Dear owner....please ask your waitresses to immediately give attention to customers.i sat waiting for a waitress to take my order for a long time.tostados were good.waitress did not come check to see if we needed anything...this is something waitresses have to learn...i asked for check.waitress never came.i had to go to bar to pay.not normal...then there was service charge ,tip to be included.i asked it to be taken off.i dont think she deserved to be tipped 18 percent for doing basic...please talk to your staff.im dusappointed.... read more

I love this place.. REAL Mexican food with a great atmosphere. My favorites are quesadillas huge portions!!! Torta and tacos. You will be full after eating here. read more

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They now charge $4 for a second basket of chips. You cannot get glass of water from the tap. They charge $2 for a bottle of water. They refused to substitute flour tortillas for corn. Place was empty on a Friday night. I don't like to be nickeled and dimes to death. read more

Dear owner cordero...again i have problem...i ask for water at bar and i was refused...please talk to your staff...the waitress didnt bring forks or chips...i expect better service...please respind to me kofem@yahoo.com. read more

First time I went it was good the second time I went it was amazing!!!!! There's another Mexican restaurant I used to frequent but it fell off. This officially is my new favorite spot! The margaritas are good & the food is great down to the chips & salsa! read more

My favorite spot for chilaquiles. Beautiful inside, food and drinks are always good. read more

This place never fails. Great service and possibly the best Mexican spot in the area.

The staff was very unhelpful and the food was definitely not worth the wait! I had to wait over and hour for a simple order. I will never eat at or recommend this place to anyone. Go elsewhere! read more

My favorite Mexican place. The best quesadillas yummy! The Chipotle sauce is the best of all the Mexican restaurantes I have visited.

I am terribly sorry to have to write this review. This place have the worst service and marginal food. I am willing to wave off the long wait for the menu after we got seated and even the long wait for the food. After a long wait, the fajita came half complete without the tortilla and my Enchiladas came without its stated accomaniments ( rice and beans). After ordering, another lady came and asked if we need or want anything else; at which I asked about their margarita offerings. She said someone will come with information on the margarita. No one did until way later. I ordered the guava, which came extemely sweet even for someone who loves sweets. I took two sips and informed them that its yoo sweet as I can not drink the rest of it. Overall, the worst Mexican restaurant I had been to and one of the worst dining experience ever! read more

El Poblano - Mexican Near Me - White Plains, New York

Probably the most authentic Mexican place around. Food is delicious! Best tacos I've had in a while. Casual seating and atmosphere. They have some TVs all around so it's great for watching any sports games. Friendly and kind staff, quick service. Authentic ingredients and good portions for price. Great restaurant, I think it may be my new favorite. Try to order in Spanish for fun! read more

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Just had lunch there with my son. Fresh made chips and salsa when you sit down. We started with a bowl of chili that looks like it could feed 4(took half home). He had Huevos Rancheros and I had Torta Azteca. A skirt steak sandwich which was unbelievable. Got out of there around $30 deep. So prices are very fair. Didn't drink but the cocktails did look tasty. Enjoy!!!! read more

Nothing special but you cannot go wrong coming here if you need a Mexican fix. Clean place, friendly staff and they have parking. It can be hard to get a spot on the weekends so be warned. read more

Called multiple days now. No one picks up. This is a complete joke. I suggest you go to Pico de Gallo.

Came into restaurant around 8. Was ignored by waitstaff and took forever to get menus. Waited for 45 minutes and still have not gotten food. Told them we wanted to pay for our drinks and leave and our food is miraculously ready. I get that Friday's are busy but there is no reason our table should have been ignored for more then 45 mins. Got chips and drinks, taking food to go. Super disappointed! Used to have better service. read more

Worst service ever, staff has no customer service knowledge, I would give less than one star if I could, we have been there before and was our favorite Mexican restaurant until now, I would understand if they were busy but there was only one table and even that they supposed to take care of business asap as they should, but the didn't so we had to leave and go somewhere else, I hope the owners can see this and take the proper actions and retrain their personal. read more

Although the person who answers the phone for takeout orders rarely speaks even close to fluent English, I have become a huge fan of their speciality sandwich, the "Cemita Poblano" (minus the mayo) for lunch, as I work nearby. I'm not a big pork guy, but this sweet pork (marinated with pineapples) sandwich, mixed with fresh sliced avocados and cilantro, is a great mix of flavors and really satisfying...for just $7! read more

I was the only anglo in the restaurant and everyone was glued to the soccer game on the giant TV - always a good sign (for food if not service). Service was actually okay, though they were doing such insane volume for take out/delivery that it took a while even though the restaurant itself wasn't full. Chips were so stale you could break a tooth on them but the salsa was tasty - smoky and good heat level (which was true for everything - clear sinuses but not bring tears to your eyes). Enchiladas were covered with only queso fresco, not the usual colby/cheddar mess. I'll definitely go back. read more

Came here with my family on a Sunday for a lunch after church. We took advantage of the patio and the beautiful day it was outside by sitting outside at first. A waitress briefly greeted us and gave us some menus but after waiting outside for about 15 minutes no one came to take our drink order or anything. So we decided to go sit inside and finally ordered our food shortly after. The service overall was pretty slow from when we first ordered to getting our check. We spent a lot of time waiting for service/food/the check which was not what we want when we sit at a restaurant. Even though, there seemed to only be 2 servers working, this place isn't even that big. However, their amazing food makes up for some of their lack of service. I had ordered the shrimp fajitas and ate every bite. We also ordered some guacamole to have with the chips they give at the beginning and it was totally worth the extra $8. The rice and beans that come with the meal were also a delight and I instantly wanted more once I had tried them. The food here is much better than competing restaurants in the area such as Mariachi Loco or Inca & Gaucho. Their service just needs some improvement but their food is honestly why they deserve the 3 stars. read more

I Ordered the Charola Poblanita. I also ordered 3 crunchy tacos. The lady told me the tacos are $3.00 each and the charola Poblanita is $14.00. When I picked up the order, the lady asked me if I wanted anything else. I asked for guacamole just to make sure it was included as some restaurants forget. After giving her my credit card, I noticed I was paying $29.00 instead $23.00. When I asked her why? She said the guacamole is $3.00. I told her that it's supposed to come with Guacamole. She just smiled and giggled. I was too tired to deal with it. When I got home, I rechecked the menu and guacamole is supposed to come with it. The guacamole was packed in one of those mini plastic containers you get when restaurants give you ketchup on the side. I can't believe they charged me $3.00 for something that should have come with the meal anyway! To me, it's like paying extra for the shoelaces when buying sneakers or extra for the remote when buying a tv or paying extra for the steering wheel when buying a car or the roof when buying a house. The tacos were not the crunchy kind and the nachos were sooooo oily. The chicken in the so called Tacos were pretty good. read more

They have good food and great portions here. The tacos are delicious no matter what type you get and the waitresses are friendly too. Diana is a very beautiful waitress and one of the best they have here at the restaurant. read more

Food is excellent but the service is what drags it down. Wait staff seem not happy to be there. Last time I went It took 30 minutes for food and waitress did not come to us in between that period to keep us updated. If this place delivered it would kill all competition and I wouldn't have to go in but they don't. read more

I ordered a shrimp quesadilla, it was absolutely disgusting. It was just cheese and unseasoned shrimp and avocados on top. It had zero flavor and looked gross. I was only able to eat 3 bits before I threw it out. I would not recommend this place at all. read more

I had the chicken chalupas. Very tasty, and just enough spice. The order was extremely fast, and the staff was super nice. I definitely will come back read more

please change the fragrance in bathroom to a non smelling one..the dining room smelled like the bathroom cleaner....waitress gave me different quesadilla .i ask for cheese and she gave me chicken quesadilla...i told her my food is wrong .she said it was same price...but it wasnt it was 11 $im not happy when people lie and give wrongfood read more

The food is always great here. The juices aren't always fresh though; they are rancid so you have to be careful. I have sent some back and they never give you an issue. It's very tight when it is full but bearable. Overall though this is are go to restaurant when in the mood for Mexican food. read more

We went here for a lunch date with our friends. We could not believe how delicious it was! Absolutely fresh. Best soft tortillas made in house, great fresh guacamole with homemade tortilla chips, and we both got the giant quesadillas. Holy cow/ it sure is giant! Don't worry, you won't get one little barely filled crappy quesadilla here! Our friend got seafood soup which looked amazing and had tons of seafood in it. Service was pretty good. Which I could give 4.5 stars. Deducting points for the outrageously loud music. read more

Food is good but the service is horrible. The waitresses have attitudes and look miserable while working.

I went there today and had to walk out. Since I went with my kids and they don't eat Mexican food. They had their own food. We was going to eat there and they told us that the owner don't allow food from other places. So we walked out. We spend the money some where else. read more

Food was 4 stars. Service was 4 stars. What killed this review? The ladies' bathroom had no toilet seat; or, rather, there was one, but it was leaning against the wall. Seriously, had to hover over the white porcelain ring. Probably a BOH, not Yelp, concern. But only saw this after our party of four had ordered and eaten. Appetizer arrived at the same time as our entrees: my biggest pet peeve. Liked that different tacos could be ordered a la carte. Most places only allow two or three of one variety, which never makes sense to me. Salsa and chips very fresh and tasty. Sangria was great and a generous pour. One of our party was unimpressed by her salad; the other thought her enchilada was "wet." Third person enjoyed his burrito. Wouldn't rush back, but if you're in the area, wouldn't ignore, either. read more

Best mexican food in White Plains and probably Westchester County. Great selection,taste, and portions.

I had a few mistakes before in orders I placed but this time I had to write my review. Besides giving me the wrong order. The food had a small bone which ended up hurting my tooth. Definitely will not be ordering from this place ever. Learned my lesson after so many mistakes. Will not recommend this place to anyone. Very disappointed read more

This place has solid Mexican food specializing in dishes from the state of Puebla. I particularly like their sopes as the corn shells are perfectly crispy on the outside and soft in the middle. You can choose your protein and it is typically topped with beans, avocado, queso fresco, crema, and your choice of salsa. I also like their menudo (beef tripe soup) which has an amazing broth with a nice amount of heat. Wash it all down with their horchata drink. Overall, this place has good food but it is a bit pricey when compared to similar establishments. read more

I've had several bad experiences with this place. Food undercooked, watered down margaritas and waiting for a long period of time to be served during lunch ( I got up and left ). The place in inviting but once u get in its slow and just a bad time. Had high hopes for this place since its new but since they've been open I've been let down several times, don't giving this place my hard earned money. read more

Mediocre Mexican food in a clean and unassuming environment. Staff is fine but overall the experience is blah.

Decent Mexican food for a decent price. Nothing to brag about but a place I would go back to. Has an authentic feel with some westernization mixed in. But of advice: hope that when you go it's nobody's birthday. They play mariachi music for 11 minutes at full volume, making it hard to hear the person sitting next to you. read more

I have to agree with the other two reviewers. We live around the corner and hoped for a nice new place to eat. It took 90 minutes after ordering to get our mediocre food. Had to ask three times for the bill. Sadly we will have to keep looking around for a decent Mexican place in the area. read more

After looking through the mixed reviews, I decided to take a chance and try out this restaurant that I drive by everyday and never really noticed. My boyfriend is from Texas and really critical of his mexican/tex mex food so we are always trying to find a good mexican place. This is our new favorite mexican restaurant. Within a month or so, we have already been back three times. We both love the chicken fajitas-they are very flavorful, the beans and rice are good as well. Everything comes out steaming and the portions are pretty big. One lunch, we just shared the chicken fajitas and I was more than full. I highly recommend this dish. My boyfriend got some chicken enchiladas and really liked them. We also ordered horchata and got this enormous glass-- like one of those enormous wine glass. The three times I've been here, the service has been excellent. One time was at odd hours and we were the only ones there. The other times there were a number of other groups in there, the place fills up with locals for lunch and dinner. Really quick service and eager to please. The waitress brought me some delicious spicy avocado sauce that I hadn't tried elsewhere. That was one of my favorite things about this restaurant. We did read that the guacamole was really good so we ordered it. While it was very good, there wasn't really anything special about it for its price- around 9 dollars. Probably better for a larger party. In summary, some of the best service I've experienced and really good mexican food. read more

Terrible service . Server gave me a plate with spoiled meat and swore it wasn't spoiled and insisted I pay for it . Payed for the drinks and left absolutely horrible experience and this was with a party of 6 absolutely terrible . Go to city limits right up the block way better , unspoiled food . They also serve alcoholic drinks unlike this s#ithole ! Stay away before you get food poisoning . ps I witnessed them put chips with the same salsa bowl from another party on the table right next to us absolutely disputing this place needs be shut down read more

A beautiful clean place does not dictate quality food, great service and great experience. I had Pollo a la Mexicana and the portion size is small when comparing to other restaurant. I was not happy with the taste. I came back here the second time just to give it another chance, but this time for a take out order. Staff were not friendly and some with an attitude. For take out orders you need to go to the bar area. This is a strategy to get you to buy drinks. I find this disturbing when you have to order your takeout next to someone who is intoxicated and wanting to have a conversation with you. Very tacky. I was hoping for a better restaurant experience than Mariachi Loco Restaurant which is not far away, but unfortunately El Poblano does not come even close. read more