I am not sure where the reviews coming from in Yelp about this company. But me and my wife got excellent technician who helped remove baby birds living in the half bathroom vent. I lack the tools I needed to do it myself during Mother's Day, and I am soo busy. I wasn't gonna let birds take a chance to die so I called yesterday and got scheduled earlier today. read more

On November 25, 2025. Two technicians came out to repair damages done by a raccoon that was trapped and caught. Once repairs was completed. The technician came with the receipt I paid and then he says I have another piece that needs to be put on, I'll come out Monday And put it on after he was paid because I would not have paid until the job was completed.Now I realize he was being deceitful and a con because he should've told me that before accepting my payment. It is now Wednesday 12/4/25 I've reached out to the local office twice. The second time I was sent to voicemail and I haven't received a call saying what the status is and when someone is gonna come out to complete it. I also asked for before and after pictures and he confirm when I paid him that as soon as he got in the truck, he would email them to me. I have yet to receive those either. I now feel ripped off and deceived be very cautious with using this company and make sure everything is on the up and up because before they got my money, the phone calls was coming in and the phone was being answered now it's going to voicemail. And the office is in on the scam also. read more

Estimate was more than twice as high as the contractor I hired. The quoted price was ridiculous even before I confirmed by getting a bid from another company. read more

Booking was easy and George arrived within the stated time to remove the birds nest from our dryer vent. The replacement part looks better than expected and with a warranty I don't think we'll have a problem again. read more

Trap-pro was very responsive in coming to help out with a bat issue. George was extremely professional and helpful in surveying the issues, setting up our trap, and setting up a follow-on appointment to secure our home. The technicians who came to set up screen guards and secure our roof were very professional as well. 5/5 recommend. read more

they will nose through every room you do not lock them out of literally wandering around everywhere but the floor they're supposed to be on read more

The first guy came out and removed three birds from a bathroom vent, sanitized and installed a vent cover. However, there were birds left behind leaving them trapped. I witnessed a bird trying to escape. Called Trappro and left a message but did not hear back for days. Finally reached someone about three days later and received pushback stating people think birds are remaining but they are just trying to get back in. I was told it would be an additional cost if no birds were located. The next day, two different gentleman came out and indeed, freed the bird, re-sanitized and even cleaned up the bird droppings on the exterior of the house. Trappro would have received a more favorable review if the service provided was done right the first time. read more

This company was hired to remove a mother fox with 8 kits, they told us they would trap and release and or would re unite with the family. However they ended up killing off the fox which did nothing wrong. This company is not honest and two faced employee read more

I've used them twice in the past few years. Both for skunk issues. The first time we used them a few years ago, they placed the trap and caught a skunk within the one week time and took him away. This time, they unfortunately didn't catch him. That isn't why this is 2 stars. They tell you up front, at least for skunks, that they cannot guarantee they will capture the skunk. I get it. They put their traps out for a week and someone comes and checks them daily. My dissatisfaction is in the overall follow up and how expensive their estimated repair work is. The traps were pulled on a Friday. I didn't receive an email or phone call or any follow up. I called on Tuesday, the following week, to find out what the status was - did they see activity during the week, can I try filling in the area without trapping an animal, etc? I left a message and Jaime called me back pretty quickly. She said they hadn't called me yet because she was still waiting on the report from the technician. I get that, but they should at a bear minimum, send an email saying: "Hello, we pulled your traps today - we will be sending you a report (never got anything in writing) and call you with follow up early next week". The complete lack of follow up really ticked me off. It was $475 with no skunk caught and basically no follow up. She then called me back on Thursday to follow up, forgetting that we had even talked earlier in the week. I reminded her of the conversation and she just wanted to know if we wanted to go forward with their repairs. To fill in under my porch (with concrete) they estimated $1600!! I talked to the company that does landscaping for us and has done hardscaping too and asked for an estimate. His was $550 and he suggested that concrete wasn't the best solution there. Trappro didn't even talk about removing my plants in the way, putting them back etc. It was a 2 line estimate, with no detail and a high price. We also had a hole in the roof line, underneath. I asked them to look at that too. He checked out the attic and didn't see anything, but was unclear whether that "hole" could access the attic (they're on different floors). He taped it up and said if I see the tape move then I have a problem. He estimated $1400 to fix the wood on the roof but nothing to address any animal issues up there. Needless to say, I was highly disappointed with the overall experience. The tape did move, by the way, and I have a few squirrels up there. I have hired a different company, recommended by other neighbors and am moving forward with them to trap and remove the squirrels and fix the roof, or at least patch it, so I can hire a carpenter. Would not recommend them. read more

I am so very grateful to TrapPro. I had a bad situations with birds in my vents in my condo. The condo HOA hired another company to remove all the bird nests, birds and to insecticide the vents. I was unlucky because the job they did, did not clean a lot of the debris left by the birds including bird droppings which made me very ill. TrapPro and their professional expertise, equipment and manpower not only cleaned, and disinfected the vents but guaranteed their work. This was done two days ago and now there is no horrific smell coming into my living area and my health is being restored. Thank you TrapPro. You are all great and everyone should give you a call for their services. They will be well taken care by you. read more

----Update----- The other company (Shumakers) came out and did a fantastic job! They were very knowledgeable, fast and thorough. One guy went on the roof to look for signs of entry and his teammate went into the attic for inspection. They communicated to other the whole time and identified a small opening in the roof vent, fixed it quickly and identified the source of the noise. It turns out it is most likely some mice and not the squirrel or raccoon we thought. We live in attached town homes and the raccoon lives in a house two down from us. And a squirrel lives in a house two down from that. So from coming out and doing a great job, it looks like they will get 2-3 additional business opportunities. After they identified the cause, they also inspected other parts of the house for any other signs. They went into outside closets, looked behind appliances in the kitchen and by our fireplace. I highly advise going with Shumakers, I felt comfortable with their level of knowledge, resolution and with them accessing my house. read more

Eek. Is there 0 stars? Or even minus stars! So I used them in June for trapping foxes in one of my tenant backyard. There was a family of four that was living in my backyard and I wanted them trapped and sent back to the forest. They were not able to trap the foxes and there is no guarantee so my $500 was just gone down the drains but no complaints there. I knew that it was no-guarantee. The real joke is from here. Since they were already doing the fox traps I also asked if they can give me an estimate on mouse issue on the same property. They said sure but did not tell me that there was a $175 inspection fee! And just charged my credit card!! They had my credit card because I paid for the fox trapping. Who in the world would pay $175 for pest inspection. OMG I know I would have declined that charges as soon as I would have head that but long story short there's a loop in the system that these people use and I got half of my money back! (It a real long story) Who would accept a $175 pest inspection charge? I got one for free just this past week and got the issue resolved. Neways never ever using this company again!! read more

Overall just poor quality service. They take your $95 for a quick "inspection" and then schedule you three weeks or more out for them to return to take any action. Called and asked them why so much time in between when I have a loud animal in my home and I'm loosing sleep, and they explain how they are short of materials and also tell me that calls for bigger animals are priority...info that wasn't explained to me when I reached out to them initially and got their expensive prices. You are supposed to let paying customers know in advance that you are short on materials and they can be waiting for several weeks or longer and that larger animals are priority to them (a money thing but certainly not a customer benefit). Matter of fact, don't book an inspection if you can't do anything but look around and assume an animal is there until you have the time and resources! Most people who call a wildlife animal removal service want immediate service and clarity, not excuses about your company! Then finally when the guys come out and I assume do their job, I was told that they will return to my property in a week to observe the trap, remove the trap and provide me a report. More than a week go by, nothing, so I call the company and speak with a supervisor who is short with me and full of excuses as to why they didn't keep their word and return when they were supposed to. Finally, the guys arrive to remove the trap. No appointment, no advance notice or anything, just show up, and leave five minutes later. I call the company again and speak with the sarcastic , rude supervisor who tells me that her workers don't provide reports, they basically show up, leave and we get an email later. Quality companies knock on the door once the job is complete (like they did for payment) and provide the report right on site and explain their findings and what they did to resolve the issue. Not this company. Just pitch poor customer service. Its not ran correctly and just stay away and find another wildlife animal removal company. Their prices are way too high for the service they perform. read more

Do NOT use this company. They are terrible, unreliable, and the woman Wendy turned out to be unfriendly and disrespectful. There are several other services out there who are more professional, honest, and can do a better job. read more

I have an office upstairs and in mid fall started hearing scratching above me. I suspected squirrels . I consulted Angie's List and found Trappro. George came out and assessed our problem. It was indeed squirrels. Traps were set- first with bait , but no trap set to get animals used to trap over the weekend- Then Monday traps were set- Over the next three days 6 squirrels were caught ( and released a far distance from my house) Then an exit only was set up. Finally all entry points and possible entry points and damaged areas were addressed. All very quickly and professionally- with a warranty- and at a reasonable cost. Wendy is the lady that set everything up and did a great job!! Kudos Trappro! read more

To my horror my adventure began in June when I heard scratching sounds over my head in a three story townhome. I had a friend go into the attic to figure out what was going on and he came back with the news that I had new tenants ~ bats. I immediately started my research on the internet to educate myself on how to encourage my tenants to leave. I began my research on "Angie's List" as that website has been very helpful in the past, as far as experts that could assist. I contacted two companies that specialized in the safe removal of bats. In getting the estimates on my new project, I was distressed at how expensive the endeavor would be. To my good fortune, I was taking a walk in my neighborhood and saw a company truck for TrapPro Humane Wildlife Removal. I contacted the office and spoke with Wendy and she sent a gentleman by the name of George to review my property, observe the attic, and finally to confirm that I did have bats. George was very professional, knowledgeable, and patient with all of my questions, as I thought I was now a subject matter expert. I was given an estimate, next steps, and a timeline. Within 24 hours, Wendy contacted me again and we had an appointment set for the early part of September. The three vulnerable entry points of my home were sealed, an exclusion trap (a customized box that allowed the bats to safely fly out, but with no return) was installed. This exclusion trap was left in place for three weeks (I did not have to be home for the removal process), and a note was left on my door to let me know that the project was complete. The whole process was very convenient, Wendy in the office was very efficient and kept me informed of all of the steps necessary to complete my project. The gentleman that came to complete the job was very informed, patient, cleaned up behind himself and most importantly ~ punctual! I would recommend this company with no reservations and can promise you that they are very competitive as far as the fees charged for their services. If you have a project that requires the safe and humane removal of wildlife, I would call TrapPro first! Take a peek at their website - www.trappro.com. I hope that I will not have any other adventures with wildlife trying to move in, but you can bet that I will use this company again. read more

I've had the unfortunate experience of an ongoing battle with birds in our soffits/roofline. We have worked with three wildlife exclusion companies over the years and Trap Pro is by far the best. I have hired them for two separate projects--once for repair and another time for prevention (a new feature on our house required exclusion to keep wildlife out). They do charge an inspection fee, but it's worth it as they are very thorough and careful. They also warranty their work. Additionally, the customer service was absolutely impeccable. We needed a quick turn around on the exclusion services and though they are very busy (because they are good), when I explained the situation, they arranged to have the work done in the time frame I needed. Huge shout out to Morgan and Kara who were exceptionally responsive and accommodating. They went way above and beyond. read more

I love gardening. But when I find new plants chewed down to the ground overnight, I need help. Humanely. I found TrapPro online and the HUMANE part of the description prompted me to try them. We knew we had groundhogs, and assumed that was the issue. They sent Mike Warboy out with a couple of traps and a whole lot of knowledge and experience in humane trapping. No guarantees he said. But on day 1 we caught a young female groundhog. On day 2 we caught the big male we'd seen. He came daily x4 then kept the traps open over the weekend, and returned to empty traps and no further sightings. Plants intact! He sprayed predator urine around the areas we had trouble in, and we could not be more satisfied. Gave us lots on new information on wildlife coexistence and we will not hesitate to call him back if we need help again. THANKS! read more

I requested Trappro service for removal of raccoons (activity noticed in backyard). After 7 day of service, the activity still persist. Disappointed with the service. read more

TrapPro is great! Very reasonable prices as compared to other companies I researched, and excellent customer service. Bradley came out to remove birds that were nesting in my dryer vent. Didn't realize how much nesting material was clogged in there, which posed a fire hazard. He was very kind and did a great job. Pleasant experience. Would recommend! read more

I have had a great experience with Trappro. I heard scratching in the ceiling of my Capitol Hill townhouse and they came out quickly. They charged a reasonable inspection fee which was later credited towards the cost of hiring them. They explained exactly how the pests were getting in and how they would plan to fix the problem. It didn't feel at all like a high pressure sales situation, and I actually took a few days to compare prices from other people before hiring Trappro to come back out. I am really happy I did, because they did a great job and followed up at no extra charge. Everyone I dealt with was polite and professional, from the people who answered the phones to the employees who came to take care of the problem. I particularly recommend Bradley, who was the original inspector and who came back for the follow up. read more

Carl was able to schedule a technician to come out within 48 hours. Steve took care of my squirrel problem using traps ahead of schedule. Overall, was a very good experience. Will be calling Trappro again if I have any future infestations. read more

Great Service. On time. Professional. Helpful and informative. They came, captured the birds and cleaned out the venting system very quickly and easily. I was impressed and felt as if they were really experts at what they were doing. They gave me advice on preventing such issues from occurring in the future. Thank you. A +. read more

From start to finish, Trappro was terrific. The receptionist Morgan was pleasant and reassuring that the problem could be solved - and she was right. David, the diagnostician, and Bradley, the trapper, were as personable as they were professional and very knowledgeable. The squirrels are gone, but past experience tells us that others will be back and we'll certainly use Trappro again. read more

Noticed a Trappro truck outside my home one day last week. That very same evening, and ever since, I have seen two raccoons in my back yard. They are threatening the neighbor's dog and they are defecating on my shed. They obviously migrated from wherever they had been living. Today, the truck was at a neighbor's home, and the operator (also the owner, he said) confirmed that he had blocked access to that home via a hole in their chimney. They are still wandering around out there. He said removing the raccoons was not part of the job ($425 additional, with no guarantee of success), and he did not care at all that he caused the animals to become my problem, rather than solve it. Be advised that if you use this service, you may be resolving nothing, and are likely causing a problem for someone else. read more

It was 4:30 a.m. and I woke to the sound of something chewing on wood in the attic above me. I called Trappro the next morning and the technician arrived early for the two hour window I was provided. He was considerate of my carpeting and put on shoe covers. After explaining the noise he went into the attic and within two minutes confirmed I had a mouse problem. He installed traps in the attic and basement. He then inspected the exterior to locate their points of entry and recommend where I should seal gaps. I opted to let Trappro perform the exterior sealing as the price was fair and I wanted it done right. My mouse issue is resolved and the price I paid was way less than the quotes from the two major nationwide pest control services. (One of them said they would not even go into the attic?). I highly recommend Trappro for all of your pest control needs and I will refer them. read more

I will never use their service ever again. Is was piss poor job done and poor effort put forth at best. When I contacted them to come out and do the inspection to find out what's causing the scratching sound in my roof it was a sub par poor inspection at best. The inspector just walked around the front of the house and looked up at the roof around where the gutters were and and then dissappeared from sight for a while. Then he comes back and says he sees a point of entry in the front. I ask him. If he was able to go around the backyard and check to see if everything was fine at the rear of the home the inspector then claims that everything was fine on the rear of the home and no entry points were found. Which was a lie because he did not check at all. My backyard has a 6 ft fence there. And the gate is pad locked. He never not once asked if I could unlock the gate in order to give a proper inspection of the entire EXTERIOR of the home. Which tells me he didn't even check the backyard at all. So after this so called inspection. He then states that there may be a possibility of the pests crossing over from other homes due to the fact that it was a town home. In which I understand. However no efforts were made to very that at all. It was only and assumption he made. He never checked the crawl space to even ensure that's what was going on. Then proceeds to state that it's $425 for pest removal. Then a temporary seal would be placed and for the permanent repairs it is another 435 to seal the one entrance he claimed he found. Like an idiot I agreed to the pest removal because the scratching early in the morning is driving me crazy. All he proceeds to do was place a couple traps on the roof and that's it. This so called temporary seal... Was only a blue cloth shoved in and stuck inside the darn hole.... If that is supposedly the only entrance and exit then how the heck are they able to get out get trapped etc? Like as dummy I never asked a further question because I'm not an wildlife pest remover I'm unaware of what that process is supposed to look like. So I let the "pros" do the job that they are hired for. So fast forward about a week and a few days. The activity slightly lessened. I get a call back saying four squirrels were caught. And do I want to continue and pay another 435 to completely fix the issue. I tell the rep over the phone I'll need to talk with my wife first. To discuss the next steps. I check the "entrance". And notice that this blue cloth stuck in the hole is gone. Low and behold barely a day or two after the conversation guess what wakes me up bright and early. The exact same loud scratching that I paid 425 for this company to remove for me. To me it feels like they are just trying to over charge for extremely sub par service. The first part of the job was never confirmed to be 100 percent completed before I was going to be charged again even more money to fix this "hole". I am very unsatisfied with the service and will be calling back to speak to someone in charge in order to finally get a competent job done this time. 425 is not a cheap price especially considering the climate of the economy we are in. And to pay that and get sub par service,. I am not satisfied at all. read more

We used trap pro for a mouse situation in our garage. The technician was great & very knowledgeable - to be clear this is not a complaint about him - but the services were way, way overpriced. We paid over $200 for some snap traps. Turns out there was a small mouse family in the garage, but the technician made it seem like there were likely dozens of mice infesting the place. In fairness, hard for him to accurately know quantity. At the end of the day, the traps killed the two adult (presumably parent) mice. There were 4 babies that were so small they thankfully didn't set off the traps. We ended up catching them with a have-a-heart trap & releasing them into the wild. I wish I had caught them all with the live trap & just returned them to the woods. It would have been much more humane & way, way less expensive. Then they recommended a bunch of unnecessary sealing (the mouse never got into the house) for a ridiculous price. I would not use this service again. read more

Great company and customer service. I had 3 bird nests in roof eaves. The tech Larry came out. Vey professional/knowledgeable. Closed out 1 opening, where there were no bird bests. I waited until the others flew away. Trappro came back out and closed out the other two openings. rare is the business that shows up and when they are supposed to! I am extremely pleased and would recommend without hesitation. read more

The Team was patient and amazing. The project was challenging and ended very successfully. I would recommend to all. Fox is not an easy trap. read more

Excellent service! I thought I had rats, but Trap Pro determined it was a squirrel. These guys went on not only my roof but my connecting neighbor's roof as well. Sealed openings with the proper sealant , put traps on the openings that would allow the squirrel to get out and not back in. Once the squirrel was out, they removed the trap and properly sealed the opening. AND only charged $125! read more

I had a terrible experience with this company. They told me that they would come to my house and do an inspection, set up traps, and seal holes for $395. They were very clear that this was a flat fee. There was not even a hint of the fact that this fee could change depending on the situation. After they came out, they did a total bait and switch. The fee went up to $1,395!!!! The reason cited was that instead of a few openings I had 6. When I called and spoke to the office manager to tell them that I felt tricked, she simply said, "well we did not know that you would have multiple openings where the squirrels were getting in." When I asked why they would not have told me upfront that the $395 was not a flat fee, but rather the actual fee would depend on the number of openings, the office manager just kept repeating the same thing over and over to me "that they had no way of knowing." I even suggested that they change the way the estimate their fees to avoid future upset customers, but they completely refused to acknowledge any wrong. Even if I knew for a fact that they would do a great job, the "bait and switch" and lack of apology left such a bad taste in my mouth that I cancelled my service and will look elsewhere. The company did, however, agree to refund my $79 inspection fee (of which I was never informed of in the first place). read more