Food is fresh and inexpensive compared to other fast food places. If you're looking for more protein or low fat items you should be able to find something. Lastly, anytime Ive walked in, the tables are clean. read more

This place is pretty delicious for a fast food restaurant. Their salsa Verde is just the right amount of spicy and flavorful and it's one of few places where you feel like you're getting genuine, authentic Mexican food. I have gotten their street corn bowl as well as their grilled chicken avocado bowl and both were delicious. Only giving four stars because they have messed up my order a couple of times. But I think that's just due to some communication barriers. We will definitely be coming back . read more

It had been awhile since the last time I ate at El Pollo Loco and I know they had some new items so I ordered Dinner from them last Night. I got the Double Chicken Tostada Salad with Creamy Cilantro dressing as a meal so I got chips and a large Coca Cola with it. Also I ordered the new Salsa Verde Quesadilla, BRC Burrito and the two pack of Churros. I have been a huge fan of the Salad for many years even when I was living in California for my whole life until three years ago. It is super delicious even though the size of the tostada and salad has shrunk sadly. I did not get the Creamy Cilantro dressing with my salad so I used dressing I had at home. One section of the tostada shell was mushy but the rest of it seemed fine. I really liked the Salsa Verde Quesadilla and it was a little spicy for anyone who decides to try this out. Another favorite item of mine has been the BRC Burrito and it was good but that item has also shrunk in size from when I first started getting it at El Pollo Loco. Overall it was a good experience and I hope to order from here soon. read more

El Pollo Loco - Double Chicken Tostada - Fast Food Near Me - Allen, Texas

I just ordered a 2 PC meal with rice, salad, two types of salsa, which i did not get the salsa fresco, or the corn tortilla. The manager handed me the bag, this place used to be so much better, has gone downhill. read more

Went to visit this location the other day and i ordered the "Queso Crunch Burrito Bowl". While waiting for my order i got my drink only to find out there were no straws at the drink station so i went up to the counter and stood there for about 5 minutes before someone finally decided to help me and give me a straw. that's not the worst part. we finally received our food and it didn't come how it was supposed to so i asked an employee if there was supposed to be queso on my "Queso burrito bowl" and he just stood there and said "uhhh im not sure" and then went to the counter and stood there with about 6 of his employees just confused and dumbfounded on how to answer my question. Moral of the story don't waste your time you'd be better off going to Taco bell or something. read more

Service is horrible. It's like no one has any idea how to do anything. They can't work the cash register, don't know the menu, can't figure anything out and always get order wrong. And a lot of times a group of workers is just standing around in the back talking. When we got the right food it was good but they need a LOT of training. We've been there 4 times. Not sure I'll go back until they work out the staff issues. read more

Very happy I can get el pollo loco in Texas and that there are multiple local locations now. Good food for a great price to feed a family or multiple people. Ideal for a healthier takeout option. read more

Ok.... So after many years, apparently I'd forgotten how terrible this location was because I went for dinner here smh. Easy order, 3 piece dark meat with charro beans and rice oh but,,,, they had no rice, GO FIGURE! They are ALWAYS out of something here! I settled for their pasty mashed potatoes & oh so hospital cafeteria tasting gravy. The beans smelled so bad we had to toss the whole container out! I can honestly say, without a shadow of a doubt that I will never waste my time or money at this place again. read more

Good chicken, good sides, friendly folks. The rewards program is a plus. Easy location to get in and out of.

Paid $8 for a two piece very small pieces, wish they would have a menu that would focus on healthy options the current one doesn't break it down for you. No paper towels in bathroom, urinal was dirty. read more

Great food! Love the grilled chicken combo. Perfect with side salad and Mac and cheese. Your choice of corn or flour tortilla. Great atmosphere and great management. read more

The food was great and hot and tasted excellent and their service was great.Like to get their grilled chicken bean and coleslaw for a heslthier fast food option read more

Great chicken tortilla soup! Double pollo salad combo was really good and a fantastic deal!

Great prices for delicious food . Me and my husband will be coming back for lunch !!!!

Man..... so glad I stopped here. Took me right back to when I used to like in SoCal, except it's a lot more expensive now. 20 bucks for a lunch at a fast food place is nuts. Loved it though. Tasted just like I remembered. read more

My first time at a El Pollo Loco...isn't that crazy? Not in a cooking mood as of late. Maybe the 100+ temps have something to do with it. I think I need a break from cooking also. So,I'm continuously looking for affordable options that don't always include french fries. Also,I've been hankering for flavorful grilled chicken. My four stars are for the chicken. It is exactly what I was looking for. Grilled not fried,moist and flavorful. Good. Also,the side options are great and include broccoli cooked al dente which was a pleasant surprise. The mashed potatoes,also a tasty surprise. At less than $12 I got the 1/2 chicken meal to go. Your choice and I chose breasts and wings. The meal included Two sides and tortillas. 2 flour and 2 corn which were ok. Overall I was happy with their offering and felt like it was a healthier offering compared with my usual fried chicken go to. I'll be back and I think you should.... Go! read more

See all

Great street tacos and salads live the chips and salsa People at the ordering window could work on their customer service with a better attitude they all act extremely tired read more

Great food, love this place! Always quick and fresh, food always taste great and we always have a consistently good experience.

My family enjoyed the tasty grilled chicken and sides years ago when we lived in SoCal, but now living in Texas we were glad they expanded here. We visited the Allen location quite a few times already and always had a good experience and enjoyed the healthy ingredients. Rebecca, manager, took our order during our most recent visit and had a cheerful and positive attitude. We ate at the restaurant and took another family meal to go! read more

Pollo Loco is delicious. The marinated chicken is great with that char grill flavor. Topped with the pico and that green salsa! Yum! The horchata is just ok but food is great and priced right. read more

Took a chance, had never heard of this place but had the shredded chicken nachos, they were very good. Service was fast and friendly.

Service was exceptional and I went through the drive through so I can't say anything about the ambiance. I ordered a chicken salad and it said on the menu it came with beans. There were no beans and it was cold! This was my first time trying this place so I assumed that the meat would be hot. I know better now! I was not impressed! It was your typical refrigerated salad! Nothing Mexican about it! read more

The double chicken avocado bowl is good for 1 person. Ambiance is good and service is great.

May 18th 2pm. Served raw chicken 3 times. Told me thats usual. Bloody chicken? I think not. Moron workers!

I stopped at El Pollo Loco on Stacy Road and I went in. I waited for one customer in front of me who ordered a large order. When the order was done the young man at the counter taking orders walked away and worked on getting the order he just took out together and no one replaced him. I stood there wanting to order but no one came so I walked out. read more

There used to be a few of these Chicago but the closed. This one in Allen seems pretty nice and is clean. Had the tacos and their ok. I liked the heat of the Rojas sauce. Just come with onions and cilantro. The healthy burrito are small for $8+. I'd pass on them. Chicken dinners are nice and I'd recommend this. read more

El Pollo Loco - Keto burrito. Keri doesn't mean smaller. - Fast Food Near Me - Allen, Texas

See all

We were very satisfied with our dinner, which included hot stone bibimbap, baby back rib BBQ, sam gye tang, tofu soup, and drumsticks. The quality and taste were excellent. The service was outstanding--Ms. Mira was an exceptional server, ensuring that every customer had a wonderful dining experience and left wanting to return often. read more

El Pollo Loco - Chicken drumsticks and fries - Fast Food Near Me - Allen, Texas

See all

This restaurant is so great. I love all the fresh ingredients and the friendly staff.

This pollo loco far surpasses all other pollo loco restaurants I've been too. Food is great service is fast and the employees are so nice.

I have always gotten the double chicken tostada here. I love it! However, a couple years ago I paid $8.85?for it... today I paid $14.27 for it. The price has almost doubled and the serving size is smaller now too. That is very disappointing and I feel ripped off. It still tastes great but the price jump is ridiculous! read more

Upon purchasing a two piece chicken meal, I took it home for dinner and noticed the chicken was so old it had a beef jerkey appearance on the outside. In addition it was difficult to pull apart. Surely it has been sitting out for hours, if not days. In addition, the broccoli was not fresh as the buds had discolored. Stay away from this place if you don't want to get sick. read more

I have ate here 3 times in the past month, 2 times with my family. Each time we get sick the next day with horrible diarrhea. Some type of food poisoning this place needs to be checked by the health department read more

Amazing work it was so good and my family goes here all the time. I love the chicken and the salad

The food was fresh and good ! Service was fast and overall the restaurant was clean. The location was easy to find ! read more

El Pollo Loco - Chicken - Fast Food Near Me - Allen, Texas

See all

Knocked it otha park with those three crunchy chicken tacos! Yeah... Don't go to a steakhouse and get a salad. They kick ass on their chicken. read more

Miss the California pollo loco so drove about 25 minutes to this spot. Chicken was dry! Lettuce wasn't fresh. Beans, rice and tostada were great. But dry chicken is terrible read more

I make sure to stop by here every Tuesday for their $1.00 chicken tacos. They are very quick with the service and the food is always fresh. Sometimes I get the half chicken and the amount of flavor is outstanding!! Make sure you get the cilantro sauce(*+0.60 up charge) with any of your chicken! The inside of this establishment is always clean and cafeteria like seating. Definitely recommend read more

The food is always good. The people are nice. Its always clean. My kids love eating here. read more

El Pollo Loco - Chicken and shimp tostada - Fast Food Near Me - Allen, Texas

I happened to be in the neighborhood today. I typically haven't had any issues with my order in the past but TODAY I will never go back. I ordered a chicken tostada and after halfway eating the bowl a long brown hair was pulled from my mouth. I am sick to my stomach and disgusted. This is completely unacceptable and a violation of my entire soul right now. read more

I enjoyed my first time at El Pollo Loco. The chicken is delicious. I didn't know what to get so I asked the staff and they were friendly and nicely recommended the chicken combos. I'll come back. read more