subcontractor they hired, the worst example was their in-house plumber who wasted a week, decided he didn't feel like doing it, and they sent us over a sub to start from scratch. None of them communicate with each other. The owners had a personal crisis which we were very patient with only to find out that they had no idea how to delegate and nothing was being done. BES and their subs constantly miss appointments and make promises for milestones that they have no intention of keeping. STAY AWAY from this toxic company and anyone who associates with them. They should not be in business.

My home owners insurance recommended this company when I identified water damage due to a leak. I…read morehave an insane work schedule and they were available to meet my needs. They were timely, professional & communicative throughout the entire process of: assessment of the issue, drying the damage area with dehumidifiers & fans, pulling up the floor boards, laying down the antimicrobial and clean up. I had everyone's phone numbers, even the manager's. Even the dispatcher when I first called was great. She told me times & the expected process. I literally have not one complaint aside from the fans plus dehumidifier is damn near deafening... but that's not their fault. They were even kind enough to reassure me that the equipment would be okay around my kitties. Next step is choosing if they or another contractor will complete the restoration.

Do not hire SERVPRO of Howard County. I am writing this review having just received the court…read moredismissal paperwork confirming that after dragging me through months of disputes, regulatory complaints, and litigation, they settled for exactly what I offered them from the very beginning. Let that sink in. Here is what this company put me through to arrive at the same outcome we could have reached a year earlier: I signed a contract in October 2024 with a completion date of November 15, 2024. They took my deposit immediately and then disappeared. For months I had no functioning bathroom and received zero communication from SERVPRO despite my repeated attempts to reach them. They never told me their project manager had died and simply let my project collect dust while I waited. Months of silence. No reassignment. No accountability. Nothing. When they finally showed up, the tile work was so bad it had to be torn out and redone multiple times. We are talking about a professional restoration company that could not install basic tile correctly on the first attempt, or the second. The photographic evidence of their workmanship is genuinely embarrassing. When I raised these issues and pushed back on the final invoice, which arrived six months after the contracted completion date and included charges I was never invoiced for during the project, they responded by threatening me with attorney fees, late fees, and legal action. Then they actually followed through and filed suit against me in court, represented by an attorney, apparently convinced they could bully me into paying in full for a job they delivered five months late and half wrong. They were wrong. I filed complaints with the Maryland Office of the Attorney General and the Maryland Home Improvement Commission, prepared a full defense, and was ready to walk into that courtroom. Case No. D-01-CV-26-019615, District Court of Maryland for Baltimore City. Look it up. They dismissed the case and settled for the $2,000 I had been offering them for over a year. The same number I put on the table long before lawyers, court filings, and months of stress were ever involved. They chose every single one of those steps rather than simply do the right thing. This company will take your money, vanish, deliver substandard work, blame you for their failures, threaten you with litigation, and ultimately fold the moment you stand your ground. The only reason to hire SERVPRO of Howard County is if you enjoy fighting for basic accountability from people you are paying to do a job. There are honest, professional contractors in Baltimore. Find one of them instead.

We just recently moved a family member out of their home and into a retirement home. We needed help…read moreto clean out the townhouse that once had a hoarder living in it. We didn't know what to do or how to handle so much stuff in a home, so I googled hoarding and one link led to another and Resource Restoration Services popped up. I liked what I read on their website. I felt I could trust this person who does this for a living especially helping veterans. We set an appointment to meet Dave (the owner). He walked through the townhouse and told us he could help us. And he did! He went beyond his call of duty, they helped fix other things that needed fixing. Dave and his team are professional, kind, loving, helpful and efficient people. They told me how long the job would take and the never bothered me for anything but handled everything that needed to be done. Dave also gave us wisdom on how to handle the next step to restoring and remodeling the home so we may sell it. I highly recommend Resource Restoration Services. You will be very please and have a peace of mind trusting someone your working with that truly cares. Thank you Dave Beavers for your great service. You have blessed our family. Many blessings to you and yours.

If you are in the DMV area and you are quickly looking for a mitigation company for water damage…read moreanywhere in your house, STOP GOOGLING NOW and call Resource Restoration Services. Dave from Resource Restoration Services has been absolutely amazing. He has his clients best interest at heart, and will have your back all the way through the mitigation and rebuilding where damage was done, and works directly with insurance companies (with your permission) to lessen the burden and give clients piece of mind. He and his team quickly mitigated the water damage done to my tenants location in the middle of the night, giving constant updates throughout the process, and set me up with next steps forward to restore my basement to it's original condition. I cannot recommend this company enough! Dave and his team are the best in the business!

The process of connecting our house to the county sewer line was could have turned into a…read morenightmare, but the hindrances and regulations put up by WSSC were professionally and superbly handled by Roto Rooter. From beginning to end, Jay Glazer took over the project and skillfully guided the process along until Roto Rooter was ready to take over where WSSC ended theirs.Then, Don Smith and his assistant Andrew took over and finished the job. From start to finish, Roto Rooter was in charge and kept me informed of their progress every step of the way. Their price was also very competitive. I would definitely use them again and can recommend their work. If possible, try to use this office and get the folks that helped us to much.

I used this company to deal with water damage in my basement due to burst pipe. They ended up…read morecharging me over $12.5k for water mitigation work. As per my insurance, the work that they did should cost no more than $5.5k. They overcharged me for after hours work and dealing with Cat 2 water, even though most of the work was performed during normal business hours and leak was cased by normal tap water. I will be filing a formal complain with the State's Attorney office.

Disappointed in the way they handled our buying experience. My family and I had been waiting for…read moreover a year to have the chance to purchase a home at Tanyard. When things finally opened for VIPs we rushed to tour the model. After meeting with Ryan to go over the options and pricing they would give us we scheduled our contract appointment in the first days they opened. The night before we were supposed to sign they emailed and told us they were cancelling our appointment and we would have to wait until a later time to sign and that they wouldn't offer us the price we agreed on. The price would go up considerably. We responded and let them know we were disappointed and couldn't afford that huge price hike. They never even responded. We definitely didn't feel like VIPs. It's a business and they can do whatever they want to the price but the way you treat people does matter. I would look elsewhere.

Poor craftsmanship and poor quality and having the privilege of seeing some work, I figured the…read morereason. They hire unskilled workers and task them to complete the final touches. Six months and there are cracking on the floor, cracks on the stairs, faucet leaking, stairs making creaking sounds. I am thinking about getting the media to view and to show to the public.