Les installed the kinetico soft water system in our house and did an awesome and professional job…read more The company is Aqua Terra Water Service and we got set up with Soft water for the house and also drinking water. Previously we had a soft water system but we had issues with it. We have 7 people in our house with lot's of laundry and showers and the previous system would run out of soft water and we would have to recycle the water manually. This kineitico system has two tanks for ample soft water. The drinking water is a reverse osmosis with filters and does an excellent job with tasty water and does a better job than our previous system. Highly recommended.

We had the system installed by Les. He was on time for our initial consultation and very…read moreprofessional. No pressure or sales pitch, he walked through what the system could do. Shared what the competition could do and allowed you time to do your own research. Happy with the sytem. Have had it since May 2022 so will see how it fares next year.

Joyce and I replaced a drinking water system with the Patagonia RO System about three years ago…read more Gone are the days of having to wait for a storage tank to refill before we have enough purified water to make a large pitcher of our homemade lemonade. There is ALWAYS ample particle free, clear and tasty drinking water. Joyce, our friends, our pets and I all appreciate the excellent quality of our drinking water! Patagonia has proven to be affordable, friendly, reliable and efficient from installation to service. I highly recommend Patagonia when you are considering addressing your water quality needs.

I had a water softener installed along with a reverse osmosis system in my kitchen, and the…read moreexperience was excellent from start to finish. The team was professional, friendly, and took the time to explain everything clearly so I knew exactly how the systems worked and how to maintain them. Both systems are working great couple of years into usage. I was surprised that the company reached out to me recently to make sure everything was still working as expected. That kind of long-term care is rare and really appreciated. Overall, great experience and I'd definitely recommend them to anyone looking for water treatment solutions.

I has a great experience with City Water Filter & Hyperbaric and I wanted to recognize the amazing…read moreteam there. Clay runs a fantastic business and clearly cares about his customers and quality of service provided. From the moment I talked to him , everything was professional , organized and welcoming. Javier and Jesse did an excellent work , they were knowledgeable , friendly and took the time to explain everything clearly . You can tell they take pride in what they do and make sure the job is done right . Jennifer was also wonderful , helpful , polite and made the scheduling and communication smooth and easy. Overall the entire team made this a very positive experience , I highly recommend City Water Filter & Hyperbaric to anyone looking for reliable service and a team that truly cares about their customers.

Avoid this company if you don't want to end up with multiple leaks in your house and no one to…read morerespond when they occur. They'll void your warranty based on their convenience, leaving you with a leak and no water even after paying them overpriced, low-quality hardware for years. I strongly advise people to do more research and steer clear of this company.

I have used them for 35 years without any issues. I highly recommend them. They are prompt and…read morecompetitive.

When the reverse osmosis system sold to us by the big C started to leak and we were getting nowhere…read morewith that monopoly holder in Salinas, we called Pacific West. Barry showed up the day we called and replaced the crappy system installed poorly by "the Man you call" with a high quality and compact little package of his own design. It's more efficient, makes sweet tasting water and he promised to show up for services and remind us when they're needed (unlike the other company that blew us off for numerous appointments.) We plan to have him replace the water softener those other guys sold us too. The old one failed and caused us to have to call a plumber when the water suddenly didn't work in our house anymore. We're looking forward to Barry's chlorine removal unit too since the tap water in Monterey is like drinking from a swimming pool. We highly recommend Barry at Pacific West. He was referred to us by A&R Plumbing which is the highest rated plumber on Angie's list.

I am so impressed with this team. Raul came out to our new 'old' home (built in 1946) to help us…read morenavigate several water issues, including the lack of a main shut-off valve. He followed up immediately to ensure they could handle the installation. Aidan Henderson was our amazing installer. He spent a considerable amount of time explaining the process and discussing the various scenarios that might arise with an older property. He took our concerns seriously and provided thoughtful, effective solutions. Aidan is clearly experienced and knowledgeable; he was responsible throughout the process and never took shortcuts. I don't usually write reviews, but this exceptional service earned one. Thank you! One very satisfied customer.

Adrian Henderson did an excellent job. Find my water system explained everything to me was very…read morepolite and knew what he was doing. I appreciate his help and recommend this company. Anyone that needs a water conditioning system DeAnza Water conditioners are wonderful and excellent product. I've had mine for years.

Humberto the "Water Doc" is very knowledgeable and informative on water softener systems. He's very…read moreeasy to work with. I would highly recommend him.

I called the Water Doc to inspect the water system in the house. First we planned to meet at 6pm…read morebut coming from the Bay Area, I got stuck in traffic so I called him and he was ok coming to my house at 6:30pm. Once he arrived, he was very polite and professional, I was asking a lot of questions as this is new for me and I got impressed on his knowledge and the way he treat his customers. I would definitely call him again and recommend him. He has been in this industry for more than 20 years.

Used to be with them over 30 years then the service went downhill fast. Rick is a nice guy and the…read moreowner but he is a one man operation and has to sub contract out work to expensive sub contractors who charge an arm and a leg. Good luck getting a service call in a timely manner and if you do be prepared to pay through the nose. There are better options.

These guys got the job done; however, they were incredibly expensive, easily two and sometimes…read morethree time more expensive than plumbers who have done comparable work. I believe the labor costs are so high because they always have two guys on the job even when it is clearly a one-person job.

Very friendly service and clean facility and the best fresh water. The prices are also fair, much…read morecheaper than going to the regular store.

I started buying water from this company because I wanted the purist water possible, free from any…read morekind of contaminates. I purchased 6 containers. Some months later, I started researching about BPA (Bisphenol A) leaching in water bottles. I ended up calling the company, Brio, that makes Pure Valley's water containers. They make 2 types. I found out that the ones I was sold were Polycarbonate and not BPA free. I was shocked that a water company that advertises the "purist" water would sell BPA water containers, when the push has been on in the bottle and can industry to replace with "BPA Free." Now, when I purchased the containers I wasn't informed that these were not BPA free. I contacted Pure Valley Water about this problem and was told they did have some containers that were BPA free (but not any in the rectangular ones with the spigot for home dispensing). When I asked why they don't tell their customers they are buying containers that are not BPA free I was told that "we expect out customers to know this." Because I felt that this was a shirking of responsibility for what they sell, I asked them to replace my water containers with the BPA free ones. They refused. Therefore, I'm posting this review to ask the following question for other Pure Valley Water customers and potential ones: "Does it make sense that a company that prides itself on "pure water" would lag behind the trend to provide BPA free water containers? My answer: It makes no sense at all and defeats the entire purpose of "pure" water. Keep in mind that BPA is an endocrine disrupter and it can also effect brain development in babies and children. "It is a known endocrine disruptor that can mimic hormones, raising concerns about potential health effects on the brain and behavior, particularly in children." So, I would urge other customers concerned about this to take this up with Pure Valley Water.

There services are terrible now that the merger done and now try to get thru to them you'll be on…read morehold for 2 hours and then they hang up I was just put on hold for a manger and you can hear them pickup and put you back on hold 9 times 36 minutes and disconnected Me F--- this company don't waste your time or money

We've been getting water from crystal springs for many years. Customer service is always…read moreresponsive, delivery personnel are always warm and friendly, and the water is reasonably priced and tastes great!