Great store. Love popping in when I am in the area. I love perusing the purses and shoes! Staff is…read morefriendly also!

8/3/2025: Ho-ho~Eureka! I found a pair of Cole Haan Sandals which I found in the Clearance…read moreSection, i.e., sale has always been embedded within my DNA/RNA Coding! Yes, yes, YES~as Meg Ryan with gleefully proclaim~lol! Plus, I bought an indigo shift dress costing considerably LESS than the Cole Haan Sandals--SCORED, again . . . Reiterating, I'm absolutely elated purchasing a pair of Cole Haan Sandals & Melrose and Market Indigo Shift Dress, i.e., CLEARANCE SALES are inherently, permanently embedded within my DNA/RNA Coding! Moreover, purchasing my clothing at Nordstrom Rack always makes my outfits stylish without egregiously decimating my financial budget. BTW: Please check my receipt, YELPERS~Yaaaaay!

Love the store but it lacks good customer service. When I asked for a gift box, the sales person…read moreawkwardly said "ok". After 5 minutes or so of her trying to assemble the box, she asked if I wanted the clothing I purchased into it. I said "Yes, it's a gift". As she started to put the contents into the box, I asked her if she cut the price portion of the tag off. She said "oh, did you want me to?" Ahhhh, common sense says that if it's a gift, you should automatically do it or ask the customer? After finally putting the merchandise into the box, she handed me the sloppily put together box and said "Merry Christmas" I said "thank you"? And asked for a loft BAG to put it into (raining outside) as well as the gift receipt, that was not offered. It's not that she was being rude, just clueless. Maybe she was new, who knows...but the other sales lady at the register just stared at her and offered no assistance when she was struggling with the box. Can you say WEIRD? Awkward experience all around. I spent a decent amount of money and also never was asked if I needed help by a salesperson on the floor. I did need help...but I eventually figured out the answer to my question. For being a Saturday afternoon during Christmas time, they were not even busy.

I came here to update my work wardrobe since we're moving to business casual. I had heard from…read morefriends that LOFT has good work pants and blouses, and I was also hoping to catch some good sales. They did have some cute pieces, but a lot of the styles felt outdated or just not my personal taste. What really stood out to me, though, was the customer service. I noticed the sales associate actively offering help to everyone around me, asking if they needed assistance, but she never once approached me even when I was standing right next to other customers. Because of that, I ended up feeling uncomfortable and decided to leave. As I was walking out, she finally asked if I needed help, which felt very odd considering how attentive she was to others. I declined and left. Even if I wasn't shopping alone that day, I still should have received the same level of service as everyone else. The whole interaction just felt off and didn't sit right with me.

Only more praise to sing, as I popped in there again earlier today. Grateful to have Ian on hand to…read moreanswer my questions and check on inventory for me, he was super patient and helpful. Ian also let me know that their spring collection was just around the corner. A dear friend introduced me to the brand and I am hooked. Gorgeous materials, beautiful colors, and so much to choose from. Such a great shopping experience from start to finish.

Not impressed today. While this store has a decent inventory compared to a lot of other Viori…read morestores , the customer service left a lot to be desired. Granted lines were long with the post Christmas shopping. However, they didn't have a way of managing it and it ended up with a whole lot of really frustrated customers. I knew what I wanted when I walked into the store. I picked up a pair of pants and walked up to the register. I was third in line. There were two registers going. There was a longer line at the other register; I picked the shorter one. By the time they finished the person at the front of my line, they were probably 10 people behind me and an equal number at the other register. What did the cashier do when it's my turn? She calls for the person in the other line. That person then told me that there was only one line when she got in line. What?! We had all been standing there for at least 20 minutes. If there was only one line, they were 20 people who were never told that by anybody. This is not OK. I know a bunch of us, myself included, walked out of the store. It's no way to treat guests.

The cutest boho clothing boutique in the greater Sacramento area! The service is amazing and…read moretop-notch! Love that you're able to shop in person, online, and select Sacramento events.

Happy to shop at a new store downtown. Bought some gifts for my girlfriend. Store was well…read moreorganized and had lots of gift ideas.

A beautiful clothing and household item selection. The candles and jewelry are different and…read moredesigned seasonally. The clothing line is quality and if they don't have your size, it can be ordered and delivered free. Always a lovely shop to peruse.

This is my least favorite Anthropologie. The store left a sensor on my item I bought, and then…read moretreated me like I was a thief. It took them 20 mins to finally take the sensor off and I was so embarrassed. Also there is no bathroom in this store. If I'm spending $100 or more on an item I don't want to hike to bathroom.

Snobby for no reason. Since they don't acknowledge customers, I will not be acknowledging the…read morestore. Things looks janky and cheap in there. Good luck.

Wow! So beyond disappointed with this place. I recently purchased a sweater here (along with $300…read moreworth of other items) and when I wore the sweater once, it fell apart! I was so disappointed. I brought the sweater back, fully expecting at the very least store credit and an apology. Nope! They scoffed at me when I explained I'd spent a lot of money at their store and basically shrugged me off. I left and told them to throw it out, since it's completely unwearable. You should really reconsider the snobby attitudes and lack of customer service. Especially in this economical climate selling Forever 21 quality sweaters for $60-$90. You'll go under- and fast if you keep this up.

The manager is personable and helpful. The store had a good amount of inventory and the sale rack…read morehad nice things. Large fitting rooms.

bad company they lure you in with a promotion and do not give it! then they kept emailing me after…read morei unsubscribed! they must be desperate.

Guys, this is one of those cute little girlie forward boutiques where you get to sit on the sofa in…read morethe back by the dressing rooms. Fellow Yelp Elite, and spouse, Barbara S. does stroll into Terra Cottage every time we're walking around the Fountains. Yesterday she bought a long flowing light weight dress that looks like it came via time machine from 1971. It made her happy. I like happy. In addition to clothing the store also carries some home goods, costume jewlery, etc... Think of this place as a smaller and more homey Anthropologie (of which there is one right across the street).

Rachel was fabulous!! She was so helpful, she brought over a few things for me to try on and I had…read morea hard time deciding, there are so many cute items!! I bought a few things and will be back often! Thanks Rachel!

Went in today for some back-to-school shopping for my daughter who's starting high school. It was…read moreour first time in this store, and overall it was clean and well-organized. The clothes are definitely geared more toward a younger crowd and a little on the pricier side, but my daughter did find a few cute things she liked. Checkout was a bit frustrating. There was only one register open, which was fine since there were just a few people ahead of us and we weren't in a rush. However, a female employee who seemed like a manager got in line behind us and then called another employee to open a register. Another male maybe manager instead of helping the next person in line, he helped the employee who had been behind us. That didn't sit right. Thankfully, when we did get to the register, we were helped by Melissa, and she was absolutely lovely! She had a great attitude, made conversation, and was even helping a newer employee while ringing us up. She definitely turned the experience around.

Idk what happened but Cotton On used to be my go to for cute, inexpensive clothes that were…read moredecently priced. The style of clothing here is so questionable, as I walked around the store I kept asking myself, "Who would want to wear this & why?" I was just shocked and for the price of something so thin, with poor quality. It mad me sad because I really liked this brand before they changed their style and materials. Now it's just overpriced items with not so great quality.

7/17/25- My oldest…read morehad to make a few returns so here I am. Interesting shop-big section of clearance items.. Didn't know the women's is in another area..

I stopped by my favorite store in the galleria today & as always Judith was so helpful, fun &…read morefriendly! Thank you Judith for always ensuring i have a great customer experience! You are doing a great job!