I can't believe I didn't know about this place! Clark's has a great variety of snow sports gears…read morefor a fraction of the cost of what I've seen at competitor stores. The staff were super friendly and attentive! I came in for a heat mold for my boots for the upcoming season. I had called a day prior to get a price quote on the service and was satisfied with the answer. When I came in, I was told a different price. After explaining that I was originally quoted the agreed upon price, Reili (staff member) agreed to honor the original price I was told. Once we got started with the heat mold process, Reili continued to be attentive and gave me time-reminders. Once I put the boots on, I still had a couple pressure spots that were bothersome on the top of my feet, he continued to observe and offered a solution to fix the issue. Overall I am extremely satisfied with this place and would HIGHLY recommend it for anyone looking to get their snow gear!

Rented skis and got to my first ski lesson and literally couldn't move. Instructor looked at bottom…read moreof my skis and said they had no wax!! Sent me in to get new skis from their rental shop. After lessons, i paid to have skis waxed to use rest of my trip. Icing on the cake was Clark's tried to charge me another day for being late to drop off by 2.5 hours even though the roads to Tahoe have been closed due to the storm. In short, had really high hopes but will try another rental shop in future.

I'm not from the area, and was about to go to Dick's Sporting Goods to buy some last minute ski…read moreclothing & gear, which I anticipated would be expensive in between Christmas and New Years. I instead found BlueZone on Google Maps, and was encouraged by the positive reviews reflecting good prices there. I'm glad that I did. Not only were the prices great for quality gear, but the staff were super helpful. They went out of their way to find the gear, namely a ski jacket, beanie, and goggles that fit well for my son, and were clearly knowledgeable of the likely conditions in the Tahoe area. Too bad there's not one in the Bay Area. Looking forward to visiting them again.

Bought 2 Cannondale Tesoro's from this company . I lost the battery key . They were less than…read morehelpful in remedying this situation . I'm just a customer who paid over 5K for two bikes, You'd think they wold want to take care of me , hoping for future sales, but if you're not going to back up and support products you previously sold me, I won't be back . I called three different blue zones in two different states and was treated poorly at all locations. Terrible customer service. Do yourself a favor, go to REI, they were friendly helpful and said this isn't the first time they have rescued a stranded Blue Zone customer. They had my problem solved in less time than I was on hold at the Roseville location of Blue Zone.

Did the service on my cannondale e bike even though I didn't buy it there. Good communication,…read morefriendly staff , and I'll be back to buy some stuff. And maybe some more service.

This is a solid REI. The staff on the floor was helpful and helped us to locate the items we were…read morelooking for since we weren't familiar with this location. The gentleman at the register (wish we'd remembered to get his name) was exceptionally polite and professional. REI's can be hit or miss, but this one is definitely hitting the mark.

After 20 yrs of being stored in the garage, unused, my Connelly Concept rear binding ripped. Pat…read morewas incredible! He did exquisite precision repair on my rear boot, allowing me to continue using my beloved waterski. Pat helped me fix the problem, and while he did I admired all the gorgeous boats. Thank you PAT!

The staff here are all friendly and very helpful. They will help you out with whatever they can and…read moreare always happy doing so. I have been shopping here for years and get all my water sport accessories from here. Shop here for the best products, prices, and customer service!

My paddle board was leaking. The young man on the phone quoted me a small fee to repair. I brought…read moreit in. Jamie repaired in 3 minutes. She showed me what to do if it's leaking from the valve and didn't charge me anything. She said she was just educating me for the future :) Super great service and value!! Thank you Jamie!!

I made an online booking and called throughout the week to ask questions since it WOULD HAVE been…read moremy first time paddle boarding. Great customer service over the phone. It made me excited to rent from this business. My booking was for 4th of July and even before I booked I did speak with them about booking and they gave me their advice. Day of, I called to let them know I'd be running a little late past my booking time, I spoke with Jamie and she said thank you for the heads up, we'll see you soon." I arrive for her to tell me that all state parks are full and she blocks bookings off after 11, knowing that I booked for 11:30. I do understand that it's a holiday and a weekend, so state parks being at full capacity is out of her hands. What I do not appreciate was her tone and attitude with us versus other customers, her not giving us a heads up knowing we were running late, and she still gave people more of the options of getting their rentals and where they can try versus what felt like she was simply dismissing us. May try to come again, but for a 2 hour drive and to receive customer service like that in person versus whoever I previously spoke to on the phone- to be determined.

Great team at this location. Gave me an estimate in 24 hours for my bike, and was very informative.read more

They did a rear tire tube replacement for me in under 30 mins. Super happy with the value, service…read moreand speed.

I love this store and am so glad we have a Big5 here in town. The staff are always helpful whether…read moreyou are shopping, buying, and/or returning. We opt for Big5 over other places because you can find great prices here. Dick's Sporting Goods has a significantly vast selection however the prices can be through the roof. Thank you, Colton! Thanks Lance! Thanks Louis!

I called in because I needed to exchange my ugly stick GX2…read more Simon picked up the phone and helped me identify to see if they had the different version of the ugliest stick that I wanted, he confirmed it and was very helpful. I really appreciate it.

What a fun store to shop at!! We came here for a pair of the retro 80's Vans shoes. We shopped…read morearound online looking for a particular one and found it at this location!! When we arrived, we were quickly greeted! We went straight for the shoes! We found the ones we're interested in. The young gentleman climbed the ladder and found our size. Funny thing, this particular pair ran a little smaller. We needed a half size up! The lady at the register was able to special order a pair online and had it shipped directly to our home!! Awesome!! We then walked around and checked out their store. They sell a nice selection of skateboards/longboards. It was way better than when we were a kid!! You can build your own to your style!! They also have great men's and women's clothing line. There's pants, sweatshirts, hats, shoes, and much more!! Overall, a fun find. It's not a store that we would venture in all the time. A great store for that avid skateboarder!!!

Ada told me I couldn't return a watch based off a dent that wasn't even there. Terrible customer…read moreservice definitely don't recommend this place.

We had an amazing experience at Camping World from start to finish! Everyone we worked with was…read moreexceptional--prompt, fair, courteous, and incredibly accommodating. This was one of the easiest and most enjoyable purchases we've ever made. The team took the time to thoroughly explain every feature of our new travel trailer, making sure we felt comfortable and confident before we left. We never felt rushed, and every question we had was answered with patience and professionalism. We couldn't be happier with our purchase and the outstanding customer service we received. We can't wait to get out into nature and start making memories in our new trailer. Thank you to the entire Camping World team for making this such a great experience. Highly recommend!

We had an awesome experience working with Tyler! Our first visit was with a different sales…read morerepresentative, and unfortunately it wasn't a great experience. She didn't really listen to what we were looking for, and it felt like she wasn't very knowledgeable about the products. We actually gave up on that purchase. Thankfully, we came back and worked with Tyler, and the difference was night and day. He was incredibly knowledgeable about all the different trailer models and manufacturers, and he took the time to explain the warranty options in a way that was easy to understand. Tyler truly listened to our family's needs and helped us find the perfect trailer without ever making us feel pressured. Unlike other sales reps, he wasn't pushy during negotiations. Instead of giving us a flat "no," he genuinely worked with us and offered assistance to help bring the price down. If you're looking for someone who is knowledgeable, honest, and easy to work with, I highly recommend asking for Tyler as your sales representative! The 5 star is definitely all for Tyler!

First of all, I really liked it. The service here is great; the staff are very pleasant, cheerful,…read moreand kind, and there is a wide selection of sneakers. Prices are reasonable--more or less the same as everywhere else. So, if you can't find sneakers at another store, you might want to check this one out. They have a pretty good selection, and the salespeople are always ready to help.

Super cute shoes! Kind and helpful people working there, particularly a person with a photo of Kobe…read moreand Gianna Bryant on their lanyard helped find the perfect shoes for my graduation. Would recommend! Quality and care (p.s. adorable baby shoes!)