We can't recommend Jim and his team enough! They are thorough, timely, professional, and incredibly…read morethoughtful throughout every project. We've used them for several major projects at our home, including a full roof replacement, complete replacement of our driveway and garage slab with waterproofing, and a beautiful new back patio. What really sets them apart is their clear communication, attention to detail, and the quality of their work. They are also very fair and reasonable when it comes to pricing--you truly feel like you're getting excellent value for the quality and care they put into the job. Our neighbors are still asking us who did the work long after the projects were completed--which says a lot! We wouldn't hesitate to use them again and highly recommend them to anyone looking for a contractor you can trust.

I called on Monday morning 6/29 and scheduled an appointment for Wednesday morning on 7/1 for…read moresomeone to look at my backyard. I was told on Monday that someone would call me 30 minutes before my 9AM appointment on Wednesday. Fast forward to Wednesday at 9:40AM - No one ever showed and when I called I wasn't given any sort of explanation or apology by the receptionist. Just a simple "can we schedule for another time". When I further probed, is when she finally offered some version of an apology and told me she didn't see me on schedule. Why would I want to purchase a high ticket service from a company who can't follow through on simple appointments or offer any sort of decent customer service? Highly disappointed especially given the good reviews and the fact that I stayed home from work for this!!!!

I hired this company to fix my roof which was lightly damaged from the trees around. They took care…read moreof the problem in a timely manner and very professionally done. Also, i want to add that they are very affordable and always responsive.

I hired Genetic Contracting to install gutter guards on a section of my gutters. Tim was very…read moreresponsive, came out immediately for an estimate and was back in a few days to complete the work with no issues. Would definitely recommend them. Thanks again to you and the team Tim!

We had a french drain installed last Monday. Then we got 4" of rain on Saturday. Dry as a bone…read more :-) I didn't love that the project manager wasn't on site for the job and didn't return at the end of the day like he said he would but I guess he had other jobs on the agenda. Overall, we were very satisfied. It would have been a hell of a Saturday had it not be operating.

I have such mixed feelings about All County. After years of a recurring damp spot in my basement, I…read morefinally determined that French drains were the most likely solution. After several estimates, I landed on All County. I recommend them, but with some major reservations, and here are the deets: Sales: very responsive (naturally! They want your business.), and thorough with answering questions and explaining the process. Price: competitive with all the other estimates I got. Project: this is where things start to get dicey. Guys showed up on time. No project leader, just the workers. Language barriers made communication tricky at times. This was problematic as the salesman had described a certain construction approach, but these guys were doing something else. I had to call the salesman a couple of times during construction for clarification or for him to speak with the workers. That should have been a red flag. Also, this work was done in winter, and although it seems like common sense in hindsight, no one told me to turn off the central forced air heat. A fine layer of dust coated everything in my home (and some of the flooring they dug up in the basement to install the French drain was asbestos tile...ugh). How could they not ensure the heat was off before starting such a messy project?! Afterwards Part 1: I began getting water in areas of my basement I'd never had water before (although the original damp area, which had prompted me to install French drains in the first place, remained dry). I had to call the salesman several times in the weeks and months that followed. To his credit, he was always very responsive, although he couldn't understand or explain what was going on. After several months of repeated calls and visits, they finally decided to dig up the flooring in the area where I was getting the most water. Again, workers showed up with no project leader and a major language barrier. What they uncovered was incredibly suspicious to me: there was a quarter-sized hole in the main sewer pipe (that pipe was jutting out of my basement floor in an area that had been dug up to install the drains and was located in the area where water would occasionally mysteriously appear). The workers showed it to me, and it was evident "someone" had accidentally punctured the pipe and tried to repair it by gluing a bent metal piece over the hole. The guys cemented it up with waterproof cement and repaired the area of the floor they'd dug up. The alternative would have been to replace the entire pipe for mega $$$$, which I refused to do since they assured me their fix should be adequate. They did not charge me for this work, and rightfully so. Afterwards Part 2: I was having a final inspection for a new furnace that had been installed four years ago (yes, my town was late to the party!). The furnace was fine, but the inspector found a huge crack in one of the vents coming out of the furnace. The ductwork was tucked away in a corner area behind the furnace that's tight and not easy to get to, an area where no one would ever go...unless you were installing French drains and needed to access the entire perimeter of my basement! The inspector said the crack meant that the furnace was just blowing carbon monoxide back into my home(!). I had to get that repaired at my expense. Since the furnace was only four years old and everything was on good order except the crack, it was obvious it had been damaged (as opposed to a defect due to age). Of course, there's no evidence either of these damages were caused by All County. However, both were issues that didn't arise until AFTER they installed the drains. And both were problems that were located in areas of my basement that only they had been in or had access to. At the end of the day, it would seem the water issue was addressed. However, the French drains cost me much more than just French drains when all was said and done. If you use All County, proceed with caution.

I have given Nivelo Construction ample time to correct the situation but I find them to be…read moreunprofessional, uncommunicative and dishonest. In September, I hired them to tack shingles down on my roof. There was poor communication about when the work would be done. When the agreed upon day came, they did not show up. I called and emailed to confirm and Claudio said that the guys would be there at 9. It was already 10:30am at that point. I had to go to work and clearly requested via email that they not complete any work unless I was at home- I did not receive a response to this email and called to follow up. After hours of no communication, I was told that they would come another day. I was already frustrated at this point, but needed the work done. Finally, the day came and when Claudio showed up, he was by himself. I asked if he was going to complete the work by himself because the roof is pretty large. He told me that the guys had already come to do it on the first day (where I had to contact them and was told they'd be there at 9am). He was there for my payment. He insisted they came that day, but it isn't true. I was there myself and I think I would've known if someone was on my roof. Furthermore, even when I left to go to work, I have cameras on every side of the house. I was watching the surveillance and no one showed up. I paid him, because I don't believe in cheating people out of earned money, but after my insurance company came back to inspect them roof, it is clear that no work was done. Or was not done to completion (if I'm being generous). Stay away from this company. I've contacted them to have them come back and finish (or start) the work and have been met with voicemails and unanswered emails. I will be contacting the BBB, because this is unacceptable.

I highly recommend this company! They worked quickly and efficiently on our new roof and repaired…read morethe bathroom ceiling the damaged roof had caused to leak. They were professional, organized, communicative, and finished the job in a timely manner. They also gave us a great price. And it helps that they were friendly too! Will definitely use again!

Paul and Tom showed up the next day and gutted out my bathroom and replaced everything. It looks…read moreincredible. Saved me over $1800 from other quoted referrals. Cleaned up everything after. I highly recommend!

I called to have an estimate done for the trim on my house that has openings and the squirrels and…read moregoing in. He asked me to send him pictures of the issues and came by on a Saturday. I waited till Wednesday to send A message of an estimate no response. I then called him Friday left a message again no response. Again texted him Saturday March 11th, letting him know if he is going to do the job or not that to please respond either way so that I will start looking for someone else. The message was read and once again NO response that is NOT a way to run a business ignoring a potential customer. Bottom line if the job is too small for you just say so, Don't read and ignore me that is NOT a way to run a business!

This review is a follow-up to an earlier one wherein we were unable to schedule a return visit for…read morecorrecting a vinyl siding concern at our home. Ed Saccomanno, Owner of Living Water Home Improvement, did, in fact, return to our home to address two (short) lengths of vinyl siding that had come loose over the past several years. We had some difficulty having this done earlier due to scheduling issues. Ed, as indicated earlier, is a man of his word, and, using his 30 foot ladder, snapped into place, two short lengths of siding that had become detached from the adjacent lengths. These two pieces of siding are located just beneath the roof line of our home on either side, much too high for me as the home owner, to safely address. Again, Living Water Home Improvement furnished and installed all new vinyl siding on our home including, cladding, where needed, shutters, vents, architectural details, gutters and downspouts. Ed worked closely with us when we were given the opportunity to choose siding and trim details including various styles, finishes, and colors. Although our project was completed several years ago, Ed and Living Water are highly recommended should your home require his services.

I was overwhelmed and hesitant about finding another roofer to fix our roof. There had been a leak…read morethat was slowly getting worse, a leak that was not fixed properly by the last roofing company a few years ago. Who could I trust?? Did we really need a new roof ?? Can anyone fix this leak?? I had several estimates, had 4 different companies come and tell me what would fix that leak. The range of remedies was vast and varied in costs. CHARLIE with ON THE SPOT was the first to come take a look. Right away I was impressed with his knowledge, he was very kind, respectful and professional. He came when he said he would, took pictures, & explained everything so that I could understand. He found the problem that the other guys didn't even mention & it made perfect sense. He is honest and that is a gift beyond measure in todays world. My Mother and I felt totally safe with him and he even encouraged us to follow thru with the other estimates I had scheduled. In the end, we hired ON THE SPOT and are so so so glad that we did. They were on time, worked quickly, were very clean and cleaned up any shred of debris from the job. They were mindful of our dogs, keeping the gates closed even when our dogs were inside. AND THE LEAK IS FIXED!!! We just had a massive drenching a few days ago AND IT DID NOT RAIN IN THE KITCHEN!! NO LEAKS!! THANK YOU CHARLIE WITH ON THE SPOT! We will be telling our friends and family and will definitely hire them again as they do home improvements as well. Knowing that you have someone that you can trust in all aspects is priceless...so glad we found ON THE SPOT

We are very pleased with the work from this company. It is just big enough to have a wide range of…read morecapabilities and small enough that the owners know exactly what's going on. Project managers make sure everything gets done right. The last 5% so to speak is what many contractors get wrong and then ruin the job. These folks get that final 5% right. If there's any issue they will stand behind it and fix it They use a team approach which seems to work well.

So easy to work with. I was nervous to be in charge of my building's roof repair (I don't know why…read moreI volunteered), but Fort Cica made it really easy.

Highly recommend working with this family business and you will be treated as such. Anthony is a…read morepleasure to work with and his crews work hard. Excellent work done in Westchester, NY