Les installed the kinetico soft water system in our house and did an awesome and professional job…read more The company is Aqua Terra Water Service and we got set up with Soft water for the house and also drinking water. Previously we had a soft water system but we had issues with it. We have 7 people in our house with lot's of laundry and showers and the previous system would run out of soft water and we would have to recycle the water manually. This kineitico system has two tanks for ample soft water. The drinking water is a reverse osmosis with filters and does an excellent job with tasty water and does a better job than our previous system. Highly recommended.

We had the system installed by Les. He was on time for our initial consultation and very…read moreprofessional. No pressure or sales pitch, he walked through what the system could do. Shared what the competition could do and allowed you time to do your own research. Happy with the sytem. Have had it since May 2022 so will see how it fares next year.

Used to be with them over 30 years then the service went downhill fast. Rick is a nice guy and the…read moreowner but he is a one man operation and has to sub contract out work to expensive sub contractors who charge an arm and a leg. Good luck getting a service call in a timely manner and if you do be prepared to pay through the nose. There are better options.

These guys got the job done; however, they were incredibly expensive, easily two and sometimes…read morethree time more expensive than plumbers who have done comparable work. I believe the labor costs are so high because they always have two guys on the job even when it is clearly a one-person job.

I am so impressed with this team. Raul came out to our new 'old' home (built in 1946) to help us…read morenavigate several water issues, including the lack of a main shut-off valve. He followed up immediately to ensure they could handle the installation. Aidan Henderson was our amazing installer. He spent a considerable amount of time explaining the process and discussing the various scenarios that might arise with an older property. He took our concerns seriously and provided thoughtful, effective solutions. Aidan is clearly experienced and knowledgeable; he was responsible throughout the process and never took shortcuts. I don't usually write reviews, but this exceptional service earned one. Thank you! One very satisfied customer.

Adrian Henderson did an excellent job. Find my water system explained everything to me was very…read morepolite and knew what he was doing. I appreciate his help and recommend this company. Anyone that needs a water conditioning system DeAnza Water conditioners are wonderful and excellent product. I've had mine for years.

I has a great experience with City Water Filter & Hyperbaric and I wanted to recognize the amazing…read moreteam there. Clay runs a fantastic business and clearly cares about his customers and quality of service provided. From the moment I talked to him , everything was professional , organized and welcoming. Javier and Jesse did an excellent work , they were knowledgeable , friendly and took the time to explain everything clearly . You can tell they take pride in what they do and make sure the job is done right . Jennifer was also wonderful , helpful , polite and made the scheduling and communication smooth and easy. Overall the entire team made this a very positive experience , I highly recommend City Water Filter & Hyperbaric to anyone looking for reliable service and a team that truly cares about their customers.

Avoid like recent reviews indicate. Multiple fix appointments cancelled (without notification by…read morethe way), each time someone answers and says "I don't know the calendar says cancelled" "the secretary is not here" or "we will try to get you on the schedule in a few weeks" - close to two months without water now. Coincidence or not, issues began after a routine service was performed for the first time and then impossible to get someone back out for a fix. Communication, system performance, and support are severely lacking. Disappointing. I'll be happy to update this review if communication and professionalism improve.

Wonderful Water System for the house and the Business. . I've had the service for over a year now…read moreand I can highly recommend! Thank you, Sal and team!

Sal is an absolute Gem! Amazing drinking water is the best we've had. The only problem is I wish I…read morefound this system sooner! We had this system installed in our award winning Day spa in Carmel. Water and service was so amazing, I had it installed in my own home and my sons home on the same day. Family owned, owner operated and local business. Highly recommend!

Joyce and I replaced a drinking water system with the Patagonia RO System about three years ago…read more Gone are the days of having to wait for a storage tank to refill before we have enough purified water to make a large pitcher of our homemade lemonade. There is ALWAYS ample particle free, clear and tasty drinking water. Joyce, our friends, our pets and I all appreciate the excellent quality of our drinking water! Patagonia has proven to be affordable, friendly, reliable and efficient from installation to service. I highly recommend Patagonia when you are considering addressing your water quality needs.

I had a water softener installed along with a reverse osmosis system in my kitchen, and the…read moreexperience was excellent from start to finish. The team was professional, friendly, and took the time to explain everything clearly so I knew exactly how the systems worked and how to maintain them. Both systems are working great couple of years into usage. I was surprised that the company reached out to me recently to make sure everything was still working as expected. That kind of long-term care is rare and really appreciated. Overall, great experience and I'd definitely recommend them to anyone looking for water treatment solutions.

I have used them for 35 years without any issues. I highly recommend them. They are prompt and…read morecompetitive.

When the reverse osmosis system sold to us by the big C started to leak and we were getting nowhere…read morewith that monopoly holder in Salinas, we called Pacific West. Barry showed up the day we called and replaced the crappy system installed poorly by "the Man you call" with a high quality and compact little package of his own design. It's more efficient, makes sweet tasting water and he promised to show up for services and remind us when they're needed (unlike the other company that blew us off for numerous appointments.) We plan to have him replace the water softener those other guys sold us too. The old one failed and caused us to have to call a plumber when the water suddenly didn't work in our house anymore. We're looking forward to Barry's chlorine removal unit too since the tap water in Monterey is like drinking from a swimming pool. We highly recommend Barry at Pacific West. He was referred to us by A&R Plumbing which is the highest rated plumber on Angie's list.

About a year ago my Rheem water softener died so I decided to up my game and purchase one from the…read moreClean Water Systems because I thought they would carry a better product and I would get better service if needed than from a big box store---NOPE! First-I paid almost 3 times as much for the system than if I would have purchased one from Home Depot or Lowes. Second-The installation I had done on this new product was done by a pro and the programming of the unit went well. Third-Soon after the system was installed it began doing erratic things like regenerating at different times than the one that was set. The regeneration time was cleared and reset multiple times only to have the softener revert. Fourth-I called and Emailed the customer service rep. and he tried to correct the regeneration problem by walking me through the steps but none of those fixes worked. He then contacted the manufacturer and they responded with a new fix but that did not work either. Fourth-The owners manual is THE WORST!!! It is just a cobbled selection of random instructions, almost like you walked into the middle of a conversation and then try to understand what is the gist of that conversation. Early on when I commented on this I received a call from someone at the Clean Water Store and she wanted to know and understand how they could improve the manual. I suggested she look at how Rheem or Whirlpool or GE does it. Their instruction/owners manuals whether printed or online are clear and concise. Doing so would probably eliminate many questions and Emails to the service reps. Fifth-Here I am a year later with an outstanding service ticket. A few days ago the rep. contacted me and said he was going to close out that open ticket. I replied the manufacturer never helped us correct the regeneration problem. He stated, they never got back to him. Sixth-My impression and experience shows that once you purchase from the Clean Water Store you are on your own. The service rep. tried his best but like me he was left in the lurch. The warranty on the product from the manufacturer is worthless, it means nothing. The owners of the Clean Water Store should take heed, they can not ignore ongoing product problems that affect their customers. If they continue to not serve their customers, their customers will find a company that does. STAY WAY! You would be better off throwing your hard earned money in the street.

Order chlorinator system 3 months ago pump went out . Hooked up correctly ,in weather proof area no…read morereason for it to go bad just poorly ,cheap product for 600 plus . Called and said would send new pump . Spoke to tech and customer service and both said would send in for request to have it expedited being we were now smelling rotten eggs in home . Did not approve it and now we have to wait for a week . Called said they can't change it now that's its in route. If would of sent overnight or 2 days because of the inconvenience would of been nice being it's not our fault their system went back so quickly . Wish I just got my money back as it's cheaply made . Same item china for 100 versus 600

2nd time using Peninsula Hydronics. Inherited radiant heat with the house. 1st trip was a service…read morefor the boiler. 2nd trip just last week was a gurgling noise from the pipes (air in system). Simple fix, but the guys let me ask 100 questions on the setup so I could get up to speed with what's what and sorted everything with no fuss... highly recommended, reliable professional company ...

These folks are great! Recently bought a home in Carmel with a 20 year old radiant floor heating…read moresystem that uses an older, discontinued Munchkin style boiler. These folks have a department that specializes in Hydronics which makes them perfect to work on it. Called for service/ maintenance to evaluate my system. Owner was super helpful on phone, sent someone out to evaluate within the hour. Service tech knew his stuff and was very familiar with what I had. Spent about an hour doing the maintenance, giving it a once over, and telling me how it works. Used an infra red scanner to ensure that the heat under the floor was on - no cold spots. Great service - strongly recommend and will use in the future.