Extremely friendly staff, a gorgeous building, and beautiful views. The hotel is 100% zero energy…read moreand the technology used to make that happen is extremely impressive (the staff is happy to tell you about it if you're interested). The rooms are comfortable and well appointed. The tram stop to Amsterdam Centraal is nearby, about a 15min tram ride. Great location. Will be returning!

I arrived from Schiphol airport on a late Saturday night, mind you I worked that morning at 6am as…read morewell. Yes work on a Saturday morning, so basically I was exhausted. I took the bus from the airport and was relieved to find out; Hey this bus dropped me off at a major train station (Station Bijlmer ArenA). Little did I know that station was my one-way train ticket to downtown. Not far from the station is the Holiday Inn Express - Arena Towers. I had to walk about a quarter mile from the station to the Holiday Inn Express. Along the way, I was surprised to even notice the Amsterdam ArenA. Hence the reason for distinguishing "Arena Towers" in their name. Plus the hotel is made up of both a regular Holiday Inn, and an Express type. I checked-in with Romy who was super welcoming! She verified my IHG membership, and made sure I was taken care of. And apparently the only room available for me was on the top level (the 17th). Sweet! Not only did she hook up a nice room, she helped me with planning my trip to Centraal Station. She explained the layout of their hotel, and the complimentary breakfast from 6:30am to 10:30am. I even got hooked up with a plug converter, only requiring a small deposit. The room ran me $348.35 or €308.23 for one night. Yes, pricey but every hotel downtown was booked since it was a bank holiday Monday. The room in general was average looking; Clean in my opinion though. Loved the blue light in the bathroom, as well as the standup shower with detachable showerhead. In the open, next to the bed was a set of hangers, a monitor for cable, and a bed. WiFi worked without a hitch. The bed was slightly firm and the beddings were nice and white. The view of the land, excellent! So overall, I enjoyed my short stay here and wouldn't mind staying again. The hotel was simply convenient being next to the station, the arena, and various food joints. The staff was on-point with everything, and I finally got some much needed rest. It's the reason we stay right, for sleep and rest? It's rare for me to give five stars to a corporate company, but service overshadowed the average stay. I'd never thought I'd say this, but "Thank you" Holiday Inn Express for the warm hospitality.

It's not exactly canalside, but with easy access to events or a trip into city center, this HI…read moreExpress combines value with convenience. With a large breakfast included in the price, it makes it a value before your excursions begin. The rooms are decently-sized for the money, and many offer high-rise views. You're on the edge of the countryside as well, if you're driving or biking to some idyllic small towns along the water--maybe even a few windmills. Of course attending sporting events or concerts makes it convenient, and a short walk to the tram will put you downtown in 20 mins. We had an enjoyable stay and would return.

Stayed here over a week during our Amsterdam visit …read more Kudos to FiVE STARS April and her colleague Carolina Serrao from Regency Club for their over the top and beyond service ,. The two ladies were highly fun and interesting to converse with and was always quick with a smile . However, it is their professional service that made them rock stars. Both had many suggestions to make our trip exceptional in Amsterdam and we will return to this Hyatt because of Carolina and April! I loved the apple pie and want the recipe to make for my grandkids at home . Hope April or Carolina can get it for me! Pleeeeze! Dining room - 4 stars , although it didn't have as many menu options as the other Hyatt hotels , the food was solid. Front Desk- lovely people Rooms- Nice layouts and clean Location- easy access anywhere. Metro is 4 minutes walk and trams number 1 and 14 are across the street. There is an Albert Heijn store conveniently across the street , a Latino restaurant "Caliente" few feet away ,

The hotel was a dream! I've equated Hyatt Regency's with conference center hotels, but this was…read moreabsolutely not that! The lobby is chic, with cozy couches, dim lighting, and welcoming staff. The location might feel bit far from the center, but to me that was appealing. A slower pace and more local vibe made for some realistic exploring. I was able to book this room on points and even had a suite upgrade, so this was the best place to stay at the end of a trip. I'm just sad we didn't stay here for longer! Our room was spacious, they had a wooden baby crib with a tiny little pillow and duvet, a walk-in closet, and giant bathroom. The bed was so comfy and we almost never wanted to leave the room. the only downside is there are windows where the bedroom is, only in the living room area. The staff were accommodating putting ice packs and breast milk in the freezer and answering any questions. We explored the club room for happy hour and breakfast, but also enjoyed breakfast in the restaurant and WOW. Quite the spread with something for everyone! I love that you can get coffee and eggs made to order. On our last breakfast we had to leave quickly and they made our coffees to go. Truly a gem and I would 100% return here.

Okay this is a unique hotel experience and honestly kinda love it! This hotel is 28 different…read morelocations scattered throughout Amsterdam. They are former bridge houses where the bridge operators would live in. Now they have all been converted into mini hotel rooms. Since each one is very different, that means each one will have a different experience. Some are closer to the city which also means more noise at night. Others are more isolated and provide quiet spaces. Since it has no official front desk they will provide you a key digitally on check in day. That key will open your door. In the event you run into any issues, they have a partner hotel that is located right near Amsterdam Centraal Station. If you are looking for one of the most unique hotels; I definitely recommend this place.

From the owner: SWEETS hotel is a one-of-a-kind hotel located across Amsterdam in 28 different bridge houses. Each…read morebridge house has been designed into a tiny 1-bedroom hotel suite that accommodates 2 people. Six bridge houses are currently available for reservations with more coming soon.

The service is pretty good here. The management needs to do a better job giving the breakfast…read moreemployees an accurate list of platinum member room reservations so no one is charged 22E instead of 10E. We had this problem for two days. Minus one star for that since that was super annoying to get cleared up. Eduardo was patient with us and made sure we were only charged 10E but management needs to do a better job at training people and giving accurate lists every morning. It's not that hard to determine! Also, Doug the waiter works the mornings during breakfast and is really nice and helpful! This place is right next to the train station. Super convenient but a bit pricey. Lots of business travelers starting on Tuesdays.

A new Courtyard in the Arena area. Nice modern property. There's even a decent if overpriced…read more"Nordic" restaurant which is unusual for a Courtyard. As a Platinum we were given a room on the top floor. And a nice buffet breakfast was included for us despite not booking a rate with breakfast. The price was right as downtown hotels were charging at least 3 x the price! Even with the taxi fares we saved. And we were away from the touristy hustle and bustle.

Wonderful hotel a little outside of main city center. Kind staff. Very accommodating.read more

My wife & I stayed at this hotel when we went to Amsterdam last month. This is a nice 4-star hotel…read morethat's newly renovated located east the city center and conveniently accessible to all public transportation. They have a good selection of food for breakfast and the main dishes changes every day (rotated every 3 days). Nice clean facility and the rooms are of above average size. The staff are helpful & very hospitable.

Our first visit to Amsterdam was made perfect with our stay here. The staff was pleasant,…read moreenthusiastic and friendly at ever encounter whether 5 am or midnight. Housekeeping was flawless and put everything back the way it was left, down to where our pajamas were left on the bed. The hotel though small, was modern and clean. Our favorite part of the stay was the breakfast with tons of variety, fresh bread and fruits, meat and the wonderful espresso machines. We took our time at breakfast, arriving about 7:30am during our stay and it was not crowded then. We enjoyed speaking with Cherry a few days in a row, and she was so hospitable each time we had an encounter or request. Though this was in our max budget for a stay for two people, we hope we can return again in the future! Pros: 2 min walk to tram and bus stop Nice area Cons: 12-15 min tram ride to Centraal station. Stayed end of March and there was construction happening on the tram lines right outside centraal so we always had to stop for 5-10 mins to get to the tram stop. Not much other transport options so we were kind of stuck with having that delay every time we went from the hotel to center city. Tram 26 from centraal to Rietlandpark stop doesn't operate on sundays-- use the bus. Any decent restaurant is 10-15 m walk and most places close early (which stinks for Americans from NJ and used to places being open late)

This is a Hilton as expected in design and visual quality…read more The staff is friendly and super nice, it is for sure a staff that I love to see at any hotel! They really do everything to make our stay great! The rooms are nice, the staff so very friendly. But the reason I give the rating I give is very simple.... The logistics and the small things compared to the other location they have not much further from the city center. But the amount of time to get to the center is the same due to the transportation option. Is not as convenient. Their parking garage is small and they charge 35 euros and is not even for 24 hours we had to take the car out at 1500 or 3 pm They had breakfast for free and that is amazing but the amount of inconvenience. We got lost looking for the tram... so much wasted time. The other location by the convention arena is much easier and the metro is right in front of it. They don't charge for parking and we were allowed to keep the car in the garage more than 24 hours. Over there is more expensive but the peace of mind is more important when on vacation... so I would not recommend this location.

They do price gouge for everything. The breakfast was amazing. Great location! Safe and secure!read more

Ok no. Don't come here. I booked a six person dorm here and it was kind of a disaster. First of…read moreall, the the girl at the counter was really rude. Her credit card machine wasn't working so she told me sorry you cannot stay here if you're credit card doesn't work. After about twenty minutes of getting it to work she was still rude. It was so bad. The room itself was ok, it was narrow but clean. There was no ventilation in the room so it was really muggy for six people. However, they do have a really good breakfast and the hotel itself isn't too shabby. If it weren't for the breakfast, I would give this place one star. Unacceptable customer service and I will not be back.