Always do a great job and turn it fast. The people behind the counter are so friendly. They even…read morewelcome me by my first name when entering. Great customer service and value.

I really wanted to like Reid's Dry Cleaners because the staff was genuinely friendly, but…read moreunfortunately my experience was frustrating. I dropped off 7 of my husband's shirts to be laundered with no starch, which is a pretty standard request I've had done at multiple cleaners without any issues. When I came back to pick them up, I was shocked to be charged $70. When I questioned it, I was told they had gone ahead and dry cleaned the shirts instead because they "didn't fit on their machine," charging $10 per shirt. This wasn't what I asked for, and I wasn't contacted beforehand to approve the change or the higher cost. If a service can't be completed as requested, I would expect a call before moving forward with something more expensive. While the staff was kind, the lack of communication and unexpected pricing means I won't be returning.

The cleaners created two punctures in my jacket. I asked…read morethem to pay for the repair. They denied responsibility. There are better rated dry cleaners nearby. I won't be going to Westbank Dry Cleaning any more.

We have been using WDC for 15 years without incident. Always polite, good service, good value…read more It's a neighborhood cleaners in a great location.

I have been a regular customer here for the past six months, since moving into the area. I found…read morethe prices decent, and the specials pretty good. However... I really enjoy giving a good Yelp out. But this won't be one. In particular, I utilized the $1.39 men's business shirt laundry special on Wednesday's in conjunction with the Same Day Service before 8:30 every day. I would rush in around 8:29 on Wednesday's with a suit or two and a couple of shirts. Every week, the same girl helped me. Today, I rolled in as the clock switched to 8:30. The girl just laughed when I told her I was hoping to squeeze my order in under the wire. She continued laughing at my distressed pleas. "It says BEFORE 8:30!" She rebuked. Finally, in a last ditch attempt to get reprieve, I asked "Are you telling me you've already SENT the same day stuff?" Her reply: "It says BEFORE 8:30!" Followed by lots of laughter. When I got back in my car, the time was 8:31. Makes me wonder if I was even late in the first place? Take a guess whether I'll be coming back to this establishment.

Brought several pants for repair and a shirt for cleaning. Overall the service and experience was…read moresolid. They removed gum from my shirt and repaired the four pairs of pants for $40. The assistant warned me several times that they may charge me extra for cleaning, but I kept insisting that I didn't want that. I was worried that would jack my bill up $25. Thankfully she noted not to clean them (they didn't need it) and I didn't have to pay. Service took a little longer than expected, but this wasn't an urgent order for me. I'd go back.

Sadly, the service has gone down since the change of ownership. When I dropped off my shirts for…read morelaundry, like always, I inquired about the new rates. I was told one thing then when I went to go pick them up, the rates have gone up significantly also the shirts were dry, cleaned when I had asked them to be laundered. No apology, nothing done to make it right. We won't be using them anymore.

Been a customer for 19 years and always satisfied with the prompt and quality service. Take your…read morebusiness here and you won't be disappointed!

Ian's is one of the few dry cleaners in town that does leather cleaning! I had two jackets that I…read morewanted cleaned, and Ian's was SO reliable and communicative during the entire process. It is a bit expensive to do leather jacket cleaning, but for the experience and process, I would say it was totally worth it. They texted me to let me know when they would arrive to pick up and to drop off. They gave me a clear time approximation and even beat it (they estimated 6-8 weeks but I believe it only took about 2-3?). My jackets came back wrapped really nicely, and the delivery driver took proper care to deliver at my door. In fact, I wasn't home and she asked how I would like my jackets to be dropped off. The thoughtfulness and consideration Ian's provides can't be beat. I also appreciate that they have an app so you can easily plan your pick-ups and drop-offs. If I have any articles of clothing that will need dry cleaning in the future, Ian's will be top of mind.

Ian's still delivers - literally Mobile dry cleaners and…read morelaundry They pick up your clothes from your home or office and deliver it back to you in three days They do a great job on both pro cleaning and laundry services... Reasonable prices great quality... Fantastic provider. Check them out you'll be glad you did

Jason at Parmer location is excellent. Young man dilligently works hard, & takes time to make sure…read moreyour clothes are cleaned correctly.

horrible service. Manger is very rude and unprofessional. They lied to me twice about my clothes…read moreand even lost my clothes. When I came here to get my stuff nobody knew where my stuff was and then gave me back dirty clothes that I paid to have dry cleaned. Don't go here! It's horrible.

relaxing place to do your clothes, blankets and anything that needs washing. Very clean and…read morespacious, lots of machines, all sizes. A pleasant attendant is there to help you and also there is a deop off service. Best Landramat Ive been to in years!

I had to use their service on a weekly basis, the first time I did they delivered my shirts all…read moreWRINKLED and packed inside a plastic bag. I called and NOBODY returned my call, everything had to be done via email. They came back the next day and had them fix their mistake by redoing my shirts and asking them to deliver using HANGERS to avoid wrinkles. I placed 2 orders and it seemed that everything was fine until yesterday when they did it again, my shirts were delivered WRINKLED and packed inside a bag. I called their customer service number twice yesterday and once today and nobody has called me back, HORRIBLE CUSTOMER SERVICE if I had a different choice while I'm in Austin I would definitely use that and not this company.

I frequently do laundry in this store - they owner is friendly and typically accommodates late…read morerequests or is very upfront in letting us know that it doesn't work if she's busy.

This place re did a zipper on a coat 5-8 years ago for $85. High but was good work. Today I asked…read moreher to put a 1" x 3" patch on a jacket and she was going to charge me $45 and it would take a week. I went 3 miles up the road and got it done instantly for $15 Your customer service is weak, your return times a horrible Can't support a business that doesn't want your business. Trash!