This is for the geek squad that is in the San Rafael store, not the actual store…read more I had an issue with my iPhone for at least three years. It kept trying to download a program and every time I opened my phone it was there. It was like a virus that was driving me crazy. I gave it to someone on the geek squad named Emma. Within 10 minutes, she had it fixed. I had previously brought it to the Apple Store in Santa Rosa and Berkeley with no success. I am very grateful for her help. I tried to leave a good review on the companies website, but apparently they don't do that. And there was no charge. If you have a phone problem, I recommend going to see them.

I ordered a tv and opted to have them attach it to the wall. I also opted for a movable backing so…read moreI could angle the TV. The guy who came and did it was not helpful but worse he did not center the TV over a table like I asked and so it looks off but also makes the movable hinge useless as there is nowhere I can angle it as it is too far to the left already. I wasted money on the install ($250) and the movable mount (which cost way more than the basic mount) is now not usable. My advice is never have Best Buy mount your TV on the wall. Have your cousin do it instead. He/she is bound to be better than the guy they sent me.

Perfection! Needed a new TV and went to video only in San Rafael. Harish was able to deliver…read moreexactly what I was looking for, gave me options that matched what I was looking for, suggested a swivel central stand for the 65 inch LG TV, and made the whole experience quick and effective. And needless to say, the price was unbeatable! Would give six stars if possible!

So here I was at home watching a show about dog sledding in Alaska on TV. Well my rottweiler also…read morehappened to be watching as well and she kinda thinks the TV is a magic portal. So as she saw this team of dogs taking off, she decided she wanted to go with them. She bashed her concrete head right into the screen, at first it looked like there wasn't any damage but eventually a very annoying and very permanent mark formed on the screen. So it's an opportunity to upgrade, and this time mount it onto a wall. I heard about Video only over the radio so I decided to check it out. This place is amazing. I'll never go to a big box store again. I came into there not knowing anything. I have two TVs at home one a 720p and our big one with the dog mark, a 40" 1080p. Resolution wise I can't really tell the difference. So I'm really not what you'd call a videofile. Calvin was very helpful in getting me up to speed on the new tech and I was ready to buy something when my wife called and talked some sense into me. Otherwise I would have gone for it because the prices here make other places look like scams.

Bob has been a godsend. My dad is 80 and is unable/unwilling to learn new technology. His computer…read morewas from 2001. It failed twice, and Bob came to the rescue twice. Yesterday when I took him the computer, Bob diagnosed it and ascertained that the computer had finally died. He sold me a used replacement for a fair price that is an upgrade from my dad's old computer, but not too upgraded - so that my dad feels comfortable using it. I am so grateful to Bob. He is professional, explains everything clearly, and is a super nice guy to boot. Thank you, Bob!

Owner was super nice professional flexible on scheduling me to come by to help me. reasonable…read moreprices for what I needed which an adapter for a device i have and couldn't contact manufacturer. He's a keep a clean shop organized and I would use him for other needs in the future. Thank you, Marc

Renew Computers is THE BEST! The best friendly, knowledgeable staff, I've bought & repaired all my…read moreMac used laptops here, Saidel is the amazing Mac guru here - if any Mac needs service/repair - he can do it, with speedy turn around - and they do great used PC sales and repair too. I'm a loyal customer since 2000 - it's my first stop for anything computer/electronic tech related. Buy, recycle, reclaim, repair, repurpose, or safely dispose of electronic tech of all kinds here - What a great service for our community!

When I have old electronics that are either not functional or still marginally functional, I bring…read morethem to Renew Computers. Also, when I couldn't find any place to drop an old iPhone, they would accept that too! Sometimes, it is just good to have a place to bring things That you don't want around the house anymore. And Renew Computers will take the electronics almost unqualified. The staff are friendly and responsive, and someone will always answer the phone to answer your questions. There is no reason to not recommend them highly! We are fortunate to have them in our community.

OK, so I'm a Verizon Customer. I just got a brand new replacement phone through insurance. I'm at…read morethe Verizon store about two weeks ago to get it activated. Have a great service at the Novato Verizon store fine Employee named Jake look at the Verizon Vato store reviews. I wrote one, anyways while I was there I'm at this really nice lady who was new to Verizon her. Her husband lived at point Reyes. I've been with AT&T have spotty service and migrated to Verizon. Love the service and she was there to get some help. We got to talk and she was really friendly. I'm very friendly and she told me about Shannon and Cell tablet computer store. She said she went in there at various questions bought a phone case and spoke super highly about how friendly and helpful they were at Sonoma tablet computer shop and she definitely recommended me to go to the store to get a phone cover case I've been putting it off I did call about a week ago and the phone greeting and friendliness was top shelf but I put it off until today. I just went in a really super nice young man by the name of Amrit is the employee that helped me. I've got a 13 Pro Max. He showed me some of the options they had. There was one that really stood out was a really nice green vibrant color, but functionality is the most important thing in the case, you recommended and it fits perfect functionality is perfect. The screen is flushed with the case and I love the color and it has a kickstand. The pricing is excellent. I literally couldn't be happier with my overall experience from the time I walked inAmrit said hello determine what my needs were was a great tour guide to show me what my options were. I checked out using my phone with the case on for about 10 minutes. He was very patient very professional as to find any questions I ended up buying the case had pleasant conversation while doing the sales transaction thanked him for being awesome and it's my first time coming to this store and they seem to do a bunch of other stuff with like computers and you know tech stuff there are multiple customers coming in with various technological needs and I'm just glad that I met someone who told me about the store. I never knew that they were here right on the outside of the United market on Saint Francis Street miracle Mile. Anyhow, do yourself a favor if you have any kind of technological computer, Phone needs there of check them out you'll be in great hands. One guy came in to get pricing for something and when they told him what the price was, he said wow that's cheaper than this other place. You know significantly cheaper to do the same work so I think just a really a cool place give him a call go down and check them out. I think you'll be glad you do.

On the 8th of September, I took my Ipad in for a screen replacement. It was completely shattered…read morefrom a drop. Jonathan quoted me a fair price over the phone so I dropped in for the service and waited until it was done. Because the price was fair I decide to also install a screen protector to add to their business for my charges. After leaving and having the time to inspect it the work better, I found a fingerprint and small smudge under the screen. I called them promptly and told them I would drop by next Monday the 15th on my day off. On the 15th after removing the screen protector, which is where I thought the fingerprint and smudge were, Armit informed me it was actually under the new screen! ‍ Instead of handling it at another time, because he was alone and a little busy, he attempted to fix it by doing a rush job. Instead of removing the entire screen, he lifted only the corner and tried to reach in to wipe clean the smudges. Unfortunately, now it's worse. When I called in and spoke with Jonathan last week around Wed/Thursday, he told me he'd call me back to schedule a time when it can be done properly. A week later that call never came and I called yesterday on the 26th of September and asked Armit to have Jonathan call me. No call received... I'm sorry to say that these actions are indicators of poor service when the work is not done properly. I am disputing my charge with Credit Card since no genuine effort to resovle this problem correctly has been made: Richard B

I just took my stereo in for repair. This is after video &audio repair work on it. I was charged…read moreover $300.00 for repairs. The stereo never played right after repair. Just took my stereo in to a real stereo repair shop. The repair center told me that it has never been opened for inspection. Complete rip off !!!!!!

We purchased a brand new 65" LG TV that turned out to be defective for $1300. It was purchased…read morethrough Amazon. We contacted LG and sent them an image and they said that it had physical damage and wasn't covered under warranty. By close inspection it had no physical damage. They told us to call Rashid Mughal for his technical repairs at Video & Audio Repair. He came to our house and inspected it and saw that it hadn't any physical damage and he contacted LG and their tech agreed. He then took the TV to his shop to repair it as it had internal damages. We contacted him after a week and he said that we needed to contact LG. We did and they told us that the TV had physical damage. Even though it didn't have it when he took it away. So we are now out the TV his fees of $130 and $100 so now we have no TV and we are out over $1500. Don't buy an LG and don't have your TV serviced by Video & Audio Repair.

I dropped off 2 technics integrated amplifiers in order to salvage parts from one to save the…read moreother. Tahir charged me $100.00 for diagnostics and to give him a solid week and he would get back to me. I called him 2 weeks later and it was like he didn't even remember me or my equipment, and that he was in the hospital and to send him a picture of my receipt, which I did. A month later I called him to see what was going on and he told me that my amplifier was fixed and working plus he thought he could fix the other one with a minor solder fix and said to call next week to set up a pick up. I told him that getting one fixed was awesome but getting the other one fixed wasn't a priority, and if he could fix the second one only if it was at a discount if possible. So I told him that I would call to set up a pickup and that was the last time I have ever talked to him. I have tried to call and sent him texts with the receipt and nothing. My original receipt is from 8-22-25 and today's date is 2-22-26 so you can see the lapse in time that went by and he has never not once tried to contact me. I really wonder how this guy stays in business since he is burning all his customers. Please take your equipment somewhere else and deal with less headaches and storytelling. Since that time I have moved locations and feel that for $100.00 I will just give my honest interactions with this "so called" repair shop and cut my losses. Tahir, if your reading this "thanks for nothing ".

The LOST my Nakamichi tape deck. I went back several times and had my receipt. Kept telling me…read morethey need parts. Then, nothing. It was gone. Considering small claims.

Ordered a battery online for my car through Batteries Plus. Later discovered I needed an…read moreadditional one for under the trunk. Car has two batteries. These guys were so helpful! They installed it for me and installed the one I ended up having to purchase through Mercedes since it wasn't in stock with them. I was very impressed with this kind of customer service. I'll definitely recommend them to others!

Friendly, helpful, knowledgeable people working there. Prices are reasonable. Been shopping there…read morefor years.

I have been using MMT for over 10 years and can say without hesitancy that they are beyond…read morewonderful! I love working with Travis as he has helped me enormously with my computer issues and always does so with his super knowledge of al things "tech." Travis is a kind person and truly has a wonderful and patient disposition. I give him and his company 100% review! You will never look back once you have used MMT!

Once you go Mac you never go back. It's true…read more But sometimes even a perfect computer (& user) can use a little assistance. Sure you can make an appointment at an Apple store, but why? Marin Mac Tech will come to you. I've met Travis in a tea shop while he sorted through a file mess and helped get me back in working order. He's also come to the comfort of my home & rescued all of my old music and photos off of my old PCs. &, not only did he transfer all my old files, but he took the old tower & laptop to recycle (maybe that's because I'm so close to the recycling place & he had to make a trip any way, but hey, that's service at its best!). Travis has demonstrated extreme expertise in both of my experiences. He has taught me new tricks & today, I swear he performed a miracle on what I thought was a dead MagSafe plug. True story.

Drove up from the South Bay to run errands and I'm glad I stopped at the San Rafael Target. Clean…read morestore, plenty of parking, and the usual solid Target experience, but the location is the standout, it's right next to the Bay and the SF Bay Trail. I picked up water/snacks, walked about two miles, then came back to shop. Super convenient and I left feeling more content than anything.

I was so excited when I found the gold Mercedes hotwheels Chase. But when I rang them up with the…read morered Ferrari, the Ferrari registered but the Mercedes were not. I told the clerk that they are in the same set and I repeatedly told her over and over and she still said they are different and wouldn't let me buy them. I was so mad.