I wish I had paid closer attention to the reviews before trusting this clinic with my child's…read morereferral. Unfortunately, my experience has been extremely frustrating and disappointing. Angie, the scheduler, has scheduled my child's appointment not once, not twice, but three separate times, and each time the appointment has been pushed further out. As a parent seeking services for my child, it is incredibly discouraging to continually be delayed without any reasonable explanation. When I called to ask why my child was not receiving fair treatment and why the appointment kept being rescheduled, Angie became unprofessional and ultimately hung up on me. Instead of addressing my concerns, I was left feeling dismissed and unheard. Based on my experience, I would never recommend this clinic to other families seeking services for their children. There appears to be a pattern of poor communication, repeated scheduling issues, and a lack of accountability when concerns are raised. I would strongly encourage referring providers to consider other options for their patients until these issues are addressed. Families seeking timely care for their children deserve better communication, professionalism, and respect than what I experienced here. I sincerely hope management takes these concerns seriously and implements changes to improve how families are treated moving forward.

I made an appointment with this office months in advance after spending months on a waiting list…read morejust to make an appointment. They assured me multiple times that they take my family's insurance (Blue Cross Blue Shield). But then, less than 2 weeks before my daughter's appointment date, they called to inform me that they actually don't take my insurance after all. But I could pay $350 for the privilege of visiting them anyway. These people are either incompetent or they are scamming desperate families. Either way, they are not to be trusted. They wasted precious time that I could have spent getting a competent speech therapist for my daughter who would be honest about whether or not they take my insurance instead of trying to scam a cash payment out of me two weeks before my scheduled appointment because they knew I was desperate

We love and appreciate Whole Child Therapy!…read more We had a hard time finding a place that took both insurances we have one being a PPO and the other IEHP thankfully they take both! We called and spoke to Sophie and a couple other girls explained my situation about having to switch facilities and they helped me get into a therapist at the Rancho Cucamonga clinic. Ms Carmen! I can't say enough about her, She really takes her time to help with getting the kids comfortable with her my son is only 1 and Ms. Carmen gets on the floor and plays and make sure my son repeats words she says and really made him feel comfortable and special

Ms. Sophie & Ms. Evelyn at the front desk are phenomenal! Jonathan & Alyzsa in scheduling are the…read morebest! Ms. Gaby (OT), Ms. Monica, Ms. Bri, and Ms. Miriam are all wonderful OT's! The entire staff at Whole Child Therapy have changed our families' lives for the better! Our children are thriving because of the staff here! So happy our family found them and that they have been able to help us throughout our journey. They are always so helpful and do everything in their power to help children and the families alike. The management and staff also keep this facility very neat and clean which is highly important for many families and their children.

Shaudai is my son's therapist at Whole Child and we love her. She is so sweet and she really cares…read moreabout my son's progress and growth these last few months, I highly recommend her!

We are beyond grateful for Ruaa. Our son was recently diagnosed with autism level 3 and is…read morenonverbal, but we began speech therapy with Ruaa months before his diagnosis and having her has been great! Ruaa is incredibly sweet, patient, and intuitive. Our son takes a long time to warm up to people, but she never rushed him or pushed past his comfort level. Because of that, he has built a beautiful connection with her. He now grabs her hand to help him open cabinets, and feels safe enough to make strong eye contact with her while she's working with him on identifying toys and engaging in play. Those moments may seem small to some, but for us they are huge milestones and they speak volumes about Ruaa's ability to truly connect with children where they are. She meets our son with so much compassion and respect, and it shows in the progress he's making. If you're looking for a speech therapist who is not only skilled but genuinely cares, Ruaa is someone I cannot recommend enough.

My daughter goes to this Speech Therapy less than a year. And I'm happy with she has a therapist…read morethat knows how to work with her AAC & her behavior. I know it's not easy to work with Special Needs. The office staff are nice & helpful too.

I highly recommend this organization. My son receives OT therapy and I have seen tremendous…read moreimprovement in his abilities to cope and provide self care. The Administrative team is always courteous and communicative. As a parent i feel seen and heard as a vital part of my sons care team.

My son was recently diagnosed with autism however he used to do ABA at home. He didn't have a…read moregreat experience.. I am grateful and thankfully I found Behavior frontier's, my son has overachieve his goals and milestones. All staff is very caring, considerate and patience and great communication skills. I would recommend this company very trustworthy professional they have very much patience with each and every child and parent thank you and God bless.

Everyone here is friendly, kind, and passionate about what they do. The type of care is beyond…read moreamazing and they care about all their patients

My son recently had a change in therapists from miss Leslie to Ms Culissa I'm greatful for the time…read moreand effort miss Leslie put into my son she truly helped him progress since his first session and I have to say Ms. Culissa has by far made the transition easy and exceeded our expectations as far as giving our son attention and being aware to his needs. She is very caring with teaching goes to make sure her students do their best to learn and adapt to their new world they're experiencing. I have nothing but good words to say about her she's gave my son the best opportunity to learn and get comfortable being around other kids whether they are on the spectrum or not.

Great place with great staff! They make you feel comfortable and the whole process was just great…read more I loved the feedback and how they helped my child's speech get better. Luz at the front desk is awesome. Super sweet and helpful. David is so professional, communicative and helpful. I wish my child's time didn't have to end but I HIGHLY recommend this facility to anyone needing help with their child's speech.

They make kids feel comfortable with their teachers. Teachers are very friendly and they work well…read morewith parents in communicating in every session how well they did./and how to meet every goal they have for them . My daughter has Miss Marissa as her teacher - she makes class fun with different activities for her to want to participate and come and practice her speech every Tuesdays :)

Our experience with Building Blocks Therapy 4 Kids ended up being incredibly stressful. When our…read morechild's primary therapy schedule changed, we gave this clinic plenty of notice that we could no longer make our usual slot. Instead of being understanding or offering alternative days, the clinic was completely rigid. The therapist suggested overlapping a virtual OT session with our child's other therapy. We were open to exploring this, but we explicitly told them we needed a brief phone call with the other provider first to figure out logistics and make sure it wouldn't cause double-billing issues with our insurance. Shockingly, the clinic refused to do a simple 5-minute coordination call unless it was during a paid, billable therapy hour. Because they refused to coordinate, we never agreed to the virtual session. The therapist went ahead and scheduled it anyway without our consent, and when we didn't attend, they penalized us with a late cancellation fee. When we tried to clear this up with the owner, her response was incredibly defensive and hostile. She actually and repeatedly blamed us for prioritizing our child's other medical needs, complained about which therapy was scheduled first, and even threatened to cut off services entirely. There was zero accountability or apology for their communication failures. Parenting a child with special needs is hard enough without having to deal with a provider who lacks basic empathy, refuses to collaborate, and tries to force unauthorized fees.

Incompetent, Nasty, condescending, passive-aggressive, and disrespectful owner…read more Oh, what a "shining example of professionalism"- Meagan- the Incompetent owner. Actually, the Incompetent owner Meagan is extremely unprofessional in her email communications and does not conduct proper assessments for the children in her care. The incompetent owner also fails to maintain consistent documentation or proper progress notes following therapy sessions. Instead, the incompetent owner lazily provides only a closing report, which is vague and does not clearly outline a child's developmental progress. Per her minimal requirement, the therapists do not appear to take detailed assessment notes during each session to properly track a child's progress over time. My child was under their care for one year and only two notes were documented. When I raised this concern, the incompetent owner sarcastically referenced "signature logs" during the discussion rather than addressing the lack of clinical documentation. It gives the impression that the incompetent owner's priority is not the child's developmental progress, but rather the COLLECTION OF PAYMENT from the Regional Center, parents paying out of pocket, or medical insurance. In my opinion, the incompetent owner lacks professionalism, compassion, and the ethical responsibility that should come with operating an occupational therapy practice. I would not recommend this company or this incompetent owner. Based on my experience, the incompetent owner demonstrates a concerning lack of professional ethics, accountability, and genuine care for children. I'm sure the incompetent owner will leave a condescending and passive-aggressive response below hence showcasing her character and directly demonstrating her sense of professionalism... or lack thereof. A class act... such is from an incompetent owner.