This is my first review of Eyecare Associates after having seen all three doctors and some of the…read morestaff from past visits as well as a recent visit. All three of the doctors (Dr. Mitchell , Dr. Johnston, and Dr. Hanson) have demonstrated the kind of professionalism, experience, courtesy/respect, compassion, and willingness to listen/answer any questions/concerns that I may have had. The staff at Eyecare Associates can be described as nothing less than exemplary as well. I only wish that I knew, or was able to remember all of their names. Special "Thank You" to : ~Tiffani in Optical for being so personable, helpful and patient with me while helping select glasses and frames. ~Teri (I hope that I got the spelling correct) for her persistence in returning my phone call regarding my insurance. ~ The ladies at the front desk and the other staff members for their help during my visit. I Thank All of You!

MUST READ... A complete waste of time…read more We ordered NEW LENSES and frames. Somehow, one of their fine PROFESSIONALS forgot to order the NEW LENSES. So, we sat in their waiting area for one hour and thirty minutes anticipating getting the NEW LENSES and frames. To find out... OOOOPS, nobody ordered the NEW LENSES. Three to four weeks without glasses, and now we have to wait longer due to some idiot not doing their job right the first time. So I am sending Eyecare Associates of Southern Oregon TWO GIANT SIZED MIDDLE FINGERS. Here are the scratched lenses that were supposed to be replaced. This place is beyond pathetic

After a bad experience two years ago with an optometrist in Mt Shasta I went to Dr Horn. I can see…read moreagain. I'd been walking around for two years with the wrong prescription. Dr Horn was quick and cordial. The staff is efficient. And quite jolly. Five stars.

This review is long over due since I had the glasses done last summer/fall! But, Needed glasses and…read moreprescription updated... I do not like going to OD offices normally.... but my opinion has changed through Dr Horns office and staff! Not only is he fast and efficient, he is kind and respectful. His staff was very efficient and friendly. I was in and out in record time with new glasses ordered! I was delighted when they came in earlier than estimated also... now in the past I've had difficulty getting use to new glasses (trifocals). However it seemed that the transition was quicker and easier. I'm doing well with new set and looking to have my other glass lens updated. Prices were reasonable also!

This office is truly exemplary! Dr. Brown and his staff are amazing. Friendly, proficient and…read morerespectful of your concerns and your time. Today I had the most extensive and thorough exam I've ever had! Dr. Brown takes his time during the exam to make sure you are comfortable, not rushed and that you understand exactly what is going on. I was shown the photographic images of my eyes as he explained what we were seeing. I have some issues with my retinas that he was able to show me where, and what was happening with them. He was reassuring to me as I had concerns from a prior diagnosis done at a large local eye center where I felt "herded" through and dismissed. This office is so kind, personal and caring. I wish I'd found them years ago! I highly recommend them!!!

My first experience with this office and I was impressed. Dr. Brown is friendly, thorough, and a…read moretrue expert. Easy to have a dialogue with about your history. I was referred by a friend and he is one of the best I have been to. Equipment is state of the art and provides complete information on your overall eye health. His staff is friendly and easy to work with.

Friendly, detailed eye exam. Good explanation of what was being done. No pressure to buy glasses.read more

On a recent visit to Ashland one of my lens popped out of my frames while hiking. The people at…read moreAshland Eye Care were easily able to address my problem (as a walk-in) with efficiency and professionalism. As a retired physician who owned a small business I appreciate the kindness that a small business provides. I would recommend them for any service you seek.

The quality of service provided is exceptional, and the level of care is commendable. The team's…read moreperformance is outstanding.

Dr.Schwartz is the go to optometrist in Southern Oregon. Him and his staff are super friendly and…read moreprofessional. I had a medical eye emergency , and he made time to help me despite his booked schedule. I never received the same compassion from the Eye Care Group of Southern Oregon in Grants Pass. Skip them & go to Dr.Schwartz!

After getting my frames bent from a ball hitting my face I wasn't sure if my glasses could come…read moreback, being so crooked to fall off my face when put on. Chris was so very helpful and not only did he fix my glasses but also made good conversation with all around him. Good atmosphere in the place.

These folk helped me fit my VA-issued frames at no charge…read more Helpful, friendly service. Please shop here!

PURE CLASS, and TRUE HUMANITARIAN, QUALITY CARE AND STAFF…read more I waited a few months post-op to give this review. I'm blessed to have Dr Leavitt as my eye care specialist and surgeon. The staff here also reflects the leadership at Cascade Eyecare Center, as they say "it all rolls downhill, for better of for worse", and it's definitely for the better here. I cannot recall, or know all their names, but a few- Cassandra in the eyeglass section who ordered a pair of Maui Jim sunglasses for my wife's birthday, Sara (one of Dr Leavitt's assistants), and Tiffany at the payment and scheduling window- and those whose names I don't know or cannot recall, please forgive me. I had cataract surgeries on both my eyes and the resulting restoration of quality eyesight in my case is STUNNING, and I'm ever-grateful to Dr Leavitt and his staff, including those in their surgery center. ABSOLUTELY TOP-SHELF. Point being, QUALITY, QUALITY, QUALITY. NO photos here....and your personal mileage and results may vary, but I went from just hideous vision....to not needing prescription lenses whatsoever, and only use 1.25 readers for very, very VERY small detail work or reading minuscule things. 98-99% of the time I need no help. Again, I'm grateful. Thank you Jesus, and thank you Cascade Eyecare Center.

I see that a Ronald had the same experience that I had due to a worker named Stephanie. She…read morerefused to bill my VSP insurance correctly, and as he stated, she was yelling at me a couple times over the phone. They are a VSP provider. I had the eye exam on 9/3025 and it took until 12/30/25 to actually get the glasses because of her not doing her job correctly. I have gone there about 20+years and this was not the first time she would not bill VSP correctly. I am praying for her because it's very obvious there is something not right in her life. She can destroy Cascade eye center if she doesn't stop her outrageous actions, or maybe she should not work there. It would be nice if she, or someone would at least apologize.

Excellent service! Dr. Hoyt and his staff make the whole experience enjoyable, without the rushed…read morepatient mill feel you get with most medical experiences. Not a fan of Ashland, it is located well away from the busy area in the quiet part so I do not mind. The office was well done to fit in the area also.

I ordered a pair of glasses today and had a great experience from start to finish. The decor and…read moreatmosphere is sophisticated and peaceful. Mary was absolutely wonderful. Best of all, I'm thrilled with the glasses I selected.

I Love the staff they are kind and respectful. The Eye…read moreSurgeon Dr. Oliva did a corneal transplant and it is still living and doing well, after 2 previous tries from a different place in California by their eye surgeon, which both failed within 30 days. My new one was transplanted by Dr. Oliva on June 4th, 2024 still going strong 6+ months Later. I feel very grateful to have such a skilled professional working on my eyes. My eye journey will continue for as long as I can see. I will add a new Dr. in the Medical Eye Center for my Glaucoma. We are scheduled to meet soon. Happy to be with such wonderful people!! Sweet Lee LoveS

I thought this place was efficient and a good place to go. Today I'm seriously questioning that. My…read morefriend had heart surgery in February. He was seen at the medical Eye Center in May and found that he needed cataract surgery. We needed to do that after the six month mark from the heart surgery. So we made an appointment in August one week after the six month mark. The morning of our appointment in August they called and canceled it because we need a clearance from the doctor. I don't know exactly why is it that we could not have been told this in May, June or July? Why so cavalierly waste our time over something that they knew ahead of time they needed? It's not respectful it's not efficient and it's definitely no way to treat people.

I have been a patient of Dr. Smith's since 1986 and though I have since moved to California, I make…read moresure to journey North of the border every year for an annual eye exam. He put me in reading glasses when I was a kid to strengthen vision through vision training (which I still wear though the RX occasionally changes) and to this day, I still have 20/15 (yes, better than 20/20)! He's seen members of my family, extended family and friends for years. He is compassionate, a true medical professional and takes your eye health very serious - and he has quite the sense of humor! It is a small, single doctor private practice but I feel better going there than a big box store where they just want to make a buck. I recommend him to anyone looking for an optometrist or with eye care issues.

Dr. Smith gave me a VERY thorough exam, that I was totally happy with!!!! After moving away from…read morethe area 8 years ago, I'd returned to find my previous Dr. of Optometry, to have passed on a few years prior, leaving me without..... Had been looking for over a year till I found his website. Searching the internet, I was impressed by Bison Vision Center's website, on how Dr. Smith acquired the name of his center! Guess that sparked my curiosity, and feel I was blessed to have been drawn to him for examination and treatment! My wife and I both Loved the decor and artwork!! I've found a GREAT dr. again!!