This review is looooong overdue.....but, suffice it to say, a bit over a year ago, they fixed our…read more2006 Toyota 4-Runner: a broken transfer case. Our local mechanic referred us to a different shop in Sparks; I called to make an appointment, but they were booked out for month. So, I "yelped" and found Arrow Automotive, with a predominant 5 star rating, and made a call, first asking if they were able to fix/replace transfer cases. When they said they do, I asked how far out they were booked and they told me they could get my vehicle in within a couple weeks. I made the appointment. It took a while for this repair to be completed: Arrow had to first order the part; it's not just sitting on their warehouse shelves. When the part arrived from somewhere in Southern CA, Arrow inspected it and found it was defective. Arrow sent the part back, and they/we had to wait for a new one to be sent. When THAT part arrived, Arrow again inspected it and this one was good for go. It was installed; we have had NO problems with the work Arrow did on our 4-Runner. All of this took TIME!! I am thankful they did and we are are pleased with the outcome. Also, the repair was expensive!! Again, this is to be expected. This involved removal of a broken part, disassembling parts, draining of fluids...etc. I would want ALL necessary work to be done and done correctly; the price I paid was worth it. Also note: Their front staff are the most courteous and polite people who didn't express any exasperation when I would call for updates. And their mechanics...knowledgeable, skilled professionals. All said and done....I recommend Arrow Automotive for folks in the Reno/Sparks area. This business is squared away!!

Arrow does not work on Sprinters, according to the guy I spoke with in person at the front desk.read more

Richard and the team went above and beyond to get my truck up and running. I knew I had a throwout…read morebearing die. I was in desperate need of getting my vehicle back on the road as I was heading out of the country. They not only replaced my clutch but told me everything I needed to know about my transmission, clutch and towing capacity and rules. The shop employees were humble, kind and funny. I will not go anywhere else in the Reno are for this type of repair. Hands down awesome work and great customer service from the team. Thanks again, Bobby

Never going back here. They replaced my diff fluid about 2 years ago and when I took it the first…read moretime it leaked, then I brought it back and they supposedly fixed it. Now it is leaking again in the same place no damage or anything so I don't know why it would just leak out of the blue unless they purposely seal it long enough where It will begin to leak so I can bring it back later. I've had 20 cars over 30 years and never had a diff leak like this. Even with built diffs and such the fact it leaked right after I brought it there for service and again in 2 years tells me they don't do it right

I was overdue for 100k maintenance on my van and have noticed a loss of compression when…read moreaccelerating on an incline. Sidney got me in quickly for a diagnostic which included pics of all problems, including the dead rodent, and noted everything that was checked out. The digital estimate allowed me to approve or decline each individual problem online and we made an appointment for the following week to complete the repairs. Service was fast, friendly and efficient! As a woman I have often been on the receiving end of a condescending attitude but didn't get that at all from anyone at Sierra Pink! The staff was very patient with all of my questions and concerns. Final costs were as quoted minus the diagnostic charge which was applied to repairs. Great work and I will definitely be back to check off the remaining items on my list!

I went in for a quote on a new engine. I was quoted above $16000 for a new engine. Even google said…read morethis was too high and likely because they didn't want to do the job. I feel like I paid $175 for a problem I already knew what the issue was and instead of putting that money toward getting a single mom on the road again, it went to paying someone to tell me a problem I already knew and wasn't going to apply to an overpriced service.

I can't say enough nice things about Bravo Transmission. Javier the owner, came to the rescue…read moreagain. The first time he replaced a transmission in my Volkswagen Passat. It was done quickly, professionally and at a fair price. The reason I am posting is because of my Ford F150. My husband and I though we needed a new trasmission. We ordered one from Ford but they couldn't put it in for over a month. I called Javier at Bravo and as soon as the transmission arrived (with in a week) he had it shipped over to his shop and had us bring in the truck. He did a diagnosis and told us that it didn't need a new transmission. He recommended a shop and they did the repairs. Javier is going to take care of returning the transmission and will get us our refund. Saved us a great deal of money. I highly recommend him and will go back to him if ever I need transmission work.

Bravo transmission installed a rebuilt transmission in my 03 Tundra…read more It did not function properly from the moment I picked it up and I returned it the same day. I picked it up a week or two later after it was finally repaired only to find the same issues. When I tried to have the the shop honour their warranty, I was told they were shortstaffed and could not even try to remedy it for at least a few weeks . After I took it back for the third time I discovered that the owner of the shop was using it to commute to his house and keeping it in his driveway overnight! I suspect he had been doing that for weeks during the second repair as well by the mileage indicated . I have recovered my truck with the help of the police and I am going to request a full refund for my transmission work and getting it repaired by another company.. This supposed 18 month warranty is worth absolutely nothing and this has been my experience. I hope it helps others to make a valid decision on where to go to get your vehicle and transmission repaired..

My wife's Titan had a/c and heating problems. Yelp had very good reviews for this place. A little…read moreout of the way but worth it! The cost was reasonable, Clayton was very good at communicating with me on the work.

Nobody enjoys car repairs especially big ones. But the team at CoAuto definitely made the process a…read morelittle easier to swallow with walking me through things. They take pictures and video to show you what things actually look like vs what they should look like. Also big shout out to Nile whose unusual rep for repairs, he's super communicative with where they're at. The shop also has a couple loaner vehicles which came in clutch when I had to get my timing chain fixed. I was able to still get to and from work. The staff here is super nice and I feel like they care for my car as if it's their own. On my last repair they asked if they could hold onto my car for another day cause they weren't satisfied with where they got it and wanted to double back and tweak a couple things to hopefully give my car back in as best condition as possible.(this wasn't any extra cost). I also love doing my oil changes here, they check a bunch of other areas of your car while they do the oil change and give you a rundown of recommended fixes. Also if not they have never pressured me on any fixes which eases my mind. Pressure sales in the auto industry feel fake and dishonest to me. Also, they give your car a quick wipe down of the consoles and vacuum as long as your car isn't full of stuff. It feels nice to get your car back a little cleaner than you gave it to them.

Parts were removed from my RV. They were to be replaced. Total Mechanix never returned, would not…read moreanswer my calls and abandoned the incomplete job.

Didn't even have to leave home. Reasonably priced. Good communicator. He was running a few minutes…read morelate and he texted to let me know. I will use Kevin in the future.

Was there no more than 10 minutes. Fellas are friendly, quick service. :)read more

These guys are always nice and professional. They always let me know what could be changed out but…read moreI never feel like they're pushing anything on me. Offered my son and I water while they did our oil change, aired up my tires and I got a new air filter. Also got to use my last oil change tag as a coupon !!! Winning . Great service, they have cameras so you can watch the guy under your car . It's awesome and convenient.

These guys rebuilt my 1999 Jeep Wrangler Sahara 3 speed Automatic Transmission…read more Fast-forward... 6 months later still running / shifting good! Fair and reasonable folks to work with. Really good at date expectations. Need transmission work, this is your shop!

Our Outback developed a leaky front pump just before the holidays and a planned trip to the Bay…read morearea. We searched Yelp for a repair shop and were introduced to Valley Transmission and Automotive. Wow! What a great find! John fitted us into his schedule and had the repairs made by the next day. He succeeded in making a transmission repair into a pleasant experience and has made a customer for life. His friendly, professional service has our recommendation for a great automotive repair facility. Thank you John and all your mechanics!

We had a small leak in our 2014 Ford Fiesta transmission, and we were referred to Susanville…read moreTransmission by our mechanic. We brought our car in and the owner, who has the world's cutest shop dog, put it on the lift. He cleaned the area and said it was a small leak from the drain plug. He tightened the plug, checked the transmission fluid and verified it was good. When asked how much we owed him he said we didn't owe anything. What a rare thing in today's world to find a business like this.

Juan is the greatest mechanic I have ever met. My family and I were passing through town and my…read moreengine was overheating after driving through the Lassen wilderness. In the middle of working on other vehicles and helping other customers, he found what was wrong with my cooling system in under 5 minutes and got us back on the road. If you need car help in Susanville go directly to Susanville transmission.