Les installed the kinetico soft water system in our house and did an awesome and professional job…read more The company is Aqua Terra Water Service and we got set up with Soft water for the house and also drinking water. Previously we had a soft water system but we had issues with it. We have 7 people in our house with lot's of laundry and showers and the previous system would run out of soft water and we would have to recycle the water manually. This kineitico system has two tanks for ample soft water. The drinking water is a reverse osmosis with filters and does an excellent job with tasty water and does a better job than our previous system. Highly recommended.

We had the system installed by Les. He was on time for our initial consultation and very…read moreprofessional. No pressure or sales pitch, he walked through what the system could do. Shared what the competition could do and allowed you time to do your own research. Happy with the sytem. Have had it since May 2022 so will see how it fares next year.

Joyce and I replaced a drinking water system with the Patagonia RO System about three years ago…read more Gone are the days of having to wait for a storage tank to refill before we have enough purified water to make a large pitcher of our homemade lemonade. There is ALWAYS ample particle free, clear and tasty drinking water. Joyce, our friends, our pets and I all appreciate the excellent quality of our drinking water! Patagonia has proven to be affordable, friendly, reliable and efficient from installation to service. I highly recommend Patagonia when you are considering addressing your water quality needs.

I had a water softener installed along with a reverse osmosis system in my kitchen, and the…read moreexperience was excellent from start to finish. The team was professional, friendly, and took the time to explain everything clearly so I knew exactly how the systems worked and how to maintain them. Both systems are working great couple of years into usage. I was surprised that the company reached out to me recently to make sure everything was still working as expected. That kind of long-term care is rare and really appreciated. Overall, great experience and I'd definitely recommend them to anyone looking for water treatment solutions.

I am so impressed with this team. Raul came out to our new 'old' home (built in 1946) to help us…read morenavigate several water issues, including the lack of a main shut-off valve. He followed up immediately to ensure they could handle the installation. Aidan Henderson was our amazing installer. He spent a considerable amount of time explaining the process and discussing the various scenarios that might arise with an older property. He took our concerns seriously and provided thoughtful, effective solutions. Aidan is clearly experienced and knowledgeable; he was responsible throughout the process and never took shortcuts. I don't usually write reviews, but this exceptional service earned one. Thank you! One very satisfied customer.

Adrian Henderson did an excellent job. Find my water system explained everything to me was very…read morepolite and knew what he was doing. I appreciate his help and recommend this company. Anyone that needs a water conditioning system DeAnza Water conditioners are wonderful and excellent product. I've had mine for years.

I has a great experience with City Water Filter & Hyperbaric and I wanted to recognize the amazing…read moreteam there. Clay runs a fantastic business and clearly cares about his customers and quality of service provided. From the moment I talked to him , everything was professional , organized and welcoming. Javier and Jesse did an excellent work , they were knowledgeable , friendly and took the time to explain everything clearly . You can tell they take pride in what they do and make sure the job is done right . Jennifer was also wonderful , helpful , polite and made the scheduling and communication smooth and easy. Overall the entire team made this a very positive experience , I highly recommend City Water Filter & Hyperbaric to anyone looking for reliable service and a team that truly cares about their customers.

Avoid like recent reviews indicate. Multiple fix appointments cancelled (without notification by…read morethe way), each time someone answers and says "I don't know the calendar says cancelled" "the secretary is not here" or "we will try to get you on the schedule in a few weeks" - close to two months without water now. Coincidence or not, issues began after a routine service was performed for the first time and then impossible to get someone back out for a fix. Communication, system performance, and support are severely lacking. Disappointing. I'll be happy to update this review if communication and professionalism improve.

Wonderful Water System for the house and the Business. . I've had the service for over a year now…read moreand I can highly recommend! Thank you, Sal and team!

Sal is an absolute Gem! Amazing drinking water is the best we've had. The only problem is I wish I…read morefound this system sooner! We had this system installed in our award winning Day spa in Carmel. Water and service was so amazing, I had it installed in my own home and my sons home on the same day. Family owned, owner operated and local business. Highly recommend!

Very friendly service and clean facility and the best fresh water. The prices are also fair, much…read morecheaper than going to the regular store.

I started buying water from this company because I wanted the purist water possible, free from any…read morekind of contaminates. I purchased 6 containers. Some months later, I started researching about BPA (Bisphenol A) leaching in water bottles. I ended up calling the company, Brio, that makes Pure Valley's water containers. They make 2 types. I found out that the ones I was sold were Polycarbonate and not BPA free. I was shocked that a water company that advertises the "purist" water would sell BPA water containers, when the push has been on in the bottle and can industry to replace with "BPA Free." Now, when I purchased the containers I wasn't informed that these were not BPA free. I contacted Pure Valley Water about this problem and was told they did have some containers that were BPA free (but not any in the rectangular ones with the spigot for home dispensing). When I asked why they don't tell their customers they are buying containers that are not BPA free I was told that "we expect out customers to know this." Because I felt that this was a shirking of responsibility for what they sell, I asked them to replace my water containers with the BPA free ones. They refused. Therefore, I'm posting this review to ask the following question for other Pure Valley Water customers and potential ones: "Does it make sense that a company that prides itself on "pure water" would lag behind the trend to provide BPA free water containers? My answer: It makes no sense at all and defeats the entire purpose of "pure" water. Keep in mind that BPA is an endocrine disrupter and it can also effect brain development in babies and children. "It is a known endocrine disruptor that can mimic hormones, raising concerns about potential health effects on the brain and behavior, particularly in children." So, I would urge other customers concerned about this to take this up with Pure Valley Water.

I highly recommend AmeriFree Water. Spoke with Tony (Owner), Matthew, and Richard (Installer) and…read moreall were friendly and knowledgeable. Met all my expectations. Kept checking in with me to make sure all was good and even stopping by again to check our water system. A+ on customer service. We installed the Liberty series in Newark, CA and so far so good. Enjoying clean water and a system we know is truly working for our home.

From the owner: AmeriFree Water Inc. was founded to support the consumer with a high quality customizable system…read morethat meets "the customers needs", was also budget conscious and price competitive. So many companies are simply out for ongoing profit coming at the expense of the consumer "via replacements and maintenance". AmeriFree Water looks forward to solving your water problems and we thank you for your consideration.

About a year ago my Rheem water softener died so I decided to up my game and purchase one from the…read moreClean Water Systems because I thought they would carry a better product and I would get better service if needed than from a big box store---NOPE! First-I paid almost 3 times as much for the system than if I would have purchased one from Home Depot or Lowes. Second-The installation I had done on this new product was done by a pro and the programming of the unit went well. Third-Soon after the system was installed it began doing erratic things like regenerating at different times than the one that was set. The regeneration time was cleared and reset multiple times only to have the softener revert. Fourth-I called and Emailed the customer service rep. and he tried to correct the regeneration problem by walking me through the steps but none of those fixes worked. He then contacted the manufacturer and they responded with a new fix but that did not work either. Fourth-The owners manual is THE WORST!!! It is just a cobbled selection of random instructions, almost like you walked into the middle of a conversation and then try to understand what is the gist of that conversation. Early on when I commented on this I received a call from someone at the Clean Water Store and she wanted to know and understand how they could improve the manual. I suggested she look at how Rheem or Whirlpool or GE does it. Their instruction/owners manuals whether printed or online are clear and concise. Doing so would probably eliminate many questions and Emails to the service reps. Fifth-Here I am a year later with an outstanding service ticket. A few days ago the rep. contacted me and said he was going to close out that open ticket. I replied the manufacturer never helped us correct the regeneration problem. He stated, they never got back to him. Sixth-My impression and experience shows that once you purchase from the Clean Water Store you are on your own. The service rep. tried his best but like me he was left in the lurch. The warranty on the product from the manufacturer is worthless, it means nothing. The owners of the Clean Water Store should take heed, they can not ignore ongoing product problems that affect their customers. If they continue to not serve their customers, their customers will find a company that does. STAY WAY! You would be better off throwing your hard earned money in the street.

Order chlorinator system 3 months ago pump went out . Hooked up correctly ,in weather proof area no…read morereason for it to go bad just poorly ,cheap product for 600 plus . Called and said would send new pump . Spoke to tech and customer service and both said would send in for request to have it expedited being we were now smelling rotten eggs in home . Did not approve it and now we have to wait for a week . Called said they can't change it now that's its in route. If would of sent overnight or 2 days because of the inconvenience would of been nice being it's not our fault their system went back so quickly . Wish I just got my money back as it's cheaply made . Same item china for 100 versus 600

I normally don't do reviews, but I felt like I had to here. We called Wilson's and told them our…read morewater softener was leaking and asked if they could fix it. The dispatcher said they fixed these units, so we asked them to come and check our softener out. She said it would be $100 to come out to diagnose the problem. The guy showed up a few days later in his fancy truck. He saw our softener and immediately said, "we don't fix those; you need one of these". He pulled out a binder and tried to sell me on a three-stage water filtration system. He said no one gets water softeners anymore. I told him I like my softener and just want it fixed. He kept trying to sell me on the $4000 filtration system, at which time I told him I don't want that system. He said he could get me a new softener system but that would cost about the same. I told him I just want my Pentair unit fixed, simple as that. He told me he couldn't do it. He didn't even look at the system. I called two other plumbers, and no one seems interested in fixing my system. I went to YouTube and looked up how to diagnose and fix Pentair softener problems. They had a great rebuild page for the softener. It turns out I had a cracked piston and faulty seal, causing my softener to leak. $120 later an about an hour to disassemble/assemble, I got my softener up and running again. DO NOT USE THESE GUYS....a total scam company!!!! Call someone else or do it yourself!!!

Nine months, still broken, zero accountability…read more My family has used Wilson's Plumbing for decades. We chose them for a $27,000 Mitsubishi mini-split installation despite their bid being the highest because we trusted their reputation. That trust was misplaced. One of the two units stopped cooling and started leaking water within weeks of installation. The bedroom unit works perfectly, so this isn't a design issue. It's a workmanship issue. Over nine months and more than six service visits, their lead tech added refrigerant multiple times without ever using a scale (a basic industry requirement), repeatedly told the office the unit was "working properly" when it wasn't, and never followed through on a Mitsubishi warranty case. I called Mitsubishi myself and they confirmed they'd been waiting weeks for a callback that never came. An independent contractor (Bellows Plumbing) confirmed what I'd been saying all along: the system wasn't functioning and appeared to have a refrigerant leak. Wilson's agreed to pay for that inspection. Their own technician later found the system critically low on refrigerant, yet somehow reported "no leak found." Beyond the HVAC failure, the crew's conduct on-site was unprofessional. I asked them to move my glass-top printer cabinet before working near it. They refused, then dropped a screwdriver on it and shattered the glass. To their credit, they did replace the top at their expense. But they also tracked dog waste through my house and scratched my walls with their ladder. The carelessness was consistent from start to finish. I've requested written documentation of service visits multiple times over three months. Never received it. Phone calls go unreturned. Heather is perpetually "unavailable." I gave this company every opportunity to make it right privately. Extensions, patience, benefit of the doubt. After nine months of broken promises and a unit that still doesn't work, I've had to file a bond claim and formal complaints just to get a response. If you're considering Wilson's for HVAC work, get everything in writing and document everything from day one. I wish I hadn't had to learn that lesson this way.