Great staff! Always willing to help and they get print jobs done in a timely manner. Customer…read moreservice 10/10!

Jacob was very friendly and helpful. I had to repackage after forgetting an item and he helped me…read morewith a new package/label with no judgment. Everything was very simple and affordable.

Steve and his team do the best work! I've now had my entire truck decked out in badass decals for…read moremy detailing business, and it looks amazing!!! Fast,high value,friendly service.

Huge thanks to Steve and the team at Superfast Signs. I needed a banner done with utmost urgency…read moreand they were able to knock it out for me. They have great communication, and offered wonderful suggestions regarding the service I requested. I received a high quality product for a reasonable market price. I'll be using them for all future signage for my business!

Had to get some self printing done, emailed, scanned and printed with fairly ease. Store associates…read morecan be helpful depending on who helps.

I come here mostly for their printing department. The staff is very knowledgeable and helpful. If I…read morecome at a good time, I'll have my prints ready right away. If not, you can always drop it off and come back later. I also stop by if I need to do Amazon returns.

Super happy with my printing job they did for me. They printed wine labels for me. Friendly staff…read morewith super fair prices and did a great job!

They got our prints done on a digitall press when we were told they had to be done by an offset…read more We had what we needed two days after dropping them off...GREAT JOB!!

30 people in line One employee…read more This man at the counter is amazing He is working so hard with the perfect attitude to every customer .. thank you Kel

Today a young lady at the counter was not very pleasant or helpful. Maybe she was having a bad day,…read morebut it impacted my day and I will likely be going to another store for my packages. Customer service is important for client retention.

I don't think I've left a review in years, maybe a decade. This is the best store for printing and…read moreshipping services. Avi is amazing. He's so helpful and kind, I'm sure he has very big things ahead. Thank you Avi!

I needed to mail a small package to the UK and an employee with a name tag that said Princess Nikki…read moretold me the cheapest option was $380. I sent it for less than $50 the next day at the Rocklin Post Office. I asked her multiple times if it was really $380 as it was absolutely shocking and she reacted as if I was stupid for being shocked at that price. I will never use that location again.

Ask for Anthony!!! Wonderful experience. From beginning to end!! Timely turn around. We were beyond…read moresatisfied with product, service and professionalism!

I was referred to Premier by a friend of theirs. I had a small vinyl project for a client I wanted…read moreto see if they could help me with. I called, got voicemail, left a message. Shortly after, I decided to swing by to talk to them in person. The door was locked. A small sign was posted that if they're not there, most likely that are out doing an install. Fair enough. I went home and waited for a return call. Nothing. Next day I left another message. No return call again. I swung by once more, doors locked again. Finally, the third morning, I reached a live human. We decided I could email him the artwork. I phoned my client with a quick question before I proceeded with Premier, and she said never mind, her husband already handled it. I am frustrated that I lost the job due to slow response. Please return calls!!

I have been to this store on a few occasions and been disappointed with the service and the…read morecharges. This last week I went in to purchase one single stamp to mail a letter. The price for one single stamp is $.078. I was charged $1.25 which is a $.047 or 60% markup. When I said something about the price the two males behind the counter started laughing and speaking in a language that was not English and so I did not understand what was being said. That is offensive! No thank you. I have a printer it's cheaper to use pirate ship to purchase postage and ship packages. I'll drop them off to the UPS store though, they can manage that part, hopefully laughing the whole way. :)

This place hires kids that scam you for a dollar for tapping a package for Amazon returns…read more Why don't you just add a tip jar instead or put a sign from management saying unsealed packages need to be fully sealed and there is a $1 charge. Keep in mind I had taped the box down. The kid wanted to charge me $2 for tape!! I said Amazon said to drop off at ups store as is. He then said look at the fine print on drop off. The flaps aren't flapping I taped it 3 times. How is that not enough? He was even lucky I had a dollar also he didn't even enter in the system so tha confirm they are taking off the top! They didn't offer me a receipt too. Management please check your staff! The customer service is horrible! If you don't like your job do something else!

Absolutely baffling lack of customer service. Called to confirm notary services and mentioned I…read morewould be there in 10 minutes. Made it in 8 minutes and the notary "had to take lunch so you can try one of our other stores."

I visit this UPS location about every other week, mainly due to how conveniently located it is…read more However, I find myself dreading each visit when I see Cory (the older blonde woman) working. As someone who represents the face of the store, her behavior is consistently rude and unwelcoming. She often comes across as having a power trip and is snappy with customers, creating an uncomfortable environment. It's baffling to me how someone who appears to dislike interacting with people so much is in a customer-facing role. I genuinely don't understand how she is still employed here, given the consistently negative experience she provides. I hope this issue is addressed, as it significantly impacts the overall impression of this location. Other the other hand I will see Stephanie when I am here and the times I see her she is so friendly and always providing amazing service. Cory should take some notes from Stephanie.

I have been going to Custom Word since my business opened in 2000 ! They have always given me great…read morecustomer service. I always can count on my Business Cards and gift Certificates looking professional and getting to me fast when I need them in a hurry. Thank you Custom Word.

Randy and Theresa at Custom Word has been doing my printing for over 7 years now! I love working…read morewith them; they are thorough, Always on time, and helpful with suggestions to make your printing job better. I highly recommend them for their great customer service and great prices! Richard Gold Coast Carpet Care