Great crew: Jonah, Mia, & Abraham. They really worked hard and miraculously got our couch up the…read morestairs to 2nd floor. It wouldn't fit in th 1970s era elevator. You couldn't have more conscientious workers Thanks again!

My wife and I used this service last year when we purchased our house. We were sent 3 of the…read morelaziest people I have ever seen, they could not cube out a van to save their lives. My brother-on-law moved 3 trailers full of stuff, going back and forth from Hugo to Blaine before they even got to my house the first time, we all left at the same time. I think they were intentionally slow so they could charge us 4x's the amount quoted to me for an entire day (which is only 4 hours for them). They also broke multiple items, even with their "insurance" I was not reimbursed for anything. I also had to have them correct the contract 5 times before they actually got it correct. This company is horrible, if I could give them negative stars I would. This company is so crooked they are a circle! Response: your crew did not take an unpaid lunch break, it was included in the time they added to my bill at the end. They also very much pressure me to tip them because, as they put it, "This company does not pay us very well." Not only was I quoted roughly $1500, and it ended up costing me almost $5K for the service, I ended up tipping them because they know where I live and I didn't want anything to happen to my wife, and your crew took more breaks than they actually worked. Regardless of what you say, your company is crooked, incompetent, and needs to be put out of business. My next report is to the BBB!

Update, 11/21/24: Lawyer has been retained, claim has been filed. Be extremely careful with this…read morecompany, any decent company would have jumped at an opportunity to make things right - this one passes the buck. Unfortunately, during the move a leak occurred on a fridge that was moved - the company reconnected the power and the water line, returned the fridge against the wall, collected payment and left. Fortunately, I came back the next day to a vacant house to gather anything left behind, and found a wet carpet, a wet bathroom, wet hardwoods, flood ceilings, damaged HVAC, etc. The carpet is ruined, the hardwoods are ruined in numerous areas. I brought this to Tyrell's attention, and it has been brushed off by him numerous times. The company claims that the water line was "done as a courtesy", which I contest - the service was offered, and was paid for. It is estimated that I have $35,000-$40,000 in damages throughout the house. With that said, I'm not mad that it occurred, I understand these things can happen. What frustrates me is that after repeated attempts to gather the companies insurance information, they have refused to provide it. The companies website clearly notates that "We are a professional moving company in Minneapolis with the required licenses and insurance." It is a requirement that moving companies maintain insurance. It is my right to file a claim. The fact that they have been unwilling after numerous attempts to provide an insurance carriers name, let alone a point of contact or policy number, is highly concerning. I have contacted the Attorney General's Office, Better Business Bureau, Department of Labor, and will continue looking for resources to ensure that this is dealt with adequately. The main job of someone that runs a moving company is to deal with customer issues swiftly, and that has not been the case here at all. I would highly recommend doing due dilligence before hiring Tyrell's crew, they are quick to collect payment, but awfully slow to remediate any customer concerns.

These guys were on time, worked hard, and very efficient. One of the best movers I've ever hired.read more

Hard working, professional, nice guys. Really we're a great help to me both times I had them move…read moreme.

Worst movers EVER. Listen to me when I say DO NOT hire AAA Movers. I dealt with a guy by the name…read moreof Scott. He was very pleasant and called me several times to make sure I got the quote, if I had questions and eventually he matched our lowest bid from Matt's Moving. In hindsight I wish I had gone with Matt's Moving. I had a couple of friends that recently paid less than 1k to move a 5 bedroom house. I was quotes $1100 from Matt's Moving and Scott from AAA told me they could do it for $1100-$1600. I asked why the $1600, and he said he didn't think it would take that long and that it would be closer to the $1100. All they had to do was pick up my stuff from an inside storage facility. My unit was 10'x25', but I only filled 10'x20'. I moved all of my stuff without breaking anything in 3hrs to this facility back in the summer. My 18 yr old son helped the 3 guys from AAA. He ended up carrying more than half our belongings to the truck while the 3 guys sat on their phones, drank Gatorade and took their sweet ole' time. The moved like sloths. The longer they take the more money they get because you pay by the hour. They wrap ever piece of furniture with plastic and/or furniture pads and tape them up like mummy's. So on the bright side your furniture is well protected, but it is totally overkill. So keep that in mind, they will wrap everything and take their sweet ole time doing it. So I would recommend getting your own furniture pads and wrapping it yourself. one hour of the movers labor would more than pay for your supplies and then some. 4.5 hours later they finally finished loading the truck, but they couldn't get everything, so my son had to pack his car. why...because they bring all of this crap in their truck including a 4'x4'x4' box filled with their supplies...so keep that in mind too. They even left even more of their supplies at storage facility of which I got a nasty call from telling me they were going to charge me for all the stuff they left behind. AAA didn't sweep out my unit, my son did that too while they sat on the truck. Clearly one of the guys never had done this before because he was totally lost. Then the came to my house...nope...they went for lunch. Even though I told them not too. When they finally arrived at my home I only had them bring a few items in the house...about 5 things total and decided to do the rest myself. But they unpacked all of the rest into my garage. But did they do it neatly...nope! They placed furniture and boxes all over, I had to move stuff just to get the furniture out, it was a mess. SO I called AAA and asked what they were going to do about these lazy, worthless movers and very unprofessional workers they sent. They told me they never got a call like this before but from reading the other reviews here it appears this is a common experience. They charged my almost $1600. Then the following day they charged me another $260...I was livid! Worst experience, and the absolutely worse movers. Just so you understand my stuff came from a 2 bedroom 1600sf townhome...so you can see it wasn't even even close to moving a 5 bedroom house...and I moved it out of my townhome and into the facility in 3 hrs. When they finally left they took almost 8hrs...and didn't move hardly anything into my new home. And yes they broke something, and did they clean it up...nope...my son did! They absolutely suck, stay away from AAA movers! Update: SO below is the owners response. Did he address his slow movers, or how long they took, which wasn't part of the initial quote, nor the conversations that I had with the booker, which is that he thought they could do it for $1100. Nor did he address how they broke my stuff and didn't reimburse me for it, or clean it up. Class act is all I can say. Clearly read reviews of this company on legitimate sites. Not their site or their Facebook page where I'm assuming the reviews are fake. But look here, Reddit, and several other review sites...which is other people with similar experiences. BOTTOM LINE...THEY ARE NOT GOOD...PERIOD! That is all you need to know!

This was a terrible experience. they sent a guy out to do a work through to review the things I…read moreneeded moved and give me a quote. After being showed the materials to be moved, he didn't make any notes about the items to be moved, yet he gave me a quote. and I agreed on the price. When I talked with the owner Nick about the method of payment, he absolutely refused to accept a cashier's check. He was concerned about the check bouncing. I had to explain to him how cashier's checks worked. On the day of the move, they showed up in a Uhaul, one guy was late, and two of the 3 guys showed up smelling of alcohol. I walked them through the items that we had agreed that were to be moved. They told me that they were on a two hour schedule and some of my things would not be moved. Explained that I was simply paying to have my things moved, I didn't have control over how smart they worked. They called their owner Nick who was extremely unprofessional, apparently the young man who gave me the quote had mistakenly failed to list many of my items. (remember he didn't write anything down during the walk through and had just made up an incomplete list. Even though he had not been present during the walk through, and have not seen for himself what the items to be moved, he swore his employee had not made a mistake,. I tried to reason with him,but he would not relent. I was only going to get 2 hours of work regardless of how fast his crew worked. Well, what kind of work do you think you might get from workers who are inebriated? These guys worked like zombies for two hours and of course didn't get the job completely done, and I was left with a house full of furniture. Nick showed up to view the proceedings, and only made matters worse. Zero people skills. Unwilling to take responsibility for his mistakes. No concern for customer satisfaction. All he was concerned about was getting his money. Because I needed to move right away, I was forced to hire them again to come back the the next day to complete the job. Two guys showed up. One of them screamed like a little girl when he saw a spider in the basement. He immediately got on the phone to ask Nick to cancel the job. Nick wanted the money, so he told the guy over the phone to go back to work. I had to get a broom to scare away the spider (which by the way, I never saw) before he would go back to work. Later, he called Nick again because he thought he saw a mouse turd on the coffee table. I had to use my finger to show him it was just ash. This would have been funny if it wasn't happening to me. Save yourself from this comedy-drama train wreck. Find a more reputable company.

Holy. Crap. They were so fast, so nice, and so GOOD. Everything was handled gently, communicated…read morewell, and flew off the truck. I was genuinely worried it would take these guys 3 hours to get everything off the truck, bc it took 3 guys 2 hours to load half the truck, but NOPE. These guys were on top of it and got the whole 16foot truck unloaded in under 2 hours. I appreciate the care they had in doing what we needed, and the quality service that was provided. And it was worth every penny.

I highly recommend Dahlberg Brothers Moving (based out of the south metro but service a large area…read moreof MN) for all your moving needs they are beyond accommodating, professional, efficient and honest. They work with you to on what you will need for services and are very dependable. I have used them several times now, referred to family and friend show also had a great experience, reasonable fee and gave them great praises! For those of you who hate moving they make things so much easier and so worth having them do it for you! They also do new furniture sake pick up and delivery. Was cheaper to use them then pay the store furniture movers and they agreed to set it up for us as well! It is a win-win, you wont be sorry if you choose this business!!!

From the owner: Dahlberg’sMoving strives on making sure your move gets done Fast, professionally and affordable…read more Custom satisfaction is our #1 priority.

David and Holly went above and beyond in every conceivable way! The move went quickly and…read moresmoothly--the team packed the house in record time, and it's hard to express how comforting it was to walk into the new apartment with all the furniture already arranged and the boxes gone! They were also spectacular with managing the hundreds of small glitches that inevitably arise in a move--including having an extra long HDMI cables to connect the TV where we wanted it, rather than where the cable box was located! The team also has contacts that can help with dealing with everything left over from a move. My parents had lived in their house for 45 years, and not everything went to the new place. David and Holly put us in touch with all kinds of people to find new homes old furniture. In the end, COVID foiled some plans, but David and Holly came through. In addition to being careful and efficient, the pricing was more than fair. They have remained highly responsive and provided a lot of personal attention and service even after the move. I absolutely recommend Brilliant Moves!

We have used David and Holly for four different moves for our parents to and among assisted living…read morefacilities. The service is top notch. These folkks are truly experts at what they do. If I lived in Minnesota, I would not even consider another moving service.

Hello! I am so…read morevery happy with everything that Gentle Transitions did to help me in my move to my new Co-op living from start to finish. The process was very efficient and smooth. They saved me when I needed the most help. They were at my townhome at 8:30 am and the entire process was completed by about 2:30 pm. They did all the packing and unpacking and preferred that I not do anything and they would handle everything themselves. Thank you Gentle Transitions for everything you did to move me into my new home!! Karen T.

We were encouraged to use Gentle Transactions services by Applewood Point management. Not s good…read moreexperience for us. Our moving manager wasted 3 hours of our time at her first visit. Not hearing back from her or the company for weeks I called and the moving manager told me she had lost all our info and needed to redo everything. I asked for a different move manager and was told they didn't want to do that. So we continued with this inept person. They had a big crew of people who packed our things. The moving company arrived and it was not the company that we picked.. They were not good. We had a lot of damage to our furniture. I did get some minor reimbursement but not happy with the entire process. I actually had to call for our bill. I did talk with one of the office managers about this experience and was told our move manager was being encouraged to retire. I am writing this review up on receiving a postcard/mailer from them today. It appears our move manager is still in their employ.

Absolutely wonderful team. Very professional, worked hard, rolled with the changes. I highly…read morerecommend them. Thanks again!

INCREDIBLY UNPROFESSIONAL!! Called me an hour before the job to tell me they would have to pay more…read morefor a truck. So frustrating. They wouldn't answer my call and 30 minutes before they were supposed to do the job they said I should find another company