Rented skis and got to my first ski lesson and literally couldn't move. Instructor looked at bottom…read moreof my skis and said they had no wax!! Sent me in to get new skis from their rental shop. After lessons, i paid to have skis waxed to use rest of my trip. Icing on the cake was Clark's tried to charge me another day for being late to drop off by 2.5 hours even though the roads to Tahoe have been closed due to the storm. In short, had really high hopes but will try another rental shop in future.

I can't believe I didn't know about this place! Clark's has a great variety of snow sports gears…read morefor a fraction of the cost of what I've seen at competitor stores. The staff were super friendly and attentive! I came in for a heat mold for my boots for the upcoming season. I had called a day prior to get a price quote on the service and was satisfied with the answer. When I came in, I was told a different price. After explaining that I was originally quoted the agreed upon price, Reili (staff member) agreed to honor the original price I was told. Once we got started with the heat mold process, Reili continued to be attentive and gave me time-reminders. Once I put the boots on, I still had a couple pressure spots that were bothersome on the top of my feet, he continued to observe and offered a solution to fix the issue. Overall I am extremely satisfied with this place and would HIGHLY recommend it for anyone looking to get their snow gear!

Needed my S-Works bike serviced before the weekend ride. Dropped it off Wednesday and it was ready…read morein TWO days! Amazing! Thank you Alex for taking care of it so fast!

Experience here was amazing! Best bike shop in town! Fixed a really complicated issue with my bikeread more

Mike's Bikes has always been such a pillar and staple in the community. I can remember getting my…read morevery first bike there as a kid and always being treated like family. My recent experience was no different. Jonathan Van Patten came to our Loomis Pack 12 Boy Scouts meeting to teach the kids about bike safety and maintenance. The whole team (including Eddie and Tony) were nothing but supportive and helpful. The kids built their confidence and will be safer riders now thanks to them and better understand the rules of the road. I will not go anywhere else for the biking needs my family has and super appreciate their support always!

Andy and Lindsey we're spectacularly helpful this week with our new bike purchase. They were…read moreefficient, courteous, and very knowledgeable. I appreciated how easy the process was, and the price couldn't be beat, either. I also appreciated how easy it was to call with questions and get a person on the phone vs a robot. Buy local!

I would have given them a five star, but there was a smaller gentleman there who was really rude…read more If it wasn't for Ben's excellent service I would have probably never come back to this place. He said he was "too busy" when I had already paid for the tire and installation.tonight a small bolt on a seat!! When I was a kid I used to do every work on my bike but I don't remember that simple stuff anymore. I guess he was he was racist to brown people because the whole time I was there he did absolutely nothing that's how small the fix was. He wasn't even working by the time Ben fixed the bike. A little advice if you want to do well in business customer service is the number one thing . Would have took him 5 mins I just didn't have the right tools since I haven't ridden bikes since I was a kid and I was fixing this bike for one of my many employees in the area. I bought this bike for her she only lives .6 miles away but it is so much more convenient especially in the heat. Oh well at least Ben stepped up without saying a word and made sure everything on the bike was tightened and in the right position. I would recommend requesting to only working for Ben especially if you are a different ethnicity. Remember the energy you give off initially towards someone and don't expect them to forgive you for nothing

Bike repair review. Service call for my son's Nishiki Bike. He needed a new back tire because…read moreapparently he's skidding out like cray cray! Nice lil bike tune up as well. About $200. Great service and nice selection of Trek bikes! Like wow!

A self-serve 'OG-style' outlet where the only org of shoes is by size = be prepared to take time…read more'pawing thru' boxes (haha) & open every lid b/c label may be lying about what's inside -- which can be a happy surprise -- unless you want to depend on the typical teeny-tiny depiction label on the box. Are all shoe industry box labels made in the Land of Lilliput? by Lilliputians? Bring a magnifying glass or telescope. Also bring a burro to load up your boxes while still browsing = there are no carts. The cash-wrap folks do double-check your box has 2 shoes the same size before paying. A good thing. I wanted to shop this location since they moved fr across the street for more space & I expected things to be way picked-over 10 days B-4 Christmas-- but was super surprised = I got 7 pairs of 'Ugg-but-not Ugg' footwear for under $150. I'd rather have warm, comfy feet than provide free, famous brand advertising & pay 3-4x this price. If you're not 'a slave to fashion' brand names -- like folks wearing a knock-off Rolex -- this is the place to get Happy Feet. It's well worth slamming on the brakes & making a U-turn -- & -- your feet - or the feet you gift them to - will thank you.

Came in today because they had a huge sale on everything, the staff was super nice and helpful. The…read morestore was clean. The value of everything is excellent. We will definitely keep coming back. If you have t been to this site yet it's well worth checking them out and they always have Some type of deal with discounts going on. The value of everything they sell is awesome and so worth it and they also make great gifts as well . Highly recommend checking them out.

They did a rear tire tube replacement for me in under 30 mins. Super happy with the value, service…read moreand speed.

All of this is in the same day by the way I went over to…read moreMike's bikes and they said the repair for my shifter cable and housing was gonna be about $400 and they said it was gonna take about three weeks to repair so I set up an appointment with them and I thought it felt very off so then I went to Bob's cycle center and they said they would be able to repair it in the same day and all of it for about $50 including a tube change I did have the parts with me so it made it a little cheaper Chris and Mark helped me and they were extremely nice about it. I didn't specify what to I want to change and I got a call from them asking which I thought was very nice. I recommend this business for bike repairs at 10 out of 10 and if I ever need any other work done, I will definitely be coming here.

Excellent customer service! I would highly recommend them…read more 1) There is a sales floor full of different scooters that you can test ride. 2) They do scooter repair. 3) They fully assemble all bikes and scooters they sell there! It is a one stop shop for whatever scooter needs you have.

I wasn't planning to write a review but after my experience with Emma, which made me to write one…read more We recently bought a dirt bike at Hyper Rides, and ran into some issue , and she help me solved my problems , picked up all my calls , especially when it's late at night when business is close. So I really appreciate it. So I just wanted to mention it was a very good experiences and most importantly honest folks with no hidden fees. The sales may be done, but the great service still continues on. So if you are out in the market for bikes, please check them out first , and as a matter of fact I just refer a friend there.

Fifteen days later, I wanted to update my review. I understand the owner is busy and may not…read moreremember every customer interaction. I made a temporary repair so I could continue using my bike for transportation and exercise. Today I called and the owner was helpful, asking me to bring the bike in. The new bike mechanic was also courteous and willing to assist. I appreciate the willingness to help and look forward to getting the bike properly fixed.

Patrick is stellar! We bought our Velotric Discovery here and love love our bike. My girlfriend…read morejust bought two Velotrics here. We've had him work on our manual trek older bike and they took care of business. Thank you for all you do for our community too! He donated a bike for a bike raffle as well. True community asset!