Great services and selection. Prices reasonable and location ideally just off the freeway at…read moreDouglas and 80 Hwy. I'll tell all my colleagues. Thank you

I got sold one size 7 shoe and one size 6 shoe I called to let them know the mistake they said…read more"sorry." That was it no bring it back we'll make it right just "sorry."

I would go literally anywhere else to buy gear. The selection is small, it takes weeks beyond the…read morequoted timeframes to get your order, they will forget to call. All around atrocious customer service from the managers. I ordered a hat with my agency name embroidered on it & it took over a MONTH to receive. One hat. Basic embroidery. They also treated a friend of mine like a criminal for trying to buy patches for trading on a trip (a completely normal thing cops do) after showing his work ID. Save yourself the trouble and just drive to CBL or Galls, let these folks eventually run themselves out of business.

I'll preface this review that I've been a deputy with the sheriffs office for 7+ years, have an…read moreaccount at this store, and have been a customer for years. Today I went in to get some patches as I am going out of the State for a vacation and will be patch trading. The employee looked at me like I was mental and had to go get his boss even after looking at my work ID. The manger was just as unhelpful and then ultimately told me they would not sell me anything due to some policy they made up over selling patches Individually Simple to say I will never be shopping here again. Driving down to Curtis Blue Line is worth my time apparently.

I have been shopping here for a very long time. Always a great experience! They will bring you…read moredifferent sizes and brands of clothing while you are in the dressing room. They try to find exactly what you are looking for. For those complaining about their operating hours because you work night shift...come on your day off, like the rest of us do!

Store is going out of business soon. Currently selection is limited but everything is 20-30% off.read more

I've shopped this brand online for years. It's not cheap stuff... but... it's not cheap stuff, if…read moreyou know what I mean. Seemingly small details like the finish of the stitching and bigger details like the materials used make a difference! Everyone needs to decide what's best for them, obviously... but I don't mind paying a few extra $$ for better quality. In my opinion, it pays off in the long run. For those of you who, like me, buy 5.11 online... I encourage you to drop by a store sometime! For whatever reason, it took me years to step foot into a store... but I'm glad I finally did. I think many (most?) of us have gotten so used to buying online that we forget what it's like to be able to wander around and feel the material used for each product, try things on, etc. It's time well spent every once in awhile.

Just a little back story for the record, I've been going to this particular store for many years…read moreand I've spent thousands there and I've always spoken highly of the products. I've brought many friends, family and coworkers there as well to give 5.11 business. But let me tell you! I don't know what happened to this store and how they pick their staff now, but they are absolute trash. Ever since the old store manager left this store has hired the worst people and the store always looks like crap. The old manager had this location looking good, fully stocked and her team was on point and very professional. They lost the true face of 5.11 on that one. I recently went to this 5.11 location on Friday March 28th with my family to see if things changed and I was reminded for the final time why I will NEVER return again. The guy in the front said something when we walked in and never said another peep or offered to assist with anything at all the whole time we were there. That's not even what bothered me. What made me absolutely livid was when the female worker blew my father off mid-sentence when he was asking her a question about their sale and said "It just depends" with a snarky attitude and TURNED HER BACK ON HIM AND WALKED TO THE BACK OF THE STORE. I almost lit her up. I'm done with 5.11 once and for all and I know deep down many others are as well. Shame on this company for allowing such people to work there and for allowing such an environment.

Love Angela and her staff! They printed my logo on my easy up and had it to me the next day! Their…read morequality is 2nd to none!

Great experience, great customer service, great turn around time. Quality prints and embroideriesread more

As far as I can determine, Action Surplus is and has been the "best supplied" retailer of honest…read moremilitary surplus items to be found in the entire county. At times, Dave can seem a bit crusty, but he's an older gentleman and that's just how he is - but truth be known, he's a very nice guy and very helpful to boot. The store? Well, I've yet to find a better stocked supply of genuine military-quality goods. They will pretty much have what you need, so long as you are willing to spend the time to look. Along with all of the expected inventory, Dave has some "bargain-bin items where he sells overstock items at truly incredible prices. Visit this store when you have the extra time to dig, and thoroughly look around. The owner prices items entirely on what he has to pay for his inventory. What that means is that sometimes "well worn" items may be mixed in a bin with brand new items that are actually priced lower. It's up to the buyer to do their due diligence in inspecting your purchase - which is why it's SURPLUS. Action also stocks and sells a lot of brand new clothing and gear that can be a bit pricey compared to buying the same items on-line. But if it's something you really need, then spending a few extra dollars for the privilege to inspect and try on your purchase, then it's well worth it. Many customers are there to buy for cosplay or paintball combat. My focus (and viewpoint for this review) is to purchase mil-spec quality tools and gear because it lasts many times longer than cheap Chinese crap that is sold everywhere else.

Service is perfect, the staff knew their information. The selection of products was outstanding…read more The prices aren't to high so the every day person can afford it.

They were amazing! We ordered a feather flag for a soccer…read moreteam and it came before originally expected. They were exceptional with their customer service. Very friendly went above and beyond and we are super happy with the product. I would recommend this company to anyone ask for Barb! She was awesome!

They went above and beyond for our soccer team feather flag! I was so impressed with the GREAT…read morecustomer service and how they exceeded our expectations! Highly Recommend!

I love this place! The staff is great and very helpful! I get all my uniforms here and love the…read morealteration ladies. They always fix my uniforms the way I like it and never do i ever have to go back and have them modify it. Awesome deals!!

I didn't know this but I secretly walked in to a BTS ARMY employee who helped me tonight!! I didn't…read moreeven know she was ARMY (a fan)!! I was so happy to have her help make my shirt come to life! I explained to her what I wanted and she delivered 100%!! No disappointment from this as it's great quality and she made everything aligned the way it should. I told her how I wanted the shirt to look from front to back. All I had to do was send my images to the number provided on the red business card and then the image is discussed on how the customer feels about it or if any changes need to be made. This was an awesome shirt and I can't wait to wear it around, supporting BTS Jimin new album FACE!!! Ask for Keri when U walk in for a shirt to be made! She helped so much and listened to my requests as I had a few images to put before finalizing... she was very patient, very sweet and very approachable. Not judgemental at all! I love her vibe and for her awesome customer service.

Called in to price an order for 10 tees. Was told would get…read morea call back in 30 minutes... waited over an hour and followed up with two more calls in the afternoon noon and no one answered. Ended up getting order filled elsewhere but seems like they have a staffing or communication issue.