I've brought my phone to Mike at PhoneGeeks three times over the past couple of years for different…read moreissues - from a cracked screen to an irreparable charging port. Every time he's been fantastic to work with. I'm on a budget and Mike consistently has the best prices in the area, but what really keeps me coming back is his service. He's an ethical business owner, communicates clearly, and turns repairs around incredibly fast. He always sticks to the ETA he gives, which I really appreciate. He's also just a genuinely nice guy and great to talk with if you have a minute - though if you're in a rush, he's efficient and respectful of your time too. At this point I can't imagine going anywhere else for cell phone repair. Highly recommend PhoneGeeks and Mike.

I'm SO glad that I came to Phonegeek to repair my phone screen. I was ready to buy a new phone…read moreuntil someone told me that the light sabers I was seeing on my phone was just an issue with the touch screen and not the actual hardware on my phone. They recommended Phonegeek. Mike was fantastic! He was incredibly kind, personable, and professional. His turnaround time was right on point, and the quality of the repair is amazing. My phone looks and works like new! Plus, the service was super affordable. If I could give 10 stars, I absolutely would. This place is truly a local gem!

My iPhone 15 Pro charger port got clogged with random junk & it wasn't fitting securely. And the…read moreman managed to fix it within 10 minutes and my phone was completely fine! Very professional customer service & a friendly person. Definitely will recommend my friends to come here as well if they ever need any repairs on their phones. Thanks a ton!!

Easy to schedule and staff is very helpful for a quick repair on iPhone screen. Will use againread more

My cat keeps throwing my electronics on the ground I think in a jealous rage. This phone repair…read moreshop keeps fixing. My cat has lots problems. He likes to bite humans and throw their prized electronics on the ground. The more expensive the more he enjoys the destruction of that particular consumer good. I think he is jealous of this outdoor homeless cat family - The Meows - that I am slowly coming to love. My Apple Laptop and numerous phones all ruined. Filled with precious photos and videos all not backed up. My favorite Pig Pig video, my special friend dancing with Dr Dana in her living room cheek to cheek - not those cheeks - hot and steamy - bumping and grinding - all the best memories a person could have locked up in a phone with its guts spilling out. I love my little guy. I learned not to compare my new feline companion to Ms. Pig. She was perfect. No problems - just a companion that sat there and snoozed away and one had the feeling all was well in the world with her there. I tried to replace her with Rinks and Sweets - but that was a no go. Rinks - Ms Independent and Sweets - well, that was like no company at all. Enter Mr Moose - I invited pure chaos into my home. I'm so glad I have this business so near to my home. I don't think they can fix my cats biting or jealousy problems but they do know electronics. Watch out Mr Moose. Mr and Mrs Meow and all their Mini Meows might just take your place one day....

I had slight water damage to my iPad Pro. I went to another shop first that wouldn't even try to…read morework on my iPad because the screen was so large (12.9 in). I went to Phone Repair Pro and they were willing to look at it and even attempt to repair it. They let me know that it was a 50:50 chance that the iPad could be repaired but would give me a complete refund if it didn't work. I figured it was worth the chance and a few days later (they had to order the parts and it was the weekend) I have it back working. I really appreciated their honesty and their willingness to refund me if they couldn't get it to work. I highly recommend them and will return if I need anything else repaired.

cannot recommend My Phone Repair (with locations in Milpitas and Cupertino) highly enough. If you…read moreare looking for honest, professional, and communicative tech support, look no further than Martina and her team. I brought in my aging Apple Watch Series 5, which was barely holding a 4-hour charge. I knew it was a bit of a gamble, but given their extremely reasonable quote, I decided it was a risk worth taking to try a battery replacement. Why they stand out: Constant Communication: Martina and her tech kept me in the loop every step of the way, specifically regarding the availability of the parts. Technical Honesty: After getting under the hood, they realized the issue wasn't just the battery, but an internal circuit problem. Instead of performing a "fix" they knew wouldn't last, they called me to explain why it wasn't worth pursuing further. Unmatched Ethics: Despite the time and labor they spent diagnosing my watch, they insisted on no charge because the repair wasn't successful. In an era where many shops charge "diagnostic fees" just to look at a device, finding a business with this level of ethics is incredibly rare. I felt bad that they invested their time for free, but they stood by their word. I'll definitely be bringing all my future business to their Milpitas or Cupertino locations. Do yourself a favor and trust Martina with your tech--they are the real deal!

Fantastic back glass repair on my 12 Pro Max! I couldn't be happier - price was very reasonable and…read moredone super fast! I know who I will be coming back to for any future iPhone repairs!!

Soooo. The iPads needed screen repair so naturally I went back to Apple for a repair. They said…read more Oh we don't do repairs you'll need to buy a new one. I said why. They both work fine. Sorry sir. Well. I said lemme call around. I found this spot. Open On SUNDAY he said. Oh yes. I fix that Soooo. I gave him my phones. iPads. And now I have them back ! Apple what ?? U&I for the Win !!! Ya herd.

My iPhone would not charge, it was apparent that something was wrong with the charging port. I…read moretried cleaning it using several techniques, different adapters, different chargers, no good. Brought it here and it was fixed in 2 hours for a very reasonable price. Top notch service.

Excellent friendly- No BS phone repair!!! Ask for Hai!! He's very meticulous, steady hands, and in…read moreless than 30 minutes, my iPhone 12 Pro Max is brand new with a working screen!! Nothing wrong with my phone, just that stupid Apple upgrades don't want to be compatible with my old iPhone 12 Pro Max!! I don't want to buy a new phone when mine is working fine!!! No need to pay for monthly subscription like some Other BS phone repair shop just to get me into a monthly subscription fee. You'll be happy that you don't need to buy or upgrade to a new phone. Just replace the screen and your phone is like brand new!! You'll be glad you came here first!!

Great service with Hai! Called and fixed my phone in 15 minutes. Very satisfied and will return for…read moreany phone needs!

this shop is a one man show. The owner was quick, efficient and very generous. I will definitely go…read moreback. He was recommended by my roommate and boyfriend and was nothing short of what was expected. The price was reasonable as well!

If you're considering a screen replacement between a genuine Apple one and an aftermarket one,…read moreplease read this. TLDR; Buyer beware. Screen replacements on newer Apple phones will cause a lot of issues that the seller does not disclose during sale nor want to remedy when inevitable issues arise. I have an Iphone 16 Pro that had a crack on the screen that increased in size over time. I did not initially want to spend over $300 on an genuine Apple screen replacement and opted for an aftermarket one. i found Sycamore Tech through Yelp, contacted the owner who scheduled me to come in the same day. Went to this business and had my phone screen replaced in a matter of 20 minutes. Prior to fixing, the owner even upsold me for a OLED screen for an additional $20 since the genuine Apple screens are OLED. After picking up my phone, the owner told me that I will have to calibrate the phone screen which can be done through the settings. I paid a total of $179. The same day, I noticed that the motion/movement while swiping on the screen was very harsh and not smooth compared to before. I also noticed that my phone battery was draining a lot faster along with the fact that the phone was heating up quickly. When I tried calibrating the screen, the phone would not allow it and gave an error message saying that it does not recognize the screen as a genuine Apple product. I searched the error code on Google and apparently it is a very well known issue. An issue that the owner never disclosed. A day or two later, my phone screen went completely black. Initially I thought that my phone was off (due to the battery draining quickly) and attempted to turn the phone on. However, I received a text message and felt the phone vibrate. A purple hue then started developing on the edges of the screen. My coworker immediately took a photo of the issue for me. Using my coworker's phone, I was able to secure an appointment with Apple the same day. After work, I went straight to Apple and told them the issue. The Apple tech ran a diagnostic test as done procedurally and even asked me "This is an aftermarket screen huh? I can tell." Apple replaced the screen, ran a diagnostic test, and everything functioned as normal again. The Apple tech also commented that Apple products are way too advanced today and gone are the days where you can buy aftermarket replacements parts. I paid Apple $350 in total to have my phone screen replaced. My mistake however, was not asking for the malfunctioning aftermarket screen back. I went back to Sycamore Tech and informed the owner of all the issues I had. I even showed him the $350 charge from Apple to prove that I was not lying or trying to game him in any way. His response? "Well yeah I mean it's never going to be as good as an actual Apple one." When asked if I can get a refund or even a partial refund, his response was, "How can I give you a refund if you don't give me back the screen?" I pleaded with the owner and explained to him that even I went back to Apple, I was not sure if I can get his exact phone screen back. The owner told me, "What kind of business would I be if I just started giving refunds to people who don't have a product to give back?" I pleaded with him again that I was not some customer who returned months later demanding a refund with no type of proof. I asked him to stand by his business and his product and again asked if. there was something he can do to remedy the situation. His response? "You should have came to me first." First mistake I had? Using Sycamore Tech. Second mistake I had? Not asking for the malfunctioning phone screen back from Apple. Third mistake I had? Coming back here thinking that the owner will right a wrong. An owner who does not stand by their product/service nor make any attempt to rectify their poor service is an owner who only cares about the money you're giving him,. Spend your money wherever and however you want to, I'm Just putting out my experience with this business so you won't make the same mistake.

I went into The Phone Hut to ask if someone could help me put a new screen protector on my android…read morephone. And by "Help me" I absolutely mean please put it on for me. Raj put a new screen protector on my phone for me and didn't charge me for the service! And I have an android at what is predominantly an IPhone store! This is a great store with great folks! Thank you Raj! And thank you Phone Hut!

My daughter had her screen replaced by Phone Hut a few weeks ago. They initially bad mouthed the…read morestore that had replaced her screen prior which was unprofessional. When my daughter picked her phone up, she noticed the quality of the screen was very poor. The front facing camera was visually grainy which affected FaceTime, videos, and camera quality. My daughter ended up going back to have it looked at and Raj and Adeel let her know that it was her screen protector. They removed the screen protector which doesn't make sense at all, but my daughter left thinking that everything was resolved. Wrong, the quality of the front camera was still an issue with no change or improvement. She also purchased the screen protector from the store and never received a refund. She came back a third time and they ended up replacing the screen. Usually, second time's the charm right? Not this time. The quality was exactly the same. My daughter tried messaging through Yelp to find a resolution, but her messages were completely ignored. I'm disappointed in the customer service this store provided although having a good rating. My daughter had to find a more reliable and dependable store to have her screen replaced. So far, it's as new as the day we bought it. Not to mention that the new store we went to was very friendly, fast, and provided a warranty. Having to pay for another store's failure is unpleasant.