Overall I'll give this place ZERO Stars. Last Monday January 19th, 2026 about 6:50pm, my fiancé who is Puerto Rican and I were so excited to finally see a Puerto Rican restaurant open up in the area, praying that they will not play in our face like the Mexican restaurants in the area does. And what I mean by that is, they come from Chicago to the suburbs and get lazy and money hungry.
Everything from customer service and food quality tends to go out the window when they come to the suburbs and open their restaurants.
Well my fiancé is a Puerto Rican from Humboldt Park in Chicago and when I say he was PISSED, he was P I S S E D!
They literally played in our face.
We walk in and was greeted and immediately seated at a dirty table; was told our server will be with us and it took 15 mins before another table server walk by to which we called her over to tell her how dirty the stable was. She walked around looking for a clean table to seat us at and when we're reseated she took our drink order and she went to get our server. It still took our server another 10 mins to come out with 6 small slices of french with 2 small butters and 2 glasses of water and then asked us what would we like to drink. I told her that it was already taken and the she repeated our drink order to us.
Firstly why are you asking if you already know and secondly where the hell you been? We've been waiting 25 fucking minutes!
The music in the restaurant was like a club, overly loud, couldn't even hear myself think let along have a conversation with my fiancé over dinner.
Now the aesthetic of the restaurant is top tier very beautiful but what good is a nice looking restaurant when customer service and food is TRASH!!!!!!!!!
Before she finally arrived to our table we immediately knew she wasn't getting a tip and we weren't ordering drinks from the bar because THEY DID NOT DESERVE ANYTHING. We stayed to at least try the food to determine if this place is even worth it. Not even 5 minutes later she's back with our appetizers and then about 8 minutes later with our entrees. While the food presentation of our ENTREES was lovely, ALL of the food tasted like it should be served to people in the hospital on special diets... you know the no/low sodium and no seasoning, no fat diet.
We spent $78 for 2 rellenos that was white as a potato can be with a teaspoon of unseasoned ground beef inside, 2 empanadillas that was so soft that it was tough to bite through the disco... just soggy no crunch, far from fresh, and a order of maduros that came with no salt or sour cream... just dry as fuck and 1 steak and onion entree and 1 jibarito entree and 2 soft drinks.
Spent $78 and left with all the food still on the table.
They were soo worried about partying like it's a night club on a Monday night... the cook or whoever was all on the mic like it's club filled with people but with only 3 full tables (us included) and their friends at the bar who was cheering for whatever reason.
The Who experience was a hot ass mess, PURE SHIT SHOW! I've seen so many restaurants come and go at that location in the mall and I'd like to say they are next to come and go! DO NOT WASTE YOUR TIME AND MONEY! Let it close down!
My fiancé felt so ashamed that his own people pulled this garbage out their ass! Mexicans I can expect them to give shit food because their racist and the white people don't know any different when it comes to cultured food... they've been coming to the suburbs for years and fucking over the white people with their restaurants but the Puerto Ricans, they need they ass WHOOPED!
To top it all off, our server knew we were pissed, she did not apologize for extremely poor service nor offered to comp anything off out bill but instead said "if anything is nasty let me know", girl what the fuck we're you going to do about this nasty ass food? Because when you saw the food was not completely eaten and still on the table as your taking plates away, that's was your que to discuss the meal with us and offer to help or fix SOMETHING! Also don't get their hot sauce, literally just HOT AS HELL, no flavor just hot as fuck!
I posted pictures but I wish I could've posted the videos. read more