I am an owner and I deal with a lot of property managers. If I can use 3 words to describe…read moreprogressive property management, I would use "drag", "ghost" and "cheating". Unitiey and Cecilia are the two leasing managers I worked with and they suck. I'm risking my payout by writing this. I still have not got a penny from ppm after a week the cashier's check was deposited to ppm's account. Unitiey did great photos and great listing description and hosted 2 open houses and was able to locate a tenant for me within 3 weeks. I acknowledge her effort and give her credits for great marketing skills, but I scold her for missing most important point of being an owner's representative. She 1st didn't send out an inspection report before releasing keys. And I was told she would send out on 2 days before moving in. 2nd she released keys without my approval and without a renter's insurance policy in place, which were all agreed upon in lease. 3rd she omitted checking the interior of appliances and omitted dirty and unclean conditions of the fridge and then later on after moving in told owner it's "damages" in her inspection report sent 5 days after moving in .this is ethical issue more than breach of fudiciary duty. If she knew the issue, whyndid she release the keys unauthorizedly? if she omitted the issue, why did she use tenant's provided photo in her report. She is literally cheating on her inspection report. During the process, she asked me to reduce price because people is withdrawing their application, and 20 minutes after i said fine, let's reduce price, she told me ok, we have an application. She literally withhold that application information to push me for price reduction. When i confronted her boss about this, her boss explained that those 2 candidates didn't meet my qualifications requirements because I prefer dual income and no pet. I 'm like, they have 680 plus scores and have 3x income and they have enough qualifications and visited open houses. they are way better than the recommendation she made which had 2 collections and 634 fico. She even missed 1 collections from this candidate and she calls thos 680 plus one not "qualified " ? Cecilia's story is simple. she is a ghosting expert. Last week, because of unitiey's ommition of the fridge condition, tenants wanted to have a replacement fridge. So i drafted the fridge addendum and asked tennats to sign. One signed last week and the other one hasn't. I constantly asked her to remind tenants to sign promptly so we can move forward with an agreement and tenants can have the new fridge. From friday to today, no response from cecilia and my movers showed up at the door and wanted to have access. called her texted her and again, no response. had to call her office front desk to get connected to her and again she said she doesn't know about the signatures. I had to drop by and we heard water is running inside of the home, side gate was open, and water meter was running and had to text her and advised her this is an emergency situation. we got in after notifying her. and she then texted me I didn't give her 24 hour notice. Come on, imhave been asking for approval since last friday and she ghosted me like forever . i am done with progressive. btw, when you have minor issues and you need help. the entire office was just silent and owner would ghost you as well. Deven was the only one that can actually get things done and tried to help. he had to jump in to draft the lease and unitiey and cecilia would play ghosting whenever i really needed help. I mean, tenants are great qualified tenants and what they asked are reasonable and understandable. they were filtered off by progressive and I basically did all the screening myself because progressive failed to do their job. Btw, progressive sent me termination notices after their own omissions on inspection. I said fine, I'm gonna terminate you and are you open to do it by end of this month? deven said fine on the phone. When i actually switched the pm, cecilia said you didn't give me proper notice. I'm like, what the ?!! you terminated me and now you are complaining i didn't notice you..

I am a tenant and have rented a property managed by progressive and Greg for almost 8 years and I…read morehave to say that they are the most professional honest and fair property management companies out there for both their landlords and tenants. Greg has responded to all of my service calls and always resolved the situation. I have already referred few friends there and If I ever own an investment property, I would have no hesitation hiring him to manage it. I highly recommend progressive and Greg Nowling for both landlord and tenants .

They pretend like they're doing you a favor by existing. They're rude and obnoxious. They look down…read moreat renters and have said they're being lenient. All this, as well as being the reason your rent is higher than it should be. These kinda people are the reason there is a housing crisis.

We rented with Bento for 3 years and it was an amazing experience. They are very responsive when it…read morecomes to our questions, calls and emails. Everyone who works here is friendly, all the maintenance requests were dealt with in a timely manner. Moving in and out was a very smooth and easy process. I definitely recommend renting with Bento.

As a owner, I've trusted vantage to manage my property for years and couldn't be happier. Chris and…read morethe team are responsive, transparent about costs, and quick to resolve tenant issues and maintenance requests. They stay on top of lease renewals, rent adjustments, and local regulations.

As both a renter and a landlord for almost 40 years, I have to say that I was deeply disappointed…read morewith my interaction with Vantage Property Management. While the initial month was positive when my daughter rented a property under their management, things quickly went downhill. This reached a nadir over the final two months of the lease. A number of charges were posted against the account. While I can appreciate that utilities need to be paid, I don't understand how it is possible that an entire year of charges accumulated on the management's end without any notification to the tenants. It is inconceivable to me that any company with cash flow controls would let this happen. Further, I never understood why some miscellaneous magically appeared on our bill. As an example, we were asked to pay a $100 charge for "stucco." There was no accident. There was no damage. This was suspicious. Another example of this company's bizarre management of funds is that our family received a legal eviction notice AFTER our daughter (and all her roommate) had moved out of the unit. HOW DOES THIS HAPPEN?!?!?! The final straw occurred three weeks after vacating the rental unit. There was a $1300 charge against the deposit for painting. This was after getting the "all clear" from the management during the move out inspection. How is it possible that routine expenses should be charged against our deposit. Watch out for this company and be very, very cautious if you either rent from them or engage them to manage your rental property. If the way they pay attention to their cash flow is any indication to the way that they pay attention to the properties, look out!!!!! I would NEVER ever have anything to do with them in the future.

Top-Notch Property Management! I've been using Ron and his team to manage several of my rental…read moreunits, and they have been absolutely great to work with. They are real pros, know the market inside and out, and handle everything smoothly. Plus, having a local brick-and-mortar office right on Route 66 is a huge plus for clear communication and easy drop-ins. If you need a management team you can actually trust, look no further.

I have been collaborating with Ron and Sandra for more than 3 years, they al strive for excellence…read moretaking car of my need regarding my properly, every year they will do property check for me, overall I am very happy and i am considering more collaboration with them! I would highly recommend reaction property!

I've rented a house through Carroll for 11 years now. They've generally been professional, helpful…read moreand perhaps most importantly accessible. Our house has an issue with sewage backing up and I've been able to call Eric and get a plumber out generally within the day numerous times. Hopefully our move out will be smooth. I'm surprised at some of the negative reviews.

I have nothing but good things to say we've been in our rental going on 3yrs now. This management…read morecompany has taken care of us and we have taken care of our rental home with no issues as far as communication. We provided everything they asked for up front and our move in process was in a matter of three days. When you have good credit, income and docs to prove moves are easily made.

Entire staff is great and easy to work with. Very detail…read moreoriented. I highly recommend.

Going on to 4 years or renting our condo. HMR property…read moremanagement has been awesome. Even with all the HOA hoops they make you go through every time anything is needed. They do routine check ins and respond quickly to any issue. The application process was very thorough and I am happy to say it has been a great experience and recommend them to anyone who is looking for a safe and efficient place.

We've worked with this property management company for the past year and have had a great…read moreexperience. The team has always been professional, responsive, and easy to work with. What we appreciated most was how organized and proactive they were throughout the entire year. Maintenance requests were addressed in a timely manner, communication was clear, and they consistently made us feel valued as clients. We truly appreciate their reliability and would definitely recommend them.

We picked them to manage my mother in laws property. Hass was upfront, transparent and answered…read moreall questions we needed. When we met Hass to discuss our needs he was great, not pushy or "salesman" tactics and felt like a good fit and someone we want on our side. Highly recommend.

I believe this property management company is the best I have ever encountered. As a former DRE…read moreauditor, retired in 1997, I have extensive experience in the industry and currently provide consulting and expert witness services for property management. I highly recommend that you engage this company--you will not regret your decision.

I've been a long-distance landlord/homeowner of a rental property managed by Landmark Property…read moreManagement for over 10 years, and from my perspective, Skip Bressler, Andrea, Jessica, and the rest of the team at Landmark are truly extraordinary at what they do. Not only are they open from 9am-9pm, seven days a week, but they are on-call to both tenants and owners at all other hours as well. There is tremendous reassurance in knowing that at almost any hour, if a question or problem comes up, they will answer the phone and handle it immediately. They are fair, ethical, honest, excellent communicators, charge a very reasonable management fee, and are fierce advocates for BOTH the rental tenants, and the owners of the properties they manage/rent. The result of this, in my experience, is very low turnover which means stable rent for tenants, and stable income for owners (and not losing months' worth of rent when tenants move!!) Landmark has partnered and brainstormed with me to come up with creative and equitable solutions for every issue that has ever come up regarding my rental property, sometimes spending hours talking with a tenant on my behalf (so I don't have to do that myself). One such instance of this was a recent dispute between the tenant and the HOA of the neighborhood, and after a series of interactions with the tenant, Skip was able to advise me on ways to approach the HOA to ease the tensions between the two parties while not exposing me to any breaches of CA landlord-tenant law. They are not attorneys, so they don't provide legal advice, per se, but I have always felt extremely well-taken-care-of by them the entire time I've been an owner/client. I truly love working with Landmark.

The personnel are very professional, attentive, and respond quickly to tenant needs. Tenants are…read moreinformed in a timely manner regarding inspections and required maintenance.

While the property owner was always a pleasure the few times we interacted, our overall experience…read morewith the property management company left a lot to be desired. Getting ahold of management was consistently difficult, and they frequently gave the impression of being distracted or dismissive. As tenants, we rarely reached out unless it was for necessary maintenance issues. Furthermore, we actively assisted them with finding new tenants before, during, and after our transition out of the property. Despite our cooperation and efforts to ease the turnover process, communication regarding final move-out procedures remained difficult, rude, and dismissive, reflecting a disappointing lack of professional courtesy and mutual respect.

As someone who spent several months searching for a place to accommodate my family and me, I am…read moretruly grateful that God led me to Clockwork Property Management and to Leah. From the moment we met, her warm and welcoming spirit immediately made me feel at home. Her professionalism, attentiveness, prompt responses, and consistent communication throughout the entire process were exceptional. I also want to express my sincere gratitude to the entire team, including Brent, JP, Karina, and Derek for their kindness, patience, support, and transparency every step of the way. They made what could have been a stressful process feel smooth, reassuring, and positive. Most importantly, my family and I truly appreciated being treated with fairness, respect, and without discrimination. Thank you for trusting us to care for the home you are leasing to our family. That trust means more than words can express. If you are searching for a home or looking for a property management company you can genuinely trust, I highly recommend Clockwork Property Management. We are truly grateful for the wonderful experience from beginning to end.

Per Brent's request, here is the screenshot of the maintenance request that was "completed" but…read morenever completed. Again, the property management service is absolutely non-existent! I still have mold on the AC unit that my family is breathing in, a broomstick as a locking mechanism, the owner's mattress, and a washer and dryer that aren't working properly, and I am in no physical condition to put them out on the dirt floor of the house. It's unbelievable that the property manager would want such a beautiful neighborhood exposed to this type of behavior, yet the owner stated she would get the AC unit maintained in January and then disappear for 8 months, only to reappear with the heroes who come in, take pictures, and raise my rent. Great job Clockwork Property Management!