My brother paid $213 for a battery replacement on his MacBook Pro at this location on January 29…read more Shortly after the repair, he had to return because the trackpad was no longer functioning following the installation. Within approximately two months, the replacement battery itself began failing and displaying a "Service Recommended" warning. The battery now has significantly reduced capacity, despite relatively light use. He contacted the store multiple times seeking assistance. Because he currently lives abroad, he repeatedly explained that returning to the store was not a realistic option and asked several straightforward questions regarding warranty coverage, shipping costs, and possible remote solutions. After repeated follow-ups and emails, those questions were never answered. The only response he received was that he could return to the store or mail the computer in for review. When he requested additional information about how the warranty process would work under those circumstances, communication stopped. A battery replacement that fails within a mere matter of weeks is disappointing. But the lack of communication and the unwillingness to meaningfully address the issue afterward were far more disappointing. After he posted a review describing his experience, he received a prompt response stating that corporate had approved a full refund and asking that the negative reviews be removed. However, after providing the requested refund information, communication ceased again and the refund has not been received. The receipt and relevant email correspondence are attached for reference, including the email offering the refund and requesting that the negative reviews be removed. Readers can evaluate the situation for themselves. Based on what I have seen, I cannot recommend iFixandRepair Forest Park.

I had the battery replaced. The did not have my battery in stock. They ordered it and it was done…read morethe next day. Phone is working now.

I was looking for new cell phone service and a phone. They had a variety of new and refurbished…read moredevices to choose from. I got a really good deal and will making this my home base for all my future purchases. I recommend going here before you make any purchases I guarantee you'll walk out a happy customer. Thank you for your outstanding service Patty Rice

Cracked the back of my iPhone and MK quoted a great price, dropped it off when they opened and it…read morewas ready a few hours later. Perfect service and highly recommend them!

I always come here whenever I have an issue with my phone -- the service is awesome, and they've…read morealways been able to repair the problem. The prices are also super reasonable, so if you need something fixed, just go! It will probably cost less than you think, and save you a lot of stress from your phone/tech not working. I first went 4+ years ago because I broke my headphone jack off in my phone. It was an easy fix for them and I felt silly for waiting so long to come in. My boyfriend has taken his different phones in for various issues, usually screen-related: cracked, non-responsive, distorted, etc. They've always been able to repair/replace it quickly. Overall, I trust the quality of their work, the prices are reasonable, and they're very kind. I highly recommend them!

I was initially very pleased with the quick turnaround and friendly service when I had my iPhone…read morescreen replaced. They were pleasant and professional and we exchanged a bit of humor over the phone and in person. Unfortunately, just two weeks later, a noticeable black blob appeared on the new screen near the Dynamic Island. This looks like OLED screen bleed or a defect. The phone has remained in a case with a screen protector the entire time and has not been dropped, bumped, or otherwise mishandled. Given the timing (only 2 weeks after installation) and the specific location of the spot, this issue is almost certainly the result of either a defective replacement screen or a problem during installation (such as trapped dust, adhesive, or pressure damage). It is not consistent with normal use or accidental damage. I offered to bring the phone in so they could inspect it in person, but they declined and immediately dismissed the warranty claim without examination. While I understand repairs aren't perfect, I'm disappointed they are unwilling to stand behind their work and honor the warranty on what is clearly a post-repair defect. I went from a satisfied customer who would have returned and recommended them to someone who can no longer do so. Potential customers should be aware that warranty support may not be reliable here. EDIT: Contrary to the response below the phone was never physically inspected. Rather, the response was based on a set of photos sent showing the issue which, alone, would be virtually impossible to come to a conclusion of physical damage versus defective product. As a customer, you are in a no win situation here as no matter what happens they are going to blame you and not the manufacturer or installation for the problem.

Great communication, very Professional, and fair pricing . Brought in a nintendo switch to be…read morerepaired and came out better beyond expectations. at my own fault I brought in the wrong part and they replaced it for me free of charge . will be returning for all my devices needs

Recently, I brought in my Samsung Galaxy A13 to be repaired because I had accidentally dropped the…read morephone and the screen got cracked. I dropped off the phone and returned an hour later.... OMG! My phone was like new! I even put on my reading glasses to take a closer look. Not only that, the repair was reasonably priced and the man who did the job was polite and friendly. Thank you, sir! Now I know where to go for cellphone repairs!

I didnt have any services done because they dont work on my phone.... but I did want to comment on…read morethe fact that they responded to my inquiry pretty quick. :)

Very rude associate on the phone. Hung up while i was asking questions…read more Attitude is crazy

Excellent service! I brought my broken old phone for a repair and the guy fixed everything. I…read moreneeded a screen replaced, volume bottoms replaced, battery replaced, antenna fixed, and back cover replaced. Even though my phone is not very common, he was able to fix everything very quickly and very reasonably. I know I need a new phone but was glad to give mine after year or so of life. Highly recommend this phone repair shot or if you need phone accessories too.

Fast. Accurate. I did not need to wait. Patiently explained and answered and questions.read more

Price reasonable, honest and quick service. Only had to wait 30 mins. Thank you!!!!read more

Came in with a broken glass back on iPhone, left with more issues with buttons and flashlights but…read moreat least the back isn't shattered glass

Stay away! I brought my iPhone in for a back glass repair, and had it replaced at this location. 3…read moredays later it broke in my pocket with normal use. When I got the phone back after the repair, it reeked of epoxy. It also had a lip where the new glass met the body which felt different then the other side. This store and Asurion as a company are in full on denial and blaming me for their poor fix. If you call this company they will dodge you until you give up. They will keep passing you on to different case managers who will promise to call you back then won't. In essence I was scammed out of $160.

Alex fixed my Steam Deck after I messed an SSD upgrade. Spoke to him over the phone and knew…read moreexactly what needed to be done. I was in and out in less than 10 minutes, and I couldn't be happier with my experience at this store.