This is a great storage facility. It's in the middle of nowhere - there are actual corn fields…read moreacross the street. I had contact with two people that work there and they were professional. If it weren't so far from my current hitching post I'd use them again.

From the owner: Climate Controlled Units RV, Boat and Car Storage…read moreBoxes, Locks and Moving Supplies

Ashley Sutton, the store manager, is extremely rude, aggressive and unprofessional. Today, I called…read moreto inform about the fact that the storage facility is extremely hot. I also recalled that this is a reoccurring issue and that back in May , she was made aware of it. Ashley responded by asking " do you own a home?" then suggested that I should stop renting out of this location, where I have been for several months. Another tenant, named Susan, was present during my call with Ashley and could be heard complaining about the extreme heat, just like I did. During our phone interaction, Ashley was on speaker phone and other Tenants witnessed her extremely unprofessional and rude behavior ( she kept on talking over me). Susan, the other Tenant, was so offended by the manner in which Ashley Sutton spoke to me, that she went to the office and informed Matthew Lunstrum. Ashley referred to me, the paying Client as: " Hon" and in a condescending manner suggested that I should take my patronage to a different company. Clearly, Ashley forgot that the agreement that I signed states that these storage units are supposed to be climatized and free of pests. She's selling these units as " climate controlled" but that's False. Back in May when I noticed the lack of climate adjustment, Ashley lied and stated that it would get fixed. Today, she rudely responded that someone would get called but the issue will not be fixed on this date. If Ashley was a "homeowner" she would know that once the HVAC SYSTEM is fixed / a Tech is in fact called ; the lack of climate adjustment issue doesn't keep on occuring.

I have been with this facility for at least 2 years and have been very happy with the staff. Thank…read moreyou so much Ashley for a great customer experience. I value your knowledge of the business and returning my call.

I have two different storage units, one regular and one climate controlled. I have also rented…read moreU-Haul vehicles from them. Valerie always asks what I will be storing or hauling and her size recommendations are spot on. She has saved me money several times by suggesting a smaller, less expensive vehicle. Each time she was correct, I didn't need the larger vehicle. I am very happy with their services and highly recommend them.

This review is for U-Haul equipment rental, not storage units…read more I needed a trailer to help a friend move some things. I had maybe a week's notice. Every place near my friend or I seemed to be out of trailers. I put in a reservation at one place and the U-Haul corporate customer service called and said the trailer wasn't available. However, there was one at YourSpace Storage (YSS) at Ballenger Creek. I said that was fine and my reservation was finalized. Come the day of, I'm scrambling to get out of work early to make the hour-long trip up there to pick up the trailer. Of course, it's rush-hour, and traffic is pretty bad. I'm rushing, taking every bypass and shortcut I can think of trying to make my 5:30pm reservation time, which is pretty much impossible. As I'm on my way, I give YSS a call and on the line is this warm, friendly person filled with positive energy. "Hello! This is Lindsay at YourSpace Storage at Ballenger Creek. How may I help you?" I explain that I have a reservation and that I am running late and was extremely apologetic. She understood my predicament and said she would be waiting for me. I finally I get there at 6pm, right at closing time, and she wasn't mad or anything. She had a smile on her face the whole time and worked with me to get the trailer rented quickly (I didn't want to hold her up any longer). Within 10 minutes, the paperwork was finalized and I was able to help my friend and everything was great. I really appreciate Lindsay's courtesy and compassion. The fact that she was willing to help me even though I was late, it really made my day. Thanks, Lindsay!

Can't stress enough how much I appreciated working with a professional company and owner. I had a…read morefull detail done by Danny, the owner, and the experience was better than I expected. From the start, he was straightforward and easy to talk to. What really stood out was his honesty, I was initially quoted for a few services that, after he inspected the car more closely, he told me I didn't actually need. He adjusted the price without me even asking. That kind of integrity is rare. The detail itself was top notch. My car looked refreshed inside and out, and you could tell he takes pride in his work. It didn't feel rushed or transactional, it felt like someone who genuinely cares about doing the job right and treating people fairly. If you're looking for quality work and a business owner who operates with transparency, I'd absolutely recommend Danny and his team at Revive Auto Vault - I will be going back again.

This is a beautiful car storage facility. We have a 1987 corvette that will be taken care of in…read morewinter months. Met the owners, Danny and Claudia - they are super friendly and accommodating. Highly recommend.

Friendly staff - easy access. We have both an RV spot as well as a storage locker. Not sure what…read moremore you can ask for from a mini storage place.

Thanks to Brittany for being so cooperative and nice! Purchase process was smooth and she is so…read morefriendly and helpful. Will definitely recommend to others.

Very easy to navigate the website and secure the rental. The rental was spotless as well as the…read moreentire building. Handy moving cart was available in the building. Convenient location. Highly recommended.

No problems with this storage facility. Staff was very helpful as we moved out. They will work with…read moreyou. I will use again.

Not very good with customer service. Showed up on property, there was a sign saying no one was…read morethere and to go across town for help. Surprise no one there either, but a number to call still haven't received a call back in 3+days. Place is a bad joke to do business with. Good luck

When I first purchased storage I noticed there was roaches and possibly bed bugs inside the storage…read moreunits so as I was making sure my unit was clean. The property manager on site was complaining about me staying too long in my storage unit when I only spent 1 hr organizing my items and clothes and told me I'm only allowed to be at the storage unit for 20-30 min a day. Then today as I was walking off the property the property manager harassed me telling me I'm banging on his office door with no proof it was me and was definitely racially motivated because he told me it was hard for him to pronounce my name when I first checked in. at this point I refuse to use the bathroom on site due to being harassed everytime I access the storage unit and it being an issue for just renting a storage space wouldn't recommend to anyone I suggest purchasing a U-Haul next door.