I was disappointed leaving this salon. My 10 year daughter and I went in before our trip to Europe…read more My daughter did not have any previous work on her nails, and she asked for no color- just her name and her jersey number on her nails. I was charged $50 for her "manicure" we went in on a Thursday and by Sunday everything had peeled off. I asked for French on my toes and needless to say- I could've done a better job. The woman was called in, came somewhere from the parking lot and once she *quickly* finished my pedicure she left.

Love their quality and service! They are a very clean salon and my nails came out beautiful!read more

This place is the best because they actually pay attention to exactly what your toes/nails need…read more Clean, Calm atmosphere. Maggie did an amazing job with my pedi. So glad i finally found my go to nail spot.

Maggie is the best! She genuinely takes her time to care for your nails! Best person to go to if…read moreyou have ingrown nails. Always feel pampered and relaxed when I see her. Highly recommend!

My grandma's nails. Many things wrong. She asked them to not touch the shape and they still managed…read moreto mess it up. While my grandma was at another salon, getting her nails fixed since this place was uncooperative, I went back to the salon. Showed them the proof of relation and their service. They denied she was ever there. They threatened that they have cameras, but refused to check them. The owner was very rude, kept raising her voice. The lady who did the nails herself denied it was her work. they said they had a no refund policy, Yet no visible sign anywhere that stated so before paying. they said they would call cops and didn't do that either for whatever guilty reason. And no doubt they were taking smack in their language, pointing at us. Took pictures of us. Eventually started ignoring us so had to leave with no resolution.

Disappointing Experience--Not What It Used to Be…read more I used to love coming here when Tom was around, but ever since his retirement, the quality has taken a serious nosedive. Julie, the new owner, is unfortunately not equipped to run this place at the level it once was. It took her over an hour just to remove my Gel X, and she clearly struggled with the drill--burning my nails multiple times in the process. I was so shocked by her lack of skill that I had to step in and assist. When applying the new Gel X, she left bubbles under the nails and didn't position them correctly. Instead of properly fixing the issue, she insisted that builder gel would take care of it. While it did help, she relied far too much on the drill, making the experience frustrating and uncomfortable. Beyond the poor service, the salon itself has gone downhill--it's dirty, disorganized, and lacks strong leadership. Not to mention, after four hours (took this long for a set for gel x and a pedicure) at the salon my eyes were burning -- the fumes were too much. Julie may mean well, but she desperately needs to invest in improving her skills and the overall environment if this place has any chance of thriving again. The one bright spot? Vicky did my pedicure, and she was fantastic. She was kind, attentive, and actually listened--something this salon could use a lot more of. Sadly, I won't be returning.

Words can't describe how grateful I am to have gone to this nail salon ! It's hard to find one…read morewithin reasonable price with great service quality. I am currently training for a half marathon which means a lot of long distance running. I would rather get my toes professionally trimmed to prevent any ingrown toenails. Niña very much exceeded my expectations. I had kindly asked her for my request on trimming the nails short along the edges with a clean cut. The package I got was the oh Lala pedicure with a 15 minute foot massage and warm towel. Bonus: they used new sealed pedicure tools and not used by washing them to reuse for the next customer which was a bonus for me ! She was very gentle and attentive. Along with the massage chair for my back after doing a good workout in the morning. I am very much looking forward to my next appointment with Nina and highly recommend booking with her if you're looking for something similar to my service.

Decided at the last minute to make reservations for 2 regular mani pedis on a Monday and good thing…read moreI did because they were busy. The place is big, with lots of staff, clean, and pleasantly nice inside. One of the BEST pedicures I had. I confess to getting the Callus removal special as my feet were close to podiatrist corn removal. Of course I got the embarrassing cheese grater treatment to polish my hoofs. but along with it, I got the salt scrub and paraffin treatment and nail polish. Emily did a fantastic job and did not rush despite lots of clients waiting. The regular manicure was just as good, so lots of praise for this place, would definitely go back when in the area. My mani pedi with the special treatment was $75 before tip and worth every penny, Just about every one else was getting the gel mani pedi so I'm assuming they are good.

It was my first time at this nail salon. I called to see if they have appointments available an…read morethey gave me one right away. The place is really nice and clean. I went for a bio gel manicure and a gel pedicure. They give you the prices in advance and have the list price in the front desk, so you know in advance how much you'll pay and they accept credit cards. I'm really pleased with my nails and pedicure. Tracey and Ana did a great job. I'll be back to this nail salon for sure!

I've been going here for 5 years! I love this nail salon. The ladies are all so nice and welcoming…read more I recommend Natalie, Lynn, and Christine for amazing pedicures and gel manis. They always take their time and ensure that the nails look perfect! The nails also last very long.

Love this nail salon! The title says Encore but since I have been coming here over a year now…read morebefore the pandemic I have only known it as Paula's Nails Salon. It had a new remodel, fresh paint, new decor and Paula is the new owner with great taste she is a nice lady! The place is managed by Paula, Jonathan, and Ben and the staff has always been amazing. I am very detailed and love clean natural well done nails. Jenny has now taken over my nails since Jonathan is managing the location they both do great work. Jenny is precise, clean and a very well rounded technician my nails are natural and I like to keep them a very classy. The place is clean and always great welcoming happy staff. The place is well lit, chic and inviting, you can either watch music videos in the TVs surrounding the walls or you can take a nap or put your ear phones on and zen out. I have had my share of pedicures here and the technician that I recommended at the moment is Steven he has great energy he does not say much but is very polite and his hands are soft and gentle he makes you feel relaxed. I recommend getting a 10min extra massage with Steven his amazing at pedicures! Overall this has been my place for nails and pedicure. Following Jonathan the perfect technician! Even though his busy I am glad Jenny is back to take over my nails can not imagine my life without great work from this two nail technicians! I recommend this place you will find a Technician you love and if you don't like the results they will go ahead and fix it for you making there customer happy. Try this place out you will love it!

I'm disappointed in how my nails turned out, I'm not going to give names although the woman working…read moreon them was nice...I cannot stand when gel nails come out lumpy & bumpy. Not to mention mine look like they were painted by a little child. Update: the owner is even more childish with the response he gave to me on this post. I won't be coming back Danny! Very unprofessional.

I came here over the weekend and Jon and Lisa were so delightful. They did an amazing job on my…read morenails and the price cannot be beat! My dip nails were $30 and my pedicure $17! I've been trying out a lot of nail salons in the valley since I've moved to sherman oaks, but I always find myself coming back to this one. I wish it was closer but luckily traffic isn't terrible going this directions. If you want great nails at a great price come here! The only thing is sometimes it can take a bit longer.

Came back and DID NOT go to Helen. Just made an appointment and decided to go the random route…read morewhich surprisingly turned out better. Got Jessica, she's young and goes to college & does AN AMAZING JOB. Took her time on my pedi and massaging me. Take a look at the pics too. It looks perfect. I'll def just come back to her now! She's only been there for 6 month from another place so she's new to this salon but has been doing it for awhile! Thank you Jessica! I need to try Lisa!

Just got done getting my nails done by Sharon. I purchased a Groupon for the appointment because I…read morewas desperately looking for a new nail salon to regularly book with and it seemed like the safest option without spending too much in the search. Needless to say I am absolutely happy with the work Sharon did. She paid great attention to detail and even helped fix a few nails that were starting to split. She went above and beyond to help me and was such a pleasure to chat with the whole time. The manicure itself was perfectly done, paint went all the way from edge to edge with no missing spots, the shape turned out perfectly and for the first time in a long time I didn't have to fix anything when I got home! The whole place was charming, welcoming, inviting and all around fun to be in! My interactions with the other ladies were pleasant as well. It's not the type of place where the other technicians shoot dirty looks your way. This really is a place you can call your home away from home!

I should have known it wasn't the right place for me as soon as I texted Jamie for an appointment…read moreat around 3pm on a Saturday. I received a message stating her work hours and to "Please respect my business hours and do not text or call me after hours." Funny because just one day prior to my appointment I got a text from her telling me she was getting over a cold and she needed to reschedule me for Thur at 2pm." Guess we have to "respect" her texting hours but she doesn't respect your time. I had to switch my schedule around. Yes if you were still getting over a cold, you knew you were sick and could have used a mask OR given more than 1 day notice. Alright, made it to my appointment. Nothing feels more welcoming then arriving and being told that you are not allowed to have your phone while she does your manicure because she "needed to concentrate." I was like, "so am I not able to use my phone for an hour?" Jamie told me that she doesn't allow it so she can focus. Uhm ok, my phone shouldn't distract you. So I had the option of staring at the top of her head or look outside at the FedEx truck, I chose to look outside. Jamie tried to make small-talk asking if I had a manicure prior and blah blah. Really I wasn't interested in chit-chat. Anyway, thank God for my bestie who was in the neighborhood and came to see me! Things got real uncomfortable at the end when I told my bestie that she did a good job I just wasn't happy with the color selection. Jamie looked mad and said.."for being independent I don't have many colors? I've only been doing this for a year." I told her that I would rather say the truth and say NO, the selection is very limited. She has like 12-14 basic colors and 10 that she charges extra for because they have some type of "design." So no, showing me one ring of colors compared to many places that set out 5 + rings is nothing. To top it all off after 2 days my nails look dull and my gels already have a chip and my cuticles are jagged:/ (picture included). Jamie didn't use any cuticle oil, no lotion or hand massage. I'm very unhappy, but best of luck sorry it didn't work out. I still like the salon and have been to Sharon. She is super sweet. My mom and sister like her too! She has a lot of gels and a bunch of new colors that she showed me last time. She never makes you put your phone away and if you text or call her, she will get back to you quickly with her availability. Make sure you ask for Sharon. :)