Haven Elite Urgent Care:…read more Genuine care by a solid and thorough Doc. Attention to every detail. Appointments spaced out to allow for quality and personal one on one care and treatment. X rays on the premises. I was rear ended in a car accident. I was rocked. My back, neck and right shoulder were jacked up. I went to a hospital ER in the area and it was slammed. So I went on our good ol' Yelp and found this wonderful urgent care. Everything about this experience - the first phone call with Gabrielle, her care, concern and professionalism; her being on the ball and so efficient( btw she is a US Navy Veteran)- this set the tone for a great and calming visit. Dr Cho was incredible. Very personable, cool, related to me and was just so very thorough as he covered every possible avenue and took his time treating me, testing my reflexes and my areas of concern. He was very thorough. He showed me and detailed all of my x rays. The office was immaculate. Clean and very well organized. There were complimentary mini water bottles and some snacks for the patients. Great medical establishment.

When your primary doctor can't see you right away, we rely on the advise of an urgent care…read moredoctor.... so i head to Haven Elite. I had explained to the doctor that my back had been injured for over 2 weeks so he prescribed 5mg of Flexeril for 10 days. After taking this and staying away from the gym for 6 days, there was ZERO improvement. The medicine wasn't doing a thing for me. So i called them to see if they could switch up my muscle relaxant and they said I'd have to come in again. WHAT! I was literally just there for the same exact problem and you want me to return?!? They just want another reason to bill my insurance, as if my first copay wasn't high enough. My advice- if you can wait for your primary doc- WAIT! OR find an urgent care where they really want to help and not just collect on insurance.

I like that their open from 9am to 9pm 7 days a week and they have an X-ray machine onsite. Saves…read moreyou a lot of money than going to emergency room hospital. Fast service and I like you can book a time to make a visit

Great location right off the freeway. Walking in, I was pleasantly surprised by how appealing and…read moreclean everything looked. The staff was prompt, attentive, and genuinely helpful. I felt cared for and appreciated as a patient. My daughter and I were called into a room quickly, and the nurse was friendly, taking time to understand all of our concerns and medical history. Dr. G came in shortly after and was just as attentive. He made sure he understood everything we shared, examined my daughter thoroughly, and explained his thoughts and plan of action clearly. He made sure we understood each step and didn't have any additional questions. We were in and out faster than we've ever been at an urgent care, and it was one of the best experiences we've had. We will definitely be back. Thank you Medcove

Very friendly staff and a welcoming environment from the moment I walked in. Everyone was…read moreprofessional, attentive, and made me feel comfortable. The care I received was great and everything was explained clearly. I truly felt taken care of and would definitely recommend to others. Very friendly

Staff is incredibly professional, attentive and genuinely care. The office, restroom and exam…read morerooms are clean. Now to the care by medical staff. They listen which is incredibly important. I shared my symptoms which started April 4 up to today including my visit to the ER last night . I had no answer last night from ER and got my answer from LANI city

The best labs I've visited. I never wait more than 5-10 minutes, usually less. Bloodwork is a…read morebreeze. I don't feel the prick at needle injection. They're the best!

Very disappointing experience with PA Bownes. I brought my child back due to ongoing symptoms and…read moreimmediately felt dismissed. When I explained why I was concerned, she rolled her eyes and responded in a passive manner. It made me uncomfortable and hesitant to continue asking questions about my child's health. One of the very first things we are taught when studying to work in the medical field is compassion and empathy toward patients and their families. Unfortunately, within 10 minutes of interacting with her, I felt she lacked both. Parents should feel heard and respected when advocating for their children, and sadly that was not my experience here.

This urgent care facility is so clean and organized!! They are on top of getting patients in and…read moreout as quickly as possible without making you feel rushed.

We took our 5 year old today because we decided to try a new urgent care since we didn't like the…read moreprevious one. This office is super clean and the staff goes above and beyond. The exam was 100% thorough and they were not trying to rush us out of the room. It's always tough finding someone who's good with kids but I would highly recommend. A big thank you to everyone in the office for helping our child.

I'm glad I chose Rancho Wellness as my new Primary Physicians . My first visit was in their Upland…read morelocation as they were able to squeeze me in there . I saw Heidi who was fabulous and very thorough and professional . She answered all my questions without rushing through the visit. My second visit was in the Rancho office I called in the morning requesting an appointment that day and they were able to accommodate with Barbara PA-C . The wait time was very short ! She was amazing . Explained everything showed me diagrams with great explanations demonstrated exercises I could do for a particular pain . She was kind and caring and also never rushed me . In addition I was sent over to X-ray at San Antonio Medical facility which was equally as outstanding . I couldn't have asked for better care ! Highly recommend this group .

I am beyond disappointed. I have PPO insurance and I have never had a front desk employee tell me I…read moreneed to find out myself if my insurance can be taken at a doctor's office. My insurance can be taken anywhere in the world but suddenly this location is making me do the leg work to get verified? Don't waste your time here. Bad attitude all around.

My go to urgent care, great place very friendly staff. I had a really positive experience overall…read more Everything was well-organized, easy to understand, and met my expectations.

The care experience for me here was great! I came in with bad shoulder pain and they took me in…read morequickly and had X-rays done within 30 minutes. The doctor, X-ray specialist and front desk personnel were very attentive and caring. If ever in pain I highly recommend West Point medical center. Plus they have a beautiful facility in the back for beauty treatments.

I've been here multiple times in a couple weeks span for possible sprain and fracture. Ive seen 3…read moredifferent doctors and let's say each doctor are completely different in how they see their patients. So coming here is a mystery bag of whether you'll get a good provider and care or not. First Doctor, he actually examined my knee, had me bend and move it. Then did xray on the spot and I was given preliminary results. Official results from the radiologist would take a day or two. You'll get notified by phone call. That doctor was decent. Second time I came for potential fracture toe, I got an ancient doctor who didn't ask me any questions other than, so you think you broke it? We will get you an xray but xray tech doesn't work today so you'll have to come back tomorrow and just get OTC medication if you're in pain. Then she sends me away. Third time I was there, a different doctor saw me. She did not exam me either however she did ask me more questions, got me an Xray and provided preliminary results. Actually prescribed me some pain meds. If you're coming here for potential sprain fracture injury visit, keep in mind their xray tech is only Monday to Friday 9 am to 4 pm, occasionally he will work a Saturday.

I hope no one needs urgent care but if you do...here is my experience with the team…read more I recently had my first visit with Inland Empire Extra Care and was truly impressed by the quality of care I received. First of all, they are open 24 hours which is a huge plus in my book. I called asking if they accept my insurance and the receptionist was able to answer it so quickly. Brandy and Cesar made the check in process was quick and easy with such a positive attitude and friendly face. Then I met with Dr Yvonne...she absolutely was the nicest and patient doctor I have come across. She didn't rush me as I had quite a few questions, she empathize with what I was going through and was clear on the treatment plan. Amy handle my treatment plan and she was so nice as well. I met with Jose who was the X-ray technician and wow! so knowledgeable and detailed with the X-rays that I would need to go back. Another plus is that there is a pharmacy right next door so I didn't have to drive to another location. Overall, the staff provided excellent service from start to finish, and their bedside manner was outstanding--compassionate, professional, and attentive. It made a stressful situation much more manageable and reassuring. It's a relief to know there's a reliable, caring Urgent Care available 24 hours around the clock.

I've been coming to this location for over 2 years now and I love this clinic. All staff are kind…read moreand professional. They always have upbeat spirits and they get things done. I'm not sure why the ratings are so low, but I love this location. My appointments are always on time. I recommend the Rancho Cucamonga VA Clinic, I've had nothing but positive experiences there.

I can't believe that a clinic office will take more than 4 weeks to fill out a FMLA document and…read morethey don't even care if you need the form as soon as possible. My husband has been sick and now I understand how frustrated he felt going through the VA. This is so ridiculous I feel sorry for all the VETs that have to go through all this hustles.

No one ever really wants to go to urgent care or doctor's office..... BUT. If you absolutely need…read moreto; this would be it. A good friend recommend us to come here for all our urgent care needs and I'm so glad she did. There is hardly ever any wait so walk ins are fine, but you also have the option to call or go online to schedule an appointment. Their staff; from receptionists, medical assistants and PAs/NPs have all been wonderful. All very professional, knowledgeable and kind. I've never had a bad experience. Very clean and welcoming. I highly recommend.

I went in on a Thursday because I've had a cold and a cough for three weeks. I made an appt at…read more10:15 an hour later PA Fatima came in and apologized for being late and said we were keeping her busy. The rest of the visits was pleasant and she said I had a sinus infection and she would prescribe 3 medications. She mentioned giving me an inhaler. I explained I have Albuterol. She said this inhaler was better since it has a steroid. She also scheduled a follow up appt. For me which was today. I waited until the afternoon to call and check on the status of the medications because the pharmacy is usually really fast. I was told they hadn't received a prescription so I called Carbon Health and asked if they could send the medications and they said they would but they ended up only sending one. I had to call Carbon Health again to request that they send the other two. The inhaler didn't end up being covered and out of pocket would have been $600. The pharmacy contacted Carbon Health to ask if they can change it to something else. I got a call from Carbon Health around 6 telling me she really wanted me to be on this inhaler and was instructed to go on the manufacturers website and get a coupon to help pay for the inhaler. The coupon didn't work and Carbon Health ended up sending regular Albuterol. I went in because I still have a cough and a man named Dorian was super rude. He made it seem like I was wasting his time by being there. He asked me why I was there and I explained briefly before he cut me off and asked if I felt better I said a little then he said well you're still on antibiotics and you need to let them work and the cough will linger. I can't give you more antibiotics. I never requested more antibiotics. He said Albuterol is fine. When I asked if I can take cough syrup he made it seem like it was an obvious yes. I let him listen to my lungs and check my ears he said I was fine then asked anything else I can do for you? I said no. He said if I don't feel better in a week to go back. Side note: I'm not going back to this place. He then said ok let's get you out of here and opened the door and motioned with his head for me to get out the room. I know two of my coworkers like this place. I did not.