I've always loved their bagels. It's been here for decades. They have a huge variety and personally the everything bagle with plain cream cheese is my favorite. Also I don't know what it is about an egg sandwich on a bagel (everything of course) but I think that makes the best breakfast sandwiches. The employees are also very friendly. I don't know all their names but Allen has always been great to me and the person at the register (Zach I think?) was also very friendly and seemed to genuinely care and enjoy his job. It's a great place. Easily 5 stars. Will be coming here for years and have been coming here for years. read more

The dichotomy of two different experiences: I stopped in this week for a breakfast sandwich with my daughter. I was greeted with a friendly smile and a "how are you" by a nice young man. Then, when time to order a very harsh and rude cashier lady. She rolled her eyes at my little girl as she tried to order. Now I'll spend the rest of my day explaining to my daughter that some people are not meant to be in the service industry. Great bagel though! read more

This is my favorite Einstein Bros. The staff is amazing and greets me by name they always make me feel welcome here

I love the food and people at this location hope others will find time to enjoy this lovely place

I wish there were more of these around, I make sure to stop by this one when I am close to it! I usually get a latte and a bagel and I love both! They put such a good anoint of cream cheese on the bagel and I recommend the cinnamon raisin one. I order online and it is ready when I get there! read more

Einstein Bros Bagels - Iced vanilla latte - Bagels Near Me - Richmond Heights, Missouri

We went in for a Bakers Dozen (and a sweet treat). It was just after lunchtime, I was concerned about the availability of what I'd hoped would be there. Everything was readily available!!! The staff was very friendly and made the process easy. Really genuinely nice people. I will be back even more often. I like going places with friendly people who obviously enjoy working together to deliver a great experience! read more

Ordering food was smooth. The service at counter when ordering and receiving food was speedy. The food was superb and the coffee was better than other places. read more

Einstein Bros Bagels - Avocado, bacon and egg white sandwich - Bagels Near Me - Richmond Heights, Missouri

This location is an absolute disgrace. The wait for the food was insane and when we got it back to the hotel it was all wrong. They are clearly prioritizing door dash and Uber eats over the customers in line. Opened up my bagel with cream cheese to a dry bagel. Absolute waste read more

Einstein Bros Bagels - This was my bagel with cream cheese? - Bagels Near Me - Richmond Heights, Missouri

Staff was super nice however our order was wrong and we were charged for what I originally ordered. I tried calling and gave up after waiting over 30 minutes for someone to pick-up. Ordered ham & swiss bagel sandwiches and got lettuce, tomato, red onion instead. read more

I'm a HUGE bagel lover. I could eat 10 a day, and einsteins has some great options. I ended up at this location because, even though I'm not a vegan, my friend who is said I had to try the trial vegan cream cheese while they had it (Kite Hill). I'm SO glad I did! It's super creamy and delicious, I couldn't stop eating it!! (Plus it's super low calorie next to normal cream cheese if you're into that). The service was a little wonky and the woman behind the counter didn't have the best attitude or customer service skills, but the bagel was awesome, and the cream cheese was a must try. If you're in the area, go check it out - vegan or not!! Pro-Tip: download the app for a free bagel and cream cheese! **Update: Mark (the manager) is AWESOME read more

Einstein Bros Bagels - Six cheese bagel with vegan cream cheese (yes, I know the bagel isn't vegan) - Bagels Near Me - Richmond Heights, Missouri

I had to stop at this Einstein while I was visiting STL. While we have Einstein's in Columbus, this location was always very welcoming and warm whenever I stopped by when I lived in STL. Today was no exception. When I walked in, the woman at the order section was truly a ray of sunshine on a rainy day. (I wanted to fill out a survey to recognize her exceptional customer service, but couldn't find a receipt code, which was upsetting to me.) She asked if I would like to try a sample of the new sandwich they are coming out with on the 26th, and I will tell you it was quite delicious! I ordered a honey whole wheat toasted bagel with plain Schmeer and a medium vanilla hazelnut coffee (yum!), and both were quite tasty. I know Einstein's bagels never let me down, but it's the customer service here and the friendly atmosphere that makes the trip worth it for me. It is be a good place to work, as it has plenty of seating. Could be a tad noisy at times, but if you're a person who likes to have headphones on while you work, you are set to go! read more

I like Einstein. I started visiting this location when mine was shut down in CWE. The first time I went there, everything worked out properly, no issues. And the second time was the last time that I will ever go there. I walked in to pick up my order. A young woman comes over as I pick up my order and yells at me. This young lady is deaf. I knew she was deaf because I work with and around as well as having friends who are deaf. She was irritated or frustrated which I could tell but the way that she yelled at me completely embarrassed me and others turned to look. She yelled: Is that yours?! I'm black. Probably not something to yell at a black person during times of racial sensitivity. What I took from what came out of her mouth was: are you stealing or is that actually yours. Well, this stuff has a difficult black name on it that I am certain was bestowed on me at birth, I ordered it, and I have already paid for it so I'm certain it's mine but now I want a refund. But I also wanted my breakfast. So I decide to talk the manager later. Manager doesn't listen to a single word but acknowledges that people regularly complain about her without realizing she is deaf. Perhaps she shouldn't directly interact with customers then (by the way, yelling is not a general form of communication of the deaf). She was irritable and I just so happened to walk in. Again, perhaps she shouldn't interact directly with customers. Since the manager had no interest in listening, I won't be back. If my Einstein doesn't open back up, I just won't use the brand. read more

I came to this Einstein location early in the morning before 7am and ordered a couple of bagel and shmears: Asiago with jalapeño salsa and french toast with honey almond. The staff was very friendly and welcoming even that early in the day. My bagels were prepared quickly and toasted well. They directed me to how to order and pay at the other register. They also encouraged me to use a BOGO coupon from their online club. Great experience I'll definitely be back. read more

I just got back from buying a six pack of bagels. The onion bagels were all upside down in the case and so I specifically asked if there were any seeds on the onion bagels. She said "No, just onions." I got here, took them out of the bag and found sesame seeds, which I can't eat. Of course, no one answers the phone, and I doubt it is worth driving all the way back there. So, two bagels for the garbage! Please instruct your people about your product! read more

Manager was terribly rude. It would not be very difficult to ask customers to confirm that they're taking the correct order yet the management would rather throw it on a shelf at the front of the store for anyone to have and blame the customers when their food goes missing. read more

This is one of those Einstein Bagel's I only remember is here once I stop by Schnuck's for groceries. It's a great location, easy access for parking, and they always have the best service. Their coffee drinks are incredible too. However, I'd only recommend them if you really like sugary/creamy flavored coffee. The normal black coffee isn't as great as great as some of the other areas nearby. read more

The man that works at the front is disrespectful. They failed to make my order after I had paid for it, stating they didn't receive my ticket after they confirmed my order on DoorDash. This man was rude to my dasher and ignored her. I've never had Einstein Bros Bagels and I was excited to try it but I refuse to eat at a company that has zero customer service skills nor the desire to treat their customers respectfully. Therefore I highly recommend you don't go to this location. read more

Who knew that they offered breakfast sandwiches? I sure did not. Glad that I was advised on this and decided to give them a try. I opted for the Farmhouse sandwich, with both ham and bacon with the smear on the garlic herb smear on the side. Overall, I enjoyed the sandwich, the smear was a little much for me with my egg, but it wasn't bad. I could see visiting them more often. read more

Einstein Bros Bagels - Farmhouse, 1 egg - Bagels Near Me - Richmond Heights, Missouri

What a let down :-( The girl who took my order was wearing AirPods, didn't greet me, just stared at me and put in the order...I chalked it up to businesses struggling with finding good employees right now...but then, after waiting 20 minutes, my order was wrong. I went from empathetic to needing to post this, hoping the management can salvage this business. It will be sad if I don't want to go there anymore because of bad service. Also, when I was waiting for my order, I noticed there was another guy wearing AirPods and one other man I felt sorry for, he was carrying the weight of his not helpful, co-workers. read more

This location has always been very crowded but they do move the orders through. Covid hit them hard as far as employees and supplies but they make it work. The manager is Amazing and he alone makes you want to come back While it might take awhile I'll say I've never gotten an incorrect order and the food is always good. read more

I really don't come to Einstein Bros but met a coworker here for an offsite meeting. My photo speaks for itself. Advertisement vs reality. read more

Einstein Bros Bagels - Bagels Near Me - Richmond Heights, Missouri

I could swear I have written a review before for this Einstein's but it's not here. Has this ever happened to anyone else? Do reviews disappear? My last experience here wasn't good and the place was in disarray but today it was much better. The place was clean, there were about 8-10 people in the store, and the line moved at an acceptable pace. I ordered a pizza bagel (yes for breakfast) with a fruit cup side. I got it to go and it was really good. Not sure why this chain appears to be dwindling rather than thriving. I personally think their bagels are much better than Panera. read more

Einstein Bros Bagels - Pizza Bagel - Bagels Near Me - Richmond Heights, Missouri

Memorial Day Monday at 1030AM. Service was ok but , man, was the place filthy. Everything about it. Floors, tables, counters, bath rooms. Get this taken care of quickly. read more

Although the food is overall pretty good there is plenty left to be desired. Rude employees and unreliable mobile ordering highly diminishes the experience. read more

I always forget this place is here. But a buy-one-get-one lunch sandwich coupon brought me back. I must say, the food was all much better than I had expected. I got a Tasty Turkey ($6.50) on a bagel, it had turkey, tomatoes, cukes, sprouts and some tasty spread. It was well-constructed and quite delicious. Being a fan of Cuban sandwiches, I went for the Cuban Chicken panini ($7.65) -- two cheeses (mozz & gruyere), chicken breast, ham, mustard, pickles. I was shocked on my first bite how much it tasted like a real Cuban sandwich (typically made with pork). They really got the flavors down and the panini was nicely put together and easy to eat. Both sandwiches came with a side. I got chips for one and potato salad for another. I'm really not a potato salad person but this thing kicked ass. Just tasted fresh and flavorful, not too creamy, good chunks of potato. I recommend it to be eaten cold. People who worked here were nice. All in all an above-average experience. I will return. read more

I've been here twice now and have received very friendly service, you can tell they are doing their best during these tough times. There was a small line that they moved through quickly. Bagels were delicious and fresh both times. read more

Nothing says "clean" like watching your sandwich get made and the line working wipe the knife off on their apron. Look at the video: 01/29/2018 @ 11:54am. Disgusting! Not to mention, I wasn't greeted when I walked in the door and then waited at the "order here" register for at least 2 solid minutes before one of the employees broke away from their conversation with the other two employees by the front door. By the way, it wasn't busy. Literally me in line and two people in the dining room hanging out. Get it together Einstein's! read more

How is this place still in business? Mediocre bagels, mediocre coffee, and dismal service. The only reason I go back, is that there is no where else. Today, got a dozen bagels - sliced. A slice should be 50-50. These slices were 75-25. No attention to detail, forget delighting the customer. read more

NOTE TO EINSTEIN BROS. BAGELS: Good Morning, This morning I picked up an online purchase of a "Two Dozen with Schmear Combo". The box was all ready to go. I signed for it and was on my way. When I arrived at school, I noticed that the cream cheese (the schmear), was not put in the box. When I called the store, I spoke the manager, LeRon. I mentioned that the cream cheese was accidentally left out. He then started a rehearsed line of "okay what you do is...", and after he finished he seamless went into talking to a customer at the same volume he was talking to me. I then asked him to repeat because I didn't understand with him talking to people in the background and really needed the cream cheese for the bagels. He explained again. I brought to his attention that he was the store manager and I had been on the phone with him for three minutes and he had not even apologized for my order. He ignored this and said, "there was nothing we can do now", while LeRon took someone's coffee order and talked over me. I mentioned to him that omitting the cream cheese had ruined the bagels for an important meeting and he (absently) raised his voice and said, "yes, OKAY, thanks." AND HUNG UP! This is the most disgusting display of non-customer service I have experienced in my entire life. Forgetting the cream cheese is a mistake. All of us make mistakes. I do understand that. But to take a call and not only NOT apologize...but not listen to the caller's questions and then HANG UP?? Deciding to patronize Einstein Bros. is a conscience decision. There a few other bagel joints and all of them are cheaper. You (Einstein) have a better product. Now...this LeRon is a manager? Not only should he not work counter...he should never deal with the public at large. He has no customer service skills let alone people skills. Not only were his actions unacceptable, they were rude and disrespectful stepping over the line to absurd and aggressively ludicrous. Einsteins...I'm hoping you'll make this right. Your "Two Dozen with Schmear Combo" is not cheap. When spending over 30 dollars I DO expect better behavior than The Dollar Store. Aaron Elliott CC: to yelp.com, yahoo.com, google.com, hotels.com, tripadvisor.com, saucemagazine.com read more

I ordered curb side pickup, when I got there they hadn't even started my order and when it was ready the bagels were untoasted and cold and employees were rude and nor helpful. read more

Everything was wonderful. 10/10 would recommend. Best bagel sandwich I've had in a while and I love The coffee. read more

I placed a repeat order this morning for pickup. I pick it up and get home only to find out that there is no shmear on the individual bagels. Why can you no longer add shmear to individual bagels in the app? read more

Really like the gourmet bagels, the breakfast sandwiches are delicious, and the unique shmears are tasty. My wife and I like to go on weekends as a bit of a breakfast ritual. The service is usually below average. We have been in line before with no one else in line and have waited for a significant amount of time before being acknowledged. The staff can be inattentive. Even after ordering, the service is usually relatively slow (even when only getting two bagels and a shmear). We will probably try another location because we love the food. read more

Mark is so amazing! Best Einstein/Bagel Place I have ever been to. I am so excited to come back for delicious food and a great time!!! read more

Einstein Bros Bagels - the front door of the store - Bagels Near Me - Richmond Heights, Missouri

I ordered two breakfast sandwiches and a bagel, and I waited for OVER 25 MINUTES. It's honestly not even that busy. By the time I got it, one of the sandwiches and the bagel were cold and the bagel had cream cheese on it which we specifically asked to not have, since my son won't eat the bagel if it does. The first and last time I'm going here. read more

A worker decided to take a nap in the main dining room during lunch hour with 10+ customers dining at the time. The grossest part was how he put his arm up on the table rubbing his arm pit on the table in the process. He was at the table next to us. It was such bizarre behavior that I took a picture and will post it here. read more

Einstein Bros Bagels - Worker at Einstein's on Clayton Rd St. Louis decides to nap during lunch hour next to dining customers. - Bagels Near Me - Richmond Heights, Missouri

I only get a chance to come here about once every few months. I really wish they had more around because the food is really good. I tried the farmhouse cracked egg sandwich and it did not disappoint. The smoked bacon and smoked ham paired well w the cheddar cheese and the cheesy hashbrown gourmet bagel. Simply delish...unfortunately this was for a limited time only. I never understand why the best food is limited but oh well they have plenty of other sandwiches to choose from and great cookies!! read more

Einstein Bros Bagels - Farmhouse cracked egg sandwich. - Bagels Near Me - Richmond Heights, Missouri

Einstein's has been a huge disappointment of late. The serving of schmear on bagels has decreased so much, it is hardly worth it. My last visit the tables were dirty, the staff was inattentive and difficult to engage with, the fruit salad was approaching old and my sandwich had whole egg instead of the egg whites. I love the coffee and bagels, but I am looking for better value and customer service. read more

I LOVE BREAD. I LOVE CARBS. I LOVE BAGELS......... I LOVE EINSTEIN'S. Décor: It's low-key, very clean and casual. It's a place where people got their newspaper up and old friends are chatting. It's not as cozy or stylistic as Panera (Which is across the street), but it's comfortable. Service: You order first and then they make your food and you pay up at the end. Never have I encountered bad service, so yay for them! Food: I seriously fell in love with bagels because of Einsteins. I think they have better bagels than Panera's and Companion's because it's chewier, softer and just.. all-around-better-to-eat! The bf is a big fan of their Lox bagel sandwich and I've had their bagel sandwiches before (never fails me!), but my favorite thing to get is toasted Cranberry Bagels (ahhhhh). Man, I'm getting hungry just thinking about it. Bottom Line: I definitely stop here when I can to get my bagel fix in the morning or afternoon. Food is delicious and fast! Though I warn you that in the afternoon, it's slim pickings for ya.. read more

My Noah's Bagel away from home!!!! I did not realize that Einstein and Noah's were the same company! I am still getting used to Carl's Jr.,..I mean Hardee's and now this??? I have only eaten here once and it was on mothers day in the early crack of dawn morning and the line was really long BUT it was moving. we ordered two bagel sandwiches and they were just okay. we specified that we did not want garlic butter aoli on one and sure enough they got the order wrong. I keep forgetting that this place is here which is why I am not here more often, plus I am always more inclined to go to Panera Bread/Bread Co. across the street If I need a quick breakfast. read more