The service is pretty good here. The management needs to do a better job giving the breakfast…read moreemployees an accurate list of platinum member room reservations so no one is charged 22E instead of 10E. We had this problem for two days. Minus one star for that since that was super annoying to get cleared up. Eduardo was patient with us and made sure we were only charged 10E but management needs to do a better job at training people and giving accurate lists every morning. It's not that hard to determine! Also, Doug the waiter works the mornings during breakfast and is really nice and helpful! This place is right next to the train station. Super convenient but a bit pricey. Lots of business travelers starting on Tuesdays.

A new Courtyard in the Arena area. Nice modern property. There's even a decent if overpriced…read more"Nordic" restaurant which is unusual for a Courtyard. As a Platinum we were given a room on the top floor. And a nice buffet breakfast was included for us despite not booking a rate with breakfast. The price was right as downtown hotels were charging at least 3 x the price! Even with the taxi fares we saved. And we were away from the touristy hustle and bustle.

I arrived from Schiphol airport on a late Saturday night, mind you I worked that morning at 6am as…read morewell. Yes work on a Saturday morning, so basically I was exhausted. I took the bus from the airport and was relieved to find out; Hey this bus dropped me off at a major train station (Station Bijlmer ArenA). Little did I know that station was my one-way train ticket to downtown. Not far from the station is the Holiday Inn Express - Arena Towers. I had to walk about a quarter mile from the station to the Holiday Inn Express. Along the way, I was surprised to even notice the Amsterdam ArenA. Hence the reason for distinguishing "Arena Towers" in their name. Plus the hotel is made up of both a regular Holiday Inn, and an Express type. I checked-in with Romy who was super welcoming! She verified my IHG membership, and made sure I was taken care of. And apparently the only room available for me was on the top level (the 17th). Sweet! Not only did she hook up a nice room, she helped me with planning my trip to Centraal Station. She explained the layout of their hotel, and the complimentary breakfast from 6:30am to 10:30am. I even got hooked up with a plug converter, only requiring a small deposit. The room ran me $348.35 or €308.23 for one night. Yes, pricey but every hotel downtown was booked since it was a bank holiday Monday. The room in general was average looking; Clean in my opinion though. Loved the blue light in the bathroom, as well as the standup shower with detachable showerhead. In the open, next to the bed was a set of hangers, a monitor for cable, and a bed. WiFi worked without a hitch. The bed was slightly firm and the beddings were nice and white. The view of the land, excellent! So overall, I enjoyed my short stay here and wouldn't mind staying again. The hotel was simply convenient being next to the station, the arena, and various food joints. The staff was on-point with everything, and I finally got some much needed rest. It's the reason we stay right, for sleep and rest? It's rare for me to give five stars to a corporate company, but service overshadowed the average stay. I'd never thought I'd say this, but "Thank you" Holiday Inn Express for the warm hospitality.

Clean, well set up rooms. Excellent breakfast and friendly staff…read more It's proximity to Amsterdam's Metro (M54) made getting into A'dam very easy.

Service was nice, but Gross rooms and high prices. My room had two twin beds pushed together…read morewithout a fitted bedsheet and was sloppy made with loose bed sheets. There was hair all over the bare mattress AND the sheets were stained!!! One pillow also had a gross stain. The exposed shower in the middle of the room, however quirky, had bad water stains and again, random gross hairs on the drain. Towels were old and very used, maybe from a thrift store or possibly someone ran over them with a tractor. This place is sad, unclean and probably under bad management. Hotel is VERY far away from downtown and in a boring industrial business park.

One of the coolest hotels to stay at! Fancy showers!!! Just don't share a room with anyone you…read moredon't know well. Ate at the bar, service was horrible and food options were super limited. As a bar I would give it a super generous two stars. Enjoyed the view though but would not go there to ear again unless I really don't have any other option. Too bad there is nothing really around except stupid fastfood chains.

My wife and I stayed here for a weekend away. It was great! The buildings are beautiful, room…read moreservice was spectacular. They have lenticular 3d wall paper.

Great location but still quiet and restful (never heard crowds of drunken tourists once). Rooms are…read moretasteful and very comfortable. But the best part is probably the service. They truly went above and beyond to make sure I was happy, comfortable, and safe. They honestly felt like friends by the end of my stay. Can't recommend this hotel enough.

We stayed at volkshotel for 3 nights during our stay in Amsterdam. The location was great, just a…read moreuber ride away from all the main spots. There is a supermarket nearby too. The hotel is very bougie and edgy. They have a cafe downstairs where a lot of people work from. They have grey offer and breakfast items. At night, the cafe turns into a resto/bar. They have a nightclub downstairs so you don't even have to leave your hotel if you are in the mood to party. The rooms were a bit smaller in my opinion and the bathroom had all glass. Something to kite if you are traveling with friends and value your privacy. Otherwise, we liked our stay overall and would definitely choose this hotel again. The prices were reasonable even though we booked last minute. This hotel is super popular btw, so you will always see a good crowd at the bar and the nightclub downstairs.

Overall ok. A few things to note: I reserved a room with two twin beds. The cons: The room is tiny,…read moreno place to sit except the bed platform / stairs. Tiniest tv with one channel, the hotel's channel was the only one I could get to work. The 3 hot tubs were all filled with people for too long so we gave up. The pros: De Pijp is an awesome neighborhood. The vibe of the hotel and the restaurant were great. Easy to navigate to on public transit.

Stayed here over the holidays and it was the perfect home base for exploring Amsterdam. The…read morelocation is incredibly convenient--steps from trams and buses, close to the major museums, and within walking distance of high-end shopping like Chanel, Hermès, and Louis Vuitton. The hotel is very family-friendly, which made traveling with kids easy and stress-free. One of the biggest perks was the M Club Lounge, which offers daily breakfast and a comfortable space to recharge between sightseeing. Service was excellent from the start--we arrived early after an overnight flight and were pleasantly surprised to be checked in early, which made a huge difference after traveling. Clean rooms, great amenities, and an unbeatable location. Would absolutely stay here again, especially for a family trip or a holiday visit to Amsterdam.

Excellent stay at the Amsterdam Marriott. Would return in the future…read more Rooms: + Nicely appointed, with everything in tip top shape. + Our room was at the end of a hallway, with an entry foyer, so we heard no noise from the hallway. However, during our stay, a guest in another room opened their door because they could hear people waiting on the elevator. Service: + Everyone is well-trained. Anytime a minor hiccup arose (room was not serviced one day), it was quickly addressed. Elite recognition: + No major upgrades available (NUA denied). Fully sold out hotel during our stay. + M Club Lounge was very nice. Had some of the longest breakfast hours I have seen (6-11am), but was essentially the same thing each morning. It got busy during evening hours (5:30-7:30pm), with some minor variation in food. Heineken (and wines) available during evening canapes. + When room was serviced, given a Tony's Chocolonely bar and stroopwafels in a nice tin. Location: + 25 minute walk to Centraal. Along multiple tram lines.

The room was clean and comfortable. A bit smaller than I like but ok for two people sleeping…read moreseparately. The bathroom was ok, not a lot of space to put your stuff in but clean. The location was ok but not in the center at all. We had to take a train to go to the center and it would take about 15 mins to get there. Not a big deal but if you want to stay out late it is not convenient as there is a 10 min, dark walk from the metro to the hotel. There isn't much else around the area so it's kind of isolated. Would not come back here not because of the hotel itself, but because of the location!

This place very bad place bad service rude First night we…read moreasked for a extra towel receptionist said we only allow what we have Next day we went to down to eat sat there 20 minutes menu. Then ask what we wanted to drink another 20 minutes Still sat there for another couple minutes no drink. A whole hour past nothing to eat or drink So we went across the street gas station for water and chips . Very bad service. Dirty rugs , receptionist rude, bathrooms smell like urine Not worth it at all We paid for one week 2/17/2020-2/24/2020 Never a gain

We stayed here as a complimentary hotel from KLM because our flight got delayed. The hotel was…read moreactually very nice, the stay was comfortable. Wifi connection was strong and super fast. They have a pool that is open until 10 pm. For food, we also had dinner complimentary for being "stranded passengers". The menu was smaller for us but actually tasted very good. The restaurant is beautiful and the athmosphere was nice. Service was a bit slow but since it was free, no complaints there. Service was good as well, everyone was friendly and made us feel welcome. Overall a great stay.

I am super disappointed! I was looking forward to the booking I had make earlier this month. I am…read moretraveling in SEPTEMBER with two friend and life happens and have to reschedule for the week before. I reached out to the hotel and let them know I would still be coming and are super interested. They had no sympathy and denied my being able to modify. I wasn't trying to cancel I wanted to modify the dates and even add 2 more to my booking. Such a shame. Now I have to still pay for a stay I won't be able to make because life happened! Don't recommend since they don't seem to care about life situations!

The hotel was a dream! I've equated Hyatt Regency's with conference center hotels, but this was…read moreabsolutely not that! The lobby is chic, with cozy couches, dim lighting, and welcoming staff. The location might feel bit far from the center, but to me that was appealing. A slower pace and more local vibe made for some realistic exploring. I was able to book this room on points and even had a suite upgrade, so this was the best place to stay at the end of a trip. I'm just sad we didn't stay here for longer! Our room was spacious, they had a wooden baby crib with a tiny little pillow and duvet, a walk-in closet, and giant bathroom. The bed was so comfy and we almost never wanted to leave the room. the only downside is there are windows where the bedroom is, only in the living room area. The staff were accommodating putting ice packs and breast milk in the freezer and answering any questions. We explored the club room for happy hour and breakfast, but also enjoyed breakfast in the restaurant and WOW. Quite the spread with something for everyone! I love that you can get coffee and eggs made to order. On our last breakfast we had to leave quickly and they made our coffees to go. Truly a gem and I would 100% return here.

Stayed here over a week during our Amsterdam visit …read more Kudos to FiVE STARS April and her colleague Carolina Serrao from Regency Club for their over the top and beyond service ,. The two ladies were highly fun and interesting to converse with and was always quick with a smile . However, it is their professional service that made them rock stars. Both had many suggestions to make our trip exceptional in Amsterdam and we will return to this Hyatt because of Carolina and April! I loved the apple pie and want the recipe to make for my grandkids at home . Hope April or Carolina can get it for me! Pleeeeze! Dining room - 4 stars , although it didn't have as many menu options as the other Hyatt hotels , the food was solid. Front Desk- lovely people Rooms- Nice layouts and clean Location- easy access anywhere. Metro is 4 minutes walk and trams number 1 and 14 are across the street. There is an Albert Heijn store conveniently across the street , a Latino restaurant "Caliente" few feet away ,