It would have been nice to have the work done that I was there for and given a $ 46.00 quote for,…read morebut like all tire and oil change places you played me like a fool and I walked out the door! You got back what you deserve NOTHING!!!

We were late on booking our tire change. Phoned around for all locations in Edmonton south down to…read moreLeduc. They fit us in last Tuesday and the price was very competitive. Really good service and very friendly

Been going to Kal Tire Oliver Square for a few years now. No question the best service you are…read moregoing to get from a tire store in Edmonton. Have always been great to me. Was there this week and the crew there went above and beyond with their service. Stayed late for me and got my job done. I'm very appreciative of everyone there and the quality work they do. 100% would refer anyone to go see them if you are looking for a quality automotive help in Edmonton.

Went in for an oil change, was early for my appointment, sat down and waited a while. 52 minutes…read morelater and they said they were draining the oil... jiffy lube is down the street and will get it done in 15 minutes, don't waste your time here.

Brought my car in some time last year , the service is great and unlike other places , don't find…read moreanything else that needs fixing. I've brought my car back a few times since for basic repairs or replacing... They won't gouge you ever . Highly recommend

We've been long time customers and we used to be incredibly happy with the service here, and…read moreoverall experience dealing with this company until recently. We called back in June to have our car looked at and NO ONE got back to us. We followed up the other day AND still no one can do anything for us until much too late. Really disappointed in the customer service. Incredibly frustrated that we couldn't count on them to keep their word and 'get back to us' in a timely manner. We were completely dismissed and it feels like our customer loyalty isn't valued or appreciated and that's very upsetting.

Did a check up on my car. Very informative and got a new startup and horn in my car, as well as the…read moreengine light was no longer lit. Great service and 100% will come back again when my Nissan is in trouble.

Don't bother with this company because they couldn't be bothered with even a proper diagnosis, let…read morealone fix what was wrong. This was a barely driven 20 year old car that grandma gave my 17 year old and we wanted to make sure it was in good shape to drive. Just told us they couldn't source the part needed to fix a specific problem we noticed. Took it to another mechanic and it turns out that part (rubber gasket ???) wasn't even the cause and told us any mechanic who would have taken 20 minutes to check out the car would have figured that out. So thanks for holding onto the car for 3 days and coming up with a fictitious diagnosis and taking our money for nothing!

They found a leak that another company told me wasn't there. I knew it was there. My tire leaked…read moreout by the time I was half way across the city. They found my leak and patched it within 30 minutes

I became a fan of Kal Tire when they fixed a punctured tire for me at no cost. I didn't buy the…read moretire from Kal Tire, they just did it. I loved it. I thought if it wasn't fixable they'd try to upsell me for a tire. They didn't. They just fixed it and off I went. I was going to buy my next set of tires from Costco, but Costco f'd up my order. So in I went to Kal Tire. They'll price match! So if you love Costco prices but want to avoid the brutal Tire Center service (as you might have heard from other people it's brutal) go to Kal Tire. There are a lot of locations and you they all interconnect for service!

I brought my vehicle in without an appointment. The had to find pairs for the repair from a local…read moreauto parts store, and made the repair. They gave me a discount on the parts and labor. The total bill was less than I paid for a shop in St. Albert to do nothing. The guys are the most honest business I have dealt with in a very long time. GREAT JOG! Thank you

Highly recommended. the team helped me out with no upsellng or pressure. A wonderfully clean and…read moreorganized store with friendly staff. I will be back and I will recommend this location to friends and family.

I was at the Winterburn location in Edmonton for an oil change when they offered to check my tire…read morepressure and their technician found a bulge in my drivers aide front tire. I can't tell you how grateful I am that they spotted this! They then helped me pick a new set of front tires and I will be back on Monday to have them installed as they need to bring them in. I have been going to them for a few years and have always found them to be honest and helpful and as a single female apprentice their help, which is offered without pressuring me and backed up by their knowledge. Thank you Alex, Manny and Tyler for looking out for me!

What more can I say. If I could give a negative review I would. I took my car in to the 2524…read moreGuardian Road location on January 2, 23 & paid for a full synthetic oil change (the Ultra) costing me almost $160. my car had just over 92,000 km. The tech did the change, showed me clean oil on the dipstick & asked me to reset my car's oil life to 100%. the service sticker suggested coming back for another change, Jul 2, 23 at just over 102,000k. On Jan 3, 23 I was showing my daughter how to check oil & when I pulled out the dipstick the oil looked extremely black and thick. I was concerned & because the receipt had a 7 days warranty, I called the shop. The person answering said it is normal for the oil to be dark after a change because a few drops of old oil left will tint the new oil. I was somewhat satisfied with the response but over the next week I continued to be concerned because the oil wasn't just dark, it was thick and didn't look right on the dipstick. I called several times in Jan 2023 and was getting irritated with having to tell the same story and the techs just kept saying that I should have gotten an engine flush. Then with my calls it turned in to me being outside the 7 day warranty and I should have gotten an engine flush. I began to just give up and hope the techs were right but by about the end of feb 2023 the check engine light began coming on & this was really concerning because I can't afford to pay for engine issues. By the end of March 2023 my check engine light was staying on and my car was not working well, stalling at intersections & just sounded like it was struggling to even run. I was constantly checking the oil and it was now in what looked like beads on the dipstick. I reached out to a friend who had a shop & when I brought my car in they found a code and one of the reasons for the issue was sludge in the engine due to " "lack of oil changes" .the mechanics changed the oil and filter. They were shocked at the smell of the oil, the condition of the oil and filter, saying there was NO way a full synthetic oil and filter change was done the beginning of Jan 2023. In fact, they said the condition of the oil was worse than they have seen in the heavy equipment they service. They said the engine was struggling because the oil was so sludgey it wasn't moving through the engine like it should & my engine would never have made it til July 2023 for the next jiffy lube suggested service, in fact it is likely that it would have seized within the next couple weeks. I reached out to Jiffy lube & left a message retelling the story and what my friends shop had found. There was NO response so I called Jiffylube and again had to retell the story and asked to speak to the manager or get the contact for the franchise owner. I was told that they manager wasn't available. I was so upset, I told them I wanted to talk to someone now I would be filing complaints with BBB and whomever else I needed to. Suddenly the manager was available. I had to again retell the story as the manager said he knew nothing of this issue. He said he would speak with the district manager, look for the video of the date of the change and call me back. On April 3 the jiffy lube manager called me, saying said they couldn't find the video from the pit for the day of my oil change but he spoke with the district manager and they would reimburse for the initial oil change plus the cost of the second one but only if I provided proof in the form of letters from the owner/mechanics and pictures. I also said that I would be having the engine checked & would be wanting them to reimburse for any damages that may have occurred as a result of the Jiffylube "lack of servicing". on April 17, the req info was emailed to Jiffylube & the manager called the owner of the shop doing my second oil change & they talked about my situation and how jiffylube planned to remedy what had happened to me. Despite asking for all correspondence in writing, the franchise owner called me and left a msg for a c/b. I responded to this call by sending an email telling them I needed things in writing and to please send me what the resolution would be and I never heard anything. I emailed again on I believe two more occasions and giving a time Frame for resolving things (as he had discussed with the second shop owner) and to date I have not even received a response. I am questioning if this is because I am a woman and being taken less seriously than if it was a man addressing an issue? IDK but needless to say, Jiffylube said they would fix what they messed up and then ghosted me. Now I have a car with engine problems and I am going to my friends garage to get an assessment of the engine.

Although I've seen my dad do oil changes in his life time, I am by no means handy. I'm lucky to…read morehave a Jiffy Lube nearby where I can take my vehicle in to do a quick oil change in the comfort of a heated area rather than me slide under my dirty garage risking oil spill out all over my face. The upside to Jiffy Lube is that you're paying for the convenience and comfort. An oil filter and some jugs of oil would set you back about thirty to forty dollars if you were to go out and purchase it yourself. Then of course is draining the oil and replacing the filter. Usually it takes my dad and I about anywhere from 30 mins to 40 mins to do this since we rely on the powers of gravity to drain the oil. Jiffy Lube charges from 59.99 to about 109.99 based on the type of oil you use. They also do the job a fraction of the time and they also check other fluids and parts of your vehicle while you wait in your car. That's right. You pull up to the bay and never have to get out. You are literally in and out within 10 to 15 minutes. My most recent experience was quite alarming though. Owning a car requires maintenance and you have to put the money out to ensure that it runs for a long time. The last time I was in Jiffy Lube they recommended I do a transmission fluid flush. At the time, I had a "guy" who could do these jobs for me inexpensively. So I opted to not do the flush at Jiffy and decided to book an appointment with my "guy". Around the same time, I also had a coolant leak (hence my review of buying the hose from Acura previously) so I replaced my coolant hose as well as gave it fresh coolant. Since Jiffy Lube records all of my visits, the technician notes that I previously declined a transmission fluid flush and upon checking I should replace it. The same applied to my coolant as well. These technicians were not aware of the replacement fluids I had done in the summer and now under their "inspection" they are recommending me do these extra jobs offered by them. I believe that's a little shady of them to try to upsell their services. I believe they are under the impression I am clueless when it comes to car maintenance and I need to take their word for these recommendations without question. I told them I'd think about it and simply paid for my oil change and drove out. TL;DR: Fast oil changes. Beware of service techs upselling you things you don't need. Do research!