1. Eastgate Mobile Repair

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Cincinnati, OH

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Eastgate Mobile Repair

3.0 (2 reviews)
Closed • 10:00 am - 9:00 pm

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5 years ago

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Staples

Staples

(21 reviews)

Anderson Township

The regular UPS store was closed, so I decided to use the affiliate UPS location inside of staples…read more At first, I was in shock how the young man decided to sound and look disgusted about having to walk over to help me. I told him what I needed, showed him the QR code and he tells me he cannot help me because he's never scanned a QR code for a label and tried to walk away, but I stopped him. I told him I could also bring up a bar code, but he stares at me like I'm an idiot. Luckily, this other gentleman, Michael was working and overheard me explaining. He immediately come over with a smile and was able to help me. He walked me though each step so that I knew how to do it if I were to need to do this again. He was friendly, respectful, caring and kind. I wish more people in the workforce were like Michael!! It's unfortunate that it now rare to come across workers who work hard, know their role, are there to help others and enjoy helping people. If more people were like Michael was with me today, society would be so much better. Thank you Michael, for all of your help, patience and kindness! It did not go unnoticed! I know I told you this at the store, but I feel you need a shout out online too! ​​

My wife and I stopped in at this Staples location to purchase a new home office printer. John was…read moregreat. He was able to assist us and took the time to answer all of our questions. We purchased a printer. Very happy with the service provided and John's insight into the various printer options available. Thanks so much! We have always been happy with this Staples location. Thanks so much! Phil and Hazel

ProTechs Advanced Electronic Repair Center - Services

ProTechs Advanced Electronic Repair Center

(33 reviews)

While on a trip out of town, these guys truly saved me…read more I needed a Mac power charger for about five minutes to get a file off my computer for work, and I wasn't anywhere near my own power charger or an Apple store. I found ProTechs and called them up, and Cleo offered a charger for me to use. Super friendly, seem to have everything you could possibly need for computer repair or accessories. Definitely check them out! 10+ out of 10 for customer service for sure...

This business scammed me by charging me for an unauthorized service and then demanded payment for…read morework that I never gave the okay for. They also never asked me what the issue was that I was having and assumed very incorrectly about prior damage that had occurred more than a year prior. My computers worked perfectly after those spills because I was able to do a cleaning of them all those months ago. Their forced cleaning of my computers didn't resolve my issue at all because my actual issue was electrical issues we had been having in our home, and if they had asked me what problem I was having with them in the first place they would have known this and could have earned their money legitimately instead of scamming me for it. I ended up having to pay them $150 just to get my computers back with the same exact problem. The issue wasn't with them at all but was with the monitors. If they had spoken with me we could have figured this out before this unneeded cleaning service was forced upon me to pay for. I signed up for a free diagnostic and then he called to tell me I owe $69.99 per computer. What a scam! The front desk gentleman is very nice, but the actual repairman is a scammer. They also won't refund me the money! So now I have to buy new monitors which is more than $150 on top of the forced cleaning fees! Unbelievable! This is shady business and they shouldn't be allowed to keep scamming people. At first I gave him the benefit of the doubt and thought this was only a misunderstanding, I reached out very kindly to explain all of this and ask for my money back. They only ignore me like I don't exist anymore. Of course, because he knows he scammed me!

Eastgate Mobile Repair - mobilephonerepair - Updated November 2026

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