Johnny was great. Came to my house so I didn't have to take my car or broken key fob anywhere. He…read moregot a new key fob, cut the key to match my car, and programmed it within 20 minutes. And he was on time, arriving at my house within 30 minutes of our appointment window. Also did not find a cheaper key fob replacement quote, even if I took the fob and car to the locksmith.

I just bought a house and needed the door handles, deadbolts, and mailbox rekeyed. I was able to…read moreschedule ahead of time and the service was prompt and smooth. I was a little surprised by the price which is why I dropped a star. It was quoted a tiny bit high but still around the competition (most quotes came out to $180-280), but was completed higher than competitors in the end. That being said, I don't know if the actual price from competitors would have been higher than their quotes. For transparency here, I paid a $65 service fee plus $55 per house lock. The mailbox was a higher charge at $125. I was quoted $200-300 (probably assuming 3 locks rather than the 4 I ended up needing); it came out to about $410 plus tax. The result is the same. I have a fully rekeyed home and mailbox. Service was excellent. The vehicle was well marked and the Johnny was very professional and easy to work with.

They were very professional. I went here to get duplicate keys and rekeying a couple of locks for a…read moreportable safe. Their service was good. I would use them again.

Great experience. Friendly, patient and knowledgeable…read more This was our first time buying a quality safe...and we wouldn't do it through anyone else. Texas Safe and lock were so great from start to finish.

I wasn't expecting service within a few minutes of calling. And car keys today have chips and other…read moretech. All covered with no problem. Give these guys a call if you need to get moving quickly

Best Locksmith was very fast with their replies. They asked good questions and responded to all of…read moremy inquires. Scheduling was easy and fast, which was perfect because we needed our locks re-keyed after buying our house. Ben was able to complete the job the same day. Due to the timing of our request and the amount of new locks needed, we were fine with the price. We are very satisfied with the level of service, and we will continue using this company in the future!

Our room was locked because of some weird lock with code that was installed by prev tenants. We…read morecalled Ben and he showed up in just 10mins, opened the lock and also helped change it to the normal one. Really THE BEST LOCKSMITH EVER!!!!!

If I could leave Zero stars I would have. I called this company to inquire if my new electronic…read morelocks could be rekeyed to match . The lady who answered the phone informed me that yes they could be rekeyed and potentially could be made to match my original standard deadbolt key, depending on the brand. At no point did she indicate that if the electric lock was an off-brand it would be impossible to rekey them at all. She gave me a quote for the rekey service and indicated there would be a service charge for the trip. But again did not mention that if for some reason the technician was unable to perform the service we would be responsible for the service charge. When the technician arrived he looked at the keys and said it may not work because of the brand of electric lock. He was able to insert my standard key into the lock but said he would have to call his boss to ask if he could attempt to rekey the locks . The boss told him He could not rekey the locks because they were an off brand and then they informed me I would still be required to pay the service charge. I let them know that this possibility had not been communicated and asked if the fee could be waived. They said it could not, so I called the office after the tech left and they gave me the number of the boss. When I spoke with Ben (owner) he was condescending and rude, spoke over me and interrupted me and when I informed him that I would have to leave a negative review about their poor customer service, he accused me of extortion! It was quite possibly the worst customer service I've ever encountered in my 23 years of home ownership.

I have used them twice , once for a home lockout , the other time to clone a car key…read more Both times it worked well . Prices were inline with what everyone else charges , maybe even a little lower . And service was fast . Worth calling if you need their services

*apparently this review never posted but I came back to move it from my drafts because David…read moredeserves the praise: This place is absolutely amazing. I contacted them because the metal part of my key broke off and got lost. Not only did they respond at 1045 last night they offered to come fix it then. I told David I didn't want him having to come out that late and I could wait until the morning. He showed up around 8 am as promised and was incredibly fast and friendly. The prices we

I visited today because I thought the second key fob for my SUV had lost its programming. I had…read morenever used this extra fob and a couple of years ago, after changing the fob's battery, it still didn't seem to work and the local dealership was non-responsive. I'm glad they were, because today (08/15/23), Action Lock Doc could have charged me the $50 they quoted me to restore the programming but Scott told me the key fob was just fine. That honesty earned them a five star review!

Ryan opened a stuck door in two seconds! The door knob had broken off in the lock and I tried to…read moreopen it for three days. He replaced the door knob too.

Let me preface by saying I almost have subpar experience with most locksmiths. I find a company…read morewith good reviews (maybe they're paying for reviews), call them, it ends up being a call center, and then some random guy (usually shady looking) shows up, then overcharges. This time I put forth the effort to ask for recommendations on the Next Door app, and that's how I found JDs... JDs Lock Shop was REALLY fast (showed up in about 20 minutes), and even charged me less than what he quoted me because he was able to repair the old lock (instead of replace). He even made a small repair to my back door while he was out, no charge, just wanted it to look right. Rare, old school, family business type service. 5 stars!!! This is how the world should work; honest, hard work, fair prices.

I needed spare keys for my boat cut. I brought the keys with me. They were cut perfectly. They…read moreonly wanted a few dollars but I gave them $20. AWESOME Shop.

Duane is an effing hero! He came to look at a door knob that came off from the inside of the house…read moreof the front door . Repaired it instantly and fixed an issue with our gate that prevented it from closing all the way . He worked quickly , efficiently and you could tell he knew his stuff. As he was leaving he asked if there was anything else ... there actually was .... A door issue in our shower the was preventing the knob for locking it in place . He too fixed that . He was in and out of there in 20 min or less with all 3 tasks . We are very grateful to his kindness , patience and professionalism. Will recommend them a million times over!!!

Had to adjust doors instead of getting new locks but rekeying worked!…read more Sometimes exterior doors become unalisgned

Neal got me out of a bind in an emergency! He came quickly, worked quickly, and got everything…read moreworking again. He was also cost conscious. Finally, he even fixed another door lock I'd planned on fixing later. Hopefully I don't have to call them in an emergency again but I know who I'm calling the next time something happens!

Highly recommended. Neil bailed me out when I did not think there was going to be a solution to my…read moreissue. I put in the request to Yelp, and Neil was not only the first one to reply, but the first to hop on the phone with me and head straight over. I now plan on working with Neil to address some other issues at my business that are non-emergency jobs as well.

Fast service, nice friendly staff…read more Got some lockets rekeyed in store. They also have some large safes apparently. Was fun checking those out while we waited.

For 50 years, I have used locksmithsfor my buildings. Earlier in the week I stop by A-1 to inquire…read moreabout pricing. Was told Trip charge, labor for rekeying, cylinder charge and new keys. Not any difference from my previous locksmith. Gave them a a try. The young man said the charge was over $700.00 for 10 Keys, trip charge, re keying 3 cylinders and labor. I objected to the charge. The young man contacted the office and the price was lowered to just under $500.00. I agreed to the price, but it was outrageous. Trip fee $95.00, $40.00 per cylinder keys were reasonable, but the labor for one hour was $190.00. What a ripoff.