So i am neurotic and crazy. Mom of 4 boys, dog and a husband who works in construction so things…read moreare always coming and going in and out of our house. We have to shop at the big whole sale places b/c i do have a lot of mouths to feed. With all this being said, any thing i see in the house I automatically assume it is an infestation problem of the "bugs you don't want". I can't help it's just where my mind goes. I literally text Jen pictures and videos like a Psycho and she is always sooo nice and assures me I am not crazy and that it is not what I think it is. I know she is a busy mom and wife herself so the fact that she texts back within just a couple hours just shows how much she cares. She really is the best and why I will be a returning customer. Justin, of course is amazing too but Jen is like the BEST!! Thank you guys so much

Very professional, polite and personable. Great service! Recommend 100%! Great and prompt.read more

The ants came marching one by one...oh, no...oh,no! They were having lots of fun! Oh, no! Oh,no!…read moreBut, I called Montgomery Pest Control and they scheduled my appointment for the very next day. Thank you, Anne. Frank and his associate came out the next day and sprayed inside and outside the house. Their spray is safe for animals. Frank and his wife Anne are owners of Montgomery Pest Control. They are the nicest and most professional people you would ever want to meet. I have used them before and I was very happy with their service. They guarantee their work for 3 months. I think they are reasonably priced. I haven't seen any ants and I feel good knowing that if I did, Frank would be here to take care of them. I highly recommend Montgomery Pest Control.

I can see why Montgomery Pest control gets the reviews they do. Coordination was smooth and…read moreflexible. The crew was very knowledgeable and extremely professional. The cost of service was beyond reasonable. I would absolutely call this fantastic team again.

Art and Todd are amazing! Super polite and 100% professional. They're extremely knowledgeable as…read morewell as efficient in reaching their goals!! Plus they have a payment setup that has been so convenient for my family the past few years. No buzzing, stinging insects near our home which is so great because we like to cook out exactly where they try to create their nests. I can't say enough great things about them! I'll never try a different pest control company again. I've never witnessed faster response time (on anything I ask for).

I've used Arterix Pest Control a few times over the years, and they've been consistently easy to…read morework with. Our household includes someone with a wasp allergy, so while I try to live peacefully with all of nature, we sometimes need professional help. This year we found a yellow jacket nest in our exterior wall right next to our door. Arterix was incredibly fast and responsive, and scheduling was easy: just a few text messages and everything was set. Our technician, Chance, was friendly, efficient, and polite, and the whole visit took only a few minutes. He showed up within the scheduled time window and let us know when he was 15 minutes away. That's been my experience every time. Whenever we've had a pest issue, they respond and schedule within minutes. We've also appreciated their guarantee, which we used last year with a European hornet nest. When needed, they came out again without issue. Highly recommend, especially if you have a safety concern like a stinging insect allergy and need quick, reliable service.

Submitted info about wanting to start the flea, tick, and mosquito package. The following day I was…read morecontacted and the guy who I chatted with was great and informative. We opted to not do the other packages because we didn't really need it and he didn't pressure me at all. For the flea, tick, and mosquito yard package for our house is $89/month for April-November. I called a few days before the first of April and on April 1st they came by and sprayed. So far, so good. Reliable and stress free process.

I needed what I thought was termite extermination but after Kyle arrived and told me my problem was…read moreants; I'd seen a swarm of ant like winged creatures entering by my front door. He exterminated the outside of the house all around the perimeter. So far so good. Only thing is: read the contract before signing. I thought it was a work order but it's a contract for a years worth of service and I don't believe I will need that long.

I contacted Defend Pest Control based on the reviews here and thought I'd add my own, specifically…read morereflecting on his integrity in this situation. I live in an old historical part of Baltimore and came home to the lovely surprise of a thick swarm of flying ant-like insects all over the property. They were congregating around the old wood piles, so I was certain they were eating it and called up in a panic. (I had never dealt with a pest issue before and I was terrified at the thought of something possibly eating my recent purchase). So I called and he asked me to text him a few pictures. Turns out it was just citronella ants. (Generally harmless and definitely don't eat wood.) He could have easily taken me for a ride in my naivety, but he didn't. I'll take expertise, honesty, and integrity in a heartbeat. I'll also have him first in my recommendation list for others or in case I have an actual problem in the future.

Ed responded very quickly to my post, worked with my schedule and was able to come out within a few…read moredays, and had a good understanding of the issues we were having. After the treatment he had a suggestion for how we could treat our yard ourselves as well. He followed up by phone and is polite and gregarious. Would gladly use his company again

John is so helpful, honest, punctual, and professional. After our first service we knew that he'd…read morebe our guy while we live in the area. His pricing is more than reasonable; to the point that I believe he should be charging more. Every pest/rodent control service has been thoroughly explained and handled. We have signed up for his routine inspections and he offered another discount! I would definitely recommend to friends and family.

Excellent Service; Very Knowledgeable;…read more Great Communications And Impressive Follow-thru We use yelp and several other online services to identify and use top rated providers nationwide and while they have not all been to the quality their reviews implied - this provider and John (the owner) exceeded our expectations We had an issue we had never encounter in over 20 years with the property and wanted it investigated, addressed and eliminated asap and that's what these folks did I reached out at 7am; they contacted me within an hour; scheduled the inspection asap and took care of the problem in no time and Followed-thru as promised a couple of weeks later to make sure all was in order. If you need pest control services, these folks were no BS and real in their service and commitment. Will definitely use them again.

BioTech has been servicing our unit and our building for years. They've always provided a fantastic…read moreservice, I couldn't be happier with them. My favorite experience involved a pesky mouse problem we had in our kitchen...a lesser exterminator probably would have just kept putting down more traps and more poison. BioTech explained that you can and should seal off your kitchen so there are no holes large enough for a mouse to enter. They did this, but we kept seeing the mouse. They kept coming back (probably 5-6 times) at no extra charge, each time searching and finding an additional entry point. Eventually, they got them all, and we've never had a mouse since! Thanks, BioTech!

Have used BioTech for just over a year, and told them today not to come back. The main problem is…read moretheir complete disorganization. I think they may have canceled or rescheduled more appointments than they actually showed up for. Today was typical: a few months ago they told me they would come today between 10 and 12. I got an email yesterday confirming my appointment for today -- between 2 and 4. In the end it didn't matter because no one showed up. I texted them around 4:30 and about 20 minutes later they called and said that their technician would be late (yes: obviously, since he was already late). So now I went on ChatGPT and it looked at their invoice and explained exactly what DIY stuff I would need every 3-4 months to easily do exactly what I was paying BioTech to do, at one-tenth the price.

We discovered unwanted visitors in our attic and contacted Home Paramount Pest Control, where I…read morespoke with Timothy Coombs at the Annapolis, MD location. I was very impressed with their service. Despite nearly 100-degree weather, the crew removed the old insulation, cleaned the space, and installed new insulation that met code standards. During the process, one of the workers accidentally stepped off a rafter, leaving an indent in the ceiling, and because the attic entrance was so small, a light fixture was also damaged. The project manager immediately brought both issues to my attention and reported them to his supervisor. Timothy quickly followed up, arranged for the damage to be repaired, and allowed me to choose my own contractor. I simply submitted the invoice for reimbursement. The entire team was professional, responsive, and easy to work with. They acknowledged the damage right away, took responsibility, and resolved everything promptly.

Company performed an inspection and conveniently offered a $15,000 fix. Two other licensed…read moreinspectors were called to the same property and found completely different outcomes: clearly demonstrated there is no active problem and, other licensed contractors offered the same service for a fraction of the cost. TL/DR: this company uses fear tactics to scam homeowners and upsell overpriced services. There are many better choices in town.

6/24/24 Annapolis: I ended up using Old Bay Pest Control company. They had the best price and the…read morefastest response time - same day. Elijah from Old Bay Pest Control showed up right on time. He examined the site from where the yellow jackets were coming and going. He discussed his approach to solving the problem of the yellow jacket infestation in the ground, under my on-grade deck boards, with me - not the easiest nest to get at; he listened to my concerns and revised his approach to suit my concerns. He had all the equipment and pesticides with him that he needed to eradicate the nest. He had his equipment ready within a few minutes and went about the work with attention to detail, getting the bulk of the pesticide between the boards in good quantity and in an enlarged area around the likely entrance to the nest to ensure the coverage would be adequate to eradicate the nest. I will use them for any future pest problems I end up with.

I was disappointed with their services. It's been less than a month and the ants are back. They…read morecharged me $175 to come out to my house and spend less than 10 minutes inspecting/spraying for ants. They provided no receipt and no paperwork. When I went out to leave this review, Yelp had placed a notice that this company was involved with suspicious review practices, where multiple reviews were issuing from one address. I would recommend finding another company to meet your extermination needs.

My husband discovered a snake in the attic today when he went up to change a filter for the A/C. I…read morecalled this company & Kevin was able to make it today to do an assessment about how the snake (and some mice) had gotten in. He was very pleasant, personable, and thorough. Kevin went all around the perimeter of the house, high & low, with his light and mirror to find any openings that need to be sealed. He will return in a few days to seal up those openings.

KP Wildlife Control rid us of a squirrel very quickly. Communication with the office and the tech…read morewas outstanding. The tech inspected and wrote a detailed estimate for the removal. It was clear what KPWR was going to do and what it would cost. The cost was reasonable and the work was done for that price--no extras or add-ons. KPWR showed itself to be a business of competence and integrity. I recommend them highly for any animal removal need!