I miss going to Eddie Bauer ever since they closed the Outlet in Downtown Boston. It is a lot less convenient now for me, and it didn't help that the Dedham location closed, last year?
I loved the grey sweater hoodie with red trim that I had bought last year, however, it started balling up within a month, which seriously bothered me.
Given Eddie Bauer's generous return policy, I brought it back in with receipt in hand, and the staffer at the register helped me out with nary a pause.
Later when I returned to the register to make a purchase, the sole cashier was busy helping another patron so I waited patiently on the side. Then another staffer came up from behind with an offer to help me. That was nice! I also learned that they now can keep record of your purchases under your membership, so should you lose the paper receipt - no worries!
Eddie Bauer is located up on the 2nd level, a short walk from Lord & Taylor's. read more