Excellent staff and very knowledgeable. Always provided solid advice and very friendly service!…read moreHighly recommend!!

Fantastic service from the business. Staff are very honest, knowledgeable and offer great advice…read morefor the ongoing maintenance of your car. Highly recommended.

Great service. Well organized when busy. There was a line the last time and the service workers…read moretook time out to come and organize the line up and be sure whoever arrived at what time went in order.

I filled out their online form and still had to repeat everything to them over the phone, after…read morewhich they ordered tires. Then I went in and they took off my tires and said, oh, these tires won't fit. Okay, I went through your system and it told me these tires would fit. Well sometimes the system is wrong. ... I spoke to you on the phone and had this form and you didn't catch it. Okay, we'll give you these tires instead at $75 off for your trouble. ... Right, but those tires cost $300 more. Waste of my time at best, bait and switch at worst.

St. Albert south location is amazing. The staff went above and beyond for me. I was having a rough…read moreweek and their kindness made it all better. Highly recommend!!

Got oil change yesterday in st albert. North end of town. Grand opening. Excellent service, good…read moreprice and knowledgeable staff. Special shout out to Tristan who answered all my questions and concerns. Good shop, highly recommended. Will be back.

Fixed exactly what I needed without charging arm and a leg…read more Also tightened e-brake release cable that had been loose for years without charging and without even asking. Makes me trust this business. Would recommend.

I took my 2017 Mercedes GLS to EC Auto Repair Edmonton on November 2, 2025, and it turned into one…read moreof the worst experiences I've ever had with any mechanic shop. My vehicle stayed in their shop for 4 days, and after the inspection they told me that my driver-side lower control arm was broken and that the thermostat needed replacement. They charged me $3,600, but never provided any proof, photos, or explanation showing that the arm was actually broken. They also refused to give me the parts invoice, never showed the cost of the parts they used, and provided no breakdown at all. They charged me $2,200 just for labor, yet this job normally takes around 3 hours, not multiple days. When I asked for labor rate, time, or details, they didn't provide anything. The whole process felt unprofessional, unclear, and extremely overpriced. The worst part is that after I picked up my car, it had even bigger problems than before. The vehicle started having new issues immediately, and now I have to take it to another certified Mercedes mechanic to fix whatever was done to it. I honestly have no idea what they did to my car, but the quality of work seems extremely poor. I am very disappointed and strongly warn anyone with a high-end vehicle: do not trust this shop with your car. They provided no transparency, no proof, no proper documentation, overcharged for labor, and returned my car in worse condition than it arrived.

Long post. Terrible…read moreexperience and people! Not only are they inexperienced and don't know cars but they lie. I went in to get a battery replacement as they are affiliated with AMA. Due to the high volume of roadside service, AMA had suspended their battery service. They posted on their site that if you require battery service to head to your local Lube City for assistance and they will provide the same service to their members. I decided to take my car in and get a battery replaced as it was still under warranty and causing me problems. I get there only to be told by the "manager" that they cannot honour it. I tried to explain my situation twice and mentioned this info came from AMA's site but he refused to listen. He then told me he had no proof that I purchased the battery from them and there's nothing he could do about it. My battery is clearly an AMA brand and there was a sticker on it with the date purchased. He then tried to tell me that I could've printed off a sticker online and stuck it to the battery to make it look like an AMA brand. He later told me that I need all the paper work or they won't do anything about it. He then said they don't "carry" batteries that will work for my car and that I'd be wasting my time going to other Lube Cities with this. I drive a plain ole common car that requires a regular avg. battery. I called up AMA and explained what had happened. They reached out to them and the manager confirmed that no paper work is needed and that the sticker alone is valid. The manager also said that they are doing the battery service. So in the end he completely lied to me and tried to accuse me of being a liar. Some things I noticed- they do not appear to know exactly what they are doing. Asked me what car I drove yet they were inspecting my car. Maybe it was a blessing in disguise that they did not end up provide the service. I've noticed other reviews saying their cars end up a mess after dealing with them.

Good service! Friendly staff, they completed work mr.lube didn't have time to do. I will come here…read morefrom now on. Better prices and far better service.

These guys and gals are great! I have been going to this location for years. I moved to Red Deer…read moretwo years ago and I still time my oil changes to come to this location. Best service, knowledgeable, quick and complimentary bottle of water. CJ

Lube City staff at the Webber Greens location went above and beyond for me. My car went in for its…read moreusual oil change but they did a little extra when a necessary part was broken. They got me a part and fixed it ASAP. Was in and out of there within an hour. They were so helpful and answered the many questions I had about my car and broken part. Would recommend this place over and over. Staff was superb

After waiting for AMA for 24 hours to get a new battery they phoned me to tell me their battery…read moreservice was suspended because of extreme volume of callers . I ended up calling Lube City to find out if they had the right battery for my car at first they said they didn't, but the manager for me back and told me he actually did have it. I was able to get a boost and get into their shop immediately and was out within 15 minutes. The customer service was excellent and I would definitely recommend this. If you are AMA member they charge the same prices as AMA for a new battery.

Totally satisfied. I appreciated the included inspection that highlighted suggested services for…read morefuture consideration. Very professional .

I went here for an oil change today and the normal inspection they offer. They did not rotate my…read moretires as said they were wearing ok and did not need to be rotated. Funny thing though they told me I needed an alignment. If my tires are not wearing uneven, I do not think an alignment is necessary. Just trying to make money off of a Senior lady I think. I did not have one done. After I left my car was making a weird roaring sound and when I got home I checked and they did not put the cover back on the air filter properly and it was causing the noise. I have used this location many times over the last 20 odd years and was very disappointed today.

brought my 2015 truck into jiffy for oil change and was charge $237.03 just for a oil change. They…read moretried to sell me on a couple of things but declined. when they were finished 20 minutes, the service provider came to window to collect and I asked are you not gonna check my tire pressure or wipers and what about grease . nothing just a bill and told not to come back. Corey the owner came upto my truck and started talking bad and saying do not come back here. This is one fire Cracker that needs some help. No more shitty service from them for this guy

I have lived in St. Albert since 1999 and have been going to Jiffy Lube for as long as I can…read moreremember. The staff is professional, knowledge and very approachable. As a female, I feel incredibly safe as I have never been offered or sold services I did not require nor have I ever been overcharged. Their prices are the best in town. The staff has always gone out of their way to explain what my vehicle issues are and offered me all options that were available. The kindness and compassion of Dereck has touched my soul. Today not only did I have car issues, I was struggling with a serious family issue. The understanding and caring he showed me today certainly made God proud. Thank you so much Derek, your tender-heartedness will never be forgotten. Jiffy Lube is extremely fortunate to have such an outstanding employee.