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    Milestone New Generation

    5.0 (4 reviews)
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    Carefree Kitchens

    Carefree Kitchens

    4.8
    (6 reviews)

    This place was by my job and I decided to pop in to see what they offered. I had already done my…read moreprice comparisons but thought stopping by one more place wouldn't hurt. He gave pretty comparable pricing and told me I could get a shipment within 3 days. All cabinets would come built and I would just need someone to install it. CON: Well, when I decided to order my cabinets, Bud was on vacation and the other guy couldn't take my order. Then the cabinets took longer than a 3-day delivery because of the day I ended up ordering it on. The cabinets also arrived late on delivery day. Bud told me there was traffic. The guys end up telling me it was because they were short staff. I love honesty....no need to lie. So, my contractors ended up waiting around for 3 hours...not fair to them. PRO: Bud tried to make it up to me. A couple of pieces did not come in and I ended up needing an additional filler that he did not charge me for. I also ended up having to order another filler and that came in a timely manner and I picked it up from their showroom. Overall good experience, just need to tighten up ordering and delivery.

    Sadly we had a house fire and our entire house was lost. My wife and I spent months driving to…read moredifferent shops some upwards of fifty plus miles away looking for the perfect kitchen. Knowing that the kitchen is the center piece for all houses now, it was very important that we had the perfect one for us. We found that perfect kitchen at Carefree Kitchens. We set an appointment and decided the first seating with our sales person who helped us through the entire process. Then came and installed and the crew showed up the day written on the contract and we could not be happier with the results. I recommend 100% the work and care that they put into getting us through a most traumatic time.

    Monarch Bay Renovations

    Monarch Bay Renovations

    3.0
    (2 reviews)

    I hired Steven and his team to renovate a very tricky basement space and also for moving my kitchen…read moreto another room. When he came out for an estimate he took the time to really understand the project and form an estimate and plan. Him and his team did an excellent job and great quality work. He is a very nice guy and I would highly recommend hiring him.

    I was referred to this company by an associate and initially I was grateful for the referral…read morebecause I was in a bind and needed renovations at my home done immediately. I gave a lot of grace in the beginning due to time constraints that were outside of the company, but soon started to see that the GC was the problem. I was told the project was going to take 3-months - it took about 8 months to complete and I'm still waiting on some items. A lot of work had to be redone due to it being installed improperly or sloppy work. I expressed how I wanted things to go and the contractor did their own thing. I issued the last check with the impression that they would come back to fix my shower because on the best day the water is hot for maximum of 2 minutes and cold after that . I haven't heard from the contractor in months. I've called, emailed, spoken to the assistant that said they would call back but haven't. I would not recommend this company at all. They lack customer service and follow thru, the work has been subpar and it's a struggle finding someone with good work ethic and integrity

    Cabinet Era

    Cabinet Era

    4.2
    (6 reviews)

    A#1 Parkville Cabinet Era. Salesman Bulent, Satyr Hill Shopping Center E Joppa RD…read more I had been looking and pricing cabinet on line and in person for over a month and had decided on RTA unfinished cabinets from HD. I was in Satyr Hill Shopping Center on E Joppa RD. for lunch after visiting HD in shopping center next store and saw a new cabinet store a few doors away. I stopped in and was immediately greeted by Bulent. I explained that cost was a big factor in my selection and believed that he could not even get close to the price I already had from HD for unfinished ready to assemble cabinets, Bulent indicated he had time and was willing to take a look if I had time. He took my existing design drawings; I had made and he entered into his system and made a great rendering for me to see, then he had some great ideas and made some suggestions on improvements that I thought would add extra cost. The first price was much higher than HD but he suggested another selection of cabinets that did not have as many color choices but something close (wife needed to approve) The new price was close and they came assembled and painted saving me some back-end cost. Went home discussed color with my wife she agreed that this would be a good option, next day I went back and placed order expecting a long delivery. Few weeks latter they call to set up delivery I asked them to hold a few weeks and they did without any problems. Delivery was good and units were inspected and repackaged before delivery, all in great condition. First problem came up and here is where a company fails or shines. I had a small problem with shelving and Bulent jumped on the problem like they were his cabinets, he kept in contact with me every day to resolve the problem and did not stop until the problem was resolved to my complete satisfaction. I was ecstatic with his resolution; this is the mark of a good salesman and company. This company shines. I spent most of my life in customer support and a small problem resolved is great way to show pride in the company. Quality of the cabinets is great, fronts, backs, sides and shelving are all real wood, not particle board. In this case they are being used as storage in my master bedroom where I do not expect them to be in contact with water so I could have used MDF but wood is so much nicer. Great salesman, great company and product, now they even added large screen in their showroom so you can see your design in progress. Highest recommendation, I do not do this often. Thanks for the great way I was treated.

    As someone living with their cabinets, do yourself (or your client) a favor and stay away…read more Many of our cabinets are poorly assembled, broken, misaligned, misassembled, and/or coming apart.

    Second Chance

    Second Chance

    4.0
    (149 reviews)
    $$

    Absolutely wonderful if you want to furnish an apartment on a budget. The prices are negotiable on…read moreeverything so they can be talked down. There are some beautiful pieces in there and the staff were cool. There is a $400 delivery fee for 5-6 furniture pieces.

    I was condescended to, bullied and threatened here today by a sales person and it was so shocking I…read moredon't know what to say. This dude was so instantly nasty to me, dismissive, condescending, just awful. I literally don't even know what I did wrong but try and buy a stack of books and try to get a discount cos I was buying a whole stack! Never ever before met a rude person here in the twenty years I've been coming (since before ravens stadium was built and they were across the street). I've bought thousands of dollars worth of appliances here (2 $500 stoves, a $1000 fridge, two dishwashers, and two washers and dryers), not to mention hundreds upon hundreds worth of lumber, trim, windows, doors, miscellaneous hardware, etc. I bought 400 dollars worth of upholstery cloth one time alone. I come in, I don't mess around, I know what I need and I am a friendly nice customer. (Because they use your phone number when you buy, also? they should be able to SEE this). I was buying BOOKS. Books are not their main business (and to be honest their prices are so out of scale it's crazy compared to thrifts--10 dollars each for a used hard over cover book from the 80s? I think there was one vintage item or two--I collect golden book kids encyclopedias) In the past they've basically tried to GIVE me books I wanted to buy! I wasn't buying anything from the "special glass cases. I asked Josh what they could do for me on these 20 books that I promise no one wants. (I promise). I picked up so many cos I have always been given a little break on stuff here! It's literally the way I thought they do business!!!! Nope. Not a single red cent. Off ANY book EXCEPT one they wanted 20 dollars for that didn't cost 20 new! (No it was not old or vintage!) I had 100 bucks of books in my cart he couldn't do 80? He wouldn't even discuss it and when I was frankly totally taken aback by this since it's so counter to EVERY EXPERIENCE IVE HAD THERE FOR OVER 20 YEARS--he threatened to call security on me!? For trying to bargain?????? These were all crap books. I want them for myself and to show my husband AND I make art from them. I'd have paid literally 10 for every set of four of these books at thrift. They wanted 10 and 15 dollars EACH. It wasn't just he wouldn't deal at all on price. He treated me like a criminal for no reason at all. He had his hand on his walkie talkie and when I kind of laughed just thinking he was driving a bargain he said he was going to call security on me!!!! He did this because I had the temerity to say "come on, not any discount at all? I'm buying in bulk!" And I mentioned I've never had them not come down on price on anything ever! I am a short, friendly 53 year old mom. fyi. What the living heck is going on with this place? It was SUCH an unpleasant and weird experience. I feel horrible. I will take my business to loading dock.

    Milestone New Generation - buildingsupplies - Updated June 2026

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