Contacted Precision Plumbing for an annual service on my instant hot water heater system since it was overdue. I spoke to Trish who assessed my needs over the phone and gave me recommendations as to my service. I pointed out that I had an instant hot water heater and gave me a quote over the phone as well as a general inspection fee for other issues I have. Obtaining an appointment was spot on as they were available the next day and I arrived within the two window that was promised. The technician, Danny, inspected my water softener, OM and disposal and gave me recommendations on maintain these items and doing additional research for obtaining parts for my OM system. I appreciate his honesty and recommendations. The water heater unit was in good condition, and his recommendations gave me a better ideal of future service. Overall, great company and kudos to Danny, for the timely service. Looking forward to working with you again. read more

Precision Plumbing & Heating - Service Sticker - Plumbing Near Me - Sand City, California

Talked to Dave out at the West End Festival, ironically, the following weekend I ended up with no hot water. I called Precision Monday morning and was able to schedule an appt the same day between 3-5pm. Brandon & Joseph showed up at 3, they were at my house less than an hour diagnosing and fixing the problem. I appreciated their honesty and how up-front they were. The price was great, and my hot water is fixed. A happy shower for all again! read more

These guys are the best - show up when scheduled, promptly identify and resolve the issue, and no upselling or BS. Brandon is great. Can't recommend him and the company enough. read more

Brandon did a great job with my tankless hot water system as he has every year. Knowledgable and pleasant! Tankless, set up correctly, is much better than usual hot water heater! read more

Absolutely amazing service. I called and requested an appointment at 9:30am and the tech was at the house before 10:30am. They diagnosed the problem quickly and by 2:30 pm we had a new hot water heater installed and working. Could not have been happier with Trish or Brandon and the young man he was training. read more

Precision Plumbing has helped us out a lot and we always call on them when we have plumbing issues. Our house is getting older, so the plumbing issues keep coming up. Excellent customer service, skilled in-person mechanical-minded crew and willingness to listen, help and resolve our every issue is much appreciated! Thank you! read more

Had my Rinnai Tankless Water Heater serviced. It needed the yearly flush done. Danny came by and did an excellent job. Thanks.

Brandon did a great job. On time, and found and resolved the problem quickly. Really nice guy, very professional.

Showed up on time, did a fast efficient job. Was friendly and pleasant to interact with.

Call answered promptly. Set appointment and Danny, the technician flushed out water heater and diagnosed problem. Recommended new water heater which I was expecting to hear. Heater had been having issues for the past year! Set date and Danny arrived on time with a helper, Brandon.. Explained process and installed new tankless water heater. Reviewed what to look for and how to operate. Cleaned up and let me know to call if I had questions. Technicians very knowledgeable and efficient. Experienced. read more

We have used Precision Plumbing for years. When we remodeled they installed plumbing in our kitchen, bathrooms and back patio. The whole team, Dave, Trish, Elias and Rafael have done an exceptional job. They are professional, ethical and care about their customers. They clearly explain what needs to be done and then follow through. When Elias installs plumbing it ends up looking like a work of art! We would never use anyone else. read more

Brandon fixed my issue in 15 minutes. Very competent plumber. Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx read more

Very professional. They did fix our water heater and service it yearly. Punctual and quality service.

Servicemen were extremely professional and were able to improvise when we ran into structural issues. We were extremely pleased.

They did a good job of fixing a major leak and Brandon was very helpful with our shower issue.

My irrigation pipe bursted on Thanksgiving day. I called Precision and left a message. Precision got back to me as soon as business started. The owner came out and assessed the damage. Two technicians came out the same day and fixed the problem with copper and brass materials. The impress part of the service is how well organized the company that responded right away as bd got to the bottom of the issues. The office manager, owner and technicians are well integrated. I really appreciate the fast response and excellent work. read more

We love Precision Plumbing and have been using them for years! Mark, Trish, Brandon, and the whole team are excellent. They are responsive, reliable, and reasonable. Never an upsell, always quality work. Highly recommended! read more

Beware, Beware, Beware Precision plumbing in Monterey, technician: Danny To repair our faulty water heater it took him two visits each lasting about 15 minutes. For these two 15 minuted visits which included installation of free part under warranty which about 20% of people in Sea Haven have a problem with (according to the girl in the office) he charged us $375. Why didn't he have to come back? To order the part over the phone he charged us $75 for this telephone call. Outrageous!!! The owner have no idea what happened ( see his comment) We never lost hot water. Maybe that's why we get ripoff? Maybe Danny need supervision? read more

Company texted the approximate arrival window and the name of the person who would be doing the repair. The service man Danny arrived within the time frame and after introduction went right to work. After examining the situation Danny described what he would be doing and upon my agreeing went quickly to work. Danny knows his stuff and I highly recommend using his service. read more

David was the estimator who came to determine whether I would be able to install a tankless water heater. He provided me with an estimate and an overview of the benefits of installing a tankless water heater. When he saw how much leakage was occurring, he made arrangements to come out the next day. David was on time, provided an overview of what to expect throughout the day and kept me informed every step of the way as to when I would lose cold water and/or hot water. He was very professional, knowledgeable and worked very efficiently. I highly recommend this company. read more

Precision Plumbing & Heating - The tankless water heater takes up much less space than the previous model so I now have a lot of storage space underneath. - Plumbing Near Me - Sand City, California

They are wonderful and very good communicators. Very easy to reach. I have tankless heater for the last 4 years and I use their service every year. The last two times, Danny was the guy, he fixed a broken faucet that was leaking and I appreciated how honest he was in answering my questions. I highly recommend them. read more

Just had these gentlemen here today to replace pipes having to do with a natural gas manifold. Dave, the owner, had come out first to do an estimate. Took his time, dug down to check pipes in order to provide an accurate estimate. Trish from the office was very helpful in getting the job scheduled. Elias and his assistant came out, took a great deal of care in their work. Dave came out to make sure all was well and that PG&E would be out here after they finished. Things went very well, the PG&E guy was happy with the work. Before Elias and his assistant departed Dave showed up to take one last look, he was also happy with the work. If all these gentlemen are happy, as the customer I am happy. Great combination of work ethic and attention to detail. Will be keeping them in mind for future work. Added...when the PG&E guy lit pilot lights found a bad gas flexline on one hot water heater. Yikes! A quick call to Precision, and Trish helped make things happen. Elias was the man of the hour, checking problem, getting the flexline, installing it, and lighting the pilot so a family would have their hot water. Thanks again. read more

Dave came out immediately when we had an emergency with our water heater and was able to replace and install a new one within hours of our call. we hired him again to install a new water softener as well. Friendly, honest, excellent quality work. Honestly not the least expensive, but you get what you pay for! Highly recommend. read more

Brandon was absolutely great yesterday. On time, efficient, and personable. After servicing our tankless water heaters,he checked out our outside drainage issue, found the problem, a congested area where the underground pipe entered our rock garden, dug it up and got it fixed. You guys are firmly affixed at the top of our service list! read more

The whole business is run by professionals, from Trish and Alex to Mark and Elias. Easy to do business with and easy to have around.

Dave came to our home due to our tankless water heater dripping water through the ceiling and onto our bedroom downstairs. He got the water stopped and determined that our tankless system needed to be replaced. He took his time explaining all the details and answered all our questions. Danny came out the following week to replace the system. It was a big job that took most of the day to complete. He was on time, did excellent work and was very meticulous by covering all our stairway with tarps. He did an outstanding job. I would highly recommend Precision Plumbing to anyone. Steve M. read more

Very happy with our experience with Precision Plumbing and Heating. Responded to our inquiries promptly and quickly provided an estimate for proposed replacement of our water heater. Elias arrived on time and worked diligently until he completed the installation of our new tankless water heater. read more

Mark has been my plumber for over a decade. He is consistently on time, knows what needs to be done to repair any plumbing, gas or tankless water heater problem. I trust Mark because he doesn't try to sell me on something I don't need and often is able to repair rather than replace, which saves me money. I'm very happy with Precision Plumbing and Mark. read more

Brandon serviced my Rinnnai tankless water heater. He was prompt, professional and knowledgeable. He even gave me some tips on problems I'm having with my drip sprinklers. read more

Precision has the most experienced staff in Monterey County. Try to ask for Mark, who is tops. These guys can solve the most obscure of plumbing and boiler issues. They are good at old school technology as well as the most high tech plumbing hardware such as state of the art complex boilers. They also build relationships of trust and responsiveness. Highly recommended, if you want a plumbing service you can rely upon. The office and dispatch functions are exceptional. read more

Good customer service on the phone. Technician was knowledgeable and helpful. Very pricey and did not expect to be charged for travel time. Solution to my issue was not what I expected, but it was due to an after-market attachment installed by general contractor. Still working out the kinks. read more

Working with Precision Plumbing for the purchase and installation of our new tankless H2O heater was seamless and without surprises from point of initial contact through completion. I especially appreciated the team's punctuality and txts/calls to keep me informed. Best of all the team was pleasant to work with and clearly did so with the desire to serve the customer. Five stars for addressing our "no hot water" emergency quickly and with professionalism! read more

I just had an excellent experience with this company in solving a longstanding problem with my tankless water heater. Danny figured out, when other companies had failed, why we were slow to get hot water upstairs and then fixed the issue. He also serviced our furnace very capably. He was pleasant and communicated well throughout. read more

Had another plumber come out to help troubleshoot our water heater. I should have realized I made a mistake when the first plumber said came to inspect, charged me 500 bucks and then told me that if I wanted a real inspection I should call an HVAC specialist????? Called precision and they sent Mark who simplified the issue and resolved our issues within about 30 minutes. He did the ol knock this, scratch that and rub over here and he sweet talked out water heater into working again. He gave us lots of tips and called me an idiot for not servicing my heater (he really didn't but he simplified the issue so much that I understood the problem and kicked myself). Anyways, these cats are good, friendly and think about their customers. read more

Danny was very professional and provided me with excellent customer service. He serviced my tankless water heater and fixed the hot water circulating system. I highly recommend this business. read more

Elias was very polite and very efficient. He did a great job and I was very happy with his service. I thought the receptionist was a tad short and not so polite but I still scheduled the service. The price of getting the water tank serviced seemed a little high but I went ahead and got it done. Elias made the experience worth it. He knew what he was doing. read more

Excellent service on my tankless water heating system. The technician (Mark) was experienced and very competent. The quality of the service significantly exceeded my expectations. read more

we had a surprise plumbing leak. I called and they came ...fast repair and Very pleasant staff....even the office staff.. reasonable price read more

After my regular plumber was tied up he recommended Precision. I had a cracked cast iron pipe leaking under the house. 1 call answered immediately and they were out the next day and replaced my cracked pipe. Alex was a pleasure to work with and the promise was to arrive between 9-11am. Arrived at 9:50 and done by noon. First time using them and it was a pleasure working with them! read more

The technician was great, and I have dealt with a few different plumbing and heating companies. I highly recommend Precision Plumbing and Heating. Not enough superlatives to describe the communication and follow through they provided. The work start time to finish was exactly what was discussed at the time of the estimate and they left the work area nice a clean. read more