I am so grateful for my P.A, Barbara Santa Cruz, Who has been caring for me for several years. She…read morehas always given me wonderful advice and encouraged me to make healthy choices and take good care of myself. I truly believe that with God's help and through her guidance and care, I am healthy and doing well today. I thank God for blessing me with such a caring and dedicated provider. I am truly grateful to her!

From front desk staff acknowledging you as you arrive,to medical assistant who listens and takes…read moreyour vitals. Places you in room and puts on a beautiful ocean scene on the computer screen as you wait. Dr.Gupta is always ready to listen, she gives great feedback and is very passionate about my care,im sure shes this way with her other clients,but she creates a unhurried, caring relationship in the few minutes she spends. You dont feel like your just a number or on a time frame at your visit. Thank you for hearing and caring about me

Overall he is an excellent Doctor. The down part is that is hard to make appointments with him…read more They can make the appointment with the PA or phone appointments too. He is a family doctor.

From friendly staff answering phones to being helpful with sending in prescription refills, this…read moreoffice is wonderful! Plus the amazing care from the doctor and PA, and caring nursing staff, makes this a fantastic place to go when I need doctor's care.

I have been going to this Doctor for 12-15 years, iii don't think I could every change them. My…read morewhole family goes there from my grandparents to my adult children. They have been with this doctor since they transitioned from Pediatrician to Regular Dr. and my oldest is 28 now. The staff is amazing, Dr. Delgado, Dr. Norton are great and PA Nicholas Knowles is amazing. My kids feel comfortable with the PA and trust him 100%. I really appreciate the care and attention my family gets here.

It absolutely breaks my heart to have to write this review knowing Dr. Laura Norton is such an…read moreamazing doctor she is kind patient and really informative. However any Dr is only as good as her staff. The Lady at the front desk Angie could not have made my already in pain and stressed mother more uncomfortable. I was appalled at this women's behavior. It is common practice if you've worked a single day in your life in customer service to SERVE YOUR CUSTOMERS. If someone asks you something while your clocking in or doing something on the computer you say "One moment, we'll be right with you" not give attitude like a 13 year old girl and say "can you At least let me clock in" because it is not our fault you're coming in when you are, with a bad attitude from the jump. Maybe do your job, as a receptionist and receive people that is the root word of your job: reception which is a synonym for receive. Try to not be disrespectful, crass, combative, and full on tyrannical in a clinical setting. My elderly mother was suffering from severe pain and your actions were not what she needed when she was already having a hard time. My mother is sweet and only responds the way she needs to when another person thinks they can make her feel insignificant as a smaller older woman of color. If she wants to talk to you in English that is her right Angie don't just assume people's preferred languages based on bias and then get upset about it. Maybe just ask? Weirdo behavior. And if you need to verify something with the doctor that is fine but don't accuse the patient of lying and call them out like a entitled guardian of care. How about you learn to be the bigger person as you are the receptionist and it's literally your job. And Angie maybe spend less time gossiping on company time with your coworkers about other people and focus more of yourself and becoming a better person because you have ALOT of work to do. I hope to hear back from the clinic with an apology and assurances this matter will be dealt with. And hopefully angie can take a customer service training to learn how to handle herself like a professional.

Both my parents have switched to dr Kim on the recommendation of a friend. He is thorough and…read moreconscientious. I was relieved to see his compassionate bedside manner. He was able to get us connected to a treatment team and support us in getting my FMLA documentation to take leave. His office staff and efficient and knowledgeable. An excellent experience with efficient communication via phone and through electronic health record. Speaks Korean and English. Extremely competent and trustworthy in his care of patients

I have been coming for more than 15 years, and every time I come it always makes me angry and…read moreraises my blood pressure even more. This is all caused by the employees who work there. They're all just getting paid for nothing, extremely lazy. Every time I try to call, it is extremely difficult because they never pick up the phone. One time I asked one of the employees why it's so hard to reach them by phone, and she just answered, "We're busy, you're not the only one calling!!!!" But every time I come in person, I almost never hear the phone ringing, and that's because they set the phone to silent!!! I have never seen them being truly busy, except for being on their cell phones. Every time I do blood work, I am supposed to be called within at most 3 days for the results--whether it's fine or if I need to come in to see the doctor if there is something serious. But I almost never get called unless I take the initiative to call and ask for the results. And they can immediately pull up my results and read them to me. When I ask why I was never contacted, they always say, "We just got the results from the lab," and this is just bullshit!!! Even when I come before my appointment time, I still always have to wait at least 1 or 2 hours before being called in. What I can say is that all the employees there are super lazy and useless, they don't care about the patients at all. Dr. Kim is basically okay, nothing special. I actually liked PA Song more, but he no longer works there--I don't know why. And until now they still don't have another PA. I have decided to switch to another doctor because I can't take it anymore.

We had a great experience with this clinic. Dr Rolando is very attentive, and Jojie helped us a lot…read morewith our blood test appointments. Highly recommended.

I was looking for a place to do my immigration medical exam for the second time since the last…read moreplace i went to was almost $500 and an hour away from me. this was the first place i called and they told me it would be $285 to start and if i needed vaccines they charge per vaccine. i was told the most i would pay was $500 and i wasnt able to pay that and i think the lady realized that so she gave me options on where i can get the vaccines and they would write an rx so i can go somewhere else and get them and just send them the paperwork. that to me was a good sign so i decided to come here and the Dr was very kind and explained everything thoroughly. He also showed me how the last medical exam was filled out entirely wrong and explained to me how it was supposed to be filled. I honestly feel God put this place in my view because last time i got my medical exam the place i went to was packed and terrible service, here you actually are treated like a patient. i recommend this place to anyone who needs to do their medical exam!

Meredith Physician Assistant was kind and helpful. She makes…read moreone feel at ease. Thank you!

I selected John Fargan office since I seen positive reviews on Google. Upon doing some research I…read morecame across Apen Family Medicine and seen ratings, It's horrible !! I reached out this morning to Apen Medical Reached out to inquire about same day appt. Since I'm fighting SHINGLES -Spoke with a Tina or Gina who's took my call. Very rude, condescending persona. She provided me with a rapid response " If you're a new patient I HAVE NOTHING FOR YOU, you can go to urgent care!" I asked if she can clarify to why I cannot be seen and she couldn't Answer. All she responded with is I have nothing for you.. I will be making contact with INS to change doctors office. Dealing with enough stress from Shingles do not need any more from a RUDE office.

my first visit to urgent care which impressed me of cleaness and nice service…read more Today 7/6 i called back around 7:30 pm to request additional medicine to be needed due to infection to other eye. staff put me on hold and over 40 minutes ended up forgot me and reslized its closed at 8pm then my call should have been answered before closing time in order continuous wait.... i gave up

Their answering service is horrible. It should be very unacceptable for these people to be…read morecommunicating with patients people that call into a medical office are already dealing with a lot with their health and worrying about our health to call and get every single time you call in a person that is un compassionate, impatient, rude, and unprofessional should be very unacceptable especially when dealing with patients regarding their health, their well-being, physically, and mentally this place causes a lot more anxiety and stress with the staff that they have hired every single person in their call center in every department whether it's referrals paperwork appointments, and Management are all horrible. There are three physicians that are the only reason that my family continues putting up with all of this madness.

This doctor saved my wife's life when she had Covid. I will never forget her out of the box care…read morethat she provides to her patients.

I had to warn people about this place. This is NOT a medical office! This is a spa for spa…read moretreatments! DO NOT Come to this place for anything important healthwise. I am still suffering consequences of her not recognizing my injury was infected. Instead of referring me to a wound care specialist, she took advantage of my fear and sold hundreds of dollars of infusions of vitamins and cream that made the infection worse! By the time she referred me to a wound care specialist I had almost had to have my leg cut off!!!!! It's been 5 years and I still wish I would have sued her for malpractice. Not for the money but to prevent this kind of malpractice from happening to someone else.

I love everything about this medical facility. Including the doctor. They always take their time…read moreand are always very friendly and knowledgeable

I called in stressed out about my situation visiting urgent care and the ER with kidney stones and…read moreinfections. Getting nowhere and running in circles. The staff got me in to see Dr. Barag the same day! While explaining the situation to Dr. Barag he says, "why didn't you call me?!" I was beyond grateful and immediately put to ease! He is very straight forward and solution driven to get you to other specialists and really encourages getting multiple opinions. I was grateful for his care and recommendations.

We have been going to this doctors office for 6 years and absolutely love the service we get. Yes…read moreit does sometimes take a little time to get the doctor you want, and might have to wait a while in the waiting room, but doesn't that prove the point of how good they are? I personally have never waited over an hour. Bottom line is, fantastic doctors, fantastic staff, couldn't be happier. If your only health care concern is time, try Kaiser, and pray, you'll need it.

Dr. Sandra Fotce Obrowski is an outstanding physician who genuinely cares about patients and takes…read morethe time to listen, explain treatment options, and provide thoughtful, professional care. Every appointment I've had with the doctor has been positive, and I have complete confidence in their medical expertise and commitment to patient well-being. It's clear that patient care is a top priority for the doctor. Unfortunately, the experience is consistently diminished by the office staff. Communication is often poor, phone calls go unanswered or unreturned, and scheduling issues seem to be a recurring problem. While the doctor deserves high praise, the front office staff could benefit from significant improvements in professionalism, responsiveness, and customer service. It's disappointing because the quality of care provided by the doctor is not reflected in the overall patient experience.