Attitude!!!! Cashier had an attitude. Told me the entrance was on the other side. Ok I said. The…read moresign is convoluted it says" start your DSW experience here. No where does it say enter here. Last time I was there people were going in the other way. How am I supposed to know this.

I'm very happy that DSW has taken over the space Filene's Basement previously occupied in South…read moreShore Plaza. I love the selection of DSW but didn't like that I'd have to drive to the North Shore or take the T into Boston to visit them for shoe shopping. This store is one floor, but still houses a lot of shoes for both men & women. The prices are reasonable and there are often sales for DSW rewards members. (It's free to join the rewards program and I recommend doing son.) There is a clearance section in the back of the store divided by sizes, so sometimes you can find a gem there. The one problem with this location is there is no cell reception or internet service, so your cell phone battery can drain searching for a signal while you browse. They also ran an offer on Facebook to promote their store opening ($5 off) but you could not pull the offer up on your phone in the store due to the cell phone dead zone. However, the sales associate who checked me out took the $5 off with no problems, completely understanding why I couldn't pull up the offer on my phone. So, make sure you print coupons that aren't stored on your rewards card before heading to the store. I'm looking forward to lots of future shopping trips here.

Went shopping and only one cashier available, Stephanie; whom did a fantastic job in providing the…read morebest quality customer service; due to lack of staff working; had a big smile servicing the shoppers! She was very knowledgeable and friendly and made my shopping experience great as I have not stepped foot out of my home to perform any outdoor/shopping for the longest time! Just want to acknowledge her hard work and friendliness in providing the best customer service possible, by herself, with little help! Where are the other employees? Assuming slacking off or not showing up for work, which is a known issue for all companies...those slackers needs some additional trainings or DSW may need to re-staff and have Stephanie run the store!

Great service and great prices great service and selection of shoes are amazing and if they don't…read morehave it they deliver for free 4 to 7 day.

This new management team is completely running the mall into the ground. Kicking out long time…read moretenants to build a "trampoline park" is just so ridiculous and what they're doing to the inside portion is even worse. It looks horrible. Maybe you could've put actual stores that people like going to in there and not destroy the place with some childish play place. Unacceptable

This place calls itself a mall but its an absolute desolate dump of a shell of probably its former…read moreglory. The only thing inside this nasty place is a decrepit nail salon, a run down oriental carpet dealer and the back entrance of Barnes and Noble and Wines and Things. the rest of this mall is either closed or turned into outwardly facing stores like Kohls (largest Kohls I have ever seen) or a run down nasty Petsmart, Barnes and Noble and Party City. Office Max went out of business and some of the other smaller stores are on their last legs. The Taco Bell and Panera in the parking lot are the only busy things bringing traffic to this dump. Horrible and should be shut down.

I have multiple feet issues and thankful to have an employee, Diane, help me find the right shoes…read more Very knowledgeable and pleasant. I hope she remains an employee there.

The absolute worse service in the entire world. We were ignored for 30 minutes after calling first…read more The manager just ignored us and took someone before us after we were waiting for 20 minutes with a very active toddler running around it was not easy. Do not go here if you have a toddler and want even remotely decent service. I will never come back and tell everyone to never come here.

i bought a pair of expensive picolinos leather boots. in less than 8 weeks one of them had a boot…read morethat separated from the heal (note to never buy Picolinos) and they refunded without any hesitation. Amazing customer service!!!

They were rude. I was addressed as sir may I help you and I am a female but not dressed up to their…read morestandards. I didn't replace a sneaker back on the shelf and was asked if I wanted the item. Felt so disrespected. I would not recommend shopping here .

My very time at a MonkeySports Superstore. I usually shop at MonkeyGoalie.com that is affiliated…read morewith MonkeySports. When I say this store is ginormous, it truly is. They carry hockey, lacrosse and baseball items only and it's wonderful for my son, except I left spending over $600. Bella was great at helping us but I had to go to the register to let her know we needed help in the ice skate section. She radioed for someone to go help us but no one responded so she ended up helping us and checking us out. We were pleasantly greeted when we walked it but it appeared as if no wanted to really work. They have ample equipment and a skate sharpening area. Everything is neatly organized by sport, making it easy to navigate and shop. I would return because they have things we need but they've gotta work on their service. There's ample parking.

When I spend my hard earned money I want to have great service. Now typically I don't expect this…read moreat retail store as employees are most of the time not selling their own products so the passion is not really there. The complete opposite is here. This means even more to me as the money being spent is all donated to help the youth of Brockton. Thanks to Joe, Debbie and Max, I won't shop anywhere else for my lacrosse needs. They take such pride and ownership into their customer service that it is as though that are family and they built the building themself, brick by brick. Pride in their work is an understatement. There is no question or need they can't help with. A true family feel, this store is a hidden gem!

Normally, if I return an item without a receipt, the stores would issue me a store credit. But this…read morestore (705 Granite St, Braintree, MA 02184 United States) didn't do that. I like shopping here, but I'm disappointed with this kind of customer service. So, in the future, I'll prefer to shop at other stores as TJMax or Marshall...

I went to Burlington on 705 Granite Street and after waiting in line FOREVER to pay, the cashier…read morestates they "ran out of bags" and the customer must pay 10 cents for SMALL felt(recycled) bags. Poor POOR Poor!!!! I went to 400 Grossman Drive location...same day...they have big plastic bags...no 10 cent fee! Corporate Greed...thats all...went to Somerville location,they're charging too for bags but at least they're a much much bigger recycled bag...

This place no longer exists. Which is a pity since it was a reasonable option for jeans.read more

Going out of business. Even with the closing their prices (with sale) are higher than other…read morestores. Staff is rarely pleasant and not a surprise all stores are closing. There will soon be nowhere else to shop besides Bezos' world takeover.

the layout of the entire plaza is so spread out and detached from one another -- there are at least…read more5 parcels of retail areas that are separated by traffic -- making it too exhausting and even dangerous to walk around on foot (and it's outdoor!), but it's ridiculous to store-hop on wheels. maybe they design it for the "1 destination, in and out" shopping style? if so, then they are quite successful. but even the traffic flow layout it's just plain ridiculous, bordering on hazardous. in an attempt to prevent speeding, stop signs and raised dividers are everywhere, which is fine by itself. but the overall design just makes one feel like they're in a corn maze, making stops and turns every 3 seconds. going from Washington Street to Shaw's averages just about 13 turns/stops. landscaper needs to be fired as well. why are tall grasses placed so strategically that one would almost think that they did it on purpose just to block drivers' sight line for oncoming traffic? not like they have something against car insurance company... maybe it's just me, but for the number of times i come here, that's bc i know there's a store i need/want to visit. with the current layout, there isn't much chance to wander around to "see what's there". you must know where you need to go coming in, and you won't realize that some shops have existed no matter how many times you've been here.

This place will be completely vacant someday in the near future…read more Things just keep on closing, and in place, futile and incompetent businesses continue to open. GAP, Bath & Body Works, Hallmark, Hilliard's Chocolate, Talbots, and the list goes on and on. Places just keep closing. And why, you ask. Well, I am almost sure I have the answer. Location. It's in a remote location away from major highways and lots of traffic. Even though a fair amount of people from the local Canton, Sharon and Stoughton area do come here, there isn't enough to make it a destination for shopping, there just simply isn't enough. Plus, lots of the chain stores here are not competitive with their counterparts... Shaw's here doesn't compare to the brand new Norwood Shaw's (that was just renovated), Marshalls here doesn't compare to the also brand new Westwood Marshalls (well, it's ok), and more and more of the other stores people just do not go to. The current list of stores consists of : Starbucks UPS Store Bertucci's Partners Urgent Care (coming soon) Orange Leaf Five Guys Olympia Gourmet Garden Mattress Firm Shaw's Village Toy Shop GNC GameStop SuperCuts Verizon Paper Store Marshalls Chico's LOFT Shoe Dept. Halfway Café Snip-Its Ceramics A La Carte Boston Sports Club Artin Fine Jewelers Elements CVS and a few other shops This place did used to be great when it was an actual mall, and there was actually an atmosphere, but know it's gone with the wind. Check out other shopping centers (like the Natick Mall, Legacy Place, and others) for the "new" style of shopping centers. 2 stars.