Highly recommend this HVAC company. They were extremely responsive, offered some of the best…read morepricing compared to other quotes I received, and were able to schedule me either same day or next day both times I needed service. The technicians were professional, honest, and easy to work with throughout the entire process. Also wanted to give a shoutout to Tra and Mary, they were both fantastic with communication, scheduling, and follow-up, and made the whole experience smooth and stress-free. Really appreciated the quick turnaround and quality service. I'll definitely be using them again in the future.

I think this is number one company in north Virginia I…read morechanged my house AC Two units they did amazing job Wonderful people high quality service very knowledgeable and very respectful to the customer to keep them satisfied Iam glad to did business with them. Thanks

I'm updating my review to cover my experience having FH Furr replace an existing HVAC system in my…read moreDistrict of Columbia condo. This review focuses on the installation team's workmanship, issues encountered, and the company's responses--or lack thereof--when addressing these problems. Generally, their technicians have been helpful, which is why I rated them two stars; however, service quality varies depending on who you get. The main concern lies with the quality of installation. I chose FH Furr to install a new unit in January 2025, after sales representative Mike Miyasato quoted me and assured all work would meet code and FH Furr standards. They even provided a "Guarantee" certificate outlining warranties, and an install manager (whose name I don't know) assessed the project and confirmed the quote--which, in hindsight, was likely for a unit larger than necessary for my space. That mistake was partly mine, but not the focus here. The installation team, led by Xuan Pham, completed the job in one day but left my bathroom--the only one in the condo and where the air handler is located--in a messy state. It seemed they made no effort to clean up debris or drywall dust. While I don't have a photo of the initial mess, photos attached show what they left behind in the ceiling. I had to clean up myself so my pregnant wife and I could use the bathroom. The next day, contractor Robert "Lee" Cramer handled the drywall and painting but left a large hole near the return vent and failed to paint the ceiling, as seen in attached photo. He said his task was only to "prepare for paint," even though the invoice included both drywall and painting. I ended up buying supplies and painting the ceiling myself. About a month after installation, in late February 2025, another problem arose that required technician Kevin Pineda's assistance. According to the invoice, he found the disconnect wasn't fully inserted, preventing the outdoor unit from running. Once fixed, the system worked properly. By May 2025, as the weather warmed, condensate from the unit exposed further installation flaws: the drain pan leaked because it wasn't properly leveled and lacked a float switch. Both issues are documented in the invoice excerpt shown in attached photo. I later learned a float switch is required by code and standard practice when installing a unit above living spaces. To prevent damage, I set out a bowl to catch leaks and requested service. Technician James 'Ruffin' Price diagnosed the issue and escalated it to management. I was told repairs would come quickly. Documentation of these findings is in photos attached. Soon, an install team member returned and insisted the drain pan was fine, dismissing the prior technician's concerns. On June 6, 2025 contractor Mihaita Morovan repaired and painted the damaged drywall (photo attached). Unfortunately, the problems didn't stop there. Less than a month later, as summer temperatures increased, the unit began leaking heavily again, resulting in multiple wet spots and visible mold growth on the ceiling. It took several calls--and even a legal threat--to finally get a response. Technician Thomas Edwards came out, listened to my concerns, properly fixed the drain pan, and wrote up a detailed report while promising to escalate the issue at their quality control meeting. His documentation and related photos are attached. Within weeks, another contractor repainted the water-damaged ceiling but didn't remove all the ruined drywall, so paint soon peeled and chipped. I eventually completed the repairs myself and am relieved the unit has caused no further harm to my condo. Overall, this experience did not match the warranties and guarantees FH Furr promised. The countless hours spent contacting the company and missing work for technician visits hurt my family financially. This ordeal has left me unwilling to use their Gold Preferred Partner Plan for maintenance, even though it was part of my contract. At this point, I want nothing more to do with FH Furr, and I cannot recommend their services.

So, I first want to start off by saying that every single technician/expert that has provided…read moreservice to us has been FANTASTIC! Fullstop. This review is based on recent experiences with customer service representatives/admin folks. So it was during calls to the main number, and we reside in Virginia. We recently had a very expensive repair for a hot water heater that severely damaged our circuit breaker box. So the techs came out, did their thing and were phenomenal. However, in order for us to submit the repairs for reimbursement with our home warranty company, we require an itemized invoice. As per the egregiously rude phone reps we have encountered, there is a company policy against itemized invoices. Like, WHAT!?! I have never experienced anything like it in the history of working with service providers. There is always an itemized invoice. However, that in itself is not the issue. First, my spouse spoke to someone who said that it is only possible to obtain by escalating to a manager. So we waited and attempted to follow-up. Each time after we both tried to follow-up, we encountered some of the rudest, most unprofessional individuals on the line. Not to mention, AGAIN, how does it make sense that you are doing work of this magnitude and cannot produce an invoice that breaks down parts and labor!?! I am certain that this isn't the first time in history that the company encountered this kind of request when customers are dealing with insurances and warranty companies. It is wholly disappointing, when you consider that the individuals in the field doing the labor intensive work can be overshadowed by the policies of the company. I literally have no idea what to say at this point, but that we will be transitioning to Michael & Son's or another provider. Because who wants to pay this kind of money to be mistreated on the backend for something as simple as an itemized invoice. Such a shame!

Purchased a mini-split for my basement renovation when these folks came to my rescue after 3 other…read morecompanies flaked out on me. I can't say enough good things about these folks. The experience and thoughtfulness of their work is terrific. They work with you and answer all your questions and offer advice to help make decisions when you're getting your system modified, installed or repaired. Very prompt service, they're clean and efficient at what they do. They don't try to sell you something you don't need. They are my new HVAC company for my house!

KCS has been servicing my HVAC for a couple of years. They are always professional and timely. My…read moreAC was not cooling sufficiently and technician Brian Maupin explained what was wrong, gave me several options and replaced the needed part in a timely manner (even in pouring down rain). I highly recommend KCS and give Brian Maupin five stars.

Update . It truly seems some of the issues was due to the original generator brand. The install of…read morethe new unit was quick .

they try to sell things that you do not need instead of honestly fixing your problem.read more

Great price and awesome coordination. Mike installed a…read morewhole house humidifier that we had purchased. He was on time, friendly and knowledgeable. I highly recommend Ashburn HVAC!

Payam and his team are great! When another company misdiagnosed the issue with our furnace, Payam's…read moreteam came out TWICE to help us (without charging an additional service fee). Their team was professional, thorough, and made sure the job was done correctly. They're super communicative by phone and text and even took the time to explain the problem so we understood what was happening. 10/10 will use again if we need!

Rodney was great. Gave us a very good quote and was responsive and efficient. Love the system he…read moreinstalled and felt very safe, even during COVID with him installing. I would highly recommend Rodney for any HVAC needs!

Rodney is great! He is extremely knowledgable, efficient, reliable and above all, HONEST. Add to…read morethat he is reasonably priced. We wouldn't use anyone else - ever.

Waited over a year to leave a review for these guys so that I could give an honest opinion of the…read moreentire transaction. Edwin may be a seemingly nice guy but don't judge a company by a nice guy. Also see below that a majority of the reviews were left when he was doing the work himself. He is not doing the work now. He has a crew that has very little experience and he is trying to babysit them all during the day so he can try to make a buck bouncing between jobs. He would routinely come at the end of the day and spend hours fixing the mess they made during the day. Day 1: I caught the crew after they had installed a different air handler than I ordered. The crew leader assured me it was the same but when I dug into the manual I found out it was different. There is a reason the one I ordered cost more. The only thing I can figure is at best they were just being lazy because the smaller air handler fit through my crawl space door easier. At worse they do this all the time and were trying to scam me. So the lesson he is know what equipment models you paid for and double check them when they arrive. I called Edwin and he claimed to not know about it...but who knows. 2. After they got it installed there were some bugs to work out. This seems reasonable, but don't expect to be paid until the system is functional. The office was blowing up the phone trying to be paid when my system wasn't 100%. I told them I wasn't paying until the system was working properly. They came out and finished the job. Would they have got to me as quick if I had already paid? Who knows. 3. I told Edwin from the start I wanted the 10 year extended warranty on labor. He told me he would get it together. Months passed. Nothing. Hit him up again. Nothing. Called his office...they know nothing about it. 11 months after the install he sends me an invoice for the cost of the extended warranty. He tells me he will take care of the paperwork with goodman. By this time I'm tired of Edwin and his BS. There is no way I'm handing over cash to him without some guarantees in writing. I call Goodman to ask them about the extended labor warranty and they tell me it required some paperwork from them showing the purchase of the extended warranty and both me and Edwin have to sign it. Totally opposite of what Edwin is claiming. Is he totally full of BS trying to scam me on a warranty? I have no idea but the manufacturer says one thing and he is saying to just give him the cash and everything will be fine. Because of his BS I missed out on the time gram for the extended warranty for labor. Rewind, First winter with the heat pump I'm getting 400 dollar electric bills I think that is just the way it is because it's cold and the electric heat is on a lot. WRONG fast forward to the next fall season I have another company come out and look at it and they tell me it's wired wrong and this incorrect wiring is causing the heat strips to run 100% of the time, and to add to it the communication board is not working. I didn't know it at the time but Edwin knew this board wasn't working properly because he was always using the excuse of how he couldn't use Bluetooth to access the communication board. New company tells me if you can't communicate with Bluetooth it's 100% a bad communication board. So either Edwin didn't know this or he left it broken and unprogramed on purpose. New hvac company had to replace the board and completely program the unit because they said it had never been programmed properly. If you're considering this company you can read above and decide for yourself if you feel this is the kind Of people you want to deal with. Edwin seems like a nice dude but the shoddy business practices will put him out of business soon.

This is one of the worst company's I've dealt with. They tell you one thing but do another. I wish…read moreI could give them negative stats!!!! Mine is similar to most of these one star reviews. And this is a condensed version of all the issues. Then will not answer calls. When they do they make appointments but never show! It took me three weeks to get them to come deal with their mess. Then they finally had a different HVAC person come out to fix their screw ups. And said they would pay for it to get fixed. Well when they sent what they needed, he has not heard back from Edwin either. So now I have to deal with it. And the court system with deal with it also.

J Hood is absolute fantastic. They were recommended by my condo HOA to replace my tanked water…read moreheater to a tankless unit. Below is a commendation letter that I personally wrote and sent to Mr. Hood. I'm having them come out to replace my AC Air Handler next week to remedy a horrible job ARS did 4 years ago. Mr. Jeff Hood: I'd like to take a moment of your busy day to inform you of the exceptional service I received by Dave and Drew who recently came to my Alexandria residence to replace an old Bradford-White 75 gal. water heater with a tankless Navien system on Oct. 11, 2022. In the span of the past few years, I consulted with several companies on my options and cost estimates. I inquired with our residence property manager if there was anyone they recommended and they offered J Hood. I promptly called and spoke to a very cordial gentleman named Cody who promptly and professionally scheduled my estimate. From the first moment I met and interacted with Dave to provide the estimate I knew I had made the right choice to not only pursue a tankless system, but to also do so with J Hood. Upon their timely arrival, the team prepped the area and consistently monitored their activities to not cause any collateral damage while removing and installing the old and new systems. Having worked many years in the home improvement industry, it rapidly became apparent that the quality of the materials exceeded my already high expectations. The quality and care of the work being performed represented not only Doug's exceptional knowledge and experience, but also the insight and wisdom of J Hood to hire such a top-quality team in the first place. Moreover, what can't be learned out of technical books is the high level of integrity and ethics the team brought, which to me is what's most priceless. In summary, I'm likely not informing you of anything you don't already know but thought in these difficult social and economic times I wanted to make a point to not only thank Dave and Drew for their exceptional effort, but to also thank you, Mr. Hood. My father has always told me that exceptional performance is always a representation of exceptional leadership. With extreme gratitude,

We just had our attic AC system replaced and they worked fast and everything seems ok so far, it's…read moreonly been 2 days. The initial consultation went excellent, no complaints. The installation guys were also very nice and did a great job, It's only been a few days so the system is running fine. The only gripe is that they left a lot of trash and residual foil and scrap pieces of the old ac up there. It was a pretty tidy space so it was noticeable and a little disappointed that they would leave parts and trash up there. I would say give them a call for service or new installation, but ask them to remove any trash and leave the place somewhat cleaned up. You pay a lot of money to replace a whole system and to find the space messy left a poor taste. It could've been an excellent service, but an oversight in minor details made it mediocre.