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    Edible Arrangements

    2.9 (31 reviews)
    Open 8:00 am - 8:00 pm

    Services - Edible Arrangements

    Gift shops

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    Mold on the chocolate covered strawberry.
    Ben O.

    TL;DR Hair in platter, moldy fruit even though it was continuously refrigerated, company unwilling to help much. Had a the Strawberry Indulgence Platter, which is a tray of brownies with strawberry cheesecakes and cupcakes, as well as a box of chocolate covered strawberries delivered on Friday Aug 6th. Ignoring the fact that the brownies were akin to eating hockey pucks, they seemed old, and just plain not good. The cupcakes were so bad, we didn't even finish half of one. Extremely dry, and tasteless would be putting it lightly. The strawberry cheesecakes left a lot to be desired but of the three confections on the platter, they were probably the least bad, but not necessarily good by any means, afterall the bar was set pretty low after the first two items. The chocolate covered strawberries had to be some of the sourest strawberries I have EVER eaten. I cant exclusively fault Edible for that, but you'd think a business whose main product is fruit would have good fruit. But hey, you might love these items, to each their own. The one star is not based on the less than stellar products alone. Wrapped around one of the brownies and dragged through one of the cheesecake was a long blonde human hair. Gross. Of course we called to inform the establishment about this. While they did give the standard canned company apology, they were EXTREMELY unwilling to actually provide any actual help. Their solution was to either give a PARTIAL refund to the payment card, or send out a new platter. We didn't pay for the platter, as it was a gift, and we didn't want to upset the gift giver, so we asked if we could get that refund as a gift card so we could maybe place an order in the future. We were told "we don't do gift cards so that's not possible". We didn't want the platter remade, because the likelihood of it coming with the same subpar ingredients seemed pretty high. Ok fine, at that point we reached out to the friend that sent it, she of course was not happy with EA, but did agree to the partial refund. Fine - hair issue resolved. (this happened Friday August 6th/Saturday the 7th - hair was discovered at about 450pm, they close at 5pm so of course they didn't answer the phone, called back on saturday) Tried to eat a chocolate covered strawberry today August 8th, because lets be honest, even a bad chocolate covered strawberry is still pretty good. (I also have pretty low standards in life and will eat most anything) I noticed the box was filled with more strawberry liquid than one might expect, looked at the berries themselves, MOLD! Looked at other berries, definitely looked like they have seen better days. The berries were never out of the fridge longer than it took to open the box to take a berry or two out and eat them. Just how old were they?! Called the store back today. They wanted NOTHING to do with the situation. Said they couldn't keep giving refunds. They said "it's a fresh fruit basket, what do you expect?". I expect them to not be terrible, and last more than 2 days fully refrigerated! I understand its fruit, there is always a chance it wont be the most ripe, most delicious fruit ever, but I also expect it to not be some of the worst fruit AND baked goods I have had in quite some time. I do also expect it to not mold almost instantly either, but hey, when your customer service is about as good as your products in general, I guess that's what it has come to. There is probably a reason I didn't actually know Edible Arrangements was still around. At this rate, they probably won't be much longer.

    strawberries, cherries, and chocolate

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    3 months ago

    Delivery was on time. Arrangements looked good. I sent 2 in same month. Both was great and fruit was nice and fresh.

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    Ask the Community - Edible Arrangements

    All Chocolate Kitchen

    All Chocolate Kitchen

    4.1
    (411 reviews)
    10.5 mi
    $

    We have been here several times, but usually purchase a few chocolates to go. This time we had the…read morepleasure of eating in. First, the entire store is a walk through chocolate history and creations, with a Chocolate Tree in the center. The shop was featured on Food Network! We ordered a chocolate martini, brownie and iced pistachio latte. The chocolate martini was amazing. The martini was rich and creamy. We shared the brownie and it was so rich, we could not finish it. We ordered the iced pistachio latte as the refreshing conclusion to the chocolate feast. A delectable treat in Geneva.

    6/1/2024 update. ACK has been one of my favorite places to…read moremeet friends for chat & treats since I moved back from California in 2011 This time I tried Tea Time with my lovely best friend - we are High-Tea lovers, and I am a bit of a snob about it. It was a pleasurable experience, perfect on a rainy Saturday spring day. The service was fantastic!! Starting with reservations, which was a "comedy of errors" to the moment we left. Esther's friendliness and attention to our comfort and taste elevated our experience. We started with the light, flakier tasty warm classic scones. Then we moved to the delicious, satisfying, variety of finger sandwiches - the traditional cucumber was perfectly refreshing to clean the palate before the sweet phase of our meal. In the mix there was a spinach-cheese tart which it would have been tastier served warm. I selected a violet dark tea which was lighter than I expected, perhaps it would have been stronger if would have let if brew a little longer. The assortments of pastries/sweets were delectable and mouth-watering - macaron, sponge cake, coconut chocolate drizzled macaroons, custard, and a truffle. All inviting, succulent, and scrumptious. I will be back!

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    All Chocolate Kitchen
    All Chocolate Kitchen
    Now that's authentic Gelato!!!

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    Now that's authentic Gelato!!!

    Edible Arrangements - giftshops - Updated July 2026

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