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    Graceful Transitions

    5.0 (13 reviews)
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    7 years ago

    Prompt and courteous. Went the extra mile for my parents. Would definitely recommend or use again if needed.

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    Review Highlights - Graceful Transitions

    We have used John and his team for moving services 2 times now and they are incredible.

    Mentioned in 4 reviews

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    College Hunks Hauling Junk & Moving - Frederick

    College Hunks Hauling Junk & Moving - Frederick

    2.7
    (46 reviews)

    The guys who came out were clean, polite and were careful not to ding my freshly painted walls…read more They also moved some items within the house. I was told ahead of time that moving services and mattresses were an additional charge, no surprises. The guys were a little late showing up, but they worked quickly. The service overall is a little expensive, but hey they did exactly what I needed within 48 hours of my first phone call. The company should have a little more Covid training. One guy had his mask covering his mouth but not nose. The other had a visibly dirty mask from dirty hands touching the outside of it. I was surprised that they did not wear gloves, by default junk/trash tends to be dirty. I would use this service again.

    1-Star Review - College HUNKS Hauling Junk & Moving (Frederick, MD)…read more I hired College HUNKS Hauling Junk & Moving (Frederick, MD) for a move on July 7 based on an in-person estimate for a four-hour job that included a trip to a nearby storage unit a few miles away. I had an international flight the following day and was on a tight schedule. The move was not completed as agreed. The quoted storage trip was never made, and even the apartment move itself was left unfinished. Despite three movers being present TO MOVE TWO SMALL ROOMS, MOST OF WHICH HAD ALREADY BEEN PACKED AND MOVED, work was repeatedly interrupted while the crew spent extended periods on the phone with their office. Required packing materials discussed in advance, including lamp boxes and picture boxes, were not brought. My sofa was not properly covered, and the cushions were left exposed and unprotected. Finally, they dumped everything into my storage and broke multiple valuable items during the move. During the move, a 19th-century hand-carved French armoire was damaged. Carved elements were broken, and portions are missing. The piece was transported in its damaged condition. Three antique European handmade lamps were also damaged; shades were crushed, harps detached, and bulb fixtures bent. A valuable picture frame was also broken. A DESK LAMP WAS LEFT ON THE FLOOR, BROKEN. OTHER ITEMS WERE LEFT BEHIND. WITH A HUGE MESS, HOLES IN THE WALLS, ETC. After the move, a company representative named Milla informed me that payment would not be required because the move was not completed. Despite that representation, I was later contacted regarding payment by a man who did not identify himself by name. I have attempted to file a formal damage claim, but have not received returned calls regarding the claim process. I have now submitted a formal written demand and am pursuing a professional appraisal and appropriate remedies. Based on my experience, I cannot recommend this location. They were so unprofessional and slippery, despite a contract, that I would avoid this moving company at all costs. I spoke with four or five people during the move, and none had the information from the estimator who wasted an hour of my time. The teamshowed up 30 minutes late and lied about where they were. To top it off, Milla told me I did not owe anything a shey did not complete the move and a week later some guy -his role unclear - called to say I owed them the full quote, even though the cost of completing the move and the loss of things left behind and destroyed by careless handling caused in excess of 6-7000 in damages at minimum. AND THEY CAUSED A LOT OF PROPERTY DAMAGE AT THE APARTMENT. MILLA PROMISED TO FILE A DAMAGE CLAIM WITH THIE INSURER BUT NO ONE HAS RETURNED MY CALLS.

    Zip Moving And Storage

    Zip Moving And Storage

    4.0
    (156 reviews)

    We have had Zip Moving and Storage now for two moves and have two more scheduled with them. We've…read morehad nothing but excellent customer service and support throughout both moves. They were flexible with us as we had to reschedule due to weather, and had several complicated moves that were handled very well. As with any move, we took care ourselves to wrap things, communicate our needs and expectations, but I would do that with any mover. Ask questions, clarify and explain what you want. All furniture was wrapped carefully with moving blankets and secured and all breakables were treated with care. I've never seen a team of people work so hard!

    If you'd like to hire a company that triples your price at the most critical moment of selling your…read morehome, hire Zip. From the moment they arrived, this move was a disaster. They backed their truck into my retaining wall, immediately pissing off my neighbors before a single box was moved. They then showed up with half the crew promised, which should have been my first clue about what was coming next. What should have been a straightforward move from a 3-bedroom home took 13 hours, and they still couldn't finish--forcing them to come back the next morning, while I was under extreme pressure due to a pending home sale. With 18 hours to be out of my house, Zip used the situation to triple the price, leaving me completely cornered. At one point, the police showed up at my door to question one of the movers for 30 minutes. Later, they left a single worker alone for SIX HOURS to finish the job. Completely unprofessional and unsafe. Once my belongings were picked up, I received zero updates for six weeks. No proactive communication. No tracking. No accountability. I had to escalate through three different people just to get basic help or information. And when all was said and done, Zip did absolutely nothing to make it right--no refund, no meaningful apology, no remediation--other than claiming they fired the person who originally quoted me, which does nothing for the damage, stress, or financial harm they caused. This was easily one of the most stressful and mishandled service experiences I've ever had, at a time when reliability mattered most. If you value transparency, professionalism, or basic human decency during a move--look elsewhere.

    Graceful Transitions - movers - Updated June 2026

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