The clothes are cool but the sales associates are terrible. I have gone in multiple times and I…read morehave never been greeted when I walk in the door, but the sales associates jump to greet other customers and help them out if they are older or look like they have money. I went into both stores on Newbury yesterday and had the same experience. Will not be going back.

I went here with a friend to go shopping for a trip, the employee was only helping my friend,…read moretalking to her and finding her clothing while i stood there and looked on my own. It wasnt until the end she showed me a pair of shorts after realizing i was just standing there quietly for about 15 minutes. Mind you my friend is a much smaller size than i am. It was truly Disgusting and hurtful. I was already having a rough day shopping because of my insecurities, ill never be back.

This is what real customer service looks like. I went into the store just as it opened and was…read moregreeted with a smile. The saleswoman answered all my questions beyond my satisfaction. She gave me a selection of clothes to try on and suggested additional items based on my thoughts about fit and style. When the items I wanted were not in the store, she proactively searched for them online and told me what I should purchase. I wish I had gotten her name, but she is the person who physically opened the store on Monday, July 28. She made a lifelong customer very happy!

Writing this review about the Levis store in the Seaport district of Boston. To shed a little…read morelight on the incredible experience I had there, I got off the Salem Ferry running to an appointment and perfume exploded in my bag. My phone was dead, I was a bit of mess. Not sure if I wanted to buy jeans at full price knowing about sales going on online. TMI. Having worked in customer service a lot over the years, I am well aware of how difficult people can be. I was the difficult person today. From the girl in the show room - which is small but lovely and very well stocked to the ANGEL in the dressing room that was patient while I tried on about 10 pairs of jeans - I found the perfect outfit that fixed my incredibly bad day. Patient is not coming close to giving her credit. She offered her input, sizes and was so kind. What a wonderful place. Thank you. In case anyone cares I ended up with 501 originals length 30 and I'm 5'4. I think they run true to size - I'm in between sizes so don't quote me. They're my favorite.

Service- Jennifer was awesome and helped me out. She gave me very honest opinions for jeans…read more Selection- So much! Value- I love Levi's jeans! Got a pair off Amazon ages ago and wanted to exchange these for a darker shade. So worth the price you pay.

The cashier, Vannie was very disrespectful and non accommodating. She lacks professionalism and…read morecourtesy and more so lacks common decency. She told us to move out of the way when we were next in line to checkout because the people in front of us could not make up their mind on clothes size. instead of allowing is to check out, she shoo'd us away. Levi management needs to either retrain her or fire her.

Great range of quality products and deals to be had! Walked away with several items I didn't know…read moreI needed. Have fun shopping!

Cool & unexpected finds! Great range of more upscale brands at fair prices. Found the cocktail…read moredress I didn't know I was looking for.

Went in there asked a couple of questions - rude rude rude. Customer service sucks…read more They have a good selection of stuff but RUDE as can be.

Well, I can say I have been in a couple of times to try and sell some clothes. Clothes thrown on…read morethe floor and then said sorry. I know I'll never try that again. Seems they only want the high end stuff. I know I will not be gong back and do not recommend going here. Well I guess leather and suede pants do go out of style. Glad to see I'm not he only one that has had such experiences here.

I was here on Boxing day, and didn't find rude attendants. So I'm guessing it might be an issue of…read moretaste and brand. They weren't holding our hand or anything and allowing my cousin and myself to browse freely and independently. Compared to something like the service at Aritzia in Prudential, this boutique style store might just have a more hands off approach. I wish I had thought to take photos up front. The business photos here are outdated. And the clothes though exorbitantly priced, were beautiful and in vogue. My cousin thought the curation of shoes was great and I certainly favored the denim options. The first time this store caught my eye was from a bus tour in NYC and I couldn't stop to visit at that point. Loved when I saw the same cut out formal wear on display in Boston.

I would be hard pressed to find a store with worse service than the Intermix on Newbury Street. The…read morelack of mere acknowledgment upon entering takes rude to an entirely new level. I shopped the brand in NY and CT for over a decade and now solely use the Boston location to try on pieces I then order off the website. They are pretentious and scan every customer down to the shoe and the shopping bag before deciding whether or not to even give a hello, let alone offer even minimal assistance. I've spent the entirety of my career in luxury retail and whoever is at the helm of training this team needs training them self. Unfortunate too because the brand run is great. i'll stick to .com

Needed a suit for a wedding and was on a budget. Owner stayed late and helped me pick out an…read moreamazing Italian suit, two shirts and two ties at a very reasonable price.

I've bought a few items here and highly recommend. Great service and a wealth of knowledge. The…read moreonsite tailoring is top notch as well. Like most things in life, you get what you pay for. The quality, craftsmanship, and service, are what sets Ostuni above the rest!

you know- I phoned in to discuss what I had in the way of used clothing- for possible Sale- that i…read morewill never fit into again. The gent that answered- was great, very patient- personable, he heard my story- what else you got? what size suits- etc. no rush, no hassle very polite. They had sufficient stock at the time- so maybe some other time when i visit Mass. ave. we can make a trade-in- give some gently used mens clothes a new home- This facility with this kind of staff- is surely worth a visit if you are looking to buy- Cannot imagine you NOT being treated with respect- from a Gent. that knows clothing- and it's worth. my evaluation, for your consideration- from an ole Geezer !!!!

Staff was extremely rude to me. Also, be sure to check your suit thoroughly before buying. Got sold…read morea suit with moth holes they wouldn't take back.