I am writing this review addressing the concerns for those who are dealing with contractors for the first time. and I am sure a few of you can relate -
1) Responsiveness in communication, Elias, and his team were magnificent in responding and returning calls, every time or write an email, I get a response, regardless if its day or night.
2) Cost, Elias have been great at providing estimates, before seeing the problem after some rough description over the phone, he would give you a very straight forward estimate and it does not vary much from the actual cost after an on-site assessment. This gives you a quick and good idea how much to prepare, and his cost has always been the most competitive among all the other contractors I consulted with.
3) Quality workmanship, With Elias, you can always trust him to go the extra mile to make sure everything is installed properly, not just rushing to get the job done but do it right, make sure it's safe, lasting with the best finishing his team can achieve. I have engaged Elias for 2 jobs, Elias and his team have stayed back late to fulfill their promises all the time. Elias will always be on-site to make sure the job is completed with the highest quality.
4) Friendliness and patience, Elias and his team were always warm, friendly and approachable, he and his team will answer every question or concern you have with patience, detailed and honest explanation.
Summary - Elias is the kind of contractor who will always complete the job on-time, with great quality, responsibility and he understands the pain points of the customers and he addresses them all the time, such as getting the water heater installed even when it's late at night because he understands the inconvenience my family and I were going through without hot water, he would also guide us on how best approaches with insurance company's so we will get the most out of it. I would highly recommend Elias and his team to anyone in a heartbeat.
Thanks Elias! read more