1. JB Heating And Air Conditioning

0

,

JB Heating And Air Conditioning

4.6 (76 reviews)
Open • Open 24 hours

Get pricing & availability

Response time

5 hours

Response rate

100%

Services - JB Heating And Air Conditioning

JB Heating And Air Conditioning Photos

You might also consider

More like JB Heating And Air Conditioning

Recommended Reviews - JB Heating And Air Conditioning

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

JB Heating and Air Conditioning work truck.
Darroll L.

We posted a need for a plumbing project on Sunday at 3:00 pm, within 15 minutes we received a proposal from Ben at JB Heating and Air Conditioning Inc. It was a fair quote and availability between 4:00 pm and 6:00 pm. We were pleasantly surprised by the immediate availability and great price. Once we accepted the proposal, Ben continued excellent communication and professionalism until he arrived around 6:00 pm (giving ETA updates as arrival time neared). He wore booties in the house to protect our floors. After initial inspection he recommended the first course of action start via the "clean out" port. After snaking the pipe for 10 minutes (about 75 feet), he had us turn on the water and "voila", drain unclogged!!!! Excellent service and will use again for plumbing needs.

Beth R.

Ben was awesome. Our washing machine pipe started overflowing on Saturday afternoon and Ben was at our house within an hour of contacting him. His rates are good and the same for a Saturday afternoon or weekday. He was diligent in isolating the location of the blockage and in getting the pipe unclogged. He even went on our roof and ran the snake through the vent and that did the trick! We liked him so much that we are having him give us a bid for some other work!

Bottom of the unit leaking, 30 years old, so it was time.
Kenny B.

Our water heater was leaking out of the bottom and spilling onto our patio from the water closet. Put out the Bat Signal on Yelp, JB responded right away and offered to replace it same day sight unseen for a price that was almost half of the other offers I had received. Too good to be true? Rolled the dice and glad I did! JB delivered as promised, highly recommend! Will keep him in mind for any plumbing issues in the future.

Best in the area!

Benjamin is a talent! Extremely knowledgeable and professional. I have found my air and heating guy for life!! After disappointing service with other companies, Benjamin fixed my Lennox unit on the first try!! I HIGHLY recommend JB Hearing and AC inc.

heater is cold, please fix

See all

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Katie N.
116
84
11

1 year ago

Helpful 2
Thanks 0
Love this 0
Oh no 0
Photo of Ang V.
0
24
17

8 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 1

4 years ago

Helpful 4
Thanks 0
Love this 3
Oh no 0

4 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

11 months ago

Benjamin came as promised with a fair price. Will hire him again for HVAC repairs and maintenance.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Kenny B.
15
19
23

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0
Photo of Art P.
0
14
5

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 1
Thanks 1
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 2
Oh no 0
Photo of Ray J.
0
21
12

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0
Photo of Vi Y.
561
2534
776

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Rob G.
1
29
11

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Great and speedy service! On a Sunday afternoon no less. Would recommend! Very polite and informative.

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

JB heating was great, prompt service and communication. We would use them again and recommend their services.

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of K R.
110
6
1

3 years ago

Quick help great job and friendly. He got here quickly and solved my problem! Thanks again

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Benjamin came at the scheduled time. Diagnosed the issue with my HVAC system and repaired the problem.

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Kat M.
19
43
0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 1 of 2

Ask the Community - JB Heating And Air Conditioning

Review Highlights - JB Heating And Air Conditioning

“Ben from JB Heating and Air responded quickly to my request for an assessment and was very flexible with scheduling.”

Mentioned in 28 reviews

Read more highlights

You might also consider

Chris Wilson Plumbing & Heating Repairs

Chris Wilson Plumbing & Heating Repairs

(295 reviews)

Excellent experience with Chris Wilson Plumbing - and big thank you to Jorge and Mack! Marina…read moreCoast notified me of a leak detection on my water meter a week ago. The first company I called was Chris Wilson Plumbing. Not only did dispatch pick up and connect me with Jorge over the long weekend of Labor Day, he was also able to swing by to chat about the process and give me recommendations on where to go for Leak Detection. I used Daryl of Leak Detection Specialists who was also very quick in identifying the source of the leak (using acoustics and non-invasive techniques). Within 20 minutes of detection, Jorge and Mack were immediately at my house, and able to dig ground and work with a very complex sub-terrain condition (with roots, hard rock etc) that had caused the leak in the first place. They are both very patient and I appreciate the professionalism, and speed with which the leak was resolved. Within the same day, the PVC pipe was repaired, and water meter reading had stabilized. The pricing is reasonable for the complexity of the repair, and the company has offered me a 1-year warranty on the service. Thank you both and Chris Wilson Plumbing who I can trust going forward! You are the best.

I am writing to formally lodge a complaint regarding the deeply unsatisfactory, unprofessional, and…read morepredatory service I received from your company. To date, I have spent a total of $987.34 ($496.23 on 10/7/2026 for the initial visit and $491.11 on 10/13/2026 for the second visit), only to be left with a leaking water heater, unfulfilled contractual promises, and evasive administrative staff. 1. Fee Manipulation and Unauthorized Charges When I initially requested estimates, your office administration assured me that the diagnostic/dispatch fee would be fully reimbursed upon accepting the job. However, during the second visit, your technician tacked on an arbitrary $195 fee just to "estimate" work that your company had already failed to complete during the first visit. When I demanded this redundant fee be removed, the technician simply manipulated the invoice--swapping the $195 charge out for a $105 "second man" fee to cover a student/junior plumber who was learning on my time. I highly object to being forced to pay an unquoted premium for an apprentice's training. 2. Failure to Complete Work and Predatory Upselling During the first visit, the technician was contracted to "replace all components and begin filling the water heater. Once the water heater is completely filled, we will then re-fire up the water heater and ensure that it is heating." This work was explicitly paid for but was not completed. The parts were not replaced, and the water heater failed to heat. Instead of fulfilling the contract, the technician focused heavily on aggressive upselling. He repeatedly demanded that I replace the water heater's strapping. I explained that the City of Pacific Grove had previously mandated the placement of the existing straps and had already inspected and officially passed the installation. The technician ignored this factual regulatory clearance and continued pushing the upsell strictly to inflate the bill. 3. Secondary Damage and Continued Exploitation Your company had to return for a second visit to perform the piping work on the face of the heater that should have been handled initially. After charging me an additional $491.11 for 1 hour and 15 minutes of work, the plumber informed me that while he installed inches of pipes, the unit is now actively leaking. In his estimate, he wrote, "We will be rebuilding approximately 2 feet of brass and copper piping." Rather than fixing the leak caused by his own workmanship, he issued yet another estimate for $535 to come back a third time. Taking advantage of a customer because they choose to repair an asset rather than buy a new one is predatory. If your company considers repairing older water heaters "beneath" its scope, you have a duty to disclose that upfront. 4. Evasive and Unprofessional Customer Service I have made multiple attempts to escalate this directly to the business owner. Front office staff promised to forward my emails but failed to do so. The business manager called twice while I was unavailable; however, when I promptly returned her calls, I was repeatedly stonewalled with excuses that she was "out to lunch" or "in the bathroom." No one has made a good-faith effort to return my calls or resolve this catastrophic failure in service. Demanded Resolution: I expect a response to this letter within five (5) business days. I am demanding a significant refund for the uncompleted contractual work, the manipulated "second man" fees, and the secondary leak damage caused by your technician. If your company refuses to rectify this immediately by repairing the leak at no additional cost or providing a partial refund so I can hire a competent plumber, I will take immediate further action. Please note that a formal complaint detailing this timeline, alongside all invoices and digital paper trails, is being submitted directly to the California Contractors State License Board (CSLB) for predatory billing and faulty workmanship. I will also be sharing my documented experience publicly via consumer protection platforms. I expect to hear from the owner or upper management immediately to resolve this.

JB Heating And Air Conditioning - hvac - Updated October 2026

Loading...
Loading...
Loading...