Les installed the kinetico soft water system in our house and did an awesome and professional job…read more The company is Aqua Terra Water Service and we got set up with Soft water for the house and also drinking water. Previously we had a soft water system but we had issues with it. We have 7 people in our house with lot's of laundry and showers and the previous system would run out of soft water and we would have to recycle the water manually. This kineitico system has two tanks for ample soft water. The drinking water is a reverse osmosis with filters and does an excellent job with tasty water and does a better job than our previous system. Highly recommended.

We had the system installed by Les. He was on time for our initial consultation and very…read moreprofessional. No pressure or sales pitch, he walked through what the system could do. Shared what the competition could do and allowed you time to do your own research. Happy with the sytem. Have had it since May 2022 so will see how it fares next year.

After months of unreliable service from my previous water softener provider, I decided to make the…read moreswitch to a whole-house system. Eduardo and his team at Soft Patagonian made the entire process easy. From the start, Eduardo was responsive and patient with my many questions -- and I had a lot of them. He came out to assess my home before providing a recommendation, which gave me confidence that the system was sized and scoped correctly . Installation day was smooth. Jose handled the entire installation solo, showed up on time, and got the work done without any drama. Just a genuinely good guy. Eduardo came by at the end to connect the system to WiFi and walk me through everything, including the emergency shutoff. They didn't leave until I actually understood what was installed in my home. Nice people, honest, and professional from start to finish. Highly recommend.

Absolutely amazing! Eduardo is a pleasure to work with. He is very clear and has great…read morecommunication with how the installation process will be. We have had our water softener system and water filtration for 3 years now and we have had no issues!

I has a great experience with City Water Filter & Hyperbaric and I wanted to recognize the amazing…read moreteam there. Clay runs a fantastic business and clearly cares about his customers and quality of service provided. From the moment I talked to him , everything was professional , organized and welcoming. Javier and Jesse did an excellent work , they were knowledgeable , friendly and took the time to explain everything clearly . You can tell they take pride in what they do and make sure the job is done right . Jennifer was also wonderful , helpful , polite and made the scheduling and communication smooth and easy. Overall the entire team made this a very positive experience , I highly recommend City Water Filter & Hyperbaric to anyone looking for reliable service and a team that truly cares about their customers.

Be cautious when considering this service. Although the filter was replaced as scheduled, the water…read morequality afterward was extremely poor--it had a strong chlorine smell and unpleasant taste. When we raised the concern, the response was unprofessional and dismissive; instead of addressing the issue, we were blamed and told we were exaggerating. After being a long-time customer, this experience was highly disappointing. Based on this, I would strongly advise others to think twice before using this service. When we raised the issue, the response was dismissive and unprofessional. We were immediately warned that we would be charged $125 if no issue was found, which felt like an attempt to discourage us from reporting a genuine problem. Our concerns were then labeled as "exaggerations," and we were told that what we were experiencing "doesn't make sense." The business also claimed the technician was at our home for 50 minutes, which is incorrect. We have Ring video evidence confirming the actual timeline, which was much shorter. (Technician entered our home at 1:20:12PM and left by 1:33.23PM per my Ring video logs. The cash was handed over to the technician at 1:46pm. I do have video logs of all these on my side) Overall, instead of addressing the issue, the communication was accusatory and unhelpful. Based on this experience, I would not recommend this service.

I have used them for 35 years without any issues. I highly recommend them. They are prompt and…read morecompetitive.

When the reverse osmosis system sold to us by the big C started to leak and we were getting nowhere…read morewith that monopoly holder in Salinas, we called Pacific West. Barry showed up the day we called and replaced the crappy system installed poorly by "the Man you call" with a high quality and compact little package of his own design. It's more efficient, makes sweet tasting water and he promised to show up for services and remind us when they're needed (unlike the other company that blew us off for numerous appointments.) We plan to have him replace the water softener those other guys sold us too. The old one failed and caused us to have to call a plumber when the water suddenly didn't work in our house anymore. We're looking forward to Barry's chlorine removal unit too since the tap water in Monterey is like drinking from a swimming pool. We highly recommend Barry at Pacific West. He was referred to us by A&R Plumbing which is the highest rated plumber on Angie's list.

We get our whole house softener system and RO from De Anza water. Very happy about the entire…read moreprocess. Raoul made the first visit and did water quality testing and discussed everything in detail with us. Then Jose Hernandez came to site to do the installation. He handled everything with a lot of patient and discussed solutions with us so that we ended up with a most satisfying design for our unique layout situation. Definitely recommend!

We just had a Kinetico K5 water system installed by Benjamin Rodriguez from De Anza Water…read moreConditioning and we couldn't be more pleased. The water flow from the system is dramatically better than our previous water system and I'm sure the filtering is far superior as well. Benjamin was a pleasure to work with and he was extremely knowledgable. He made the install a breeze - very professional! Kim, who assisted me initially on the sales side, was extremely helpful and knowledgable as well. The entire team at De Anza Water Conditioning are world class! You can't go wrong with them.

True professionals! After we were quoted for over $5k for a water system only by one of those fancy…read morecompanies, the Water Doc installed the entire water softener system plus a reverse osmosis system in our kitchen for less than half the price mentioned above!!! We are very satisfied with The Water Doc and would recommend this company to you all out there looking for a very affordable water system. Call The Water Doc now! Raoul in Gilroy

Humberto the "Water Doc" is very knowledgeable and informative on water softener systems. He's very…read moreeasy to work with. I would highly recommend him.

Used to be with them over 30 years then the service went downhill fast. Rick is a nice guy and the…read moreowner but he is a one man operation and has to sub contract out work to expensive sub contractors who charge an arm and a leg. Good luck getting a service call in a timely manner and if you do be prepared to pay through the nose. There are better options.

These guys got the job done; however, they were incredibly expensive, easily two and sometimes…read morethree time more expensive than plumbers who have done comparable work. I believe the labor costs are so high because they always have two guys on the job even when it is clearly a one-person job.

I had purchased 7 water containers that were not "BPA Free." Given that I wasn't informed of this…read moreat the time of purchase, the owners of Pure Valley Water did the right thing by me and refunded my money. Thus, I'm satisfied with their customer service and will continue doing business with them. Thank You Pure valley Water!

Very friendly service and clean facility and the best fresh water. The prices are also fair, much…read morecheaper than going to the regular store.

There services are terrible now that the merger done and now try to get thru to them you'll be on…read morehold for 2 hours and then they hang up I was just put on hold for a manger and you can hear them pickup and put you back on hold 9 times 36 minutes and disconnected Me F--- this company don't waste your time or money

We've been getting water from crystal springs for many years. Customer service is always…read moreresponsive, delivery personnel are always warm and friendly, and the water is reasonably priced and tastes great!