I called in and was greeted by Sunny who was super friendly. I was looking for a specific grip…read moretape and when I showed up, she had options ready for me. Awesome shop and even better service. Sunny had great energy, was super friendly, and really helpful. Made the whole experience exceptional. I'll definitely be back. Thank you!

After 20 years of not skateboarding, I decided to pickup skateboarding again. I stopped in Surf and…read moreSkate on Thursday April 30th to purchase a skateboard. I was greeted by Sonny as soon as I walked in who was super cheerful and eager to help me. I wanted to build my own board instead of buying a complete one like how I did when I was younger. Sonny was really helpful and knowledgeable and helped me picked out the right size board 8.5 and correct wheels for my skating goals. She also recommended the reds bearings which I loved because they spin super fast. We came back the next day May 1st with my 7 year old daughter and she picked out her own board too. Sonny was really patient with her and helped her pick out and build her board as well. Sonny was also the only employee working and had 4 other customers inside the store but was doing an awesome job job multitasking. I work in management and I could tell how passionate and knowledgeable Sonny was. I was impressed with her customer service skills. My daughter and I built a closer bond thanks to skateboarding and been skating everyday ever since! THANK YOU SONNY! She deserves a raise!

WORST SKATE SHOP THERE IS SERIOUSLY. The employees pick and choose who to sell shoes to. We are…read moreseriously just trying to get shoes for our family for Christmas and they tell us that THEY DONT HAVE THEM. Then we send a women in to the store and THEY SOLD HER A PAIR. This is the 3rd time I have witnessed them saying they DO NOT have the shoes and proceed to sell to who they like. This ISNT THE GOVERNMENT this is mainland skate and I hope their owners look into their employees. This is ridiculous and they act like they own winning lottery tickets for sale. We will be contacting the head of this store to inform them of the terrible lying service they allow in their store !!!

Long story short. Just make sure you check your receipt and make sure everything matches what you…read morebought before leaving the store. The girl with the glasses is trash. Think her name is Mary.

Stopped by Zumiez at the Galleria and had a great experience. Shoutout to Racer who helped me out…read more Super chill, not pushy at all, and actually knew what he was talking about. Made the whole vibe feel easy instead of awkward like some stores. He gave solid recommendations without trying to force anything, which I respect. You can tell he actually cares about helping people find what they want instead of just making a sale. If you go, ask for Racer. Makes the experience way better. Hope the GOAT gets a promotion one day!

I came in here with my teenage daughter right after they opened and every single person working at…read morethis store was beyond helpful and extremely kind. Everyone went out of their way to pull jeans for her in many styles,colors and sizes. It was so amazing to see such great customer service. They made both of us feel special. Everyone here should get a big raise! Excellence customer service!

Huge shoutout to Anthony for helping me with my snowboard rentals and finding the perfect snowboard…read moreand bindings. He was incredibly patient and knowledgeable. You can tell they genuinely care about getting you on the right setup, not just making a sale. His friendliness made the whole process fun and stress-free. Such stellar service!

Cool seasonal sports shop that caters to the outdoor activity of the moment. They have ski and…read moresnow board rentals, hiking shoes, paddleboards and lots of outdoor gear. Prices are good and often really good. I wish the carried more backcountry ski gear but that's becoming harder and harder to find at ski shops.

They did a rear tire tube replacement for me in under 30 mins. Super happy with the value, service…read moreand speed.

All of this is in the same day by the way I went over to…read moreMike's bikes and they said the repair for my shifter cable and housing was gonna be about $400 and they said it was gonna take about three weeks to repair so I set up an appointment with them and I thought it felt very off so then I went to Bob's cycle center and they said they would be able to repair it in the same day and all of it for about $50 including a tube change I did have the parts with me so it made it a little cheaper Chris and Mark helped me and they were extremely nice about it. I didn't specify what to I want to change and I got a call from them asking which I thought was very nice. I recommend this business for bike repairs at 10 out of 10 and if I ever need any other work done, I will definitely be coming here.

Andy and Lindsey we're spectacularly helpful this week with our new bike purchase. They were…read moreefficient, courteous, and very knowledgeable. I appreciated how easy the process was, and the price couldn't be beat, either. I also appreciated how easy it was to call with questions and get a person on the phone vs a robot. Buy local!

Nice workers but they took my bike apart, and when they told me I had essentially totaled my bike…read morethat was still working fine, I said I would come pick it up. They said they would put it back together the way it was. Unfortunately that meant with a flat front tube, no valve nut or stem cap, and my derailer completely off with the chain hanging loose. That is about 5 pieces away from how it was when I brought the bike in. I won't be bringing my bike back

I love this store and am so glad we have a Big5 here in town. The staff are always helpful whether…read moreyou are shopping, buying, and/or returning. We opt for Big5 over other places because you can find great prices here. Dick's Sporting Goods has a significantly vast selection however the prices can be through the roof. Thank you, Colton! Thanks Lance! Thanks Louis!

I called in because I needed to exchange my ugly stick GX2…read more Simon picked up the phone and helped me identify to see if they had the different version of the ugliest stick that I wanted, he confirmed it and was very helpful. I really appreciate it.

After 20 yrs of being stored in the garage, unused, my Connelly Concept rear binding ripped. Pat…read morewas incredible! He did exquisite precision repair on my rear boot, allowing me to continue using my beloved waterski. Pat helped me fix the problem, and while he did I admired all the gorgeous boats. Thank you PAT!

The staff here are all friendly and very helpful. They will help you out with whatever they can and…read moreare always happy doing so. I have been shopping here for years and get all my water sport accessories from here. Shop here for the best products, prices, and customer service!

Cool place to get running shoes, clothing and more. We stopped by to browse their shoe selection…read moreand pick up a pair of Balega socks (my fave). Reminisced about our first time walking into a running store 15-20 years ago and being fitted for proper shoes. Glad this place is close by for new runners too! We talked with the employees about fun races we've done in the past, including Disney, Cowtown (now Urban Cow), CIM, Shamrock, etc. Good memories. Convenient location, a few steps away from Marco's Pizza and Icing on the Cupcake, where we were actually headed, lol. Prices seem like normal retail prices, so you're not saving any money but at least you might get it faster than ordering online. Found out they have a running group on Sundays that does a few miles together. Might be fun to check them out!

Good selection of running/walking shoes and good customer service. Was able to get in and grab a…read morepair of comfortable Asics walking shoes that feel fantastic.

I walked in location for a ski helmet. I was greeted by the manager who took me to the helmets and…read moretold me which ones were on sale Will Come back for all sports needs

Absolutely personable, professional, caring service from Porter despite the amount of customers…read moreand he being the only cashier at the front check stand !