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    Eastern Electronics

    5.0 (8 reviews)
    Closed 9:00 am - 6:00 pm

    Services - Eastern Electronics

    Auto electronics installation

    Auto electronics repair

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    Becker AutoSound

    Becker AutoSound

    3.4
    (18 reviews)

    Trusting Becker Autosound Cost Us $9000. A Six Month Saga…read more We bought a refurbished and upgraded PCM (stereo/ nav) from Becker Autosound to replace a unit that was showing signs of age. After installation we discovered that the Becker unit would not produce any sound. We contacted Becker and were connected with the person who had refurbished it, Tom. He blamed our installer. The installer took the vehicle back and attempted to fix but was unable to. I then brought the vehicle to a certified Porsche mechanic. He removed the unit, checked all the wiring and reinstalled. Still there was no sound. Upon bringing the vehicle home a new failure appeared. The left half of the screen went blank and what should have been displayed on the left side was now shown on the right. This impacted all functions; stereo, navigation, back up camera, etc. I reported this to Becker who took the unit back and spent a couple weeks evaluating it. The unit was refurbished again, which involved replacing a board or two. Once we received the unit back we had it installed again and the unit still would not produce sound. Becker took the unit back again, refurbished it a third time and charged the shop $800. Upon return the unit still did not work. Becker took the unit back and promised to expedite their evaluation. We heard nothing for weeks. Calls were not returned. Finally Tom called and said he could not repair the unit but would source another to refurbish as replacement. We waited several more weeks while they purchased and tested all the used units available on eBay. We were then told that Becker would not certify any of those units and would simply process a refund of our original purchase. With every eBay unit claimed by Becker our only option was to purchase a brand new unit direct from Porsche, fulfilled through Germany with a lead time of 2-12 months. Tom followed up repeatedly about refunding our purchase price while I took a couple of weeks to organize all the invoices. I sent them to Tom with a request that Becker cover four out of five of the installation costs incurred at Becker's direction. This still results in a $3600 loss for us. We are also left with an incomplete (not legally salable without backup camera) vehicle for up to 10 more months from the date of this review. I have followed up repeatedly over the last two months and seen no response and no refunds, even for the purchase price of the defective Becker Certified unit. If any of this sounds incredible scroll down to other reviews from customer with similar experiences, though I sure hope no one was injured as badly as we were. Cost Summary Becker refurbished unit: $2283.97 Installation attempts (4): $2603.06 Replacement unit new from Porsche: $3290.19 Final install (future): $800 (est.) TOTAL: $8977.22

    They were very helpful in adding Bluetooth to my old Becker 3009 radio. Also had it in for a bad…read morecode. But they verified the new code with no added cost. Very honest and fast service. Would use them again.

    Creative Audio Customs

    Creative Audio Customs

    4.7
    (111 reviews)

    a terrible neighbor. Constantly double parks and triple parks customer vehicles on 65th St causing…read moredelays for emergency vehicles. Also parks customer vehicles in front of empty parking spots to save them.

    Awesome experience every time I come here!! Kenny the owner makes sure customers are treated like…read moregold. I've been coming here for several years had dash cams, window tints dome and recommended them to all my friends for installations of all kinds and window tinting. They use high quality materials for window tinting that does not fade, streak rip and looks like new after several years. The did work on my BMW 2016 M550 and now my 2020 Range Rover Sport. I would not trust my vehicles with too many places and since I was recommended to them about 4 years ago I have not even considered going to a different place. Kenny makes you feel like the only customer in the shop when you visit, he cares about you as a person not just as a customer. He has highly skilled workers and I see that have worked at Creative Audio & Security. for several years. I've seen the wraps they have some on cars which was OUTSTANDING!! They do work for all the major car dealers in the area, can customize almost anything you ask for. They also install lighting for law enforcement and first responders. Anyone I recommended to them told me they were totally satisfied with their work. I would highly recommend them for all your motor vehicle installation and customization. You will be glad you did! Oh yea and they do awesome sound systems as well.

    Audiomaxx

    Audiomaxx

    4.5
    (33 reviews)

    I really wanted to like this place, but my experience was a masterclass in disorganization,…read moreindifference, and wasted time. I called a week in advance and told them I'd be coming in Monday morning to get sound deadening installed in the front doors and wheel wells of my station wagon. I even told them I already had the materials. They said "come in at 9." Simple enough. I took time off work and drove from midtown Manhattan all the way to their shop near Fordham University. I arrived at 9am -- their posted opening time -- only to watch the staff stroll in around 9:20. Then I had to wait while they dealt with a customer whose Bluetooth they'd installed incorrectly. When I finally spoke to the manager, I showed him the parts, explained the job, got a quote, and headed back to my office -- another $60 cab ride -- trusting they'd do what they said they could do. Ninety minutes later, they called to say they couldn't remove my tires because they were "on too tight." They didn't have the proper power tool to remove them. A mobile audio shop that can't remove wheels for a job they agreed to do. I asked if they could find a tool somewhere. They couldn't. I asked if they could at least do the front doors -- the part that didn't require touching the wheels. They said no, because they "already had other cars" and mine was now sitting in the street. So I took another $60 Uber back to pick up my untouched car. $120 in transportation, half a day of work lost, and absolutely nothing to show for it. They didn't even bother to do the portion of the job they could have done. I'm sure they have a couple of things they do well, but the devil‑may‑care attitude, the lack of basic tools, and the complete disregard for my time means I won't be returning. If you value professionalism, reliability, or even the slightest respect for your schedule, look elsewhere.

    Audiomaxx has done multiple jobs for me and every time the experience is great. They're always…read moreefficient, fast, and incredibly kind. You can tell they truly care about what they do and the service they provide. They take the time to explain everything clearly and make sure you're comfortable throughout the process. Excellent service every single time, highly recommend!

    Eastern Electronics - stereo_installation - Updated June 2026

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