Located right at Perris & Citrus near Starbucks in the Perris Marketplace with plenty of parking...there's a few small tables inside. I had to stop by this location as a fan of the brand. Their menu covers everything from classic, gourmet, and breakfast bagels to refreshing juices, cold brews, and smoothies. I tried the Cheddar Jalapeño Bagel with plain cream cheese, and it was amazing with the perfect kick! The hot coffee tasted great, though it was unfortunately a bit cold. Service was top-notch, shout-out to Nadia for being awesome; everyone behind the counter was friendly and welcoming. It was a busy holiday, so the 20-minute wait was a bit frustrating at the moment, but the great service and delicious bagel totally made up for it. I'll definitely be back to try more! read more

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Great spot to grab coffee and a delicious breakfast Bagel! Einstein Bros specializes in breakfast Bagels. You can taste the difference in their fresh baked Bagels and have a variety of breakfast Bagels! Food: - Bacon, Avocado & tomato egg white: I ordered no bacon. It was tasty and not too heavy on the calories! Their Roasted tomato Spread in the Begals is delicious and the perfect combination to it -Cold brew with 2%milk. It good with a small hint of sweetness 5/5 Service -They were really nice and helpful with what to pick! Good energy and kind 5/5 Ambiance -Very clean inside and well organized. The only criticism is the seating. There are two tables. It's more of an order to go establishment. 4/5 Overall! Great way to start your day off with some tasty coffee and a delicious breakfast bagel! read more

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Every time I order from this specific location , they are always taking almost an HOUR to have my order ready. This place has the worst customer service ever!! The last time i had gone to this place a lady from this location in Perris CA, i was walking in to see if my order was ready & the lady was like "WHAT DO YOU NEED" ?? mind you i had just gotten inside. Hoping the order was ready. But they just goof around. I wish I could leave 0 stars. read more

My doordash order which I scheduled ahead of time was delayed by 30 minutes. I had scheduled it for 9:50 my dasher waited here for 20 minutes, terrible service read more

I mean, you can't go wrong with a good bagel. I came here randomly and I didn't want to wait in the Starbucks like. Surprisingly it doesn't smell like burnt toast inside like other locations usually do. Only 2-tables inside and selective seating outside. The customer service was on point. I came midday and ordered a coffee with my bagel and none of the coffee was hot. I asked to exchange my drink, but they literally stopped what their were doing to brew me more hot coffee. They didnt have to do that and I really appreciated it. Thanks !! read more

Einstein Bros. Bagels - Bagel selection 1/2026 - Breakfast & Brunch Near Me - Perris, California

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Ordered expecting a big wait since it's usually slow but my experience here recently was not good. My order was just sitting on the counter with no receipt on it. How am I supposed to know that it's my order? I waited an extra 15 minutes until I asked about the bag and they had to open every item again to confirm it was mine. The food was cold. Lots of people waiting all the time so it's always crowded inside. During the time I waited I noticed the employees were cold to customers and never made eye contact or smiled. I didn't receive either of those until the employee I spoke to realized they made a mistake. I can forgive mistakes but I still wouldn't recommend this place to anyone. read more

The bagel was over packed with cream cheese, cashier didn't give us our cup of coffee till we asked for it at the end when food was ready, waited 20 min for 2 bagels. When we got our coffee we noticed it wasn't hot it was warm. Staff seems like they have to work as a team. read more

Einstein Bros. Bagels - Nova lux - Breakfast & Brunch Near Me - Perris, California

Waited one hour for my order and as the hour went by I kept getting asked if I would change my order over and over as they had no more bagels to make my order. read more

I went in a bit before closing, and was received very nicely! Food was made fresh, cookie was delicious, strawberry banana smoothie was good! Seriously that was a top-tier cookie customer service was good too! Thank you! read more

I felt bad for the workers. They're already backed up on orders and still don't communicate with each other. Y'all are already going through it.. be nice to each other. Maybe it'll be easier to not be rude to customers. Our mobile order had been on the counter with no receipt. No one called a name for the order. They were backed up on orders, not giving attention to the customers, so I waited longer. Once I asked about the nameless bag, the worker I talked to didn't know what bagels were in the bag. After stating I didn't know if that was our order due to it having no receipt, the worker became hostile and began to argue with both other workers. None of them knew what order was in the bag. While they were blaming each other, the workers opened the bagels and found out the order was ours. Only then, did the worker make eye contact with us and not give a rude tone. read more

Awful service provided by Nadia. She's wearing an EarPod while taking my order and she's very rude. I ordered just one bagel and took 13 minutes to receive my order. Not a good place to come for a bagel. read more

Wanted try , I waited over 20 mins for two bagel sandwiches. Workers had a bad attitude and were arguing about working and who called off. Unprofessional. Never would come here again. read more

Love the bagels, but the mobile order experience needs improvement. I placed my order about 30 minutes in advance, yet it took a total of 55 minutes to receive it. They didn't start preparing it until we had already been in the store for a while, and we were asked twice about the order before it was finally started about 45 minutes after we arrived. We ordered pizza bagels ..... Mobile orders would be much more successful if timing and coordination were handled better. It also seemed understaffed, and the workflow felt very disorganized. read more

Why does it take 40 minutes to make two bagel sandwiches? Even a sit down restaurant can make food faster. Makes ZERO sense. I don't know what the issue is but they need to get it together. And Management should intervene and correct it. read more

Always out of bagels for a bagel place. Smh It's obvious that if there's a certain bagel you run out of quickly make more of those read more

Poor service. No unrgecy given the food to customers. I waited 20 minutes for a breakfast bagel.

This location has no seating inside or out. It is located next to a Starbucks so parking lot is bustling. I ordered a green chili bagel with onion & chive shmear and a twice baked hash brown. The bagel is spicy but it doesn't say that on the menu. Also this bagel has no hole like a bialy. The shmear is very thin. The bagel is tender and tasted freshly baked. This location doesn't cut them in half. The hash brown is cheddar cheese - the menu doesn't say. They don't have ketchup out. The app says "To ensure speedy service customization is limited. Full customization is offered in bakery " but, they do not have kiosks so maybe you can tell them at the register but their my rewards in the app requires you to add it to a mobile order. Just let people order what they want. This is part of making food to order. This isn't a premade grab and go business. read more

Great customer service. I went a bit before they closed and the workers were so nice, would definitely recommend it

Terrible customer service, food was cold. I had communicated that I was picking up. The lady had told me that she was making it at that moment. Waited 30-45 minutes. I asked again. The food was waiting in the "pick up" area the whole time. The food was ready before the done time. Customer service needs to be improved. Food was cold. Never coming back. read more

It was not bad, just disappointing. I seen the sign as I was walking into the Starbucks next-door for my wife's coffee. I thought oh something for me. I love bagels coming from New York. You're gonna love them. I know being here in California. There's not a lot to match it but you still got high expectations going in. Service was great on the counter very polite when they remembered my order very basic food you can make it home very easy. I could not tell any way possible that they were homemade bagels. I know when I make a homemade no too really like alike. These guys were definitely cookie cutters place was clean. The place was busy. I guess there was three people in there at the time of the order, so I guess that's why it took so long equipment could be much better than the young people behind the counter could really produce. I don't know that I'll never go back. I think I'll stick the Dunkin' Donuts. It's cookie cutter as well but the flavor is a little better. read more

They have a nice assortment of bagels. You get two containers of cream cheese with a baker's dozen. The staff are nice and help each other out. read more

Einstein Bros. Bagels - Assorted bagels. - Breakfast & Brunch Near Me - Perris, California

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All i want to say is I found light brown hair in my egg sandwich. I had noticed when I got home that my order got messed up. I asked for no bacon in my sandwich but it had bacon! There was hair all in my bacon. I noticed no one wears a hair net when making everyone's food. I have the proof and picture in my phone but this was from a few months ago. I don't have time to go through all my pictures and find this one photo but mark my words Never Again :(. read more

Zero starts for the service, I came by today on Monday August 17, at 12:50pm and was surprised by how rude and ignorant and unprofessional the two staff members were. Two young women & both were absolutely insufferable. I placed an order for pickup and upon arriving they let me know they had ran out of the bagels I ordered and instead of suggesting replacements they tried to rush me out and suggested I "come back another day" -excuse me? For the order I already paid for ? They continued to be rude, as I asked what I could replace . My advice for these to ladies is, if you don't want to assist people or serve people why did you chose a job serving people find another job!? I have worked in hospitality and customer service for 20 years and the attitude these two have is very sad. To the manager I would look for better happier employees who understand they work in hospitality. NEVER coming back here. read more

Placed an order an HOUR ahead of time just for me to show up and then say they don't have bagels past 11 I ordered at 11:45... at that point CLOSE at 11 Can't offer refunds which is ILLEGAL it is generally illegal or a breach of contract for a restaurant to take payment and refuse to provide the food or a refund, as this constitutes theft or failure to deliver services. If you paid upfront and received nothing, you are entitled to your money back. Also, they are rude and mocked me as if they thought it was so funny that I was upset. Will be reporting to city of Perris. This place needs to be shut down. As well as the BBB and the FTC You're literally STEALING! Customers money the workers think its funny but you're stealing peoples hard earned money. so aweful the way this business is ran and terrible customer service. read more

Worst service ever I ordered my food at 9:12 for pickup at 9:30. I arrived at the store at 9:26 and every one that made an order after I arrived received their food before me. I sat there until 10:06. The worker did not even call out my order just sat it behind some boxes they had in the pick up area. They are so slow and inattentive a customer walked up moved the uboxes and took the food that was there. I had not come in since early last year for this reason and had renewed hope with the new management sign. This was an epic fail. Workers very nonchalant and when I express my issues. Tables were had not been wiped down whole time I was there! read more

My husband walked in and ordered a lot and bagel a kids cheese pizza bagel and a veggie sandwich. We live 30 mins away and got home and they forgot my veggie sandwich. Very very disappointing. The disappointing part is that Noone is answering the phone to make this right and the Einstein webpage doesnt have this city listed to let corporate know. Im now disappointed and hungry. read more

I was reading all the bad reviews and wasn't going to try this place but I'm pregnant and was really craving a good bagel. We went in on a Saturday morning around 9 and there were three people working. I ordered a maple French toast bagel with plain cream cheese and a 6 cheese bagel with onion and chive cream cheese and they were both pretty tasty. I love the amount of cream cheese they put on them. We didn't wait longer than 10 minutes for the bagels. They did have a lot of orders they were working on. I saws the girl working the register constantly changing her gloves after she handled money and grabbing bagels. I wish they had more variety to choose from and far as bagels. I would love a bagel with pepperoni and cheese on top ( not what they already have on the menu where they add the pepperoni and cheese) but overall I'll definitely being going again to try a bagel sandwich next read more

Placed an order at 10 AM. Six bagels nothing complicated staff was very rude. I got my order until 10:40am. It was completely wrong. Would not recommend! read more

Shout out to Lala!! She was a great hostess and amazing service. I got the maple bagel and I don't think had a better one ever!

This place needs to just start over... rehire everyone and restart or else this place won't last. I don't usually leave reviews like this, but this experience was disappointing enough that I felt the need to speak up. My wife, our baby, and I stopped by Einstein Bros. Bagels hoping for a quick breakfast. While waiting, I noticed an employee wearing gloves while working the register -- handling cash and touching surfaces -- then immediately turning around to prepare food without changing gloves. That's a serious food safety concern. We were going to share the food with our baby, and seeing that made us very uncomfortable. We asked for a refund, and the person who came to help us simply said, "We don't do refunds." No apology, no concern, no attempt to make things right -- just a flat-out refusal. We left without eating but we demanded our money back. The situation could have been handled so much better -- even a basic apology and a little effort to understand our concern would've gone a long way. I really hope this location takes hygiene and customer service more seriously moving forward. read more

Walked into Einstein's brother bagels. The first thing I asked for was salmon and onion bagel. She tells me they don't ship onion bagels to our location. How stupid can one company be not to give all the flavors that are advertised throughout their company service person was absolutely spectacular. Very lovely person by myself. Will never go back to Einstein Bros bagels. read more

take 30 min to make 2 freaking bagels no way, thats not fair, poor custome service ....

This is my third time my family has tried to eat at this bagel restaurant and every time we come there's an issue. Today's issue is that we found hair in our food. Also, we asked for no bacon and replacement for turkey sausage and add cream cheese. There was pork bacon on my sandwich also no cream cheese. I hate leaving bad reviews, but this place really needs to come up with a better business model. Also theres no refunds read more

Einstein Bros. Bagels - Breakfast & Brunch Near Me - Perris, California

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I usually love Einstein bagels. I've been going to their locations for years. The service for a toasted bagel with cream cheese was in incredibly slow. Almost seemed purposefully slow if you know what I mean. Like they didn't want to take or make my order. Odd for an Einstein's. Too bad. I'll drive the other way and go to Bruegger. read more

I've been here a couple of times and while I do enjoy their bagels - I've always had to wait for a good minute to get my order. I usually don't mind as I have time, but I know if I want a bagel I can't go in when I'm in a rush. It's always clean which is a plus! Overall, great place to stop for a bagel. read more

I came here today around 10ish and what a horrible , poor customer service from the lady who was making bagels she was wearing a black shirt , short and with tattoos on her arms and the other a yellow shirt (Yesenia) . Yesenia was nice however, the lady in black shirt seriously needs some customer service skills or get another job if this is not for her. I get that food business can be stressful but if you need the job and pay your bills then maybe change your horrible attitude. The coffee was COLD and a pregnant lady and myself asked to be warm or heated Yesenia went to her(black shirt lady) and she said "they can't warm the coffe" and Yesenia offered to warm it up in the microwave instead . She did for 30 seconds for mine but it was still cold . I did not want to stress about that so I did not even asked again. #2 the lady in shirt messed up a customer name Nancy's order who she placed in advance and when she got there it was 20 min and her order was not ready. The customer of course was upset and Yesenia apologize but the lady in black shirt started instead of apologizing she argued with her saying every bagel takes 6 min and pretty much to wait . Wow! . Lastly, we spent about $60 and she couldn't even cut our bagels in half I know this is a franchise store like Noah's Bagels but as an owner you should hire employees that meets the standards of the brand or at least make CUSTOMER SERVICE your priority so customers can return ! I hope like I said this lady gets feedback or if she is how she is then maybe you should be in the back baking the bagels and you won't have any interaction with anyone. read more

Waited a long time, it was delicious but the wait kinda ruined my first experience there, I think they need to learn to manage who is making orders for pick up and who is making orders for people getting rung up in store idk just a thought hopefully in the future it gets better read more

Einstein Bros. Bagels - Really good all nighter I believe it was called, wait time for it sucked - Breakfast & Brunch Near Me - Perris, California

Ordered a frozen coffee and sliced bagel, not even toasted. Waited 40 minutes and the cashier still had the audacity to ask if I still wanted my coffee. YES I WANT THE COFFEE . I PLACED THE ORDER 40 MINUTES AGO. Still had to wait an additional 10 minutes for the coffee. Tried to complain online but the store number didn't even appear. Have not gone back since read more

I'm still waiting for my bagel, but I want to say I am very impressed with these ladies' hussle. It's super busy this Mother's Day morning and they are working like a fine tuned machine. And they're still smiling and being so polite to everyone about the wait. They deserve a kuddos from management. read more

Unorganized Placed online order 30 mins ahead Show up & still not ready The bagels u want they dont even have enough made read more