$150 dollars just to have someone come out to take look? There are multiple places that provide…read morefree inspections and consultations. Then an additional $550 for trap n removal? There is no way that setting a reusable $20 trap and the cost of gas for a local drive should run a customer $700 dollars before sealing up entry ways. GTFOH with those prices.

They charged $250 just to come out and take a look (no other service in the area does this) and…read morethen told us they couldn't do the recommended work for three weeks. We obviously weren't going to wait that long, so we're now out $250 for nothing. If they did not have availability to actually do work, they should have informed us of that when we made the appointment.

This is an infuriating review to write, as I have been dealing with this mouse infestation and BC…read moreExterminating since July 18 of 2025 and it is now January 16 of the following year with no solution. I spent a whopping $1,690.70 for BC Exterminating to clear our house of mice with a 60 day warranty that they would come and re-treat the house at the first sign of any droppings or mice. This warranty would start over from the most recent sign of mice. At first, they appeared diligent and competent with outdoor poison boxes and closing out any entrances to the house. They promised "color coded poisons" that would show us where the mice nested by the color of their droppings. (I've never seen a mouse dropping other than black). They promised "escalated poisons" if the mice refused to eat the first round. They said "this works, we've got it". Always, within a few weeks of the most recent visit, I would find new droppings throughout the house. A mouse skittered across our floor during dinner. Another one ran just past my feet as I got ready for bed. I would discover my three year old playing on the ground next to a fresh scattering of mice droppings. I only ever saw two dead mice in my house since the beginning of the treatment; one was in a glue trap we'd previously set, and the other in a snap trap near our garage. To their credit, every time I called, BC Exterminating did follow their own warranty and come to the house - always after a scheduling shuffle so that I could work from home to meet them during the window, which became a dance of its own. There started to be a shift in tone when I noted that this still wasn't working and asked what the next step was. It was now November, winter was coming. Still friendly as ever, they'd wander through the house, say "well, I don't see any mice", or "I don't see how they could be getting in", and then would leave. They started saying things that didn't make sense, like "those look like old mouse droppings" under my desk, which had just been vacuumed, or "maybe you moved some boxes and they were in there", when I knew I hadn't. I spent all of our Thanksgiving weekend clearing every closet, cleaning every corner, trying to find their nest, as BC Exterminating wasn't up for the job that I had spent so much on. There were still mice. Eventually the visits felt more social than substantive. They'd replace one empty glue trap with another, or put more poisons out, but with a reassuring, "I promise they'll be gone by the holidays", they'd leave. I'd joke that the exterminators were my roommates. They'd laugh, I'd laugh, and the mouse issue remained. The warranty was just a burden on my schedule - no success at getting rid of the mice. When I finally asked for a refund this morning, they refused and suggested two last visits, finally breaking the terms of the (ineffective) warranty. I'm at my wits end. I have two small kids and spend most of my life chasing mice instead of a company that I hired to do it for me. I'm vacuuming, chasing away any food I find, and unable to trust this company that said "listen, we know it's hard, but we can handle it". Sadly, they can't. Their services might work for you, but know that if they don't solve the problem in the first round, you have no recourse, no opportunity for a refund, and will host them in your home in perpetuity. Update: unfortunately, BC Exterminators has responded with incorrect assessments of our end of the bargain. More than one deep clean was completed of the entire house, and let me tell you, there is no money that could give back my time for every time I pulled every bookshelf off of the wall, or every toy out of an old toy bin, or every towel and sheet out of the linen closet, only to discover droppings later. Oswaldo - and later Brandon - reassured me that they could get the mice, that kids are messy, that this would be figured out. Every time I texted BC Exterminators it was like talking to a boyfriend who couldn't understand why sleeping over at his ex's house was such a big deal. Every mouse dropping "was probably old, have you considered a deep clean?" (even the ones in the middle of the floor, right after our housekeepers had left.) Every mouse "was probably the last one". We asked for advice every time. I asked if I should throw away furniture. I asked if we should move. Every time they downplayed it. And to be abundantly clear, I have trusted Oswaldo and the many other exterminators who arrived to enter our house without us there, but that's because for a while I was seeing them more often than my parents. Ultimately, I was not paying them for their company, I was paying to get rid of mice, and I can accurately say there are still mice in my home.

I did not know it when I hired BC, but despite what they said, anticoagulant rodenticide *does harm…read moreand kill* unintended animals. ( BC just commented on this - they did not complete the job correctly, they were not honorable as described. What I am saying here is in fact true and there's a lot you can research on why not to use rodenticides or any poison, or glue traps. They don't solve the problem and cause horrific suffering unnecessarily.) When rodents - mice, rats, even chipmunks, or smaller squirrels - eat the bait, they don't die quickly. They die over several days, 3 to 5 days actually, getting slower as they get sicker. This makes them easy prey for all sorts of predators, such as owls, eagles, hawks, dogs, cats, foxes, and many more. The way to stop rodents from getting into your house is to find and thoroughly seal all access points. Once that has been done, you can use snap traps or the bucket method to catch any rodent that were inside when the openings were sealed. District Wildlife Solutions is excellent at that, and because they are Humane, they are Recommended by City Wildlife, DC's Wildlife Rehab nonprofit. We should never use poison, it causes horrific pain, suffering, and death, not only to the rodents, but to animals both up and down the food chain. BC and most pest companies say that the poison only impacts rodents, and that's flat out wrong. Always avoid poison. To research it, ask for the specific name of the poison and google it along with "secondary poisoning." Several cities and countries have banned rodent poison because it is an indiscriminate killer, and if you don't see the entry points, other roads will continue to get in. So rat poison doesn't solve the problem and it causes a lot of problems. If you don't know that your dog or cat has eaten a poisoned sick/dead rodent, by the time you get them to the vet, it's usually too late. Have you seen foxes with mange? That is often caused by foxes eating poisoned rodents. Just make sure your building doesn't have openings that are access points, and you will protect our native wildlife and domestic pets. Don't let BC or other companies say that genocide or glue traps solve the problem, they do not, and they cause horrific suffering to both rodents and non-target animals.

Potomac Pest Control has been excellent to work with. We live in Reston in a wooded area behind a…read morelot of trees, so we assumed some level of pests would always come with that. But even with that setting, they've helped us get to the point where we really feel like we can have a pest free home. Our main concern was gaps in the basement that were allowing insects to get in, and they were the only company that said they could fill those gaps. They also sprayed the perimeter, and since starting with them, we've seen a huge decrease. They are professional, reliable, and easy to communicate with, and I would definitely recommend them to anyone looking for effective pest control.

Tenant found a mouse in a studio apartment. Put out five inquiries on Yelp, and Potomac was the…read morefirst to respond AND they said they could come out same-day to remove it and check for an entry point. Cost = free inspection and $250 flat fee to plug holes, set traps, etc. John from Potomac came out, plugged a few holes, sets some traps and then charged me LESS than the estimate because the job was straightforward. Quick response, courteous communications, same-day service, more than fair pricing. Highly recommended.

I am not sure where the reviews coming from in Yelp about this company. But me and my wife got…read moreexcellent technician who helped remove baby birds living in the half bathroom vent. I lack the tools I needed to do it myself during Mother's Day, and I am soo busy. I wasn't gonna let birds take a chance to die so I called yesterday and got scheduled earlier today.

On November 25, 2025. Two technicians came out to repair damages done by a raccoon that was trapped…read moreand caught. Once repairs was completed. The technician came with the receipt I paid and then he says I have another piece that needs to be put on, I'll come out Monday And put it on after he was paid because I would not have paid until the job was completed.Now I realize he was being deceitful and a con because he should've told me that before accepting my payment. It is now Wednesday 12/4/25 I've reached out to the local office twice. The second time I was sent to voicemail and I haven't received a call saying what the status is and when someone is gonna come out to complete it. I also asked for before and after pictures and he confirm when I paid him that as soon as he got in the truck, he would email them to me. I have yet to receive those either. I now feel ripped off and deceived be very cautious with using this company and make sure everything is on the up and up because before they got my money, the phone calls was coming in and the phone was being answered now it's going to voicemail. And the office is in on the scam also.

heard buzzing in my ceiling Safeway termite and pest control arrived within the hour and took care…read moreof a huge wasp nest in my attic! They are a family owned father and son who value your needs without charging you an arm and a leg! I have used them now for many other pest control needs!

I am both terrified of and allergic to hornets/wasps, so when I found a massive 2 inch wasp flying…read morearound my bedroom on a Saturday I had no idea what to do. A quick google search led me to Safeway (and Serge) who was able to come out within 15 minutes of contacting him! He not only took care of the problem, he led me on a thorough inspection to make sure there weren't any nests, and assured me he'd be there to assist if any more appeared. He was also just very kind and professional. Would highly recommend!

I needed a bee removal service, so I went to submit a service request. A few places reached out to…read moreme within minutes. One place, however, went a step further, saying they could help and asking for my number. I provided my number and received a prompt call from John. He asked for a few more details and my address. He was at my residence within about 20 minutes. He assessed the problem area and explained exactly what was needed, which was more than just a bee removal service. I really appreciated his help. He was very professional, and I would use his services again. Thanks again, John!!

I'm so glad the algorithm made this company available to me...I would have never found it on my own…read moreand now John and his team are locked in for life! John came out because I had a problem I wasn't even aware I had, not until the evidence of what the critters left in my pantry that is and after my stomach unclinched I jumped on Yelp. He gives you 2 solutions to address and combat the problem and he didn't try to upsell his services which I appreciated and the work also comes with a re-service guarantee so there's value for you buck right there. His work was clean and his humble and calm demeanor was very nice to see. This is the go-to recommendation for all your pest needs both inside and outside your home.

Highly recommend Pest Notch & Control Solutions. We had…read morewasps swarming a bush in the front of our house and a nest forming under our main entrance. With a 10-month-old baby and a dog at home, we wanted someone we could trust to handle it safely and thoroughly. Eddie was fantastic from the first message. He responded quickly, gave a fair upfront price, and was patient answering all of our questions (and we had a lot of them). On the day of service, Eddie did a thorough inspection of the entire property, treated the perimeter, soffits, windows, doors, under the deck, and the shrubs. He explained exactly what product he was using, walked us through how long to keep our baby and dog away from treated areas, and made sure we felt comfortable before he left. Friendly, knowledgeable, professional, and clearly takes pride in his work.

Pest Notch was great! Came same day to take care of wasp nests. He found some additional ones while…read morechecking around. The price was super reasonable and service was as fast. Recommended to all my neighbors.

AT&R was exactly what I needed! While there are many companies that offer a monthly pest service…read morefee-based service, AT&R finds the root of the issue and fixes it permanently. I wish I had called them years ago as there are no more mice in my attic. AT&R not only has high-quality expertise and I also found them professional, courteous, prompt, responsive, and reasonably-priced. I wish I could give them more than five stars!

We went on a recommendation from a friend who had a mouse/rat problem. Not only did he find the…read morelocation of them coming in, he found the dead one in the wall! So when I had a mice (plural) problem. I Was setting traps myself and I went around and sealed any holes to the house. Still was getting mice come in. I new who to call, Phil went around and found many places they were getting in and showed me evidence( mouse droppings and chew marks). I was simply amazed at all the spots he found. I would never thought to look at all the places he found. He fixed the holes for a reasonable price. I set traps and caught a bunch of them. I was mouse free for almost 5 years! Until a week ago my dog caught a mouse (yes, my dog got it). So I knew who to call! Turns out, after my roof was done they undid what Phil had done 5 years ago. Can't say enough on how great they are. He will do the work for you or tell you how to. Also a gives tons of information on how to keep mice away and off your house. Where to put traps and what traps to use. Highly recommend!